A message from Biltmore Ear Nose & Throat - Downtown Phoenix about COVID-19:
Jacquelynn Long is a licensed hearing care practitioner with knowledge and experience in the diagnostic processes used to assess and treat hearing problems with the latest technology in hearing aids and devices.
Jill Juvan-Smith is a licensed Doctor of Audiology with experience helping people achieve healthy hearing. She specializes in the evaluation and treatment of hearing loss with experience in hearing evaluation and hearing aid technology.
Sara Morrison is a licensed audiologist providing audiology services to clients in our Phoenix office location. She is a professional in her field and can help identify and treat your hearing needs with the latest technology in hearing aids and devices.
Read 8 verified patient reviews for Biltmore Ear Nose & Throat - Downtown Phoenix! Their average review score is 2.63 () from 8 reviews.
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“Got lost try to call for over 20 mins. For them to guide me to the office no one answered. Finally made it but 15mins late. So now they can't see me, I told them I been calling for over 20 mins and you don't answer. She said nothing, I left was able to switch my other appt so I can come back in 45 min but guess what I call from downstairs and they don't answer, went up called from inside the office and the phone doesn't even ring. I tell her I been calling to reschedule but you don't answer. She didn't even look at me and only said your good for the appt. Not only rude but so disrespectful. The Dr. is nice but with a staff like this ,this place is awful. I don't recommend this place to no one. Rather drive an hr to another location.”
“I made an appointment and was told by Esme it would be no charge at all. Next thing I know they are sending me bills. Told them over and over again I was told no charge. They chose not to believe me. The girl that made the appointment for me listened when I said I could and would not pay for another ENT appointment and she assured me there was no charge. Biltmore ENT chose to believe their girl Esme over a customer. Poor choice.”
“I've had 3 appointments, and each time waited for 45 minutes to an hour. After I got there early like their numerous calls, emails, and texts asked me to. Front desk was awful - no information on wait time. Will be switching doctors. ”
“I waited for a hour. The doctor wasn't apologetic.”
“She got the wax out of my ear. ”
About this hearing center
Founded in 1972, our practice philosophy defines our dedication to provide each patient with "The Biltmore Ear, Nose and Throat Advantage". Through our commitment, experience, and expertise, Biltmore ENT has established caring relationships with our patients which will last a lifetime! We understand how vitally important your ears, nose and throat are to your quality of life. We all tend to take these for granted…until we experience a hearing loss and cannot hear the sound of a loved one’s voice…or we get a stuffy nose and can’t smell the cool crisp desert air…or a nagging sore throat just won’t go away, and makes it hard to eat or talk.
Hearing care services
Our services include the following:
- comprehensive hearing evaluations and testing
- hearing aid sales – latest technology
- hearing aid dispensing and fittings
- hearing aid accessories
- hearing aid service including cleaning, checks, maintenance and repairs
- custom earmolds and hearing protection
- hearing aid batteries
|Monday||8:00 am - 5:00 pm |
|Tuesday||8:00 am - 5:00 pm |
|Wednesday||8:00 am - 5:00 pm |
|Thursday||8:00 am - 5:00 pm |
|Friday||8:00 am - 5:00 pm |
Accepted forms of payment
- American Express
- Insurance accepted, please call for details