Cigna Medical Group - Paradise Valley Hearing Center, Phoenix

3805 E Bell Rd Ste 2100 Phoenix, AZ 85032

Staff

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Cigna Medical Group


Photo of Linda McCoy, AuD, CCC-A, FAAA from Cigna Medical Group - Paradise Valley Hearing Center, Phoenix

Linda McCoy,
AuD, CCC-A, FAAA


Audiologist

Dr. Linda McCoy graduated from Arizona School of Health Sciences with her Doctorate in Audiology in 2006; her Master of Arts in Audiology in 1986 and Bachelor of Science in Communicative Disorders in 1985 both from Northern Illinois University.  She moved to Arizona from her hometown of Chicago, Illinois in 2003.  Dr. McCoy has over 33 years of experience working in hospital, trauma centers, ENT and clinic settings.  She has been with Cigna Medical Group since 2007 and shares their passion and commitment to customer service and helping people. 

Dr. McCoy holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association and is a Fellow with the American Academy of Audiology.  She is a Licensed Dispensing Audiologist in the state of Arizona.  Through her memberships and continuing education, she maintains the highest level of knowledge and familiarization with hearing loss, emerging hearing aid technologies, and the changing needs of hearing-impaired individuals.  She enjoys walking, cycling, yoga, cooking and spending time with her family.   

Location

Clinic location map

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 2 verified patient reviews for Cigna Medical Group - Paradise Valley Hearing Center, Phoenix! Their average review score is 3 () from 2 reviews.

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“I have been wearing hearing aids for 40 years and Dr. McCoy is outstanding. Her expertise as an Audiologist and her product knowledge is fantastic. I love my hearing aids and they were very well priced. I have paid too much in the past as many places add on "service" fees in the thousands of dollars. Highly recommend Dr. McCoy!”

of Scottsdale, AZ   
06/10/2021    Review submitted online
5 out of 5 1.

“I understand that due to the Covid 19 issue, patients are being scheduled further apart, causing vast delays in service for those with hearing issues. However, for that reason, I feel Cigna should adopt some sort of triage procedure, whereby patients who only need a minor physical repair, adjustment or "fix" to a hearing aid are able to receive expedited service. Without my one hearing aid I am totally deaf. To have to wait a week without hearing is totally unacceptable. I have used non-Cigna provided facilities in the past and received much better response and understanding. At this facility the "scheduler" showed no compassion, understanding or concern. I do not understand why a Dr. has to be the fix-it person for minor hearing aid problems. Perhaps, an audiology student could do this. Or Cigna could "contract" with audiology schools for "on the job" training. Think out of the box Cigna, don't just keep doing the same thing and leave your patients hanging. In close, I have generally received excellent care at Cigna, however dealing with this issue is a disappointing exception! ”

of Phoenix, AZ   
09/10/2020    Review submitted online
1 out of 5 1.

Official Response from Cigna Medical Group - Paradise Valley Hearing Center, Phoenix:
“Nick, I am so sorry that you may have had to wait for an appointment. It looks like you had to wait 3 business days for an appointment. Covid-19 has made it so that we have to limit the number of appointments a day in order to maintain proper cleaning protocols between every patient. We want to be sure to keep patients and staff as safe as possible. Let us pray that Covid-19 will come to an end with vaccines, masks, etc. and save lives. Thank you for your support during this difficult time.”
Received 11/30/2020

Clinic details

At the Cigna Medical Group Hearing Centers, the audiology specialists are trained to evaluate hearing loss and related disorders, including balance (vestibular) disorders and tinnitus, and to rehabilitate individuals with hearing loss and related disorders. All Cigna Medical Group Audiologists are highly educated and experienced in helping people hear better - they all hold a Doctorate degree and have experience and diagnostic skills to look beyond the obvious to find the real causes of your hearing loss.

Cigna Medical Group has three Hearing Center locations in the area to conveniently meet all your hearing needs:

Paradise Valley Hearing Center  3805 E. Bell Road, Ste 2100 Phoenix, AZ 85032 M-F 7:30 - 4:30, closed 12:00 - 1:00

Stapley Hearing Center 1840 S. Stapley Dr. #101 Mesa, AZ 85204  M-F 8:00 - 4:30, closed 12:00-1:00

Sun City Hearing Center 13041 N. Del Webb Blvd. Sun City, AZ 85351 M-F 7:30 - 4:00, closed 12:00 - 1:00

Hearing care services

  • Complete adult and pediatric audiological evaluations (hearing testing)
  • Immittance testing
  • Otoacoustic emissions
  • Hearing aid evaluation, fitting and dispensing
  • Thorough instructions for all products from qualified staff
  • Hearing aid trial period
  • Hearing aid maintenance and repair services
  • A wide selection of quality hearing instruments for all types of hearing loss
  • Hearing aid batteries and accessories
  • Complete earmold and custom earplug services
  • Musician's earplugs
  • Custom ear plugs for swimming
  • Epley maneuver

Hours of operation

Monday7:30 am - 4:30 pm
by appointment
Tuesday7:30 am - 4:30 pm
by appointment
Wednesday7:30 am - 4:30 pm
by appointment
Thursday7:30 am - 4:30 pm
by appointment
Friday7:30 am - 4:30 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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