Tri-City Audiology - Mesa

“I was very nervous about getting hearing aids. But the staff at Tri City in Mesa made this experience very positive. They were so kind and considerate. Let me ask any questions I had, and then some. Dave did my testing and explained everything, every step of the way. Gave me options. And even gave me a trial experience of what it would be like with the hearing aid. WOW! I had no clue how much I needed them. I can hear like I did when I was young. Thanks to all at Tri City. I am a very happy person now.”

“Dr. Kim Gates and the office staff were courteous and professional. Quite knowledgeable, explained to understanding. Our best choice in Arizona for hearing specialists. Thank you, TCA !!”

“As soon as I walked in, I was greeted by the front desk staff. They were easy to talk to and gave me the information I needed. I met Dave, who is very easy to talk to. He explained everything and answered all my questions. He was also very professional when performing the hearing tests, which put me at ease. Dave gave me "demo" hearing aids to try for two weeks. I hope they'll perform better than the ones I bought from a competitor almost 4 years ago. ”

“Office staff is always courteous and helpful. Tech is most knowledgeable and always explains so I can understand. I am very comfortable and it will be my go to place when in need of help with my aids.”

“I recently had my first Consult appointment and appreciate the professional service and interest explaining the intricoes one needs to know when contemplating the use of hearing aids. David was a pleasure to work with and I look forward to my next visit.”

“I am an audiologist from Washington State visiting this area for the month of November. During my stay I had the opportunity to witness firsthand Dr. Ashley’s excellent patient care and services provided to my aunt throughout her fitting and post fitting appointments. She was patient, kind and thorough. Now my aunt is hearing so much better and no longer missing out on life. Again thank you so much for being part of her hearing journey. M.A. CCC-A Audiologist”

“Dr. Ashley was wonderful. Friendly, sincere and very thorough. I would highly recommend seeing her.”

“Excellent understanding and care of my 91 yr old Mom, appropriately referred me to ENT for examinations and wax removal necessary before effective testing can be done. Very kind and patient, respectful.”

“Ashley is my Audiologist and her professionalism and patience is very much appreciated. Follow up visits for fitting and adjustments were done and she made sure I have the exact hearing aid needed for my hearing loss. I appreciate her expertise and knowledge ,”

“Very professional. Took time to explain every detail and made sure I understood.”

“Love everyone there.”

“I was very pleased with my hearing experience today. They took time to explain the process and what they were going to do. I wasn’t pushed or influenced n any way to purchase hearing aids. I would highly recommend them to anyone.”

“Being greeted with a friendly smile is an indication that you chose a great place to have your hearing checked. Our doctor, Ashley, was thorough, knowledgeable and very helpful in n explaining everything to us. She earned our trust. ”

“Everyone is friendly & professional. My doctor always listens to my concerns and comes up with a solution. Have been going to them for at least 8 years and wouldn't go anywhere else.”

“I have already recommended to my family and friends. My 1st hearing test I was so nervous to hear my results. But the Dr. sat me down and explained everything in great detail. Wonderful experience and great staff.”

“I have been going to Try-City Audiology for well over ten years and have always been pleased with skills of the audiologists as well as the professionalism of all of the staff with whom I have had contact. I would highly recommend Tri-City Audiology.”

“I lost my hearing suddenly in one ear. After several attempts by an ENT to restore it and talking to others with the same condition, I decided to seek help from an audiologist for "cross" hearing aids. Dr. Wright was very knowledgable and took the time to really listen to my concerns. She had a pair of cross hearing aids that I could try out before committing to purchasing a pair. I feel confident that I am receiving the care that I need. ”

“Professional but relaxing experience. Took time to explain to me how the inner ear works and what my problem may be. By the way my hearing is good”

“My initial visit to Tri City. It was the most professional auditory appt I ever had . I have had hearing problems foe over 20 years. I thought I knew everything but Mr. McBride gave me suggestions that will be of great value in the future. I really feel confident with this practice. Everyone I Came in contact with was awesome.”

“Very satisfied with staff and quality of service. ”

“Very professional. I was treated with respect and was given excellent service.”

“Incredible Experience Working with Ashley. She's did an Excellent Job Adjusting my Hearing Aides and that has Changed my Life Completely. If you have any Doubt about your Hearing Make an Appointment to meet with Her. You'll be Glad you Did. ”

“We have used this clinic for a number of years. David is excellent, knows his business, patient, and thorough. I strongly recommend him.”

“I have been going to Tri-City Audiology for a number of years. Dr. Gates takes very good care of my hearing concerns. ”

“The entire staff is very professional & courteous. They care about their customers. They are willing to answer any questions that you have.”

“I went to Tri-Audiology for a hearing baseline. I didn't feel I had a significant hearing loss but wanted to know where I stood. David, the audiologist, did a very thorough job evaluating me. Here is very professional and honest. I plan on going back every few years to evaluate my hearing condition. I'm 72 and fortunately my hearing is at a point that I don't need assistance at this time. ”

“Ashley Wright was simply superb! She was truly a professional in every aspect from Customer Care to problem resolution to her expert knowledge. More importantly she made me relaxed and comfortable. She explained everything and what I should expect. Her total professionalism is second to none and it relaxed me and took off the "nervousness". I WHOLEHEARTEDLY recommend her and Tri-City Audiology. Thank you Ashley Wright for taking the time in treating me - YOU ARE THE BEST! ”

“Fabulous, they all deserve a big raise! Dennis ”

“Very professional atmosphere. No delay in making an appointment. Audiologists was very informative and answered all my questions. Thanks for a great job.”

“I've been a patient here for a long time. We looked it up last week and it said eight years, but I think it was longer. Stacy always tries to accomodate my schedule. She is an intergral part of Tri-City. Kim Gates is the best Audiologist!. She never trivializes my concerns and always finds an answer to my questions. I was lucky to find this Clinic with this staff.”

“Always very responsive and professional in caring for patients.”

“They are friendly and helpful. Answered my questions when I asked them. Seemed to be pretty knowledgeable about things.”

“I have been a client of Tri City for many years and the staff are most helpful in knowing what is the best aids for me as far as hearing ability. ”

“Patient, professional, caring. ”

“I am very pleased with this office and have purchased my second set of hearing aids from David. He is very helpful and explains everything so it makes using them much easier. Everyone in the office is really friendly and helpful. I highly recommend this office for your hearing needs. ”

“I recommend this office to anyone. The staff are pleasant and knowledgeable. I bought my second pair of hearing aids from them and have been so pleased with the quality of service and concern they have had for my hearing needs. Kimberly has taken great care of me. ”

“Absolutely wonderful experience! From ease of scheduling, friendliness of staff, to level of care I’ve received, Tri-City has been fantastic. Actually looking forward to my next appointment. These folks really care about me as a patient, and my hearing health, doing everything they can to make it the best it can be. After a “not-so-good” experience elsewhere, I cannot begin to tell you how great Tri-City has been and how much personal stress they have removed from my hearing care. Thank you Tri-City!”

“Dr. McBride was wonderful, explained everything, answered all my questions. He is extremely efficient and very easy to communicate with. ”

“They spent time to fully explain all the details for the use, care and maintenance of the hearing aids. ”

“I could not been more impressed by Kimberly or happier with the results of my visit. She explained everything, and very patient with me.”

“Audiologist - David was very polite and explained each thing he was doing and why. I was very comfortable. ”

“Excellent - highly recommend them - especially David - very professional and helpful. ”

“My experience with Tri-City audiology was excellent. Kimberly Gates, Au.D, FAAA, was very helpful and patient with me. She explained everything to me from my hearing test, to the selection and fitting of my first set of hearing aids. Thank you. ”

“Pleasant personnel, very thorough with examinations. ”

“In Monica Morgan, they have a quality employee, she knows her business! Receptionist was excellent as well. This is my second aid purchase and I plan to continue using that facility. Thank you!!”

“I have been wearing hearing aids for 25 plus years. I recently went to Tri-City for a hearing exam and to purchase new hearing devices. I found Kim Gates to be very helpful. She assisted me in selecting the hearing aids that best meet my needs. She also offered suggestions and was very thorough in the hearing exam. I had had a bad experience at another Valley audiology clinic where the exam was cursory and lasted for only 5 to 10 minutes. ”

“Monica and Kim are the best! I could not have had a better experience. ”

“I liked the professional manner that I was treated from my very first visit until I received my hearing aids. I am very impressed with my audiologist, Dr. David McBride. His attention to detail is outstanding. ”

“I liked all staff employees. Very good customer service, pleasant environment and very helpful. Thank you Stacy, Ashley, David and all staff. I will voice my experience. Dr. shares her concerns about my hearing and ears. ”

“The staff was very informative and explained things thoroughly and repeated explanations it I didn't understand them. Plus I like the hearing aids, and wear them. ”

“I liked the thoroughness of the audiologist, they strive to find the best aid for the hearing loss. The follow-up was very good. ”

“I feel like I have my life back! I am thrilled! My family is excited that I can join them in discussions and I am able to do my volunteer work without problems now! Thank you!”

“My audiologist, Kay, takes time to very carefully go thru my hearing devices. She's very easy to talk with and, I feel she cares alot. I've been long time client and I feel she's always looking after my hearing health and challenges. She's "on top" of all new advanced forms of treatment(s)!! She's really great :-)”

“They were a great help and recommended I see ENT. ”

“The exam is very thorough. They make sure you understand every step they put you through. ”

“I have been very satisfied with the service I have received by David McBride at Tri City Audiology. I have been going there since 2001 and am on my second set of hearing aids. Good people, good service. ”

“I like their nice service.”

“Friendly. Easy access to office. Genuine concern for problem. Efficient care of hearing aids. ”

“Never felt hurried — very professional. ”

“Kimberly is intelligent, caring and patient. She takes the time to ask questions and make adjustments as often as necessary. She is a beautiful combination of brains, experience and caring to make sure each patient has the best possible results. ”

“The staff at Tri-City Mesa are always helpful and the audiologists are first rate. ”

“I like the professional and friendly service. ”

“Mr. McBride is very professional, explains very well the features of the hearing aid and knows how to use them. Highly recommend. ”

“Professional service. ”

“I like that they do 2 hearing tests, 1 before & 1 after, and the new aids, the quality and service and the quick turnaround for repairs. Professional treatment. ”

“David McBride, my audiologist at Tri-City Audiology, is very thorough during ear examinations and inspires confidence in patients that they will receive meticulous care. ”

“I like their attention to detail. Caring personality. Goes above and beyond in everyway. ”

“They spoke to me and worked with me until I understood everything throughout the process. ”

“Willing to give their time and talk with you.”

“I view the total experience as excellent. The staff was very courtious and helpful. Dr. Gates is very caring and knows her practice to help ones hearing problems, I am hearing things I haven't heard in years. 5 stars. ”

“I like how they took the time to explain everything and how polite they were & their knowlege of their products. ”

“Friendly — know what they are talking about. My best needs were what she talked about.”

“He was very detailed. ”

“She was very professional, very good at what she did. ”

“Dr. Morgan is very thorough with her explanation of testing, results, hearing aids, care of aids, wearing and volume adjustment of aids. She is extremely patient with elderly.”

“Monica Morgan helped me understand wearing my hearing aid is better than anyone at other hearing facilities in the past 10 years. She demonstrates and explains things so it is easily understood. She is very nice to patients and extremely knowledgeable. An excellent rating of 5 does not do her justice. She deserves something above excellent. I also appreciate the friendly & helpful from staff people. Scheduling was very easy. One last compliment, I really appreciate the annual hearing aid check-up special -- what a value. When I need to upgrade my hearing aid, Tri City is the only place I trust to do that.”

“They were courteous and knowledgeable. ”

“She was very clear about everything. ”

“I like the personnel and the consideration shown. Attention given to patient satisfaction is outstanding. No pressure whatsoever. Product is outstanding as well as the caregiver. Thank you.”

“They seemed like very professional people - they knew what they were doing.”

“I liked the way I was treated and they explained how to use my hearing aid. I also like the time the Dr. took to explain it without being in a hurry. ”

“They were very professional and the test was very thorough and the audiologist took the time to answer my questions. ”

“The entire experience from the testing to the presentation of the features of the hearing aid was 5 star. The staff checked and found out that I had insurance coverage that I was unaware of. Kim Gates was very helpful. Thank you all for your services.”

“Monica Morgan is a very professional & caring individual. It felt like she was helping me, rather than "selling" me.”

“Dr. Monica Morgan and all of the staff were very friendly and welcoming. Getting a hearing aid is a big deal. I had a lot of questions and concerns. Dr. Monica was very kind, patient and accomadating!! :-)”

“I really enjoyed the appointments with Kimberly and Monica. They were proffessional and explained the entire process. I love my new hearing aids and wear them all the time. They are very comfortable and much better than my old ones.”

“My hearing aids are easy to control. They have patience and great service. They do not force a sale. I've been a customer for 25 years. ”

“While all the staff is super, Mr. David McBride (audiologist) is outstanding. His knowledge and professionalism in fixing my hearing problem made my "year". ”

“For at least 10 years I resisted getting needed aides since everyone I knew had very little good to say about their experience with their aides. Finally one friend told me about their very positive experience with Tri-City Audiology. The staff were excellent - patient, caring and very professional. I'm so sorry I waited 10 years. I love my new aides.”

“They worked with me and my father for best possible product. They didn't sell us something we didn't need. ”

“I like the overall relaxed atmosphere. Technical work is done in a timely manner but the personal touch is never omitted.”

“They're always willing to take time to explain everything. Very considerate of cost issues. Everyone is most pleasant.”

“What do I like best about Tri-City? Kim Gates! I'm only 30 & I was scared, embarrassed,nervous, etc about getting hearing aids. Kim was so understanding & reassuring. She made me realize that there was help & I am SO happy I got my hearing aids! :-)”

“I have never been to a doctor's office that showed more concern and treated me more special and worked so hard to get me the best care for the least amount of cost as they do here.”

“I've been a loyal customer for over 7 years. My audiologist (David McBride) is very thorough and provides superb service. I have recommended them to others. High marks all around!!!”

“Dr. McBride was on schedule and very patient, answered all of my questions very thoroughly and explained each step with "down to earth" examples. Thank you!”

“Monica was always friendly and concerned with the way the hearing aids felt and fit. She always made me feel comfortable and like she was really interested in helping me.”

“I was appreciative of the professional service displayed by the Tri-City Audiology staff. Monica was very patient with all of us and took the time to answer all of our questions. Care was taken to ensure we were pleased with the hearing aids we selected. Thanks so much.”

“I like this doctor.”

“They were friendly and professional.”

“The most outstanding thing was the caring and expert help from Dr. Kim Gates. I've been her patient since 2004 and even though I now have to drive 45 miles for an office visit, I believe I have no choice - I feel she is the best audiologist in Phoenix.”

“Always takes as much time as needed! Great "bedside" manner!”

“The staff! I have been their patient for 30 years, Dr. Bartell, Monica and Stacy have helped with my hearing problems (both ears) and I am very grateful. I have recommended Tri-City to several people. They are all knowledgeable, pleasant, caring and have made my life much better.”

“Dr. David McBride and his staff are great!”

“Time spent waiting for my appointment in the office was non-existent! Everyone is very helpful and very knowledgeable. What I liked best is how very friendly everyone is. ”

“The key to the effectiveness of a hearing aid is the programming and Monica Morgan with Tri-City is a true professional. I had been struggling with my hearing aids for years with other audiologists until Tri-City.”

“Follow-up programming my hearing aid to fit my loss was great service!”

“True professionalism. Dr. Kim Gates from the onset, worked patiently with me! I experienced a very relaxed atmosphere and highly competent audiologist. ”

“They are audiology first! They truly care! They go out of their way to find the best solution for you! All services are affordable and reasonable. I am with them to stay! ”

“Prompt service, information about my hearing loss. I also appreciate the information about hearing aid choices and other devices to assist me.”

“I'm always able to work with David. Consistency. He understands my problems and needs.”

“I liked the hearing test it was efficient.”