Tri-City Audiology - Chandler

“I am pleased with the way I was handled first by the receptionist and definitely by Dr Kay Kochman. She explained well the process and gave great recommendations. I look forward to seeing her again.”

“Very timely in seeing me on the appointment date. Dr. Kay is very friendly and knowledgable.”

“It was a good experience. Kay is very knowledgeable. My questions were answered and the tests were done in a timely manner. Everyone was friendly and efficient.”

“Dr Kay has been working with me for several years and has been a pleasure to deal with . She is very patient and kind. I will continue to work with her in the coming years.”

“Dr. Kochman sold me my aids 13 years ago but I haven’t been able to get back for several years. She remembered me and made me feel right at home. She spent a good amount of time with me adjusting my aids. Will definitely come back for new aids. ”

“I have worked with Dr Rachel Waite, and she has always helped me to feel comfortable with my hearing aids.”

“I have worked with Dr. Kochman for a number of years. She and her office are always professional and offer excellent service. ”

“They have always provided outstanding service, particularly Kay.”

“Great receptionist and Kay really worked to solve my hearing aid problem but had to send it to be repaired. Very appreciative of her effort.”

“Professional, caring and understanding.”

“I saw Rachel for initial consultation and was impressed with her thoroughness in evaluating me hearing. She gave me a set of demo hearing aids which I am now wearing. Right now it's a wait and see if they are right for me.”

“Everyone was absolutely delightful to work with. Front office is very helpful, and genuinely care. Kay was wonderful. She made sure all my questions were answered and explained my tests and made sure I understood. This is a 10 star organization! Highly recommend, you will not be disappointed.”

“This is certainly a 5-star organization! Everyone was more than pleasant— they were helpful in every way. Kay was superb— very professional and thorough. I have recommended her to a colleague. Thank you! ”

“I've been seeing Kay for almost 20 years and she is awesome. Always does her best to make sure I am happy with my hearing aids. Easy to make appointments and just a great staff. I always recommend Tri-City Audiology. ”

“I'm so pleased with my visits to your office in Chandler. Your team did a great job. ”

“The experience was flawless. Kay was patient, she took the time to explain not only the product but also the process, she is terrific. ”

“Dr. Kochman was very friendly and helpful. A mistake was made with billing and she immediately apologized and corrected the problem! She also did everything she could to verify insurance for me and make the aids affordable for me by working with Oticon to let me pay in payments. ”

“Kay and office staff were very friendly, helpful, courteous and professional.”

“My experience was great. ”

“I have been a patient of Dr. Kochman for many years. Excellent customer service! She takes the time to explain everything to be sure that I understand what I need to know very clearly. Very helpful and very patient. ”

“I liked that I could hear! We went in to investigate more powerful hearing aids and found an easy solution of self adjusting hearing aids that work well for me.”

“I liked the people who worked there. From Janet in the office to Kay Kochman who is experienced and very helpful getting my hearing aids correct for me. ”

“I liked the prompt service, clear explanation of hearing issues and use of the device. ”

“Nicole and front desk staff are professional and interested in helping me. The only reason I didn't give a score of 5 was because the office does not seem ready to see patients at 8 am but they schedule people for 8 am.”

“Kay was excellent. She took the time to explain in detail the use of my hearing aid. I was a first time user for hearing aids and she explain all aspects to use and care. She even scheduled a follow up appointment to make sure the hearing aids were working to my satisfaction. Excellent service. ”

“The audiologist at TriCity are the most knowledgeable and helpful of anyone I've been to. Was told my aids needed to be replaced and they were able to fix them! No pressure to buy new ones. Reasonable prices and top notch customer service.”

“Even though I felt I was not a good candidate (left ear kept ringing) for these hearing aids, the service was untiring at trying to get a proper fit. Dr. Rohe went out of his way to try to help me. ”

“Kay was very knowledgeable and caring. I was able to get an appt. in a timely manner. This office was professional and I felt well taken care of and appreciated. ”

“I like their courtesy, professionalism. Not impressed with shared office with maricopa ent. ”

“She was very nice, considerate, thorough, and knowledgeable. ”

“She was very quick and efficient. ”

“Everything went great, they took care of us. Nothing bad to say. ”

“Professional, experienced audiologist. Friendly front office. Easily understood care & operation of aids.”

“Going there was wonderful. ”

“I like Dr. Kochman's competence & her ability to relate that to me. Janet the office staff is great too.”

“They were very thorough and nice people. It was easy for me to ask them questions.”

“Dr. McBride was very thorough doing the hearing test. He was also clear in his explanation of the new hearing aid. I've already referred others to come here.”

“I like their professional and courteous staff. David McBride, audiologist, is caring, concerned and professional. He doesn't rush through an appointment. He wants satisfaction for his patients.”

“Pleasant people working there. Able to get timely appointments. Well pleased with Dave McBride's services. ”

“I am writing this for my husband - he can now hear what people are saying in a group. He can hear better on the phone. The TV is better. Our sons like that he has his hearing aids and I really enjoy him having them, too.”

“The staff is very helpful, encouraging and understanding. They went above and beyond to ensure my satisfaction. My children are so happy that I'm not ruining their TV by blasting it full volume anymore.”

“Very friendly and understanding. Explained everything in understanding words. Very professional, with all the latest equipment and training. Definitely the ones to go to for hearing care.”

“I am a musician and I had Tri-City Audiology perform my annual audiogram and make some custom attenuated earplugs so I can play at full volume and still be protected. They were very helpful, made the impressions, suggested the appropriate filters for me and made sure they fit well. I now use them to cut the grass, go to concerts, and play in the band. My only regret is not getting these 15 years ago. 8^)”