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A message from Cigna Medical Group - The Stapley Hearing Center, Mesa about COVID-19:
Office Safety: We are still open to serve you but please call ahead for help.
The safety of our staff and the families we serve is our top priority. We are taking aggressive steps to minimize the risk of transmission of CoVID-19 in our practice by increasing disinfecting between patient visits, reducing the amount of time patients are in the building, observing social distancing, and mask use.
Clinic staff
Cigna Medical Group
Candice Grotsky AUD, CCC-A, FAAA
Doctor of Audiology; Board Certified in Audiology
Dr. Grotsky graduated from Salus University with her Doctorate in Audiology in 2006; her Master of Science in Audiology from Minot State University in 1998 and her Bachelor of Science in Communication Disorders from Minot State University in 1996. She also holds a bachelor of Arts Advanced degree in English from the University of Regina, Canada, from 1995. She moved from Toronto, Canada to Arizona in 1999 and doesn’t miss shoveling snow at all!
Dr. Grotsky has been with Cigna Medical Group since 2001 and shares their passion and commitment to customer service and helping people.
Dr. Grotsky holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association and is a Fellow with the American Academy of Audiology. She is a Licensed Dispensing Audiologist in the state of Arizona.
Through her memberships and continuing education, she maintains the highest level of knowledge and familiarization with hearing loss, emerging hearing aid technologies, and the changing needs of hearing-impaired individuals.
She enjoys working out 6 days a week and spending time with her family and bunnies. She truly loves ears of all shapes and sizes which can be seen by a photo or two of her pet bunnies on the office walls!
Diana Warncke AuD, CCC-A
Doctor of Audiology
Dr. Warncke is a licensed Dispensing Audiologist in the state of Arizona. She graduated from Salus University with her Doctorate in Audiology in 2016. She earned a Bachelor of Science in Speech, Language, and Hearing Sciences from the University of Arizona in 2011. She holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association. She completed a year long externship at the Phoenix VA Hospital. She is from Peekskill, New York and moved to Arizona in 2015. She is very passionate about Audiology and helping people with their hearing healthcare needs. She takes the time to listen to her patients so she can provide them with solutions to improve their hearing. After all, the ability to relate to people and the world around us is essential to a happy and healthy life.
Michael Twigg
MAA (Medical Administrative Assistant)
Mike is one of our MAAs and helps as a Medical Audiology Assistant at the Stapley Hearing Center. He has been with Cigna Medical Group for over 10 years now. In his current role he must wear many hats. His previous 5 ½ years with Cigna were in customer service as a subject matter expert with a limited benefit plan called Starbride. He joined the Stapley Hearing Center in February, 2014 and is excited to help our patients hear. In addition, Mike served in the United States Navy for 15 years, holds his Bachelor Degree in Business Management and was also awarded his Masters in Business Administration in Healthcare Management through the University of Phoenix. He is currently working on a Doctoral degree in HealthCare management through GCU (Grand Canyon University). He is proud to be the first in his family to obtain a Masters degree.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 19 verified patient reviews for Cigna Medical Group - The Stapley Hearing Center, Mesa! Their average review score is 5 () from 19 reviews.
“My goodness! Dr. Grotsky put me into the Oticon's with the rechargeable batteries and suggested the TV box. I am wearing the aid every day. I have become aware of how much I missed without the aids. The TV box allows me to enjoy shows like I have not in many years. Thank you Dr. Grotsky for your help! ”
Dan M. of Gilbert, AZ 03/31/2020 Review received via mail
5 out of
51.
“Dr. Grotsky is great!! Millie and Mike are a very good team in the front office!”
Jennie V. of Chandler, AZ 12/16/2019 Review received via mail
5 out of
51.
“Diane was very professional and knowledgeable. Felt very comfortable with her explanations of my hearing needs. The receptionist, Mike, was great too! 5!”
Ruth R. of Phoenix, AZ 10/07/2019 Review received via mail
5 out of
51.
“Dr. Grotsky very thorough. Explained how to use the Widex Evoke. They work great. Lost my hearing in Vietnam. Dr. Grotsky very understanding. ”
John B. of San Tan Valley, AZ 09/13/2019 Review received via mail
5 out of
51.
“The hearing aids are meeting all my expectations. I was nervous about making the switch to hearing aids but I am very happy with the results. ”
Steve C. of Mesa, AZ 08/12/2019 Review received via mail
5 out of
51.
“I love the fun colors. The pink is beautiful. The box for the television is wonderful addition. The sound makes me feel like I'm at the movies with surround sound. I feel like I'm bionic. ”
Michele M. of Gilbert, AZ 08/12/2019 Review received via mail
5 out of
51.
“My new Oticon hearing aids have definitely improved my hearing. I am a retired Family Physician and am aware of the importance of improved hearing. ”
Terry T. of Fountain Hills, AZ 06/21/2019 Review received via mail
5 out of
51.
“My hearing aids have enhanced my life far more than I thought possible. My Oticon OPN S1's are Bluetooth enabled allowing them to be made louder or softer with no one else being the wiser. While at dinner at a restaurant, I adjusted them three times and could hear every word my friends had to say, I felt like I had a superpower! Thanks Doctor Grotsky for helping me be a better me than before. I love them.
”
Debra M. of Tempe, AZ 05/06/2019 Review received via mail
5 out of
51.
“Excellent for entire experience. From the office staff to Dr. Grotsky and I can hear, great education also, thank you. ”
Kathryn L. of Scottsdale, AZ 03/18/2019 Review received via mail
5 out of
51.
“Experience excellent but room is very hot. ”
Rosie N. of Casa Grande, AZ 02/22/2019 Review received via mail
5 out of
51.
“My experience was very helpful. ”
Celine D. of Mesa, AZ 02/22/2019 Review received via mail
5 out of
51.
“My experience, it was awesome, I love coming here. Everyone is awesome and treats us great. ”
Ann M. of Gilbert, AZ 02/22/2019 Review received via mail
5 out of
51.
“Great place, great info on hearing. Dr. Grotsky is very knowledgeable in hearing and devices. Thank you. ”
Souk D. of Mesa, AZ 01/22/2019 Review received via mail
5 out of
51.
“Dr. Grotsky is a very thorough and knowledgeable, sweet and very honest Doctor. I believe she deserves a raise - she's wonderful. Keep her, she's a great asset to your or any company. ”
Chrissi V. of Mesa, AZ 12/21/2018 Review received via mail
5 out of
51.
“I love my Widex (RC-DEX), why didn't I get it several years ago when it was first offered? I can hear in crowds, church, etc. It is such a great help, so I don't miss out on hearing things I used to miss, LOVE IT!!”
Marie H. of Mesa, AZ 12/20/2018 Review received via mail
5 out of
51.
“My experience with Dr. Grotsky has been excellent. I would like to share how grateful I am to her. I have visited her offices on three different occasions. She has provided her time and understanding each visit. I very much appreciate the the time and energy she has given. Dr. Grotsky provided me with a Bluetooth device for my cell phone and television which have proven to be extremely useful for me. Thank you for all your time and effort. ”
Lori E. of Queen Creek, AZ 12/05/2018 Review received via mail
5 out of
51.
“I had my ear test on 5/15/18 by Candice Grotsky AuD. At 79 years old, I was not looking towards this experience but Candice put me at ease immediately and conducted a great test. I needed hearing aids. She spent a considerable amount of time explaining everything making sure I knew what to do and expect. This turned out to be a good experience. Total staff was very nice.”
Walter P. 10/22/2018 Review received via mail
5 out of
51.
“Dr. Warncke is excellent. She's very knowledgeable, thorough, patient, kind and not pushy. Highly recommend this practice. ”
Bob F. of Mesa, AZ 05/19/2018 Review submitted online
5 out of
51.
“She was intelligent and informative and she knew what she was doing.”
Shona G. of San Tan Valley, AZ 11/19/2015 Review verified by phone
At the Cigna Medical Group Hearing Centers, the audiology specialists are trained to evaluate hearing loss and related disorders, including balance (vestibular) disorders and tinnitus, and to rehabilitate individuals with hearing loss and related disorders. All Cigna Medical Group Audiologists are highly educated and experienced in helping people hear better - they all hold a Doctorate degree and have experience and diagnostic skills to look beyond the obvious to find the real causes of your hearing loss.
Cigna Medical Group has three Hearing Center locations in the area to conveniently meet all your hearing needs:
Stapley Hearing Center 1840 S. Stapley Dr. #101 Mesa, AZ 85204 M-F 8:00 - 4:30, closed 12:00-1:00
Paradise Valley Hearing Center 3805 E. Bell Road, Ste 2100 Phoenix, AZ 85032 M-F 7:30 - 4:30, closed 12:00 - 1:00
Sun City Hearing Center 13041 N. Del Webb Blvd. Sun City, AZ 85351 M-F 7:30 - 4:00, closed 12:00 - 1:00
Hearing care services
Complete adult and pediatric audiological evaluations (hearing testing)
Immittance testing
Otoacoustic emissions
Hearing aid evaluation, fitting and dispensing
Thorough instructions for all products from qualified staff
Hearing aid trial period
Hearing aid maintenance and repair services
A wide selection of quality hearing instruments for all types of hearing loss
Disclaimer:
This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.