Staff

Gene Erickson,
Board Certified-HIS, ACA-Audioprosthologist
Owner & Practice Director
Board Certified - Hearing Instrument Sciences, A.C.A. - Audioprosthologist
A Tradition of Helping People Hear Clearly
“Hearing Care is advancing faster than the speed of sound. Breakthroughs like digital and wireless technology are assuring people a richer, more pure sound quality than ever before. That’s why I never stop training. I know how much depends on your hearing. I want you to know your hearing can depend on me.”
Education: Graduate degree from University of Colorado; Undergraduate from Concordia College; Board Certified - Hearing Instrument Sciences; Audioprosthologist
A family tradition of hearing care: Second Generation Hearing Care Practice since 1968
Extensive postgraduate education: Annual continuing education and training in hearing care practices and revolutionary digital and wireless hearing instrument technology
A Heart You Can Trust
“People with hearing difficulties retreat into isolation, enduring sounds of silence instead of enjoying their grandchildren’s giggles. That’s why I regularly speak at seminars and senior communities. Some patients won’t reach out for the help they need. I make sure it reaches out to them.”
Lecturer: Seminars and area senior communities
Author: Consumer education series, The Arizona Republic; Patient blog,
Member: International Hearing Society, Arizona Hearing Health Care Providers
“I’ll never cut you off in the middle of a sentence, talk to your spouse instead of you, or make an adjustment in the programming of your instrument without explaining it to you first.
What I will do is listen to you, learn from you, and involve you in the process. It’s the only way to know which technology is really right for you.
I’m proud of the credentials on this page. They reflect my commitment to keeping abreast of the latest breakthroughs in hearing care. I never forget that a professional’s personal qualifications; thoughtfulness, compassion, and dedication make the biggest difference in your world full of sound.”
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 255 verified patient reviews for Desert Hearing Care - Sun Lakes! Their average review score is 4.94 () from 255 reviews.
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“I find that the staff is right on. I’m glad I chose you guys”
08/24/2023 Review submitted online
“Always helpful over the phone or in office visit. Easy to make appointments to fit your schedule. Staff & Jonathan Ramirez are friendly, though, & know their job. Always feel welcome & approachable. Highly recommend Desert Hearing Care.”
07/22/2023 Review submitted online
“Excellent and friendly service.”
05/02/2023 Review submitted online
“Great customer service. Verified the problem and ordered batteries. ”
01/17/2023 Review submitted online
“I found Desert Hearing Care on a Google search looking for a place that repairs hearing aids. Since the Sun Lakes location was only 15 mins. from my house, I didn't bother calling, I just drove there. There was a sign on the door saying by appointment only, but I just walked in. I was greeted by Lilly. I told her I didn't have an appointment, but I wanted to know how I get my hearing aids fixed. She told me that they check the hearing aids free of charge. They do an extensive cleaning, check for wax build up and other usual causes for failed hearing aids, and if that doesn't fix the problem, they then have the audiologist trouble shoot the hearing aids more extensively and give an estimate to have them fixed. She had me fill out an appointment form and when I told her I had the non operational hearing aid with me , she asked me to fill in the area describing what was wrong with it and had me drop it in a basket she was holding. She took it in the back room, while I took a seat, and about 15 mins later returned with the hearing aid. She said it was clogged with wax, so they gave it a deep cleaning, replaced the wax guard, put on a new ear dome, put in a new battery and it is now working. I put it in my ear and it worked perfectly. I thanked her and left. I never expected to walk into a place I had never been to, without an appointment, and walk out 20 mins later with a good as new heaing aid for $0. They are amazing. Thanks again Lilly.”
01/10/2023 Review submitted online
“My right hearing device did not seem to be working. I called and was told to come to the office. The nice lady at the desk took both devices and when she came back, she said they needed a good cleaning. What a difference! Apparently I neglected to do this on a regular basis! I would benefit from being shown how to do this myself and also learn the frequency of this maintenance.”
01/06/2023 Review submitted online
“Very nice people. Very efficient, cleaned my hearing aids very quickly. It’s a pleasure going there.”
12/14/2022 Review submitted online
“First I did not have an appointment however I was looked after right away. My issue was one of my aids was not working. I left it with them with the understanding it would be checked out and I would be contacted by phone the next morning. I got the call as promised and the problem was resolved. Picked up the aid and all is good. Thanks.”
12/07/2022 Review submitted online
“On my recent visit Lilly was very helpful .”
11/29/2022 Review submitted online
“Very cordial and efficient front reception and service!”
11/08/2022 Review submitted online
“Jonathan is very professional and thorough. He took all the time needed to answer questions; I never felt like he was in a hurry. Very pleasant receptionist. ”
10/22/2022 Review submitted online
“The staff was wonderful! Very detailed and thorough patient and kind. They had better pricing than other places. ”
10/07/2022 Review submitted online
“I've had several different types and brands of hearing instruments over the last half century [ I'm 78 years young] The last two from Desert Hearing Care in Sun Lakes, Az. I've received excellent equipment and service there and would highly recommend them to every one!”
06/10/2021 Review submitted online
“Dr. Jonathan is BEYOND excellent. He is so very explanatory, patient, tuned in to customer care, and listens so well to what customer is asking. ”
06/01/2021 Review submitted online
“I’ve been coming for 8 or 9 years and have always had great friendly and skilled service. Only the best. ”
04/15/2021 Review submitted online
“I love Desert Hearing! I have had my hearing aids for several years, and I have been very pleased with the audiologists, receptionists, and ESPECIALLY with my hearing aids.”
03/29/2021 Review submitted online
“Had hearing aids cleaned and it was fast and excellent!”
03/16/2021 Review submitted online
“Excellent professional service and attentive follow up. I am most pleased with Desert Hearing and would highly recommend them for your hearing needs.”
02/25/2021 Review submitted online
“Dr. Jonathan is awesome, thorough, a great listener to questions. He really is for the patient 100%. A five star is not sufficient for a rating here......s/b a 10 star. Wow, what an experience. ”
02/09/2021 Review submitted online
“My experience with Desert Hearing over the past five years has been FANTASTIC! Dr. Ramirez and Monique are extremely competent. pleasant. knowledgeable, and understanding. I had the same experience with Dr. Seidl. Gene and Karen. I'm very pleased and satisfied. GRACIAS!”
12/22/2020 Review submitted online
“I had a great experience with Desert Hearing Care recently. Staff is professional and I felt very taken care with my hearing needs. Thanks to Jonathan.”
12/21/2020 Review submitted online
“Jonathan was quite the professional. He was able to adjust my new hearing aids and make the learning curve so much shorter. He was patient and clear in his instruction. Monique was helpful over the phone and at the front desk.”
11/02/2020 Review submitted online
“Just had a really nice experience at Desert Hearing Care. Very nice staff and office.”
10/27/2020 Review submitted online
“Dr was very polite and concerned for me. Explained what the procedure was and patiently answered all my questions. ”
10/03/2020 Review submitted online
“Liz is such a wonderful caring person. Her staff is also so pleasant and helpful and accommodating.”
08/25/2020 Review submitted online
“First pair, 5 yrs ago. Second set Thurs. 18th. Have visited Karen many many times and so much enjoy my interaction with her. Its nice to have someone who has a sense of humor and laughs at my one-liners. Liz is a true professional in every way. She as well laughs at my whatever. I went back for my new aids because of these two.”
06/19/2020 Review submitted online
“I visited the Sun Lakes office for a no cost visit, according to their advertisement. They took excellent care of me. The lady at the front desk was very friendly and helpful. The audiologist was efficient, helpful and professional. I was not able to get farther on this day as it was the end of the year and I was waiting on new insurance. Unfortunately, my 2020 insurance I am restricted to going to their assigned hearing care company. Thus I will not be able to use your services. I appreciate your care and concern your office showed me. ”
03/27/2020 Review received via mail
“Prompt response. Personable, care about clients. Nice office, good follow-up on details, quick service. These folks are awesome!!”
03/13/2020 Review received via mail
“I've been wearing hearing aids for years and this is the best practice and doctor I have been to. ”
01/22/2020 Review received via mail
“My experience was very interesting, knowledgeable and quick. Listened to my concerns. ”
01/07/2020 Review received via mail
“I can hear! It's great! Thanks so much. ”
01/06/2020 Review received via mail
“Every time I come to the office, I always get amazing service with a smile. You have incredible staff and I recommend them to everyone. ”
12/16/2019 Review received via mail
“Prompt, courteous and close to Sun Lakes. ”
12/13/2019 Review received via mail
“My aid was not working. I received prompt service. Staff were very kind and friendly. They repaired my aid and didn't charge anything. Amazing service! ”
12/13/2019 Review received via mail
“Professional. Friendly. ”
12/10/2019 Review received via mail
“Great service as always. ”
11/25/2019 Review received via mail
“Thorough exams, have given my hearing back. ”
11/18/2019 Review received via mail
“Very professional, of the highest quality for service with my hearing aids. This quality was experienced with Dr. Seidl as well as with the front office personnel. ”
11/18/2019 Review received via mail
“I received new earmolds from my original audiologist while on Winterim in Sun Lakes. They sent new molds and requested Karen to exchange them. She very graciously completed the request. ”
11/06/2019 Review received via mail
“All things are great here at Desert Hearing Care. Always professional, knowledgeable and courteous. Enjoy coming here. ”
11/06/2019 Review received via mail
“Mainly, the service I get on my hearing aids is excellent. I appreciate Karen and Liz cleaning my aids on a regular basis and ears of wax. ”
10/11/2019 Review received via mail
“Wonderful. The people are great and caring. Nice place. I would and will recommend your service.”
10/07/2019 Review received via mail
“Always so helpful and professional! I appreciate their care and concern! Facility is neat and clean and I would certainly recommend this establishment.”
10/07/2019 Review received via mail
“Very thorough explanation of entire procedure. ”
09/27/2019 Review received via mail
“Dr. Seidl and Karen are great, they are easy to work with, and know their jobs. ”
09/26/2019 Review submitted online
“I have found both Liz and Sharon to be excellent in their service as well as both being very personable and professional. Can't recall how long I have had them but most pleased with how they work. I enjoy talking with both of them.”
09/17/2019 Review submitted online
“My new aids are more directional, I can tell what direction sound is coming from. I can distinguish my wife's voice from the TV set, prevents fights! I do recommend Desert Hearing. ”
09/06/2019 Review received via mail
“Someone once told me to check "excellent" because that leaves no room for any improvement! Staff is always friendly, helpful and polite. Facility is neat and clean. I would (and have) recommended your office to friends. ”
09/06/2019 Review received via mail
“Great, every time I come it has been great. I don't think you can find better hearing care. ”
09/06/2019 Review received via mail
“Karen did a great job. My mother's hearing aids needed adjusting and a TV box programmed. She is easy to work with and you're lucky to have her. ”
08/08/2019 Review received via mail
“Very knowledgeable and professional. Emphasis on customer service. ”
08/07/2019 Review received via mail
“I always have first rate service and the staff knows me when I walk in the door. They work with my insurance too. I always bring my business back and I am looking forward to my upgraded aids! ”
08/06/2019 Review received via mail
“I have always had 1st rate care and service here for several years. I have sent several friends here for help.”
08/06/2019 Review received via mail
“Came in for removal of dome and was done quick and easily - great service!”
08/06/2019 Review received via mail
“They always are so helpful and willing to clean my hearing aids.”
06/17/2019 Review received via mail
“The staff are always friendly and never charge for cleaning my aids. Very knowledgeable for repair work needed. Highly recommend their office.”
06/17/2019 Review received via mail
“I have had hearing aids for years with different brands and dealers. Desert Hearing Care in Sun Lakes is the best and most professional people I have ever dealt with. Recommend them completely!”
05/28/2019 Review submitted online
“Wonderful service!”
05/20/2019 Review received via mail
“This Chandler facility has been a super help. I have had Starky aids for four and one half years. This facility repaired my aids and now I CAN HEAR A MIRACLE. ”
04/29/2019 Review received via mail
“The people are super! The service is fantastic. After 15 years of dealing with hearing aids, this is the best experience I've ever had. ”
03/13/2019 Review received via mail
“Was very helpful with my questions. ”
03/07/2019 Review received via mail
“Excellent customer service. Thanks. ”
03/07/2019 Review received via mail
“Thank you! Awesome service. ”
03/07/2019 Review received via mail
“At the lobby, Karen was very polite and attentive. Dr. Seidi, AuD, was very knowledgeable, polite and a pleasant person. ”
02/06/2019 Review received via mail
“My new hearing aids have opened up a whole new hearing experience for me. I am 100% sold on the new aids. I am hearing new sounds for the first time and I have been wearing an aid for 60 years. ”
12/12/2018 Review received via mail
“Love the service. I have the streamer and I can hear on the phone now. My friends can hear me much better since I'm not on speaker-phone so I enjoy the phone for the first time in 20 years. ”
11/26/2018 Review received via mail
“I always have exceptional service. All the staff are friendly and go above and beyond to help me. ”
11/26/2018 Review received via mail
“Phonak Audio Rechargeable hearing aids are the best hearing aids I've ever experienced. These are the fourth sets that I've owned and they are by far the best. I've tried different brands! Especially like rechargeable and volume control feathers!!”
10/11/2018 Review received via mail
“My experience was great! I always have a wonderful experience at Desert Hearing. Dr. Seidl is great at adjustments and the staff is so friendly. ”
10/05/2018 Review received via mail
“Very smooth, very friendly, gave excellent explanations for everything she was going to do and for each item done and why it was done. Highly recommend to anyone needing this service!!”
09/27/2018 Review received via mail
“From my first appointment 4 years ago to my most recent Liz and Karen are very knowledgable and go above and beyond in their customer service. I tell everyone that can hear me this is the place to go. If they went they could hear me!”
09/18/2018 Review submitted online
“Comfortable, friendly office and staff. Dr Seidl was knowledgeable and efficient. A good experience every step of the way. ”
09/12/2018 Review submitted online
“The nicest help and no pressure, just let me decide. No rushing and lots of smiles. The best. Love my hearing aids! ”
08/28/2018 Review received via mail
“The caring nature and professionalism that Dr. Seidl exibits is of the upmost. She always makes checkups very relaxing with her friendly demeanor.”
08/17/2018 Review submitted online
“She, (Dr. Seidl) was thorough and very nice. I'm happy with my new hearing aids. ”
07/26/2018 Review received via mail
“I have used hearing aids for approximately 10 years. Desert Hearing (Liz) has been the best experience. I have had and I believe I hear better now that with any other aids. ”
05/31/2018 Review received via mail
“A business is as good as its employees. We're snowbirds who in the near future will become AZ residents. My hearing aid tubes become hard over a 90 day period, so when in AZ I have my tubes replaced by Karen at Desert Hearing Care/ Sun Lakes. So the 5 rating is a direct result of Karen's help. ”
05/31/2018 Review received via mail
“The person testing my ears was very thorough and explained what she was doing. I am quite satisfied with the service I received. ”
05/16/2018 Review received via mail
“My experience was pleasant, helpful. Offered alternative to spending more $. ”
05/14/2018 Review received via mail
“Elizabeth set a second level in my new Oticon OPN aids for music and the result is spectacular! I trust their input and work! ”
05/14/2018 Review received via mail
“My experience was great - been coming here for 7 years! Love it. ”
05/14/2018 Review received via mail
“Excellent in every way. ”
05/14/2018 Review received via mail
“Great service! ”
05/14/2018 Review received via mail
“Thank you so very, very much for the adjustments you made on my aids. A world of difference that is mightily appreciated. ”
05/02/2018 Review received via mail
“My experience was first rate. Karen called me by my first name without hesitation the moment I entered! She does a fine job cleaning my equipment. ”
05/02/2018 Review received via mail
“Left with exceptionally improved hearing and volume. Much clearer quality. My own voice sound, much stronger and clearer. ”
05/02/2018 Review received via mail
“All the staff are caring and listen closely to my concerns. It's easy to get an appointment and Dr. Seidl always makes adjustments to allow me to hear my best. ”
05/02/2018 Review received via mail
“Everyone in the office is friendly, professional and highly knowledgeable. I would recommend this office to everyone who asks. I should have done this years ago. Thank you! ”
04/30/2018 Review received via mail
“Love my new hearing aids and very grateful for the unit I attached to the T.V. The staff at Desert Hearing are so professional and extremely helpful. I will recommend Desert Hearing to anyone in need of a hearing aid. ”
04/30/2018 Review received via mail
“I was very important to me. She is very careful and helpful. Thank you doctor. Better hearing, organized well, doctor (and staff) is kind and thorough. ”
04/30/2018 Review received via mail
“Hearing aids "stronger". Good service on time/no waiting. Good explanations to questions. "Friendly" staff. Neat and clean. Have recommended office. ”
04/19/2018 Review received via mail
“I liked the service, knowledge of Liz, the welcome and the smile and greeting from Karen. Well run office. ”
04/19/2018 Review received via mail
“Great yearly exam by Dr. Seidl. Very professional and understanding. Appreciated reminder call from Karen! ”
04/19/2018 Review received via mail
“I was very happy with my hearing care experience. Dr. Seidl was one of the best audiologists I have ever had. My husband was extremely impressed and the new hearing aids are excellent. I can finally hear and understand voices and have turned the TV volume from 45/50 to 28/30.”
04/18/2018 Review received via mail
“The staff were very helpful and answered all my questions and explained each to my satisfaction. ”
04/18/2018 Review received via mail
“My experience was great! Explained things well, nice friendly environment. Good experience. ”
04/18/2018 Review received via mail
“Very helpful and customer oriented. Nice folks. ”
04/17/2018 Review received via mail
“I feel like I have been getting good service from all of the people working at Desert Hearing. ”
04/12/2018 Review received via mail
“My experience was great. The OPN hearing aids work so much better than my last aids. They allow me to hear so much better in noisy places. ”
04/11/2018 Review received via mail
“I liked that there was nothing to dislike. ”
04/11/2018 Review received via mail
“The audiologist explained each step as she did the testing. ”
04/11/2018 Review received via mail
“I liked everything! Love going in here and being recognized as a person - being called by name. Love my hearing aids. Never a problem. ”
04/11/2018 Review received via mail
“Very patient and don't feel hurried and very professional. ”
04/11/2018 Review received via mail
“Great on everything. Very friendly, will recommend to friends. Very satisfied. ”
04/11/2018 Review received via mail
“Everyone is very friendly and helpful. New aids are great. I can hear better with them. Staff is wonderful. Very kind and knowledgeable. Always clean. Would recommend, and have, to others. ”
04/11/2018 Review received via mail
“Very friendly and professional at the same time. Very helpful. ”
04/11/2018 Review received via mail
“The audiologist was efficient and thorough. Service has been very good. Faculty and staff are very good. Yes, I would recommend. ”
04/11/2018 Review received via mail
“Helpful, friendly staff! ”
04/05/2018 Review received via mail
“Service and staff, 5. Nice, clean office, 5. Friendly staff, 5, and professional. Recommend,5. Nice, neat and clean, very knowledgeable. ”
04/05/2018 Review received via mail
“I liked Liz and her professional caring. Also the receptionist.”
04/02/2018 Review received via mail
“Very helpful and feel they were very knowledgeable and helped me when I needed it. I have recommended them (you) when I am asked who I go to. Will continue to go to Desert Hearing and recommend them. ”
03/29/2018 Review received via mail
“I liked the personal caring I got there. Right from the front door to seeing the doctor and leaving. I would tell everyone how I was taken care of and tell everyone about this place. ”
03/29/2018 Review received via mail
“What I like best is to hear. ”
03/29/2018 Review received via mail
“Been wearing hearing aids for 20 years and the ones I have now are the best in all environments I have ever had. ”
03/29/2018 Review received via mail
“Clear hearing. Caring service. Very professional (Product & Staff). Very clean office and surroundings. Yes! (I would recommend this place).”
03/29/2018 Review received via mail
“I am able to hear things I couldn't hear before. Dr. Seidl is very professional and the staff is very friendly. I would highly recommend this practice to anyone looking for extraordinary service. ”
03/29/2018 Review received via mail
“After adjusting my hearing aids, my hearing was much improved. The product is hardly visible. Service is prompt. Staff is friendly and trying to please. ”
03/28/2018 Review received via mail
“I like that I can finally hear. Everyone was super friendly. Thanks so much. ”
03/07/2018 Review received via mail
“I liked that the hearing aid doesn't need batteries (rechargeable), and fits very well. I hear very well also. It is very compact and convenient. The staff are a pleasure. Yes, would very much recommend your staff. ”
02/28/2018 Review received via mail
“I'm sooo pleased with the TV box, whoever invented that was a genius. No more "I can't hear the words." Just appreciate Dr. Seidl and Karen. So grateful. ”
02/27/2018 Review received via mail
“Always here to help. ”
02/07/2018 Review received via mail
“Good product, easy to use. Excellent service. Very good staff. Clean facility. Yes, have recommended several. ”
12/06/2017 Review received via mail
“I liked the friendliness, helpfulness and excellent service!”
10/19/2017 Review received via mail
“I liked the attitude, making me feel that they were there to help me. Thanks so much!”
10/19/2017 Review received via mail
“Personable and personalized advice. Always great feedback to any questions. Have recommended DHC to neighbors and friends. The facility is always neat and professional. ”
10/04/2017 Review received via mail
“The product meets my hearing needs. Great service, pleasant staff, condition of facility and location is great. I've been extremely pleased. Happy to recommend this product. ”
09/20/2017 Review received via mail
“Friendly atmosphere, both Dr. and receptionist. Made adjustments on hearing aids even though we didn't buy them here. Also liked being able to get apps without having to wait very long. Office was really neat. Highly recommend.”
09/07/2017 Review received via mail
“Dr. Seidl took time to listen to my concerns and took care of the issue by calling Oticon. She also helped me set up Bluetooth to pair with my phone. Excellent customer service!”
09/07/2017 Review received via mail
“They are very friendly and cooperative. ”
08/23/2017 Review received via mail
“Prompt, courteous and honest. Yes, I would recommend your service and products. ”
08/09/2017 Review received via mail
“Great service. ”
07/26/2017 Review received via mail
“I liked the service, friendliness and they are close to home. ”
07/26/2017 Review received via mail
“I like my new hearing aids best. They are so much better than the old ones!! Staff very helpful. Facility clean and airy. I would recommend your product and service to my friends. ”
07/26/2017 Review received via mail
“The staff is extremely friendly and always take of my needs. I am confident that they know what they are doing. ”
07/13/2017 Review received via mail
“I liked the maintenance, ready access and excellent service. ”
07/11/2017 Review received via mail
“I liked the availability of the service best.”
07/11/2017 Review received via mail
“Service is great. ”
07/11/2017 Review received via mail
“I have always been treated with exceptional service and care in my 11 years of being associated with Desert Hearing Care. Gene dealt with me personally at the beginning of our relationship. I recommend it to all my friends. ”
07/11/2017 Review received via mail
“The staff always go above and beyond to make sure everything is being done properly. I never feel rushed and always feel that I am a top priority when I come in. ”
07/06/2017 Review received via mail
“Friendly, supportive staff. Specialist was informative, answered questions. ”
06/27/2017 Review received via mail
“I like being able to hear everything more clearly. ”
06/27/2017 Review received via mail
“Liz and Karen are awesome!!!”
06/27/2017 Review received via mail
“Karen makes me feel like I have known her for years. Not many people have that quality about them. ”
06/27/2017 Review received via mail
“Staff is great. I am pleased with everything. ”
06/27/2017 Review received via mail
“Friendly, attentive service. Very caring. ”
06/08/2017 Review received via mail
“No problem. ”
06/06/2017 Review received via mail
“Very thorough in improving the hearing aids. ”
06/06/2017 Review received via mail
“Friendly and very service oriented. ”
06/06/2017 Review received via mail
“I like the service best. ”
06/06/2017 Review received via mail
“Friendly, attentive service. Very caring. ”
06/06/2017 Review received via mail
“I liked the truthfulness and expertise best. ”
06/06/2017 Review received via mail
“I liked every aspect of Desert Hearing. Darryl and Gean really know everything about hearing aids. I've been wearing hearing aids since 1992 and Desert Hearing has been the best place I've ever been. The most knowledgeable, the most courteous, caring and compassionate staff. ”
06/05/2017 Review received via mail
“Service is outstanding. ”
06/05/2017 Review received via mail
“Outstanding service and very friendly staff!”
06/05/2017 Review received via mail
“I like coming to the office, it's clean and everybody is friendly. Great location. ”
06/05/2017 Review received via mail
“I liked the education about hearing. ”
06/05/2017 Review received via mail
“The quick response, ready smile and congeniality really shines through. Karen is a real asset to your company. ”
06/05/2017 Review received via mail
“I like the friendliness of the people working. Awesome crew!!”
06/05/2017 Review received via mail
“I liked the friendliness and helpfulness by everyone in the shop. ”
06/05/2017 Review received via mail
“Excellent personal care. Elizabeth is special. A keeper!”
02/16/2017 Review received via mail
“Karen always greets me with a smile and makes me feel welcomed and knows what she is doing. ”
02/16/2017 Review received via mail
“Friendly, competent and professional service. ”
01/30/2017 Review received via mail
“I appreciated the very professional attention to my plight! It was a great day for me, and my wife, to have the hope of a change for good for the rest of my life. ”
01/10/2017 Review received via mail
“When I purchased the hearing aids in 2006 I was told I would be given batteries whenever I needed them. Now I am told I can only have them every two months. This change is unfair. 16 batteries do not last 2 months. ”
12/14/2015 Review received via mail
“Good customer service employees especially the young lady at the front desk and Dr. Elizabeth. ”
11/10/2015 Review received via mail
“These girls are very professional and very caring. ”
11/10/2015 Review received via mail
“I'm very happy with them. ”
11/10/2015 Review received via mail
“They are very calm and thorough. ”
11/10/2015 Review received via mail
“They're always ready to help and can do most adjustments right away.”
11/10/2015 Review received via mail
“Everyone was very friendly. She was very helpful with my hearing situation. She explains it well also. Thank you :-)”
11/10/2015 Review received via mail
“Dr. Seidl couldn't have been more helpful and gracious to us as we are beginning (first time) users of bilateral hearing aides. She's a keeper and truly cares about her clients. ”
11/10/2015 Review received via mail
“They were patient, calm, everything was no pressure. So, it was good. ”
07/09/2015 Review verified by phone
“She was pleasant and efficient.”
04/29/2015 Review verified by phone
“Very professional, the whole group was professional. Very nice people, the office gal was very nice very helpful and the guy that helped me was very nice and very professional.”
04/19/2015 Review verified by phone
“He was very knowledgeable, very understanding, very helpful. I thought he was great - he had a great expertise about him and made me feel comfortable about his knowledge. ”
09/30/2014 Review verified by phone
“He absolutely amazing! I think he takes his time, he's a very good listener, he certainly gains your trust and he's very kind to elderly people. I cant say enough! I think they're wonderful people there. They came to Solera to let people know what they have and to offer a free hearing aid test. Professional is kind of overused, so I would say they are kind-hearted, tender-hearted, they seem to love what they are doing. They are very good with patients and with people. They explain everything, but I don't mean that in a negative way. They go over and over it until you really understand and could probably teach it yourself. I think they take lots of time with you, it's just so different than what you expect and you don't feel like you're getting the big sales pitch and bums rush. I think they really try and tailor what you get to your needs!”
08/19/2014 Review verified by phone
““Peggy & Darryl“ are #1 when it comes to care they are really the Professionals , My hearing is the best I ever had.”
05/15/2014 Review submitted online
“I liked everything about them - five stars.”
02/11/2014 Review received via mail
“Friendly people - they care about making sure I hear as well as I can. I'm very happy with the Oticon product.”
01/29/2014 Review received via mail
“Peggy & Darryl have been very helpful and informative every time I have been here.”
01/29/2014 Review received via mail
“I like Darryl Johnson's professionalism, the audio technology and the location is close to home.”
01/29/2014 Review received via mail
“Personal & professional attention. They let you know that they really care.”
11/21/2013 Review submitted online
“The employees are friendly. Finally my hearing aids are adjusted right thanks to Darryl.”
11/21/2013 Review submitted online
“Daryl was very efficient & explained everything thoroughly. He gave me time to ask questions & hear answers. My visit was good.”
11/21/2013 Review submitted online
“Care was excellent. Teaching about hearing was important.”
11/21/2013 Review submitted online
“Good office manager!”
11/21/2013 Review submitted online
“I was completely and professionally given great service. Very nice people.”
11/21/2013 Review submitted online
“Peggy is a delightful and caring person. She took care of my brother-in-law with a fresh and cheerful demeanor.”
11/21/2013 Review submitted online
“Welcoming reception desk. Darryl has knowledge & experience, a non-aggressive sale approach, and honesty. Great range of products.”
11/21/2013 Review submitted online
“Pleasant service of hearing aid when needed. Always leave satisfied.”
11/21/2013 Review submitted online
“I like everything!”
11/21/2013 Review submitted online
“I appreciated the complete and easy to understand explanations. All options were presented and all questions were answered completely.”
11/21/2013 Review submitted online
“Someone is always there for you!”
11/21/2013 Review submitted online
“Honest, thorough staff. As well as product knowledge.”
11/21/2013 Review submitted online
“Experienced, patient, individual care today - exceptional service”
11/20/2013 Review submitted online
“The service, patience, and understanding is great. They help me so much.”
11/20/2013 Review submitted online
“The efficiency and friendliness of everybody is the best. Easy to be seen if I'm having a problem with the device. For many, many years now everyone is still wonderful & awesome! Thank you very much for helping me hear better!!”
11/20/2013 Review submitted online
“Outstanding as usual!”
11/20/2013 Review submitted online
“Receptionist - Office Manager - excellent, great follow-up. Darryl - awesome, talked as if a friend!”
11/20/2013 Review submitted online
“Kindness, convenient. I learned so much from the doctor. Peggy is great. Will recommend to family and friends!”
11/20/2013 Review submitted online
“I have always had such good treatment in this office & the service is great!”
11/20/2013 Review submitted online
“Accidentally showered with my hearing aids on. Peggy was very helpful. She put the hearing aids in a dryer - they are fine!”
11/20/2013 Review submitted online
“Customer service & warranty service with a smile. Thank you so very much!”
11/20/2013 Review submitted online
“Testing procedure was explained to me and I felt comfortable the whole time.”
11/20/2013 Review submitted online
“Very good service and care.”
11/20/2013 Review submitted online
“I like the fact that all of my questions are answered. I had a problem and it was taken care of that day, YEA!!”
11/20/2013 Review submitted online
“Service was quick and efficient. Done in a friendly manner.”
11/20/2013 Review submitted online
“Staff is very professional, friendly, and informative. I would recommend Desert Hearing Care to family and friends. Darryl is very informative.”
11/20/2013 Review submitted online
“Quick, friendly service. Super folks!”
11/20/2013 Review submitted online
“Excellent personal service”
11/20/2013 Review submitted online
“Patience and really personal care”
11/20/2013 Review submitted online
“I liked: 1. The professional methods used for my hearing test. 2. Gene Erickson was very knowledgeable and helpful. 3. The friendliness we experienced with all the staff at the Desert Hearing Care Clinic. 4. The convenient location of the clinic.”
09/10/2013 Review received via mail
“Very professional, caring and detailed. Service is reliable and I felt I was being take care of completely. I wear my new aids all the time! Easy to take care of and maintain.”
06/04/2013 Review submitted online
“Desert Hearing Care really cares about you and your hearing needs.”
06/04/2013 Review submitted online
“Very ethical. The aids work better and I now understand how to use them. I got what I needed.”
06/04/2013 Review submitted online
“Best hearing care possible. Gene & staff are experts at what they do. They are honest, caring, wonderful people.”
06/04/2013 Review submitted online
“My questions were answered and I felt very relaxed. This made a huge improvement all around my life. Also, free batteries, great deal!”
06/04/2013 Review submitted online
“I liked the great service!”
03/19/2013 Review received via mail
“Darrell Johnson was very good with explaining things. We learned a lot and enjoyed the visit. We would recommend him to others.”
03/04/2013 Review submitted online
“Darryl was very thorough and delightful to converse with. The whole experience was positive.”
02/18/2013 Review received via mail
“I liked the care they have shown.”
02/18/2013 Review received via mail
“Peggy was wonderful and she has a cheerful personality. I just moved from Richmond, VA to Renassance and I will be back!”
02/13/2013 Review received via mail
“The service and hearing aids are excellent.”
02/12/2013 Review received via mail
“Very straight forward and honest opinion.”
02/12/2013 Review received via mail
“Friendly staff, very through exam and never felt rushed.”
02/12/2013 Review received via mail
“The explanation of tests and graphs was great- much appreciated.”
02/12/2013 Review received via mail
“Peggy checked my hearing aids and cleaned them. She was very accommodating, friendly and gave us good advice. ”
02/12/2013 Review received via mail
“I appreciated their explanation of hearing and it was a friendly place.”
02/12/2013 Review received via mail
“Everybody was well informed and willing to explain the procedure. Thank you! I've had a hearing problem all my life and it gets to be a burden.”
02/12/2013 Review received via mail
“No waiting, super friendly professional service.”
02/12/2013 Review received via mail
“Keeping up to date with my hearing loss. Knowing what to expect as time passes. Informative and well done. ”
02/12/2013 Review verified by phone
“Easy to get appointments. Everyone was friendly and helpful. Excellent care in fitting my hearing aids. ”
02/12/2013 Review received via mail
“Looking forward to see Peggy and Darryl. Both of them make a world of difference in my interaction with Desert Care. Great customer relations with Peggy and terrific communication and information with Darryl. ”
02/12/2013 Review received via mail
“The audiologists were very professional, very knowledgeable and very helpful. I've been wearing hearing aids since 1992 and these audiologists were the best. They really knew how to handle my hearing problems and fit me with the correct hearing aids.”
02/12/2013 Review received via mail
“They spent time with me adjusting and testing various settings.”
02/12/2013 Review received via mail
“Geography of store- nice and close. Good customer service. ”
02/12/2013 Review received via mail
“My problems were taken care of promptly. ”
02/12/2013 Review received via mail
“The office manager is "top shelf." Everyone else was good also.”
02/11/2013 Review received via mail
“Excellent service and care. Great explanations.”
02/11/2013 Review received via mail
“Repaired and checked both aids. Very pleased with the visit.”
02/11/2013 Review received via mail
“I liked the calm testing, explanations and the hearing aids are almost unnoticed. Thank you!”
02/11/2013 Review received via mail
“They gave me a lot of personal attention. ”
02/11/2013 Review submitted online
“Nice manner. Fast service.”
01/29/2013 Review received via mail
“When I walk in, it is great these days to be greeted with a warm smile. The service is very good. In all, yes I do recommend people to come to Desert Hearing Care. More people in business could and should take a lesson from them. ”
01/29/2013 Review received via mail
“I liked Darryl's candor and breadth of knowledge of experience. ”
01/29/2013 Review received via mail
“Thoroughness, professional, friendly service.”
01/29/2013 Review received via mail
“I liked the way the doctor took time to listen to my issues and assist with my problems. ”
01/29/2013 Review received via mail
“Peggy is extremely friendly and represents Desert Hearing in the best possible way. She consistently is able to fix or test the hearing aid while I wait. The office is a very pleasant place to do business!”
01/29/2013 Review received via mail
“I like the timing, care and the nicest people. ”
01/16/2013 Review received via mail
“Hearing is 100% better. ”
01/16/2013 Review received via mail
“The friendly office manager was wonderful. We were visiting from Boise, ID and I had trouble with a hearing aid. She took care of the problem and got us on our way. We shall remember this place for future visits and recommend them to anyone who needs service. ”
01/16/2013 Review received via mail
“They were friendly, easy to learn from, and willing to explain and answer any questions.”
01/16/2013 Review received via mail
“The staff was very courteous and helpful, never too busy to help and fixed my aids so I could hear better. ”
08/23/2012 Review received via mail
“Vvery friendly and personable.”
02/01/2012 Review verified by phone
“No pressure! Very easy place.”
09/08/2011 Review verified by phone
Clinic details
At Desert Hearing Care, our patients place their trust and confidence in us when it comes to matters such as their hearing health. That's why at Desert Hearing Care our main source of business is from word-of-mouth referrals. We offer everyday competitive pricing of services & hearing devices with offices conveniently located in Mesa & Sun Lakes. Give us a call today and arrange for your FREE, no charge/obligation, patient-centered hearing evaluation to find the best solution for you.
Desert Hearing Care has been changing lives for the better since 1968. We are an independent, locally owned and operated practice providing professional hearing care services. As an independent practice, Desert Hearing Care carries the Valley's largest selection of major-brand digital hearing instruments in all styles and price ranges to fit mild to profound hearing impairments. We fit patients with hearing instruments from Oticon, ReSound, Phonak, and Starkey, not just one or two brands of hearing devices like the franchise, warehouse or mall operators.
Professional Hearing Care with Experience…right in your neighborhood!
We have two locations. A link to our Mesa office is listed above. Click on it to learn more.
Areas we serve:
- Sun Lakes
- Apache Junction
- Gold Canyon
- Tempe
- Queen Creek
- San Tan Valley
- Chandler
- Maricopa
Hearing care services
- Complete hearing evaluations/testing including audiometry (pure tone air & bone), speech audiometry, speech in noise testing and more
- Hearing aid sales and fiitings/dispensing
- Video otoscopic exams & cerumen ( wax) removal
- Tinnitus (ringing in ears) evaluation and management
- Tympanometry - middle ear evaluations & medical referrals
- Verification of Optimum Hearing Correction
- Real Ear Measurements
- Personal Listening Experiences
- Hearing Aid Adaptation Counseling
- Exclusive DHC Satisfaction Assurance Program
- Hearing aid repairs and cleanings all makes and models
- Extended Service Plans
- Re-programming and adjustments
- Hearing aid accessory sales including batteries
- Custom Ear Molds - noise, swim, pilot, musician etc.
All Major Brands, Styles and Technologies in All Price Ranges
- Oticon
- Phonak
- ReSound GN
- Signia
- Starkey
- Widex
- Jabra GN
Assistive Listening Devices
- Telephones, FM systems, etc.
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 5 pm by appointment |
Tuesday | 8:30 am - 5 pm by appointment |
Wednesday | 8:30 am - 5 pm by appointment |
Thursday | 8:30 am - 5 pm by appointment |
Friday | 8:30 am - 5 pm by appointment |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financial aid
- Financing available for those who qualify
- Insurance accepted, please call for details
