Arizona Balance & Hearing Aids

“My Scottsdale primary care doctor originally sent me to AZ Balance and Hearing Aids (ABHA) for severe balance issues one year ago because the office has a fantastic reputation. He was right on. I took the hearing tests only because I had never had my hearing tested. I knew I had tinnitus, and they detected some hearing deficits, but I focused on having their physical therapist correct my balance. The balance therapy helped so much that I decided to follow their recommendation to have annual hearing checks. My hearing worsened over the year since, and I am now the absolutely delighted owner of hearing aids that I never wanted, nor even had a clue I needed. The improvement in my hearing is so wonderful that I feel like one of those astonished kids who has received eyesight for the first time in their life! I had no idea how much my hearing had deteriorated. I have had my first two follow ups to fine tune them and to get my questions answered about using my iPhone to constantly change their settings for the environment I am in. JUST TODAY I got home from the grocery store 6 miles away and realized my right hearing aid was missing. I used "Find my hearing aid" on the manufacturer’s iPhone app and it showed me that it’s location was last detected in the market parking lot. I remember trying to carefully take my facemask straps off my ears in the parking lot at my car. My iPhone led me right to the parking spot I had been in 20 minutes earlier, and there on the pavement was my right-side hearing aid. GREAT system! Most important is that the ABHA staff are top notch, from handling the balance and hearing technical skills, the device options and instruction, as well as the financing options. I enjoyed every step of the process of dealing with each of the staff over these past 13 months. They are a very competent and professional team!”

“I had been here at ABHA a few years ago with vertigo issues. Everyone was wonderful and helped me get rid of it. Now I am returning because I am having dizzy and balancing issues. I recommend ABHA to everyone, they are very professional and caring. As soon as I started feeling these symptoms I new I could go back to ABHA for these issues.”

“Very pleased with my first time experience seeing a specialist for my hearing. I will definitely recommend (I already have to three friends) ABHA. I was fitted with my hearing devices the same day. Any little tweaking that needs to be done, is responded to immediately. The personnel go above and beyond the call of duty! Special "Thanks" to you Clemente and Miller! See you again in two weeks. ”

“I was fortunate to be chosen for a hearing aid study for tinnitus. Who would had known that a slight hearing adjustment could provide long needed relief. The staff at ABHA very professional and kind. I would definitely recommend them.”

“Being treated for tinnitus. Get to use hearing aids for the study I'm in. The staff has gone well beyond my expectations. Didn't realize how much I was missing without the hearing aids. I would highly recommend them. They take their job very seriously. Very professional. ”

“Everyone was super friendly from the point of scheduling the appointment for my two year old to the very end. They were able to do the pediatric hearing test quickly and made it fun for my toddler. Definitely recommend for anyone, especially for children! ”

“I hesitated to write a review because I was having issues with my new hearing aids. Most issues were resolved with the tweaking of the computer programs and helpful hints from Sonia on how to deal with hearing aids under glasses and masks. I'm still in testing mode but think I will love my hearing results. Everyone at ABHA is totally friendly and professional.”

“Had a neurology visit for being off balance, and referred here for more testing. Had phone consult before seeing Dr Day. She answered questions better than neurologist did and took me through the logic of my symptoms and next steps. Felt a lot more at ease about the testing plan after talking to her. She has a great reputation and now I see why. Looking forward now to getting my issue resolved. ”

“I’ve always had a very good experience at ABHA. The staff is polite and organized. My only problem, in the past I’ve had no issue getting through to someone- This time I had to make several attempts, got an answering service even though it was during normal office hours...one operator i really couldn’t understand her, ended up getting cut off, called back a couple of times more, never got a response from the office. I called back the next day and somehow got through to the actual front desk (after going through the answering service). The person was very kind and efficient BUT when we picked up the device we were told to call the direct number and once again got an answering service. Frustrating. I have to think it’s probably due to reduced staff....?”

“Everyone has been trying to help me out with my tinnitus. They take the time to fine tune the equipment and are very knowledgeable. I really hope this works. It would be nice to get rid of the ringing. ”

“Dr. Dana Day and her assistant were kind and caring during my evaluation tests. They are very understanding and were patient with me; I felt secure and safe within their care. Dr. Day was very thorough when explaining the results of my tests. She provided complete and clear information on how to address further treatment and therapy. I am very pleased with my experience with ABHA and their entire staff. Great medical professionals. ”

“They were great at getting me back and seeing me on time. They also took the timeout to explain every test as well as the results. I love the fact I got options on what I what route I can take with my hearing.”

“I told my mom about you guys, so she didn't know the battery of tests that was to be done. Doc, you and your staff are great. When we were walking out the door, mom says I like them I had a lot done. Very pleased.”

“The staff at ABHA is caring, friendly, attentive and easy going. They treat clients and one another with respect and a little humor. I always feel welcome and appreciated inside their facility. I have worked specifically with Miller, Britney, Sonia and Dr. Schmidt. They all ask questions clearly and listen to replies with interest. They take a moment to process information and respond thoughtfully. At ABHA I am given the feeling that the staff truly does care about my condition and comfort.”

“I have had tinnitus for over 10 years and when I first got it could not sleep for several weeks. I went to see my general practitioner and he told me there was nothing anyone could do and would have to live with it. Since I got seen at Arizona Balance and Hearing I have felt an improvement and I believe that this will eventually help me in getting the tinnitus better and hopefully close to 100%. The staff and doctors are excellent, very professional, and courteous. Thank you ABHA. ”

“Excellent service and very professional staff. Had a “HINT” process done and it was a very good experience. Thank you.”

“Having tinnitus and hearing loss, ABHA has always been a source of new information whenever it becomes available. Latest office visit today was for complete evaluation, hearing test/fitting for new hearing aid (Neuro Technology) to help. Once programmed and fitted a huge positive difference was instantly heard. A heartfelt thank you to all. See you in 2 weeks for my first followup appointment. ”

“I have been dealing with balance issues for the last 9 months, and am delighted that I finally found a team of doctors who understand my issues and are focused on really complex problems. From the very first appointment, I was very satisfied with the doctors and staff. I would recommend to anyone!”

“From the time you walk in the door until the time you leave, you will always be treated well by a very knowledgeable and well trained staff. Hearing it from a long time patient, Arizona Balance & Hearing Aids is highly recommended!”

“Exelente work! Very careful with my baby girl. I love how they do the hearing test on her. Thank you so much, God bless.”

“Had a most interesting introduction into what makes a Hearing Aid work properly for very individual. Two great guys doing it the right way, was impressed!!”

“Responsive staff. The asked the questions needed to give the best solutions to my hearing issues. You don’t know what you have until you lost it and got it back. ”

“I’ve never been to a hearing clinic before, but as far as medical professionalism I can’t say enough about these folks. They listen and they make every effort to understand when I describe my hearing issues. I hope that my involvement with this clinical study helps with their Tinnitus research. It’s good to know people like this care about people’s hearing welfare.”

“Very friendly, professional people to work with! Very happy with the results of my hearing aids”

“I was apprehensive to get hearing aids but Arizona Balance & Hearing Aids made me very comfortable with the decision. The staff is very professional and comforting to me. They programed a sample pair of hearing aids so I could hear for myself how my hearing could be improved by wearing aids. They schedule appointment times in a timely manner, too! I highly recommend Arizona Balance & Hearing! ”

“I was thoroughly tested for hearing loss and my current hearing aids were accordingly adjusted. It was a very professional visit and a comprehensive explanation of my clinical findings. ”

“Nice staff, good visit.”

“Great and knowledgeable staff. They invested the time needed to find my issues and offer a solution. I got the impression they care...”

“I am very pleased with my experience at ABHA. Dr. Day and staff were very thorough beginning with the screening all the way to explaining the results and treatment plan. I would definitely recommend them to anyone having inner ear/balance problems to help them on their journey. ”

“I was very impressed with this practice. I was greeted warmly when I checked in. The staff was very professional. The workup was thorough and a lot of time was spent with me reviewing the results and explaining the treatment plan in great detail. I highly recommend this practice for your hearing and balance needs.”

“Staff there are wonderful very compassionate and patient to my needs. ”

“I appreciated ABHA. It was a pleasant visit and I appreciated their honesty and transparency. They review your results immediately and make sure you understand and are comfortable with any decisions without the pressure. They make you WANT to come back. The doctor(s) is an author of a thorough informative book they provide for free to help you through your journey. Really cool.”

“The whole experience was professional. Thank you for explaining what you were doing.”

“Excellent appointment and what a relief of my tinnitus issues. Really appreciate the professionalism and sensitivity. Had lots of time to get my questions answered and so far the results are remarkable.”

“Dr. Day diagnosed my daughter with CAPD and has been overwhelmingly attentive, informative and supportive with our understanding of her condition and how to move forward. The staff, specifically Miller and Sonia, have also gone beyond my expectations. Everyone in that office has been proactive and patient with our process and so helpful with explaining our options and educating about CAPD. I am thankful for finding Dr Day and AHAB and feel confident with them by my side as I navigate this confusing and long road to give my daughter the help she needs. ”

“Clemente has been taking care of all my needs with the utmost outstanding quality care since 2015 now. I’m very fortunate to have been placed in his care for my hearing disability by my neurologist after my severe traumatic brain injury. Since day 1 I feel I cannot have or find anyone more caring, precise or knowledgeable in this field. Top notch 100% satisfied & thankful!!! Also, I just had the pleasure of meeting & working with the front desk manager & financial advisor, Miller. He was very gracious and connected with me as a friend. He went out of his way without me knowing to save me a lot of $ from an old device that was garbage to me. Service like this cannot be ignored & must be positively acknowledged. EVERYONE here is 100% dedicated!!!! I hope this helps someone make a good decision!!!!”

“Dr. Day and Dr. Smith were both very good today. They told me everything they were going to do, very gentle and explained as the procedure went on. They care very much about people they are caring for. I had a very good experience with them. I'm feeling much much better. I suggest if you have any kind of vertigo hearing problems they are the people to see. Very very impressed and thankful.”

“Dr. Day worked good with our son and thoroughly explained the testing methods and findings with myself and husband. Dr. Day and staff are professional and provided excellent service. My husband I truly felt Dr. Day cared about our son and making sure he gets the help he needs. Thank you Dr. Day!”

“My very first pair of hearing aids!! Everyone has been wonderful. Now for the hard part!! Getting used to them!! My mother recently died of Alzheimers, after a 5+ year decline. Much of that due to the fact that she always refused to get hearing aids. When my hearing started to decline, I carefully chose ABHA. They have been great from Dr. Dana to Clemente to Miller. I'm a little more than a month in. My tinnitus is starting to lessen, I am becoming more understanding of others speaking through pandemic masks and hope to age without the affliction of senile dementia. ABHA is the best!!”

“Dr Day and Clemente were able to clean adjust my hearing aids. Very happy. Wonderful to have them available.”

“I met with Clemente yesterday to have the custom made earpieces placed on my Widex Hearing Aids. They fit perfectly and are very comfortable. He also adjusted the settings and now that they fit my ears so well the aids are really doing their job. Thanks to all the staff at ABHA -- stay safe.”

“I was involved in an incident which caused multiple hearing issues. The Doctors and staff have provided me with excellent care and have been a tremendous help everytime I have an appointment.”

“The staff here is excellent. Professional, thorough, and most accommodating. My experience here was fantastic; I look forward to a longstanding relationship with ABHA. ”

“I was nervous about going to a new audiologist, transfering from Florida but my experience today was outstanding. Professional, with great customer service which made me feel relaxed and welcomed. Thank you”

“My Dad is 93 and on Home Hospice. Thanks to the young man you sent and his persistence, my Dad can now hear better than the last 25 years. Thanks very much for participating in the Hospice Program.”

“Really appreciate the expertise of staff with help obtaining hearing protection. Was helped with custom molded ear plugs that have made a tremendous difference in pain levels living with strong bass levels from neighbors in apts. The fitting has resulted in an excellent seal and the plugs are very comfortable for sleeping. Can't thank staff and this office enough for offering this service. Would highly recommend as everyone in the office is very proficient at their role and very customer service oriented.”

“Clemente assisted my mother-in-law in a minor adjustment to her hearing sids. He went beyond the call of duty to explain issues. Wonderful service! Highest rating!”

“Dr. Dana Day and Clemente Valenzuela were phenomenal and helped me tremendously in getting the right aids so I can hear the best possible. ”

“I have been going to ABHA forever a year, and, about 4 months ago, I got my hearing aids to help with hearing loss and tinnitus. I went to a seminar by ABHA this morning, delivered by Dr. Susan Schmidt. I had been to one a few months ago, and learned a lot, but I felt I had more to learn, so I went to this seminar, and, BINGO! I was right. . . there was more to learn! I was about to give up on the hearing aids and everything else, but now I will keep them and work with them and, using music, I just might be able to sleep through a whole night! ! ! I think that I was "fighting" the battle and not letting my brain do some of the work. Now I know that I need to change the way I look at my hearing aids, and, let them do the work of training my brain. Thank you, Dr. Schmidt, for doing this seminar and explaining how our brain and hearing work! I felt so much more at ease after hearing your well researched presentation. I will recommend you to all I know who have hearing problems! ”

“This is a friendly, knowledgeable, and professional business.”

“Extremely professional and patient. All questions were thoroughly addressed. A very positive experience with an excellent outcome and I’m enjoying an ability to hear that went without for too long!”

“Great service and assistance. Clemente and Miller did a wonderful job”

“I went to my doctor for a routine annual checkup. She clapped her hands behind my head and asked me if I heard anything. I didn't. That was a wake-up clap. I always thought that nobody can hear anyone on the telephone or in restaurants, and that everyone mumbled. On my doctor's recommendation, I scheduled a hearing test at ABHA, and it was a real eye-opener. The results showed that my hearing was excellent some frequencies, but fell off the chart at others. I never knew that I was missing a huge chunk of the audio spectrum. ABHA was able to immediately fit me with hearing aids, and I could hear sounds I'd never heard before. Cost was a big concern for me, but the staff contacted my insurance carrier, and within the hour I was good-to-go with just the standard 10% co-pay. The difference in my hearing was not dramatic volume-wise -- that wasn't the problem. But it made a huge difference in my ability to hold conversations without straining and eliminated my frustration and anxiety in social situations. Plus, my new hearing aids are compatible with my iPhone and iPad, which for a busy travelling professional makes a big difference. Thank you, ABHA!”

“First off I want to thank the staff for seeing me so quickly. Miller was fantastic to work with and understood the urgency of my situation. I was brought back for evaluation within 10 minutes of my appointment time ( so very rare these days ). Sonja put me through a battery of tests and was very patient and helpful throughout my 3 hours of testing. This was continuous testing and the time went by quickly and I even had fun during the tests. Sonja is very knowledgeable and friendly and made me feel welcomed and important. Dr. Day listened to my issues and allowed me to explain without interruption , then asked pointed questions that were pertinent to my case. I was comfortable in knowing that I was being tested by a quality facility and with people that have experience and are down to earth with a sense of humor. These are my kind of people. ”

“Dr. Dana Day is exceptionally knowledgeable and caring. This is a great place to go for help if you are having issues, because their technology will find out what is going on with you, and set you on the right path to get the help you need.”

“After a brain MRI offered no explanation for my worsening near-constant imbalance and dizziness episodes, I was referred to Arizona Balance and Hearing Aids (ABHA) by my outstanding primary care physician in Scottsdale. My first ABHA appointment entailed thorough testing, after which I was referred to in-house Doctor of Physical Therapy Camille Lambert. Many of my balance and stability issues began to disappear after just two weeks of exercises, and almost all of my issues non-existent within 5 weeks! The simplicity of the exercises surprised me, but also made them easy to perform at home. They were so simple that it is hard to believe that they were so effective. I strongly encourage anyone with stability or balance concerns to get assessed and follow through with Dr. Lambert. No medical treatment has ever been so painless!”

“Excellent experience with all staff members. My husband’s hearing aids are working out so well for him, thanks to the skilled and patient staff at Arizona Balance and Hearing Aids.”

“A couple of people were instrumental in my quest for a top notch audiology business that had the experience I was looking for and I found that with Arizona Balance and Hearing, very professional, polite and understood my situation well. My audiologist Marvin Lewis was very knowledgeable with my Re-Sound hearing aids, started from scratch explaining features of my units, all the way to reprogramming my units. I would recommend AB&HA and Marvin to everyone.”

“Bravo! What an uncommonly friendly and helpful team of experts Dr. Day has gathered! At first, I wondered why my outstanding primary physician referred me to ABHA after an MRI of my brain showed no likely cause of my screwy imbalance episodes. From my first phone contact to my follow up appointments, each encounter has been a joy, and quite educational as well. I underwent 3 hours of hearing and balance tests, the likes of which far surpassed any I had ever had. Even my follow up Physical Therapist treatments and exercises are taught in-house. My feedback to my physician about his referral was that, “I am very, very impressed!” He said, they are tops! ”

“My hearing results from the products and services at ABHA have been excellent. Dr. Lewis is very knowledgable and explains matters carefully and thoroughly. In addition to his professional expertise, I enjoy his relaxed, friendly personality. Both he and Miller make visits to their clinic a pleasant experience.”

“Everything about my experience was great. Speaking with Miller to make my appointment, the online registration, directions to the clinic, covered parking. All awesome. Dr. Day was so thorough and explained everything so well. I can’t say enough good things about this clinic. ”

“I called because the ENT Dr. had cleaned all the wax out of my ears. He said to get a hearing test. I requested an appointment for that. However I was given an appt. to have my hearing aids adjusted. I had to wait until all the hearing test had been made so Dr. Lewis could perform the test. Then adjusted the hearing aids. So the matter was resolved. But there was a wait. Every thing appeared that I had made the mistake, but I know that I had told the receptionist I had been to the ENT and was told to have the hearing test. All is fine, but I will make sure I have an appointment for what I need. Dr Lewis always works to make things right and that is what he did. Thank you. ”

“A thoroughly pleasant experience. I went feeling apprehensive and left very relieved and happy. Everyone was polite and knowledgable.”

“Very helpful, accommodating and knowledgeable. ”

“I cannot say enough about ABHA. I have received excellent service. These people are dedicated to helping people - from being efficient, courteous, caring, cooperating and going the extra mile for a customer. I highly recommend them.”

“I highly recommend Dr. Marvin Lewis for thorough audiology exams as well as his professional advice concerning my hearing loss. The clinic has excellent office staff as well.”

“Dr. Day and her staff are wonderful! I recommend them highly!”

“The staff are very helpful and great!”

“I've been coming to Az Balance and Hearing from Prescott off and on over the last 9 months. They are caring, professional and truly care about their patients well being. Always a 5 star experience. ”

“I cannot believe the great interest in my hearing form another person. Thank you. It was over the top. ”

“The staff is friendly and caring. Today simpossium was perfect. Thank you Dr. Day and Dr. Darrow. ”

“They are great, friendly, and very helpful! Their patience are great!!! I would refer my friends to them. ”

“Really nice professional experience. Time well spent with someone who cares about your hearing health.”

“I drive from New Mexico to Arizona Balance and Hearing. They are extremely helpful and understood tinnitus from TBI (traumatic brain injury).”

“Since being introduced to ABHA via my ent, their approach/methodology for alleviating the degree of my tinnitus has been positive (Levo System). Thank you Dr Susan Schmidt and staff.”

“After extensive hearing and balance testing, my husband has recovered from a TIA he suffered sometime in September. Your staff is experienced, understanding and compassionate and we thank you for your help. We would recommend your excellence to anyone!! Thank you.”

“I was given detailed information on how to wear my hearing aides”

“As much as I hate writing reviews, I am happy to do this for Marvin Lewis. He was careful and thorough, explaining each step. He convinced me to upgrade my hearing aids, and I am glad he did.”

“Dr. Lewis suggested an alternative to a $5000.00 plus Cross Hearing aid system that works absolutely great and I saved over $2000.00. All of my questions have been answered and a repair was done in a timely manner. What can I say GREAT SERVICE, GREAT PEOPLE and TRUE PROFESSIONALS.”

“Marvin explained each step of testing.”

“Marvin Lewis was an excellent audiologist. Very professional yet easy to get along with. The clinic was also fantastic. Definitely on my recommendation list.”

“Great service from start to finish. The doctors treating me with respect and dignity.”

“Very pleased. Marvin Lewis very helpful and attentive to questions.”

“They are so good. Very interested in getting you comfortable with your new aids. They really want you to be happy with your new hearing devise.”

“One of the most pleasing interactions with a medical office. Great office staff. Online registration was the best. No more paper forms to fill out. And finally Dr. Lewis did a very thorough job of evaluating my hearing. I have an interesting but difficult problem and he came up with a wide range of plans and ideas. Thanks for making this whole process wonderful.”

“40 years of progressive severe hearing loss from debilitating Meniere's Disease has been challenging. AZBH has "partnered" with me all along and made my frustrations bearable. I am working now with Dr. Marvin Lewis on pragmatic solutions to optimize my life as a listener and communicator. It's more than the technology advances in Hearing Aids (He's introduced me to an "extender" that has really made a difference in my daily life.) It's also a level of professionalism and caring that I've always appreciated with AZBH. ”

“She was very clear on everything how she explained it, easy to work with.”

“I liked the experience - she was excellent. ”