Cigna Medical Group - Paradise Valley Hearing Center, Phoenix
Clinic staff
Cigna Medical Group
Linda McCoy,
AuD, CCC-A, FAAA
Audiologist
Dr. Linda McCoy graduated from Arizona School of Health Sciences with her Doctorate in Audiology in 2006; her Master of Arts in Audiology in 1986 and Bachelor of Science in Communicative Disorders in 1985 both from Northern Illinois University. She moved to Arizona from her hometown of Chicago, Illinois in 2003. Dr. McCoy has over 27 years of experience working in hospital, trauma centers, ENT and clinic settings. She has been with Cigna Medical Group since 2007 and shares their passion and commitment to customer service and helping people.
Dr. McCoy holds a Certificate of Clinical Competence from the American Speech-Language-Hearing Association and is a Fellow with the American Academy of Audiology. She is a Licensed Dispensing Audiologist in the state of Arizona. Through her memberships and continuing education, she maintains the highest level of knowledge and familiarization with hearing loss, emerging hearing aid technologies, and the changing needs of hearing-impaired individuals. She enjoys walking, cycling, yoga, cooking and spending time with her family.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 1 verified patient review for Cigna Medical Group - Paradise Valley Hearing Center, Phoenix! Their review score was 1 () from 1 review.
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“I understand that due to the Covid 19 issue, patients are being scheduled further apart, causing vast delays in service for those with hearing issues. However, for that reason, I feel Cigna should adopt some sort of triage procedure, whereby patients who only need a minor physical repair, adjustment or "fix" to a hearing aid are able to receive expedited service. Without my one hearing aid I am totally deaf. To have to wait a week without hearing is totally unacceptable. I have used non-Cigna provided facilities in the past and received much better response and understanding. At this facility the "scheduler" showed no compassion, understanding or concern. I do not understand why a Dr. has to be the fix-it person for minor hearing aid problems. Perhaps, an audiology student could do this. Or Cigna could "contract" with audiology schools for "on the job" training. Think out of the box Cigna, don't just keep doing the same thing and leave your patients hanging. In close, I have generally received excellent care at Cigna, however dealing with this issue is a disappointing exception! ”
Received 11/30/2020Official Response from Cigna Medical Group - Paradise Valley Hearing Center, Phoenix:“Nick, I am so sorry that you may have had to wait for an appointment. It looks like you had to wait 3 business days for an appointment. Covid-19 has made it so that we have to limit the number of appointments a day in order to maintain proper cleaning protocols between every patient. We want to be sure to keep patients and staff as safe as possible. Let us pray that Covid-19 will come to an end with vaccines, masks, etc. and save lives. Thank you for your support during this difficult time.”
Clinic details
Hours of operation
| Monday | 7:30 am - 4:30 pm by appointment |
| Tuesday | 7:30 am - 4:30 pm by appointment |
| Wednesday | 7:30 am - 4:30 pm by appointment |
| Thursday | 7:30 am - 4:30 pm by appointment |
| Friday | 7:30 am - 4:30 pm by appointment |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Insurance accepted, please call for details