Staff
Cigna Medical Group
Candice Grotsky,
AuD, CCC-A, FAAA
Audiologist
Dr. Grotsky graduated from Salus University with her Doctorate in Audiology in 2006; her Master of Science in Audiology from Minot State University in 1998 and her Bachelor of Science in Communication Disorders from Minot State University in 1996. She also holds a bachelor of Arts Advanced degree in English from the University of Regina, Canada, from 1995. She moved from Toronto, Canada to Arizona in 1999 and doesn’t miss shoveling snow at all!
Dr. Grotsky has been with Cigna Medical Group since 2001 and shares their passion and commitment to customer service and helping people.
Dr. Grotsky holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association and is a Fellow with the American Academy of Audiology. She is a Licensed Dispensing Audiologist in the state of Arizona.
Through her memberships and continuing education, she maintains the highest level of knowledge and familiarization with hearing loss, emerging hearing aid technologies, and the changing needs of hearing-impaired individuals.
She enjoys working out 6 days a week and spending time with her family and bunnies. She truly loves ears of all shapes and sizes which can be seen by a photo or two of her pet bunnies on the office walls!
Diana Warncke,
AuD, CCC-A
Audiologist
Dr. Warncke is a licensed Dispensing Audiologist in the state of Arizona. She graduated from Salus University with her Doctorate in Audiology in 2016. She earned a Bachelor of Science in Speech, Language, and Hearing Sciences from the University of Arizona in 2011. She holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association. She completed a year long externship at the Phoenix VA Hospital. She is from Peekskill, New York and moved to Arizona in 2015. She is very passionate about Audiology and helping people with their hearing healthcare needs. She takes the time to listen to her patients so she can provide them with solutions to improve their hearing. After all, the ability to relate to people and the world around us is essential to a happy and healthy life.
Michael Twigg,
MAA (Medical Administrative Assistant)
Mike is one of our MAAs and helps as a Medical Audiology Assistant at the Stapley Hearing Center. He has been with Cigna Medical Group for over 10 years now. In his current role he must wear many hats. His previous 5 ½ years with Cigna were in customer service as a subject matter expert with a limited benefit plan called Starbride. He joined the Stapley Hearing Center in February, 2014 and is excited to help our patients hear. In addition, Mike served in the United States Navy for 15 years, holds his Bachelor Degree in Business Management and was also awarded his Masters in Business Administration in Healthcare Management through the University of Phoenix. He is currently working on a Doctoral degree in HealthCare management through GCU (Grand Canyon University). He is proud to be the first in his family to obtain a Masters degree.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 22 verified patient reviews for EverNorth - Stapley Multi-Specialty Center! Their average review score is 5 () from 22 reviews.
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“I have just finished a complete evaluation of my hearing problem and being fitted for a single hearing aid with Dr. Warncke. Everything was patiently explained to me and I had complete confidence in the process and recommendations. The final adjustment put me in control of my hearing and participation with everyone I need to hear. Also, she appears to be a very nice person. ”
“Candice Grotsky is an excellent doctor and very knowledgeable. She was extremely patient while fitting my hearing aids and answered all my questions, thoroughly explaining the care and use of the hearing aids. Also, I would like to add that Mike at the front desk was pleasant and very efficient.”
“I've never had a greater experience with a hearing appointment! Dr. Warncke was thorough and explained everything with me. I even emailed her a question and she got right back with me with a great answer and explanation. ”
“My goodness! Dr. Grotsky put me into the Oticon's with the rechargeable batteries and suggested the TV box. I am wearing the aid every day. I have become aware of how much I missed without the aids. The TV box allows me to enjoy shows like I have not in many years. Thank you Dr. Grotsky for your help! ”
“Dr. Grotsky is great!! Millie and Mike are a very good team in the front office!”
Clinic details
At the Cigna Medical Group Hearing Centers, the audiology specialists are trained to evaluate hearing loss and related disorders, including balance (vestibular) disorders and tinnitus, and to rehabilitate individuals with hearing loss and related disorders. All Cigna Medical Group Audiologists are highly educated and experienced in helping people hear better - they all hold a Doctorate degree and have experience and diagnostic skills to look beyond the obvious to find the real causes of your hearing loss.
Cigna Medical Group has three Hearing Center locations in the area to conveniently meet all your hearing needs:
Stapley Hearing Center 1840 S. Stapley Dr. #101 Mesa, AZ 85204 M-F 8:00 - 4:30, closed 12:00-1:00
Paradise Valley Hearing Center 3805 E. Bell Road, Ste 2100 Phoenix, AZ 85032 M-F 7:30 - 4:30, closed 12:00 - 1:00
Sun City Hearing Center 13041 N. Del Webb Blvd. Sun City, AZ 85351 M-F 7:30 - 4:00, closed 12:00 - 1:00
Hearing care services
- Complete adult and pediatric audiological evaluations (hearing testing)
- Immittance testing
- Otoacoustic emissions
- Hearing aid evaluation, fitting and dispensing
- Thorough instructions for all products from qualified staff
- Hearing aid trial period
- Hearing aid maintenance and repair services
- A wide selection of quality hearing instruments for all types of hearing loss
- Hearing aid batteries and accessories
- Complete earmold and custom earplug services
- Musician's earplugs
- Custom ear plugs for swimming
- Epley maneuver
Hours of operation
| Sunday | Closed |
| Monday | 8 am - 4:30 pm by appointment |
| Tuesday | 8 am - 4:30 pm by appointment |
| Wednesday | 8 am - 4:30 pm by appointment |
| Thursday | 8 am - 4:30 pm by appointment |
| Friday | 8 am - 4:30 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Insurance accepted, please call for details
