About Healthy Hearing

The mission of Healthy Hearing is to improve the quality of life for people with hearing loss. We do so by connecting consumers to high-quality hearing care providers via our directory of consumer-reviewed clinics located across the U.S. We also strive to provide top-notch content on hearing loss and hearing loss treatments.  

Our history

Healthy Hearing launched in 2001 as a way to help people find information about hearing loss and hearing aids on the Internet. Since then, we’ve grown substantially, with over five million site visitors in 2019.

Fall 2019 Digital Health Award Winner badge

The Healthy Hearing Report has earned Digital Health Awards for the past five years running, including two bronze awards in 2019 for coverage of essential oils and hearing loss and the unrecognized impact of exhaustion from hearing loss, a silver award in 2018 for our article about hearing aid research using spider silk, and in 2017 for a survey we conducted about unexpected hearing hazards.

With 4,100+ clinic profiles and more than 30,000 consumer reviews, our hearing care directory is the largest of its kind in the continental United States.

Connect with us 

Be part of the conversation on social media and connect with us on Facebook, Twitter, LinkedIn and Pinterest. See our contact page if you need one-on-one assistance.

Get help

When you or a loved one needs hearing healthcare, use our Find a clinic tool to get the help you need.

If you're not ready to make that call, visit our Hearing Help pages for extensive information about hearing loss, hearing aids, tinnitus and assistive listening devices.

Our staff

Inspired by Ida badgeWe are passionate about hearing care and helping the world hear better. Our staff has expertise in hearing instrumentation, audiology, neuroscience, engineering, website development, journalism and digital marketing. Several staff members also have completed Inspired by Ida coursework, a benchmark of quality that demonstrates practitioners’ and clinics’ dedication to high-quality person-centered care. 


Mandy Mroz, AuD, president

Mandy Mroz Dr. Mandy Mroz is the president of Healthy Hearing. As an audiologist, her previous experience includes hearing research, customer service and training. She earned her bachelor's degree from the University of Northern Iowa, her master's degree from The University of Memphis and her doctorate in audiology from the University of Florida. She also has completed coursework in person-centered care with the Ida Institute. Mandy’s dedication to serving people with hearing loss guides her as she oversees the strategy and daily operations of Healthy Hearing, keeping everyone on track. She lives in Ames, Iowa, with her husband, her daughter and their prolific vegetable garden. In addition to gardening, Mandy enjoys cooking, reading, exploring nature and traveling.


Susanne Jones, BC-HIS, customer support manager

Susanne Jones Susanne Jones is the customer support manager for Healthy Hearing. She previously oversaw a hearing clinic for a major hearing instrument manufacturer. Susanne earned her bachelor’s degree in communication from Bradley University and is Board Certified in Hearing Instrument Sciences. Because she has hearing loss and is a long-time hearing aid user herself, Susanne understands the challenges of hearing impairment and knows the benefits of modern hearing technology firsthand. She loves knowing the work she does every day helps hearing care practitioners all over the country provide quality care to people with hearing loss. Susanne resides in Roscoe, Illinois, with her husband and two children. Outside of the office, she enjoys sports, mid-century modern architecture and design, cooking and visiting wineries.


Jennifer Dahmer, BC-HIS, customer support specialist

Jennifer DahmerJennifer Dahmer is the customer support specialist for Healthy Hearing. Board Certified in Hearing Instrument Sciences, Jennifer knows the impact of helping the hearing impaired. She earned her bachelor’s degree in journalism from the University of Wisconsin - Madison and has spent her career in healthcare sales and marketing. She also has completed coursework in person-centered care with the Ida Institute. At Healthy Hearing, she prides herself on delivering excellent support to providers and patients alike, diligently working to connect people with hearing loss to professionals dedicated to improving lives through hearing healthcare. Jennifer lives with her husband and three children outside of Milwaukee, Wisconsin, and enjoys homesteading hobbies including raising goats, chickens, ducks and dogs.


Joy Victory, managing editor

Joy VictoryJoy Victory is the managing editor of Healthy Hearing. She has extensive experience editing consumer health information. Her training in particular has focused on how to best communicate evidence-based medical guidelines and clinical trial results to the public. Joy earned her bachelor’s degree in journalism and mass communication from New Mexico State University. She lives in Austin, Texas, with her husband, daughter and cat. She enjoys spending time outdoors, exploring Austin’s live music scene, dancing, and shelling whenever she is lucky enough to be at the beach.


Stephanie Meyers, SEO specialist

Stephanie Meyers Stephanie Meyers is the search engine optimization (SEO) specialist for Healthy Hearing. Her work makes it easy for consumers searching for hearing help online to find Healthy Hearing. Throughout her marketing career, Stephanie has worked with agencies who have served clients in many different industries including the hospitality and healthcare businesses. As part of the Healthy Hearing team, she is proud to work for a company that helps educate people and improves their lives every day. Stephanie lives in Portland, Connecticut, with her husband and two cats. In her spare time, she enjoys cooking and traveling anywhere she can.


Becky Lemons, senior developer

Becky Lemons Becky Lemons is a senior developer for Healthy Hearing. She earned her master's degree in medical engineering from The University of Washington and has over 15 years of experience in web and software development in the medical device and healthcare industries. At Healthy Hearing, Becky is responsible for all phases of design, development, testing and database management. She feels fortunate to be able to use her skills to help people with hearing loss receive quality care. Becky lives in Wenatchee, Washington, with her husband and two daughters. She enjoys camping, boating, snowboarding and playing fantasy football.


Bill Talkington, PhD, developer / system administrator

Bill TalkingtonDr. Bill Talkington is a developer and the system administrator for Healthy Hearing. He earned his PhD in neuroscience from West Virginia University, where he studied vocalization processing in the human auditory system with functional MRI and EEG. After transitioning from academic research into a career in web development, he feels fortunate to work for a company that not only combines these two interests but one that aims to educate and help people achieve their best hearing health. Bill lives in Uniontown, Pennsylvania, with his wife and two daughters. In his spare time, he enjoys playing guitar, woodworking, biking, gardening and volunteering in his community.


Brian Gordon, front-end developer

Brian GordonBrian Gordon is the front-end developer for Healthy Hearing. He earned a bachelor’s degree in sociology from California State University-San Bernardino. For the past several years, he has worked with digital marketing companies to build web pages and campaigns for dozens of clients across multiple fields. Brian’s focus for Healthy Hearing is on building and improving user experiences to help connect people with clinicians as easily as possible. Brian lives in Glendora, California, though he likes to travel far away from home as much as possible. He spends his free time swimming, body surfing, watching terrible movies and learning how to build his own video games.

Kate Thome, customer support assistant

Kate ThomeKate Thome is the customer support administrative assistant for Healthy Hearing. Kate had been a long-time independent contractor with Healthy Hearing before proudly joining the team in January 2020. She has been a certified medical reimbursement specialist and holds an associate of applied science in medical administrative assistance. At Healthy Hearing, Kate uses her organizational skills, attention to detail and ever-positive attitude to support the customer support team by assisting with data entry, optimizing clinic profile content and specialized data projects. Kate lives in Franklin, Wisconsin, with her husband, two daughters and her Morkie, Charlie. In her spare time, she enjoys cooking, reading and spending time with friends and family.


Our contributors

All new content published on Healthy Hearing is proofread, fact-checked and edited before publication. We use only trustworthy, medically vetted information and research to provide the latest and most accurate hearing care information. We also continually update older content.

Managing Editor Joy Victory is in charge of editorial production for the site. She has extensive experience in healthcare journalism and online content management spanning two decades. Read more about Joy.

Debbie Clason, features writer

Debbie Clason Freelance features writer Debbie Clason has been penning articles for Healthy Hearing since 2013, covering a broad range of topics related to hearing loss, hearing care and hearing aids. Debbie has authored some of our most perennially popular pieces, including airplanes and ear pain, the best apps for learning sign language, and even earwax. She has more than 40 years experience as a journalist, corporate marketing director and freelance writer and owns the marketing and communication business Clason Communcations. Debbie received her bachelor's degree in journalism and master's degree in education from Indiana University. The (very proud) mother of three grown children lives in Fountain Hills, Arizona. Her hobbies include hiking, playing classical guitar and camping with family. 


Glenn Schweitzer, tinnitus columnist

Glenn Schweitzer Columnist Glenn Schweitzer writes our monthly Tackling Tinnitus column, in which he shares his personal insights overcoming struggles with tinnitus and Meniere’s disease. A blogger, book author and passionate advocate for people with vestibular disorders, Glenn wrote his first article for us in 2017. Since then, his columns have resonated with many thousands of readers struggling with tinnitus.


Madeleine Burry, contributor

Madeleine Burry Madeleine Burry is a freelance writer, editor and content strategist. She's written about health-related topics for more than six years. You'll find her writing at many online publications, including Prevention.com, WhatToExpect.com, Health.com, and Livestrong.com. Prior to freelancing, Madeleine held roles as an associate managing editor at Parent.com, managing editor at Scholastic.com, and editor at About.com. She received her bachelor's degree from Brandeis University, and lives with her husband and their cat in Brooklyn, New York. In her free time, Madeleine enjoys traveling, reading, watching 70s movies, jogging slowly, and cooking.


Temma Ehrenfeld, medical writer

Freelance writer Temma Ehrenfeld is a longtime healthcare journalist who also has hearing loss. She has written for publications from the New York Times and Wall Street Journal to Popular Science and Psychology Today. Temma writes from a place of informed empathy. She loves to tackle emerging or medically complex topics in hearing care, such as hearing aids for profound hearing loss, telehealth and hearing care, and how rare disease can impact hearing. She is the author of a children's book series and a novel, and spends free time kayaking, dancing, at the theater and discussing poetry. 

About our commitment to you

Better hearing is not a destination, but a process. We hope that our educational resources improve your personal journey and/or the journey of a loved one.

We encourage and welcome your input so we can continue to improve this process and help others. If you have any feedback, please feel free to contact us using our online form or give us a call at (800) 567-1692.

Thanks for visiting and we sincerely wish you Healthy Hearing!

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