Arizona Balance & Hearing Aids
Clinic staff

Dana Day
Arizona-licensed Doctor of Audiology, Dana Day, has been helping people hear and feel better for over 25 years. She is the owner and founder of Arizona Balance & Hearing Aids, and has been providing expert audiology services to the people of Phoenix and Maricopa County since 1985. Dana earned her doctorate from A.T. Still University, Arizona School for Health Sciences. Her specialties include working with patients of all ages, while providing state of the art technology to resolve hearing and balance disorders.
Dana has taught audiology students at both Arizona State University and A.T. Still University. She is also a clinical supervisor to 4th year doctoral students.
Dana loves helping people hear and feel better and looks forward to serving you.

Susan Schmidt
Susan Schmidt is a licensed Doctor of Audiology with years of experience helping resolve complex balance issues. Her specialties include tinnitus, diagnostic balance testing and rehabilitation, and patient counseling. Susan entered the field of audiology after originally studying psychology and training as an interpreter for the deaf. She became curious about the causes of hearing loss and found the research so compelling that she changed her educational course and earned her doctorate in audiology instead.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 122 verified patient reviews for Arizona Balance & Hearing Aids! Their average review score is 4.91 () from 122 reviews.
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“I was stuck out of town in Phoenix with a broken hearing aid. I called ABHA and they were most helpful. They sent my hearing aid back to the mfg.and i got it back in no time. The staff was very courteous, helpful and informative. They even lent me a set of hearing aids while mine were in repair.”
01/19/2021 Review submitted online
“All my visits with Clemente have all been positive. He's good at what he does. And Miller is very kind and very helpful. No complaints”
01/14/2021 Review submitted online
“Every one was on time for my arrival and we went to work on my hearing test. Jordan did a good job explaining all the details. She is doing well at her job and future is good. MILLER AS USUAL IS ALWAYS HELPFULL. THANKS TO THE DOCTOR.”
01/14/2021 Review submitted online
“The service here at at ABHA is remarkable. I appreciate the concern and commitment to making my hearing excellent. The entire staff have made my visits worthwhile because of their professional and sincere attitudes toward helping make my life improvements. Thank you for your friendly and committed approach to my renewed hearing loss. ”
01/11/2021 Review submitted online
“Excellent customer service and professionalism in my ear cleaning. Clemente took care of my ears, efficient and friendly and I had no idea how well I’d be able to hear now! Highly recommend! ”
12/30/2020 Review submitted online
“The staff is efficient and has been very helpful. Dr. Day is very knowledgeable and offers a variety of solutions. ”
12/28/2020 Review submitted online
“I always have great visits at Arizona Balance and Hearing Aids and learn something new every time. The staff is friendly and go out of their way to help me with any needs.”
12/25/2020 Review submitted online
“Great service. Took good care of my husband and me. Explained care and upkeep of hearing aids. Good job”
12/23/2020 Review submitted online
“I went in and met with Clemente. He walked me through with my application for my new hearing aids. I have opted to use the Oticon. I highly recommend them. Also, I highly recommend Arizona and Balance & Hearing aids. Just excellent customer service from walking into the door to the finish. ”
12/17/2020 Review submitted online
“Received my 2 pairs of hearing aids. Very detailed in the use and care. All questions answered. ”
12/16/2020 Review submitted online
“I’m very impressed with the friendliness and high level of professionalism of everyone I’ve had an opportunity to meet at ABHA. From making my first appointment, and my experience in subsequent appointments, they have consistently helped me to feel at ease, comfortable and cared for. How ABHA does business is a breath of fresh air. They go above and beyond the norm and I would highly recommend their services. ”
12/10/2020 Review submitted online
“ABHA was highly recommended by our physician. The office was very informative prior to my first appointment. Just completed initial appointment with Dr. Russell and Schmidt. My wife and I felt all questions important to us were answered and did not feel rushed in making any decision. Looking forward to the hearing aid that fits my purpose and lifestyle. ”
12/02/2020 Review submitted online
“Christine has been helping me make the adjustments for my needs. she is friendly,easy to talk to.”
12/01/2020 Review submitted online
“The staff was very professional and knowledgeable and helped me all the way through the process. Whether you need help with tinnitus or hearing loss you have to the right place.”
11/23/2020 Review submitted online
“Excellent service. Not rushed and very thorough”
11/16/2020 Review submitted online
“Jordan was very helpful in syncing my hearing aid and adjusting na improving it's performance. Miller was also very helpful in reviewing the options in replacing my lost hearing aid.”
11/16/2020 Review submitted online
“Absolutely Amazing! I have had hearing aids for 2 years that were managed by another and I had NO idea that the sound was not being maximized. The technology that ABHA used had changed my hearing experience greatly!! Thank you.”
11/06/2020 Review submitted online
“The staff members were very helpful and kind. I do not know the name of the fellow that administered my tests but he was very professional with a good sense of humor and made the whole thing a breeze. Thank you!”
11/05/2020 Review submitted online
“Christine was very helpful and professional. I look forward to my return In January 2021. Thank you! ”
11/04/2020 Review submitted online
“I have never been disappointed with my care at ABHA. Everyone I have interacted with are professional; they care and serve with a goal of excellence, honesty and integrity. Appointments have been easy and are on time which itself is a miracle in health care. I have always been treated with the utmost respect and highly value being a patient in this practice. I highly recommend anyone with hearing issues be seen and evaluated at ABHA. You will not regret your decision to "hear better!"”
11/04/2020 Review submitted online
“The hearing evaluation is comprehensive not just a quick one time test. There are follow up appointments for adjustments to assure you are getting the best results from your hearing aids. Hearing aids are quite expensive but I can actually hear now. ”
11/02/2020 Review submitted online
“Very professional overall and patients wellbeing is first priority ”
11/02/2020 Review submitted online
“I highly suggest getting a professional hearing evaluation at ABHA. Much better (and much more comprehensive) than sitting a box listening to beeps.”
10/20/2020 Review submitted online
“Brandon was great at what he does . He told me about the test in detail. Miller was great too. ”
10/19/2020 Review submitted online
“My dog ate my 3k hearing aid! I felt ashamed and horrified. When I brought it in, I learned it had insurance and for a reasonable fee it could be replaced. ABHA lent me a loaner till the new one comes back and they reprogram it. They are wonderful! ”
10/15/2020 Review submitted online
“They were very kind and they helped us in everything and answered all the questions - thanks”
10/09/2020 Review submitted online
“My hearing issues are profound and complex and Dr. Day has cleared up some early issues and I am quite pleased with my latest follow up visit for adjustments. ”
10/05/2020 Review submitted online
“From the first contact I had with them pre-appointment, every staff member was exceptionally informative and helpful. I appreciated the ability to complete forms online prior to the first appointment, to reduce waiting time in the office. When I arrived at the office, I was quickly put in an exam room, then seen promptly. The evaluation was thorough and they took the time to explain things along the way, with a nice summary and time for me to ask questions at the end. The whole experience was very positive and I look forward to future interactions.”
09/29/2020 Review submitted online
“Great service and they use the latest technology for custom hearing aids!”
09/28/2020 Review submitted online
“It was an amazing experience. So glad I went to to the appointment. The ultimate scientific equipment that measures your balance. Impressive doctors. I recommend it highly .”
09/27/2020 Review submitted online
“Very thorough exam and answered all my questions! I highly recommend them! Staff professional and kind. ”
09/25/2020 Review submitted online
“They are very friendly and thorough and doing things to keep us safe from virus I can’t wait to work along side of them to resolve my problem ”
09/22/2020 Review submitted online
“I knew had a hearing problem when I had to start asking my wife what they said on TV or asking my grandson what he had just said. My wife got me an appointment at ABHA and after a quick evaluation and then a thorough exam I had a set of hearing aids put in front of me. The difference in my hearing brought tears to my eyes. I can now hear so much better even hear my grandsons without asking them to repeat it. The Doctors and staff have been outstanding helping me adjust to my new world. Today 9/16 my appointment with Clemente Valenzuela was outstanding. He made adjustments, showed me how to clean my hearing aids add new domes. The adjustments he made have already made a huge difference to the better. I’ve also seen the therapist there for a balance issue. She worked with me on exercises that I can do at home that will help. She was very attentive to my issues and I’m looking forward to the results. I would highly recommend Arizona Balance and Hearing Aids. ”
09/16/2020 Review submitted online
“All expectations met and or exceeded. This wonderful group goes above and beyond!”
09/14/2020 Review submitted online
“My Scottsdale primary care doctor originally sent me to AZ Balance and Hearing Aids (ABHA) for severe balance issues one year ago because the office has a fantastic reputation. He was right on. I took the hearing tests only because I had never had my hearing tested. I knew I had tinnitus, and they detected some hearing deficits, but I focused on having their physical therapist correct my balance. The balance therapy helped so much that I decided to follow their recommendation to have annual hearing checks. My hearing worsened over the year since, and I am now the absolutely delighted owner of hearing aids that I never wanted, nor even had a clue I needed. The improvement in my hearing is so wonderful that I feel like one of those astonished kids who has received eyesight for the first time in their life! I had no idea how much my hearing had deteriorated. I have had my first two follow ups to fine tune them and to get my questions answered about using my iPhone to constantly change their settings for the environment I am in. JUST TODAY I got home from the grocery store 6 miles away and realized my right hearing aid was missing. I used "Find my hearing aid" on the manufacturer’s iPhone app and it showed me that it’s location was last detected in the market parking lot. I remember trying to carefully take my facemask straps off my ears in the parking lot at my car. My iPhone led me right to the parking spot I had been in 20 minutes earlier, and there on the pavement was my right-side hearing aid. GREAT system! Most important is that the ABHA staff are top notch, from handling the balance and hearing technical skills, the device options and instruction, as well as the financing options. I enjoyed every step of the process of dealing with each of the staff over these past 13 months. They are a very competent and professional team!”
09/04/2020 Review submitted online
“I had been here at ABHA a few years ago with vertigo issues. Everyone was wonderful and helped me get rid of it. Now I am returning because I am having dizzy and balancing issues. I recommend ABHA to everyone, they are very professional and caring. As soon as I started feeling these symptoms I new I could go back to ABHA for these issues.”
08/31/2020 Review submitted online
“Very pleased with my first time experience seeing a specialist for my hearing. I will definitely recommend (I already have to three friends) ABHA. I was fitted with my hearing devices the same day. Any little tweaking that needs to be done, is responded to immediately. The personnel go above and beyond the call of duty! Special "Thanks" to you Clemente and Miller! See you again in two weeks. ”
08/28/2020 Review submitted online
“I was fortunate to be chosen for a hearing aid study for tinnitus. Who would had known that a slight hearing adjustment could provide long needed relief. The staff at ABHA very professional and kind. I would definitely recommend them.”
08/27/2020 Review submitted online
“Being treated for tinnitus. Get to use hearing aids for the study I'm in. The staff has gone well beyond my expectations. Didn't realize how much I was missing without the hearing aids. I would highly recommend them. They take their job very seriously. Very professional. ”
08/14/2020 Review submitted online
“Everyone was super friendly from the point of scheduling the appointment for my two year old to the very end. They were able to do the pediatric hearing test quickly and made it fun for my toddler. Definitely recommend for anyone, especially for children! ”
08/14/2020 Review submitted online
“I hesitated to write a review because I was having issues with my new hearing aids. Most issues were resolved with the tweaking of the computer programs and helpful hints from Sonia on how to deal with hearing aids under glasses and masks. I'm still in testing mode but think I will love my hearing results. Everyone at ABHA is totally friendly and professional.”
08/14/2020 Review submitted online
“Had a neurology visit for being off balance, and referred here for more testing. Had phone consult before seeing Dr Day. She answered questions better than neurologist did and took me through the logic of my symptoms and next steps. Felt a lot more at ease about the testing plan after talking to her. She has a great reputation and now I see why. Looking forward now to getting my issue resolved. ”
08/13/2020 Review submitted online
“I’ve always had a very good experience at ABHA. The staff is polite and organized. My only problem, in the past I’ve had no issue getting through to someone- This time I had to make several attempts, got an answering service even though it was during normal office hours...one operator i really couldn’t understand her, ended up getting cut off, called back a couple of times more, never got a response from the office. I called back the next day and somehow got through to the actual front desk (after going through the answering service). The person was very kind and efficient BUT when we picked up the device we were told to call the direct number and once again got an answering service. Frustrating. I have to think it’s probably due to reduced staff....?”
08/08/2020 Review submitted online
“Everyone has been trying to help me out with my tinnitus. They take the time to fine tune the equipment and are very knowledgeable. I really hope this works. It would be nice to get rid of the ringing. ”
08/07/2020 Review submitted online
“Dr. Dana Day and her assistant were kind and caring during my evaluation tests. They are very understanding and were patient with me; I felt secure and safe within their care. Dr. Day was very thorough when explaining the results of my tests. She provided complete and clear information on how to address further treatment and therapy. I am very pleased with my experience with ABHA and their entire staff. Great medical professionals. ”
08/04/2020 Review submitted online
“They were great at getting me back and seeing me on time. They also took the timeout to explain every test as well as the results. I love the fact I got options on what I what route I can take with my hearing.”
07/31/2020 Review submitted online
“I told my mom about you guys, so she didn't know the battery of tests that was to be done. Doc, you and your staff are great. When we were walking out the door, mom says I like them I had a lot done. Very pleased.”
07/30/2020 Review submitted online
“The staff at ABHA is caring, friendly, attentive and easy going. They treat clients and one another with respect and a little humor. I always feel welcome and appreciated inside their facility. I have worked specifically with Miller, Britney, Sonia and Dr. Schmidt. They all ask questions clearly and listen to replies with interest. They take a moment to process information and respond thoughtfully. At ABHA I am given the feeling that the staff truly does care about my condition and comfort.”
07/29/2020 Review submitted online
“I have had tinnitus for over 10 years and when I first got it could not sleep for several weeks. I went to see my general practitioner and he told me there was nothing anyone could do and would have to live with it. Since I got seen at Arizona Balance and Hearing I have felt an improvement and I believe that this will eventually help me in getting the tinnitus better and hopefully close to 100%. The staff and doctors are excellent, very professional, and courteous. Thank you ABHA. ”
07/24/2020 Review submitted online
“Excellent service and very professional staff. Had a “HINT” process done and it was a very good experience. Thank you.”
07/23/2020 Review submitted online
“Having tinnitus and hearing loss, ABHA has always been a source of new information whenever it becomes available. Latest office visit today was for complete evaluation, hearing test/fitting for new hearing aid (Neuro Technology) to help. Once programmed and fitted a huge positive difference was instantly heard. A heartfelt thank you to all. See you in 2 weeks for my first followup appointment. ”
07/21/2020 Review submitted online
“I have been dealing with balance issues for the last 9 months, and am delighted that I finally found a team of doctors who understand my issues and are focused on really complex problems. From the very first appointment, I was very satisfied with the doctors and staff. I would recommend to anyone!”
07/20/2020 Review submitted online
“From the time you walk in the door until the time you leave, you will always be treated well by a very knowledgeable and well trained staff. Hearing it from a long time patient, Arizona Balance & Hearing Aids is highly recommended!”
07/17/2020 Review submitted online
“Exelente work! Very careful with my baby girl. I love how they do the hearing test on her. Thank you so much, God bless.”
07/15/2020 Review submitted online
“Had a most interesting introduction into what makes a Hearing Aid work properly for very individual. Two great guys doing it the right way, was impressed!!”
07/14/2020 Review submitted online
“Responsive staff. The asked the questions needed to give the best solutions to my hearing issues. You don’t know what you have until you lost it and got it back. ”
07/14/2020 Review submitted online
“I’ve never been to a hearing clinic before, but as far as medical professionalism I can’t say enough about these folks. They listen and they make every effort to understand when I describe my hearing issues. I hope that my involvement with this clinical study helps with their Tinnitus research. It’s good to know people like this care about people’s hearing welfare.”
07/13/2020 Review submitted online
“Very friendly, professional people to work with! Very happy with the results of my hearing aids”
07/09/2020 Review submitted online
“I was apprehensive to get hearing aids but Arizona Balance & Hearing Aids made me very comfortable with the decision. The staff is very professional and comforting to me. They programed a sample pair of hearing aids so I could hear for myself how my hearing could be improved by wearing aids. They schedule appointment times in a timely manner, too! I highly recommend Arizona Balance & Hearing! ”
07/07/2020 Review submitted online
“I was thoroughly tested for hearing loss and my current hearing aids were accordingly adjusted. It was a very professional visit and a comprehensive explanation of my clinical findings. ”
07/06/2020 Review submitted online
“Nice staff, good visit.”
07/03/2020 Review submitted online
“Great and knowledgeable staff. They invested the time needed to find my issues and offer a solution. I got the impression they care...”
06/30/2020 Review submitted online
“I am very pleased with my experience at ABHA. Dr. Day and staff were very thorough beginning with the screening all the way to explaining the results and treatment plan. I would definitely recommend them to anyone having inner ear/balance problems to help them on their journey. ”
06/30/2020 Review submitted online
“I was very impressed with this practice. I was greeted warmly when I checked in. The staff was very professional. The workup was thorough and a lot of time was spent with me reviewing the results and explaining the treatment plan in great detail. I highly recommend this practice for your hearing and balance needs.”
06/29/2020 Review submitted online
“Staff there are wonderful very compassionate and patient to my needs. ”
06/27/2020 Review submitted online
“I appreciated ABHA. It was a pleasant visit and I appreciated their honesty and transparency. They review your results immediately and make sure you understand and are comfortable with any decisions without the pressure. They make you WANT to come back. The doctor(s) is an author of a thorough informative book they provide for free to help you through your journey. Really cool.”
06/19/2020 Review submitted online
“The whole experience was professional. Thank you for explaining what you were doing.”
06/16/2020 Review submitted online
“Excellent appointment and what a relief of my tinnitus issues. Really appreciate the professionalism and sensitivity. Had lots of time to get my questions answered and so far the results are remarkable.”
06/12/2020 Review submitted online
“Dr. Day diagnosed my daughter with CAPD and has been overwhelmingly attentive, informative and supportive with our understanding of her condition and how to move forward. The staff, specifically Miller and Sonia, have also gone beyond my expectations. Everyone in that office has been proactive and patient with our process and so helpful with explaining our options and educating about CAPD. I am thankful for finding Dr Day and AHAB and feel confident with them by my side as I navigate this confusing and long road to give my daughter the help she needs. ”
06/11/2020 Review submitted online
“Clemente has been taking care of all my needs with the utmost outstanding quality care since 2015 now. I’m very fortunate to have been placed in his care for my hearing disability by my neurologist after my severe traumatic brain injury. Since day 1 I feel I cannot have or find anyone more caring, precise or knowledgeable in this field. Top notch 100% satisfied & thankful!!! Also, I just had the pleasure of meeting & working with the front desk manager & financial advisor, Miller. He was very gracious and connected with me as a friend. He went out of his way without me knowing to save me a lot of $ from an old device that was garbage to me. Service like this cannot be ignored & must be positively acknowledged. EVERYONE here is 100% dedicated!!!! I hope this helps someone make a good decision!!!!”
05/15/2020 Review submitted online
“Dr. Day and Dr. Smith were both very good today. They told me everything they were going to do, very gentle and explained as the procedure went on. They care very much about people they are caring for. I had a very good experience with them. I'm feeling much much better. I suggest if you have any kind of vertigo hearing problems they are the people to see. Very very impressed and thankful.”
05/13/2020 Review submitted online
“Dr. Day worked good with our son and thoroughly explained the testing methods and findings with myself and husband. Dr. Day and staff are professional and provided excellent service. My husband I truly felt Dr. Day cared about our son and making sure he gets the help he needs. Thank you Dr. Day!”
05/01/2020 Review submitted online
“My very first pair of hearing aids!! Everyone has been wonderful. Now for the hard part!! Getting used to them!! My mother recently died of Alzheimers, after a 5+ year decline. Much of that due to the fact that she always refused to get hearing aids. When my hearing started to decline, I carefully chose ABHA. They have been great from Dr. Dana to Clemente to Miller. I'm a little more than a month in. My tinnitus is starting to lessen, I am becoming more understanding of others speaking through pandemic masks and hope to age without the affliction of senile dementia. ABHA is the best!!”
04/30/2020 Review submitted online
“Dr Day and Clemente were able to clean adjust my hearing aids. Very happy. Wonderful to have them available.”
04/20/2020 Review submitted online
“I met with Clemente yesterday to have the custom made earpieces placed on my Widex Hearing Aids. They fit perfectly and are very comfortable. He also adjusted the settings and now that they fit my ears so well the aids are really doing their job. Thanks to all the staff at ABHA -- stay safe.”
04/18/2020 Review submitted online
“I was involved in an incident which caused multiple hearing issues. The Doctors and staff have provided me with excellent care and have been a tremendous help everytime I have an appointment.”
04/17/2020 Review submitted online
“The staff here is excellent. Professional, thorough, and most accommodating. My experience here was fantastic; I look forward to a longstanding relationship with ABHA. ”
02/28/2020 Review submitted online
“I was nervous about going to a new audiologist, transfering from Florida but my experience today was outstanding. Professional, with great customer service which made me feel relaxed and welcomed. Thank you”
02/11/2020 Review submitted online
“My Dad is 93 and on Home Hospice. Thanks to the young man you sent and his persistence, my Dad can now hear better than the last 25 years. Thanks very much for participating in the Hospice Program.”
02/10/2020 Review submitted online
“Really appreciate the expertise of staff with help obtaining hearing protection. Was helped with custom molded ear plugs that have made a tremendous difference in pain levels living with strong bass levels from neighbors in apts. The fitting has resulted in an excellent seal and the plugs are very comfortable for sleeping. Can't thank staff and this office enough for offering this service. Would highly recommend as everyone in the office is very proficient at their role and very customer service oriented.”
02/09/2020 Review submitted online
“Clemente assisted my mother-in-law in a minor adjustment to her hearing sids. He went beyond the call of duty to explain issues. Wonderful service! Highest rating!”
02/07/2020 Review submitted online
“Dr. Dana Day and Clemente Valenzuela were phenomenal and helped me tremendously in getting the right aids so I can hear the best possible. ”
01/27/2020 Review submitted online
“I have been going to ABHA forever a year, and, about 4 months ago, I got my hearing aids to help with hearing loss and tinnitus. I went to a seminar by ABHA this morning, delivered by Dr. Susan Schmidt. I had been to one a few months ago, and learned a lot, but I felt I had more to learn, so I went to this seminar, and, BINGO! I was right. . . there was more to learn! I was about to give up on the hearing aids and everything else, but now I will keep them and work with them and, using music, I just might be able to sleep through a whole night! ! ! I think that I was "fighting" the battle and not letting my brain do some of the work. Now I know that I need to change the way I look at my hearing aids, and, let them do the work of training my brain. Thank you, Dr. Schmidt, for doing this seminar and explaining how our brain and hearing work! I felt so much more at ease after hearing your well researched presentation. I will recommend you to all I know who have hearing problems! ”
01/24/2020 Review submitted online
“This is a friendly, knowledgeable, and professional business.”
01/03/2020 Review submitted online
“Extremely professional and patient. All questions were thoroughly addressed. A very positive experience with an excellent outcome and I’m enjoying an ability to hear that went without for too long!”
12/31/2019 Review submitted online
“Great service and assistance. Clemente and Miller did a wonderful job”
12/25/2019 Review submitted online
“I went to my doctor for a routine annual checkup. She clapped her hands behind my head and asked me if I heard anything. I didn't. That was a wake-up clap. I always thought that nobody can hear anyone on the telephone or in restaurants, and that everyone mumbled. On my doctor's recommendation, I scheduled a hearing test at ABHA, and it was a real eye-opener. The results showed that my hearing was excellent some frequencies, but fell off the chart at others. I never knew that I was missing a huge chunk of the audio spectrum. ABHA was able to immediately fit me with hearing aids, and I could hear sounds I'd never heard before. Cost was a big concern for me, but the staff contacted my insurance carrier, and within the hour I was good-to-go with just the standard 10% co-pay. The difference in my hearing was not dramatic volume-wise -- that wasn't the problem. But it made a huge difference in my ability to hold conversations without straining and eliminated my frustration and anxiety in social situations. Plus, my new hearing aids are compatible with my iPhone and iPad, which for a busy travelling professional makes a big difference. Thank you, ABHA!”
12/10/2019 Review submitted online
“First off I want to thank the staff for seeing me so quickly. Miller was fantastic to work with and understood the urgency of my situation. I was brought back for evaluation within 10 minutes of my appointment time ( so very rare these days ). Sonja put me through a battery of tests and was very patient and helpful throughout my 3 hours of testing. This was continuous testing and the time went by quickly and I even had fun during the tests. Sonja is very knowledgeable and friendly and made me feel welcomed and important. Dr. Day listened to my issues and allowed me to explain without interruption , then asked pointed questions that were pertinent to my case. I was comfortable in knowing that I was being tested by a quality facility and with people that have experience and are down to earth with a sense of humor. These are my kind of people. ”
10/31/2019 Review submitted online
“Dr. Dana Day is exceptionally knowledgeable and caring. This is a great place to go for help if you are having issues, because their technology will find out what is going on with you, and set you on the right path to get the help you need.”
10/30/2019 Review submitted online
“After a brain MRI offered no explanation for my worsening near-constant imbalance and dizziness episodes, I was referred to Arizona Balance and Hearing Aids (ABHA) by my outstanding primary care physician in Scottsdale. My first ABHA appointment entailed thorough testing, after which I was referred to in-house Doctor of Physical Therapy Camille Lambert. Many of my balance and stability issues began to disappear after just two weeks of exercises, and almost all of my issues non-existent within 5 weeks! The simplicity of the exercises surprised me, but also made them easy to perform at home. They were so simple that it is hard to believe that they were so effective. I strongly encourage anyone with stability or balance concerns to get assessed and follow through with Dr. Lambert. No medical treatment has ever been so painless!”
10/03/2019 Review submitted online
“Excellent experience with all staff members. My husband’s hearing aids are working out so well for him, thanks to the skilled and patient staff at Arizona Balance and Hearing Aids.”
09/25/2019 Review submitted online
“A couple of people were instrumental in my quest for a top notch audiology business that had the experience I was looking for and I found that with Arizona Balance and Hearing, very professional, polite and understood my situation well. My audiologist Marvin Lewis was very knowledgeable with my Re-Sound hearing aids, started from scratch explaining features of my units, all the way to reprogramming my units. I would recommend AB&HA and Marvin to everyone.”
09/09/2019 Review submitted online
“Bravo! What an uncommonly friendly and helpful team of experts Dr. Day has gathered! At first, I wondered why my outstanding primary physician referred me to ABHA after an MRI of my brain showed no likely cause of my screwy imbalance episodes. From my first phone contact to my follow up appointments, each encounter has been a joy, and quite educational as well. I underwent 3 hours of hearing and balance tests, the likes of which far surpassed any I had ever had. Even my follow up Physical Therapist treatments and exercises are taught in-house. My feedback to my physician about his referral was that, “I am very, very impressed!” He said, they are tops! ”
08/17/2019 Review submitted online
“My hearing results from the products and services at ABHA have been excellent. Dr. Lewis is very knowledgable and explains matters carefully and thoroughly. In addition to his professional expertise, I enjoy his relaxed, friendly personality. Both he and Miller make visits to their clinic a pleasant experience.”
08/09/2019 Review submitted online
“Everything about my experience was great. Speaking with Miller to make my appointment, the online registration, directions to the clinic, covered parking. All awesome. Dr. Day was so thorough and explained everything so well. I can’t say enough good things about this clinic. ”
07/19/2019 Review submitted online
“I called because the ENT Dr. had cleaned all the wax out of my ears. He said to get a hearing test. I requested an appointment for that. However I was given an appt. to have my hearing aids adjusted. I had to wait until all the hearing test had been made so Dr. Lewis could perform the test. Then adjusted the hearing aids. So the matter was resolved. But there was a wait. Every thing appeared that I had made the mistake, but I know that I had told the receptionist I had been to the ENT and was told to have the hearing test. All is fine, but I will make sure I have an appointment for what I need. Dr Lewis always works to make things right and that is what he did. Thank you. ”
06/27/2019 Review submitted online
“A thoroughly pleasant experience. I went feeling apprehensive and left very relieved and happy. Everyone was polite and knowledgable.”
06/26/2019 Review submitted online
“Very helpful, accommodating and knowledgeable. ”
06/25/2019 Review submitted online
“I cannot say enough about ABHA. I have received excellent service. These people are dedicated to helping people - from being efficient, courteous, caring, cooperating and going the extra mile for a customer. I highly recommend them.”
06/18/2019 Review submitted online
“I highly recommend Dr. Marvin Lewis for thorough audiology exams as well as his professional advice concerning my hearing loss. The clinic has excellent office staff as well.”
05/18/2019 Review submitted online
“Dr. Day and her staff are wonderful! I recommend them highly!”
04/25/2019 Review submitted online
“The staff are very helpful and great!”
04/15/2019 Review submitted online
“I've been coming to Az Balance and Hearing from Prescott off and on over the last 9 months. They are caring, professional and truly care about their patients well being. Always a 5 star experience. ”
04/09/2019 Review submitted online
“I cannot believe the great interest in my hearing form another person. Thank you. It was over the top. ”
03/29/2019 Review submitted online
“The staff is friendly and caring. Today simpossium was perfect. Thank you Dr. Day and Dr. Darrow. ”
03/12/2019 Review submitted online
“They are great, friendly, and very helpful! Their patience are great!!! I would refer my friends to them. ”
03/12/2019 Review submitted online
“Really nice professional experience. Time well spent with someone who cares about your hearing health.”
03/11/2019 Review submitted online
“I drive from New Mexico to Arizona Balance and Hearing. They are extremely helpful and understood tinnitus from TBI (traumatic brain injury).”
03/11/2019 Review submitted online
“Since being introduced to ABHA via my ent, their approach/methodology for alleviating the degree of my tinnitus has been positive (Levo System). Thank you Dr Susan Schmidt and staff.”
02/27/2019 Review submitted online
“After extensive hearing and balance testing, my husband has recovered from a TIA he suffered sometime in September. Your staff is experienced, understanding and compassionate and we thank you for your help. We would recommend your excellence to anyone!! Thank you.”
01/10/2019 Review submitted online
“I was given detailed information on how to wear my hearing aides”
12/20/2018 Review submitted online
“As much as I hate writing reviews, I am happy to do this for Marvin Lewis. He was careful and thorough, explaining each step. He convinced me to upgrade my hearing aids, and I am glad he did.”
12/17/2018 Review submitted online
“Dr. Lewis suggested an alternative to a $5000.00 plus Cross Hearing aid system that works absolutely great and I saved over $2000.00. All of my questions have been answered and a repair was done in a timely manner. What can I say GREAT SERVICE, GREAT PEOPLE and TRUE PROFESSIONALS.”
12/03/2018 Review submitted online
“Marvin explained each step of testing.”
11/13/2018 Review submitted online
“Marvin Lewis was an excellent audiologist. Very professional yet easy to get along with. The clinic was also fantastic. Definitely on my recommendation list.”
10/26/2018 Review submitted online
“Great service from start to finish. The doctors treating me with respect and dignity.”
10/11/2018 Review submitted online
“Very pleased. Marvin Lewis very helpful and attentive to questions.”
10/08/2018 Review submitted online
“They are so good. Very interested in getting you comfortable with your new aids. They really want you to be happy with your new hearing devise.”
08/17/2018 Review submitted online
“One of the most pleasing interactions with a medical office. Great office staff. Online registration was the best. No more paper forms to fill out. And finally Dr. Lewis did a very thorough job of evaluating my hearing. I have an interesting but difficult problem and he came up with a wide range of plans and ideas. Thanks for making this whole process wonderful.”
07/13/2018 Review submitted online
“40 years of progressive severe hearing loss from debilitating Meniere's Disease has been challenging. AZBH has "partnered" with me all along and made my frustrations bearable. I am working now with Dr. Marvin Lewis on pragmatic solutions to optimize my life as a listener and communicator. It's more than the technology advances in Hearing Aids (He's introduced me to an "extender" that has really made a difference in my daily life.) It's also a level of professionalism and caring that I've always appreciated with AZBH. ”
03/19/2018 Review submitted online
“She was very clear on everything how she explained it, easy to work with.”
12/29/2015 Review verified by phone
“I liked the experience - she was excellent. ”
08/20/2014 Review verified by phone
Clinic details
About this hearing center
Arizona Balance and Hearing Aids has been helping the Greater Phoenix Area hear better for over 15 years. Our highly-trained staff works with both children and adults in a comfortable and caring environment to ensure you receive the best care available. From screening through diagnosis and treatment, we work as a team to provide the best solutions for you. We have access to the latest in hearing aid technology, and will help you choose the option that best suits your lifestyle and your budget.
Hearing care services
Comprehensive hearing care services including:
- Complete hearing evaluations
- Real Ear Measurement (REM)
- Soundfield testing in noise
- Tinnitus evaluation and treatment
- Sound sampling, recreating difficult listening environments
- Hearing aid sales - complete selection of major-brand hearing aids in all technologies, styles and prices
- Hearing aid service and repair
- Hearing aid programming
- Custom earmolds
- Hearing protection
- Musicians’ earplugs and monitors
- Swim plugs
- Assistive Listening Devices (ALDs) for TV, phones, alarms, etc.
- Headsets for pilots
Hours of operation
Sunday | Closed |
Monday | 8:00 am - 5:00 pm |
Tuesday | 8:00 am - 5:00 pm |
Wednesday | 8:00 am - 5:00 pm |
Thursday | 8:00 am - 5:00 pm |
Friday | 8:00 am - 5:00 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details