Cigna Medical Group - The Stapley Hearing Center, Mesa

1840 S Stapley Dr Ste 101 Mesa, AZ 85204
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A message from Cigna Medical Group - The Stapley Hearing Center, Mesa about COVID-19:

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Clinic staff


Cigna Medical Group


Candice Grotsky AUD, CCC-A, FAAA

Board Certified in Audiology

Dr. Grotsky graduated from Salus University with her Doctorate in Audiology in 2006; her Master of Science in Audiology from Minot State University in 1998 and her Bachelor of Science in Communication Disorders from Minot State University in 1996. She also holds a bachelor of Arts Advanced degree in English from the University of Regina, Canada, from 1995. She moved from Toronto, Canada to Arizona in 1999 and doesn’t miss shoveling snow at all!

Dr. Grotsky has been with Cigna Medical Group since 2001 and shares their passion and commitment to customer service and helping people.

Dr. Grotsky holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association and is a Fellow with the American Academy of Audiology.  She is a Licensed Dispensing Audiologist in the state of Arizona.

Through her memberships and continuing education, she maintains the highest level of knowledge and familiarization with hearing loss, emerging hearing aid technologies, and the changing needs of hearing-impaired individuals.

She enjoys working out 6 days a week and spending time with her family and bunnies.  She truly loves ears of all shapes and sizes which can be seen by a photo or two of her pet bunnies on the office walls!


Diana Warncke AUD, CCC-A

Licensed Dispensing Audiologist

Dr. Warncke is a licensed Dispensing Audiologist in the state of Arizona. She graduated from Salus University with her Doctorate in Audiology in 2016. She earned a Bachelor of Science in Speech, Language, and Hearing Sciences from the University of Arizona in 2011. She holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association. She completed a year long externship at the Phoenix VA Hospital. She is from Peekskill, New York and moved to Arizona in 2015. She is very passionate about audiology and helping people with their hearing healthcare needs. She takes the time to listen to patients so she can provide them with solutions to improve their hearing. After all, the ability to relate to people and the world around us is essential to a happy and healthy life. 


Michael Twigg

MAA (Medical Administrative Assistant)

Mike is one of our two MAAs and helps as a Medical Audiology Assistant at the Stapley Hearing Center. He has been with Cigna Medical Group for over 10 years now.  In his current role he must wear many hats.  His previous 5 ½ years with Cigna were in customer service as a subject matter expert with a limited benefit plan called Starbride. He joined the Stapley Hearing Center in February, 2014 and is excited to help our patients hear. In addition, Mike served in the United States Navy for 15 years, holds his Bachelor Degree in Business Management and was also awarded his Masters in Business Administration in Healthcare Management through the University of Phoenix.  He is currently working on a Doctoral degree in HealthCare management through GCU (Grand Canyon University).  He is proud to be the first in his family to obtain a Masters degree.


Millie Montes

MAA (Medical Administrative Assistant)

With more than 13 years experience, Millie Montes loves being part of the Stapley Hearing Center. Before joining the Cigna Medical Group Stapley, Mesa location, Millie worked with the Chandler and San Tan offices in a similar role.  She is currently working toward her BSM/HSM and has also experience as a 9-1-1 dispatcher. She is a native Arizonian and a proud Army mom and Marine wife with a soon to be Eagle Scout teenager at home.

Clinic reviews

Read 18 verified patient reviews for Cigna Medical Group - The Stapley Hearing Center, Mesa! Their average review score is 5 () from 18 reviews.

Write a review Sort by:

“Dr. Grotsky is great!! Millie and Mike are a very good team in the front office!”

of Chandler, AZ   
12/16/2019    Review received via mail
5 out of 5 1.

“Diane was very professional and knowledgeable. Felt very comfortable with her explanations of my hearing needs. The receptionist, Mike, was great too! 5!”

of Phoenix, AZ   
10/07/2019    Review received via mail
5 out of 5 1.

“Dr. Grotsky very thorough. Explained how to use the Widex Evoke. They work great. Lost my hearing in Vietnam. Dr. Grotsky very understanding. ”

of San Tan Valley, AZ   
09/13/2019    Review received via mail
5 out of 5 1.

“The hearing aids are meeting all my expectations. I was nervous about making the switch to hearing aids but I am very happy with the results. ”

of Mesa, AZ   
08/12/2019    Review received via mail
5 out of 5 1.

“I love the fun colors. The pink is beautiful. The box for the television is wonderful addition. The sound makes me feel like I'm at the movies with surround sound. I feel like I'm bionic. ”

of Gilbert, AZ   
08/12/2019    Review received via mail
5 out of 5 1.

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Clinic details

About this hearing center

At the Cigna Medical Group Hearing Centers, the audiology specialists are trained to evaluate hearing loss and related disorders, including balance (vestibular) disorders and tinnitus, and to rehabilitate individuals with hearing loss and related disorders. All Cigna Medical Group Audiologists are highly educated and experienced in helping people hear better - they all hold a Doctorate degree and have experience and diagnostic skills to look beyond the obvious to find the real causes of your hearing loss.

Cigna Medical Group has three Hearing Center locations in the area to conveniently meet all your hearing needs:

Stapley Hearing Center 1840 S. Stapley Dr. #101 Mesa, AZ 85204  M-F 8:00 - 4:30, closed 12:00-1:00

Paradise Valley Hearing Center  3805 E. Bell Road, Ste 2100 Phoenix, AZ 85032 M-F 7:30 - 4:30, closed 12:00 - 1:00

Sun City Hearing Center 13041 N. Del Webb Blvd. Sun City, AZ 85351 M-F 7:30 - 4:00, closed 12:00 - 1:00

Hearing care services

  • Complete adult and pediatric audiological evaluations (hearing testing)
  • Immittance testing
  • Otoacoustic emissions
  • Hearing aid evaluation, fitting and dispensing
  • Thorough instructions for all products from qualified staff
  • Hearing aid trial period
  • Hearing aid maintenance and repair services
  • A wide selection of quality hearing instruments for all types of hearing loss
  • Hearing aid batteries and accessories
  • Complete earmold and custom earplug services
  • Musician's earplugs
  • Custom ear plugs for swimming
  • Epley maneuver


Hours of operation

Monday8:00 am - 4:30 pm
by appointment
Tuesday8:00 am - 4:30 pm
by appointment
Wednesday8:00 am - 4:30 pm
by appointment
Thursday8:00 am - 4:30 pm
by appointment
Friday8:00 am - 4:30 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.