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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 46 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Scottsdale! Their average review score is 4.96 () from 46 reviews.
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“Dr. Kelly is a very knowledgeable, experienced and helpful professional. She is able to explain any problem that comes up and offers excellent alternatives. She has patience and understanding. She has an excellent empathetic quality, which makes it easy to relate to her during our discussions. ”
Received 12/04/2025Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for your thoughtful words about your experience with Dr. Kelly. Her knowledge, experience, and ability to explain things clearly are a big part of what makes her such an effective provider, and it’s wonderful to hear that her patience and empathy made your conversations comfortable and productive. We truly appreciate your trust and are grateful you shared this feedback. We look forward to being a part of your hearing journey!”
“Madison is the best! Professional, knowledgeable, thorough and very engaging! Her hearing solutions have been awesome. ”
Received 12/02/2025Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for sharing this! We’re so glad to hear your experience with Br. Brown has been such a positive one. Her professionalism, knowledge, and attention to detail are a big part of what makes her care so effective, and it’s wonderful to know her solutions have been working well for you. We appreciate your trust and are grateful to be part of your hearing journey!”
“Dr Brown was fantastic. Very informative and did not rush me with my questions. She gave me very good ideas for future care. I highly recommend her services. The office was very welcoming and attractive. The front office staff was very helpful and pleasant. To add, she was able to see me at the last minute the day before Thanksgiving when everyone else seemed to be closed.”
Received 12/02/2025Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for sharing your experience. We’re so glad you felt the thoughtful, unhurried care Dr. Brown is known for. Taking the time to answer questions and offer clear ideas for future care is a big part of how we support every patient, and it’s wonderful to hear that came through in your visit. We’ll also be sure to pass your kind words along to our whole team, creating a welcoming environment is something they take to heart. And we’re happy we could get you in at the last minute, especially right before the holiday when so many places were closed. We truly appreciate your recommendation and your trust.”
“Dr Brown and her staff are caring, professional, and skilled. I received excellent care and attention. ”
Received 10/23/2025Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for your kind words. We’re so glad you felt the care, professionalism, and skill that Dr. Brown and the entire team bring to every appointment. Providing excellent, attentive service is always our goal, and we truly appreciate your trust.”
“I had an extremely positive experience at Sound Relief, Scottsdale AZ. The entire procedure was professionally conducted and a pleasant experience.”
Received 10/21/2025Official Response from Sound Relief Tinnitus & Hearing Center - Scottsdale:“Thank you for sharing your experience at our Scottsdale office! We’re so glad to hear that your audiology visit was both professional and positive. Our team is committed to providing thoughtful, personalized care every step of the way. We appreciate your trust in us and we are honored to be a part of your hearing journey.”
Clinic details
Sound Relief Tinnitus & Hearing Center in Scottsdale provides specialized evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. Dr. Madison Brown, Au.D., CH-TM, and Dr. Kelly Hanscom, Au.D., CH-TM, lead the location and have extensive experience in tinnitus and decreased-sound-tolerance care. Both are mentored by founder Dr. Julie Prutsman, Au.D., CH-TM, a nationally recognized tinnitus specialist. Scottsdale uses The Sound Relief Method, an evidence-supported protocol integrating personalized sound therapy, Tinnitus Retraining Therapy (TRT) principles, and counseling strategies informed by cognitive-behavioral research.
Hearing care services
Sound Relief Scottsdale provides evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. Tinnitus care follows The Sound Relief Method, which combines individualized sound therapy, TRT principles, and structured counseling strategies. Care for sound hypersensitivity focuses on reducing the emotional and physiological response to everyday sounds through evidence-based techniques. Comprehensive diagnostic hearing evaluations are also available, along with individualized hearing-technology recommendations based on communication needs, listening environments, and patient preferences. Our independent practice bases all recommendations on clinical findings and best-practice guidelines.
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | 8:30 am - 1 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
