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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 51 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Scottsdale! Their average review score is 4.96 () from 51 reviews.
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“Happy as ever with the expert care I receive at Sound Relief. Such a great team of professional, caring people. The best!”
Received 03/06/2026Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for your kind words and for continuing to trust Sound Relief with your care. We are glad to hear you’ve consistently experienced the professional and compassionate support our team strives to provide. It truly means a lot to us.”
“Sound Relief came to my rescue clear back in 2019 after I completely lost the hearing in my left ear due to a tumor in my ear canal. Each visit and team member has worked with us in meaningful and helpful ways every visit. We live over 200 miles away, but we have liked their service and the people connections every single time we've made the drive. It's so worth it. We thoroughly enjoy the assistance we get from Dr. Madison, and enjoy our time in the office getting things done and adjusted. Thank You Sound Relief for being such an encouraging part of moving forward while I deal with being partially deaf. ”
Received 03/03/2026Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for sharing such a meaningful part of your journey with us. Losing hearing due to a tumor is life changing, and we’re honored that you trusted Sound Relief back in 2019 and continue to make the long drive to see us. That kind of commitment means more than we can say. We are especially glad to hear how supported you’ve felt by Dr. Brown and the entire team. Helping you move forward with confidence, adjustments, and ongoing care is exactly why we do what we do. It’s a privilege to walk alongside you as you navigate partial hearing loss, and we are grateful to be part of your story.”
“Dr. Brown is superb! On time, friendly, efficient, knowledgeable and thorough. I highly recommend her and the Sound Relief model. ”
Received 01/29/2026Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you so much for your kind words! We love to hear that Dr. Brown made such a strong impression; her combination of professionalism, warmth, and expertise truly reflects the heart of Sound Relief. We appreciate your recommendation and the opportunity to be part of your care!”
“Dr. Brown was exceptional. She performed a complete evaluation and my hearing is restored. Would highly recommend her. ”
Received 01/09/2026Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for your kind words and recommendation. We’re glad to hear Dr. Brown’s thorough evaluation made such a meaningful difference for you. Providing careful, complete care that leads to real improvement is always our goal, and we appreciate the trust you placed in her and our team.”
“Everyone at Sound Relief is courteous and friendly. Have been a patient for several years and in today for a hearing test and check. Dr. Madison also showed me the latest Phonak hearing aid. Trying for a couple of weeks. She and Dr. Kelly are knowledgeable and professional as are tech staff of Francesca and Andrea. Highly recommend Sound Relief.”
Received 12/23/2025Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you so much for your kind words and continued trust over the years. We're so glad you've consistently felt welcomed and supported by our team. Dr. Brown and Dr. Hanscom, along with Francesca and Andrea, are all deeply committed to delivering knowledgeable, personalized care; and we're excited you are giving the latest Phonak technology a try. We truly appreciate your recommendation and are honored to be part of your hearing journey!”
Clinic details
Sound Relief Tinnitus & Hearing Center in Scottsdale provides specialized evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. Dr. Madison Brown, Au.D., CH-TM, and Dr. Kelly Hanscom, Au.D., CH-TM, lead the location and have extensive experience in tinnitus and decreased-sound-tolerance care. Both are mentored by founder Dr. Julie Prutsman, Au.D., CH-TM, a nationally recognized tinnitus specialist. Scottsdale uses The Sound Relief Method, an evidence-supported protocol integrating personalized sound therapy, Tinnitus Retraining Therapy (TRT) principles, and counseling strategies informed by cognitive-behavioral research.
Hearing care services
Sound Relief Scottsdale provides evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. Tinnitus care follows The Sound Relief Method, which combines individualized sound therapy, TRT principles, and structured counseling strategies. Care for sound hypersensitivity focuses on reducing the emotional and physiological response to everyday sounds through evidence-based techniques. Comprehensive diagnostic hearing evaluations are also available, along with individualized hearing-technology recommendations based on communication needs, listening environments, and patient preferences. Our independent practice bases all recommendations on clinical findings and best-practice guidelines.
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | 8:30 am - 1 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
