Platinum Hearing

“I am a new patient with Platinum Hearing. My experience began with my call to schedule. The person that took the call was pleasant, knowledgable and best of all, my comments were documented and discussed with Dr. Clark. The exam/testing was thorough and my care plan explained in detail and accommodated my unique requirements. I am confident I will receive thoughtful care and the best technology available to address my hearing loss.”

“Dr Kristen Clark is very knowledgeable and caring. I have seen her for three years and don't want to see anyone else! My husband came with me and as a Navy vet uses the VA for his hearing aids but Dr Clark gave him information about his hearing aids that he has never been told at the VA in the many years he has gone there (since 1999!). He would like to see Dr Clark also but the VA won't pay for her services and since his hearing loss is caused by his military service his hearing aids are covered without cost to him. Dr Clark takes all the time needed to answer every question. You won't be disappointed.”

“Dr. Clark is the best doctor I have seen regardless of the specialty. She is professional and obviously cares about her patients. I was lucky to find her and look forward to continuing to see her.”

“Dr Clark is professional and personal at the same time. Have been seeing her for a few years, and see the competence and knowledge everytime. Her staff are very friendly and professional as well.”

“The individuals are top-notch, knowledgeable, efficient and are deserving of nothing less than a 5 star review!!”

“I couldn't be more delighted with the care and attention I received at Platinum Hearing. Dr. Harper is the very best. She went out of her way to get me back in touch with how to use an app I had discarded. It made all the difference. I could return to Michigan for hearing aids, but I will work with Dr Harper instead. Professional, caring, knowledgable, helpful...I could increase the list. You will not be disappointed in choosing Dr. Harper and Platinum Hearing!”

“I've be seeing Dr Harper for several years. She is very professional and "listens" to my needs. Very happy with the service I get there and leave with better understanding about my hearing loss. Rebecca, the receptionist is very attentive and helpful.”

“As an audiologist, Dr. Harper Is the “best” of the best, delivering comprehensive care with expertise and professionalism, developed through education and years of experience. Rebecca, with her eagerness to be helpful, is the office “gem” and problem-solver. She possesses extensive knowledge in hearing aid trouble-shooting and function. I definitely give Platinum Hearing an “A” rating as the “go-to” clinic for outstanding audiology service! ”

“I had been to a couple of other places that felt similar to a used car lot! Platinum Hearing is very professional, knowledgeable and caring. Highly recommend! ”

“Dr Clark and her staff are Amazing! I’ve been wearing hearing aids for years and she just got me wearing rechargeable Resound aids. I was a little nervous about this new technology.,but let me tell you it’s Amazing! I’m hearing better now than I have in years!! Thank you Dr Clark!! These aids are life changing!!:) ”

“When you walk into the office you are welcomed with a friendly smile and "How can I help you?" My hearing aid experience was with Dr. Kelley and I can't say enough good things about her. She eases all concerns, answering any and all questions, and then begins with test results, recommending the best hearing aids for you, adjusting them to make them work perfectly all with true professionalism, a smile and a "can do" attitude. I highly recommend Dr. Kelley and Platinum Hearing. In fact, I've been passing out her business cards to my cards.”

“Everyone is so professional, polite and compassionate. A great resource, if you hear what I’m saying!”

“Dr. Clark and all the staff at Platinum Hearing have been absolutely wonderful. Everyone is friendly and professional. Dr. Clark is extremely knowledgeable and highly trained as are all the other staff members I have had the pleasure of working with for the last 5-6 yrs.”

“Good folks to work with & good service--easy to set appointments! ”

“The staff at Platinum Hearing goes above and beyond that of a medical office. Everyone is friendly, competent and helpful. Dr. Clark spends as much time assisting her patients as is needed and then more to make every person feel valued and their concerns heard. I would never go anywhere else for my hearing needs. THEY ARE FANTASTIC!!!”

“The office personnel were lovely. Dr Clark, was such a pleasure to work with. She explained my hearing loss in detail and fit me for the device. I can’t believe what I can hear!”

“Dr Kelly - She very professional and explanatory regarding my hearing condition and many solutions which Platinum specializes in. Dr Kelly and Platinum offer a more personalized and relationship focused boutique hearing aid solution when compared with big box brand retailers. Platinum was a friendly, detailed and realistic hearing solution experience. It was focused on the best solution and that solution was fit to my ear and i went home with nearly perfect hearing for $100. No contract no sales pitches, no upsell , no downsell just top of the line hearing aids that i currently demoʼing for the next week. This enables me to know with confidence that i am making the best decision for my hearing health. This was a refreshing doctor experience and a great resource for me. In todays medical world where everything is cutter cutter and costly it just was a totally different type of doctors visit and the only hearing clinic of the 3 i visited that offered the demo hearing aids and didn't try to close a sale the same day. GRADE (A+ ) Hearing Specialist with 40 yrs experience DR Kelly (A+) Quality Hearing Solution with $100 refundable trial (A+) Check out Platinum Hearing ! ”

“Great”

“Dr. Harper is a professional and caring audiologist with attention to detail. Always a great experience. ”

“I only thought I was going to receive the best hearing aids. I got that plus the best on going care and service I have ever received. Dr Clark is the absolute best! ”

“Dr. Kelly was a through professional providing us seniors our ear exams and explaining our hearing aide options. She was patient and allowed us to question her advice and express the concerns we had in considering our first set of hearing devices. ”

“I had the honor to work with Dr. Clark, and Dr. Kelly, I left very happy!!!! They were beyond Terrific .”

“Dr Harper is great and very knowledgeable. Professional. I’m impressed with the staff and facility.”

“Dr. Clark is wonderful! She’s extremely patient, knowledgeable and helpful. I highly recommend Platinum Hearing, the entire staff are first class!”

“Dr Clark addressed my father’s hearing issue’s in the past. I am now dealing with hearing loss as well so I just went through an evaluation. As always she is very personable, thorough, knowledgeable, and totally professional. She is a joy to work with. ”

“Dr. Clark, Rebecca and all staff were most helpful in getting me through the hearing aid process!”

“Dr. Clark and staff were friendly, knowledgable and very helpful. Thanks for a great experience”

“Always attentive to my needs. Friendly and courteous.”

“A few days ago I had my first visit to Platinum Hearing, and met Dr. Kristen Clark. I had a lengthy meeting with Dr. Clark, and was impressed by her knowledge and interest in helping me improve my hearing. I’ve been wearing hearing aids for many years, and recently began having some problems with understanding voices in groups, and sound quality on some tv programs. Dr. Clark listened to me, and gave me thoughts on what could benefit me. She tested my hearing, and checked my older aids. She suggested I try newer, non battery aids for a short time, and let her know my thoughts. On my second day, I was able to have a conversation outdoors with a neighbor I’ve had difficulty understanding in the past. She is Canadian, soft spoken, and has a slight accent. I truly enjoyed that 15 minute conversation, because I understood everything she said perfectly! I’m looking forward to seeing Dr. Clark again in the near future. ”

“Both my husband and I have received excellent service from Dr. Harper at Platinum Hearing. We certainly appreciate working with her and the staff in this office in helping with our hearing needs.”

“Dr. Sandra Harper totally cares about her patients!”

“I have total confidence that Dr. Kristen Clark will recommend the best treatment for my hearing problems. ”

“Wonderful place to get personal, state-of-the-art service and hearing help! Kristen Clark is so knowledgeable and the staff is wonderful. Everyone in the office is friendly and helpful!”

“Platinum Hearing eg Dr Clark and staff are very kind, professional, and extremely thorough. Dr Clark outlines hearing loss, implications and multiple options to treat. I transferred care from back east to AZ 4 years ago and continue to be pleased with service and professionalism at every visit and re-evaluation.”

“This was the most thorough hearing test ever. Excellent. Five stars for sure!”

“Just completed my annual appointment with Dr Clark and another excellent visit. From Dr Clark to the staff every is extremely efficient and professional. The only person to see for hearing loss”

“They are great. Walks U through everything. As old and dumb as I am. I finally understand. ”

“I am so glad I called Platinum Hearing when I needed to change audiologists a couple of years ago. During each visit, Dr. Clark is always cheerful and ready to resolve any issues I may have or to provide reviews of and timely maintenance to my hearing devices. Dr. Clark's staff runs a smooth, friendly office. ”

“Dr. Clark was extremely successful in getting my hearing aids working. They have not performed this well in a longtime. I had to tell my grandkids to talk softer … I can really hear them now!”

“From the receptionist to Dr Clark herself, I have found them to be efficient, friendly, professional, and extemely competent. I am so glad I found Dr Clark a few years ago when my current audiologist went back to teaching. Dr Clark is amazing, and so personable and knowledgeable.”

“GREAT people to work with. Know their stuff. Always ready to help. They should get 10 stars!”

“I'm new to the area, and I needed help quickly. I called and they invited me to come in in the next HOUR. I came and they resolved my problem on the spot. I love this kind of customer service.”

“Dr Clark is excellent at her profession. Plus she is caring and personable. She is dedicated to my hearing success! I can’t imagine ever switching to someone else. ”

“My experience with Platinum Hearing and its staff is beyond excellent. Once I purchased my hearing aids the follow up for the first two years of my ownership of said hearing aids has been outstanding. Platinum Hearing as a matter of fact contacted me to remind me that its time to have my hearing aids cleaned and tuned. That's what I call outstanding customer service.”

“Dr. Clark is an outstanding audiologist. She goes above and beyond to benefit her patients. My experiences with her are so much better than my previous ones at a teaching university.”

“Dr Clark is precise in everything she does. Most important she “listens”, to all my concerns, and takes her time to resolve any problems I have. She has a positive outlook. Over the years, I have had to ask to see her for a issue, she always fits me into in. Her smile, and personality, make my day. ”

“Dr.Clark is always thorough in checking my hearing, adjusting my hearing aids after a thorough cleaning, and making sure that my phone app is functioning properly. She is very professional and takes an interest in each patient’s special needs.”

“At my annual review I had excellent service helping me to understand the various functions I can use with the aid of my phone when Hearing becomes challenging in crowds. ”

“Dr. Clark and her team are outstanding!!! I am so fortunate to find such a wonderful Audiologist group. They are very knowledgable and listen to every comment or issue concerning your hearing exprience. I would give them 20 stars if there was room. ”

“Dr Clark is the best audiologist. My hearing is so improved that I can enjoy conversations now. She takes a lot of time to customize it for you and she is also very caring and friendly - an exceptional doctor.”

“Dr. Clark is exceptionally patient focused.”

“Dr. Clark is friendly, knowledgeable and efficient. Her office staff is very helpful.”

“Outstanding first visit. Bright and cheerful office. All of my questions and concerns were answered in understandable terms. Highly recommend especially for first time appointments for hearing and tinnitus evaluations. ”

“Dr. Clark has been great! She explains everything throughly and listens intently. She is very informative about the product and the patients needs. ”

“ Very great customer service and excellent service and would highly recommend them.”

“When I got my first set of hearing aids a decade ago, I was living in a different state, it was my first experience with an audiologist, and I had no idea what to expect. Two years ago I got my second set of hearing aids from Dr. Clark and what a difference that experience has been. The contrast from my first experience is like night and day. Dr. Clark is patient, kind, caring, diligent and professional. I am so happy to have found her. I so appreciate that she always takes the time necessary to care for my needs without ever feeling rushed.”

“Very professional staff. Dr. Clark is very understanding and helpful to my needs. One of the best audiologists I’ve seen in years.”

“Totally professional and accommodating. Do not hesitate to contact for your hearing solutions. I’m very happy with the results.”

“Dr Kelley has always been very friendly, listens to my concerns and then resolves them. She is very patient. I highly recommend her.”

“Very pleasant and efficient, beginning with calling to schedule an appointment. Debbie Kelley was extremely thorough and comprehensive as well as kind and patient as she explained my test results and made recommendations. Highly recommend!”

“I have seen multiple audiologists in last 13 years and I’m on my 3rd set of hearing aids. Dr. Clark is the best audiologist I’ve seen and has my highest recommendations.”

“Dr. Clark is an amazing practitioner. I have had hearing aids for years and she’s the best audiologist I have ever had. Thank you!”

“Very relaxed atmosphere. The staff is professional. Everyone was on time”

“Excellent staff and service regarding appointments and follow ups etc. I really felt comfortable with the Dr. she made me feel like I was really going to finally be able to get the dependable hearing aide devices I need. and that she was more then capable of taking care of me and my hearing loss.”

“Dr Clark is kind and patient as well as highly skilled. I’m very pleased to have her as my audiologist. Her staff is also top notch. ”

“I would highly recommend Platinum Hearing to anyone having hearing issues. Dr. Clark is great and really helpful and understanding of your hearing issues. Great place highly recommend!!!”

“Met Dr. Clark for the first time and she was great and so personable. Explained everything every step of the way. Very informative.”

“Dr. Clark is helpful and responsive to my hearing aid questions. I would highly recommend Platinum Hearing.”

“I would feel comfortable referring anyone to Dr. Clark. She is very knowledgeable but also very friendly and makes one feel comfortable right away.”

“Dr. Clark is great, very friendly and professional. She helped me with a set of hearing aids that fit my budget.. her office staff is very friendly also.. ”

“Kristen Clarke is the consummate professional. Her concern for my hearing needs comes first, and she takes the time and energy to test and retest when needed to assure that I get the product best suited to my requirements. I can strongly recommend that Platinum Hearing is the place to go for your hearing needs ”

“Dr. Clark is very thorough and detailed. She follows up to make sure my hearing aids are providing the best possible experience.”

“Good location & quick expert service.”

“Dr Clark is very knowledgeable and thorough. She has monitored my hearing for 3 years and is helping my mother update her aids once the newest technology is available. ”

“Dr. Clark first listened thoughtfully to my hearing concerns. This was my first visit with her. She took her time to address each of my concerns primarily my declining hearing loss and the bothersome tinnitus. The hearing exam was very thorough. She recommended several hearing aids at different price levels and explained the advantages and disadvantages of each and left it up to me to choose. No pressure. The ones I chose were competitively priced with the ones priced on the internet that I previously researched. In addition I receive all that personal service from her which in the end is a much better deal than buying from an unknown entity through the internet. This is my third pair of hearing aids and the first experience with Dr. Clark and I must say that she exceeded my expectations in every category. I also must add that the lady in the front office is very friendly and easy to deal with. ”

“Dr Clark is Great I would highly recommend Platinum Hearing to anyone that has hearing issues. When I received my hearing aids it was amazing how I could hear again!!! She takes her time with you and is so helpful!!!!”

“The staff during every visit has always been friendly and professional. Ashley knows her stuff, believe me.”

“Dr Clark has been absolutely wonderful in providing me her guidance in selecting the best hearing experience possible. She has been very patient and extremely helpful in providing demos to test before making my decision. I wholeheartedly recommend Dr Clark.”

“Ashley is a professional! She knows her product and she also knows her patients. She always caters to the patient needs! I had a wonderful experience at Platinum Hearing and highly recommend them to anyone.”

“Cannot possibly say enough good things about Platinum Hearing. Ashley is without a doubt the most knowledgeable and caring person I have encountered in this business. I strongly urge anyone who has a hearing problem to seek out Platinum Hearing and work with Ashley. You will be very pleased.”

“Dr Clark is the best, is an expert on my condition, and was also very patient dialing in my new hearing aids. She advised me to try reducing my sodium intake to reduce the inflammation in my inner ear which is working. Her office personnel are also friendly —- Yes I would highly recommend Platinum Hearing to my friends.”

“Excellent experience, both with the staff and Dr. Clark. Would recommend them highly to anyone who wants to make an informed decision without pressure. Great service, great value. Unlike some other doctors, Dr. Clark wants you to have the best hearing option possible without breaking your bank account.”

“What a wonderful experience from beginning to end! The staff bent over backwards to work me in at the last minute which I really appreciated and Dr. Clark was so much fun to work with. She explained very thoroughly what my hearing issues are and which aids were best for me for the present and future. I feel very confident putting my hearing health in her hands. She definitely lives up to her 5 star rating!”

“Dr. Kirsten Clark and her staff are unbelievably good. I feel very welcome as soon as I enter the office. Dr. Clark is very knowledgeable and takes the time to answer any questions that I might have. I don't think that you can find anyone better. The only reason that I give Dr. Clark a 5 rating is that there isn't a 6 rating available.”

“I’m just in the process of getting new aids after struggling for 4 years with my first set. Dr. Clark, and the entire office is staff is nothing but helpful for me. Dr. Clark exhibits so much patience and is letting me try as many different brands as I would like. Trying to cap this at 3 brands max. There is absolutely no pressure for me to decide. I truly believe that her main goal is for me to select what works for me. If your looking for hearing aids don’t go looking at discount places. Dr Clark at the end will be most competitive with any other quotes,”

“Although I had been issued hearing aids before, my experience with this firm was as different as day and night! Every step of my examination was clarified to assure my understanding of my new hearing aids and how they and I would function together. Kristen Clark, Doctor of Audiology, was wonderful. She tested my hearing in so many ways to establish exactly the hearing aids I would most benefit from. Her staff is as efficient and as wonderful as she is. My hearing aids were ready and fitted within 8 days! She has an ongoing schedule to keep up with your progress. She is positively the best!”

“I am beyond delighted with Dr. Clark and her help in putting me at ease with my new aid. It is so comfortable I’ve forgotten about it. I am so pleased with her care and attention. I strongly recommend her to anyone needing help hearing. ”

“Dr. Clark and her staff have always been so accommodating with appointments and taking time to make sure my hearing aid is working correctly. I had ringing in my ears and she worked with me to get the problem corrected as much as possible. She is great at what she does, so happy we found her.”

“So happy. Dr Clark is lovely, friendly, helpful, compassionate, well Informed, explains well. Good experience with nice staff too.”

“Extremely nice people willing, ready and able to go out of their way to provide excellent audiologists services.”

“Extremely convenient, the staff is very professional and helpful. The doctor is outstanding, knowledgeable and spent all the time I needed to ensure the right device for my specific needs. Thank you so much.”

“Dr. Clark helped me to find the right hearing aids, letting me try out multiple options until we were both satisfied. What a difference in my life the aids make! Dr. Clark and her staff are professional and knowledgeable about hearing loss, and really care about their patients. They have great follow through when there is an issue and always return phone calls. I’m very glad I chose Platinum Hearing.”

“Kristen was fabulous - she retested me when she noticed a discrepancy on my previous test (from another provider) and made sure I got the right devices - she explained everything plainly and answered all of my questions clearly.”

“I appreciated the time taken to be thorough. What I appreciated most was the opportunity to try out some hearing aids prior to making a decision to purchase them. Great practice and care. ”

“Great timely service! ”

“Dr. Clark and her staff are great. Dr. Clark is knowledgeable, professional, efficient, kind and amazing audiologist. I highly recommend her. ”

“Visit, testing procedure, and presentation by Dr. Clark of test results met my expectations.”

“I was very happy with the with services!!! ”

“Recently moved from Tennessee. Dr. Clark took all the necessary time to get my 4 year old Resound hearing aids providing me the best possible hearing experience. She is patient, thorough and kind and her office staff is wonderful. I will be returning to purchase my next hearing aids. Highly recommend.”

“Dr. Clark did wonderfully what I would like all my doctors to do, namely, provide information and education. Obviously Dr. Clark has patience as she answered all my questions with a smile. The experience of having the hearing evaluation and then the fitting for the new hearing aids (different type for me) went seamlessly. The follow-up care is also five star and to be commended. ”

“What a wonderful experience! Dr. Clark and her staff are very professional, and are excellent at making their patients feel comfortable with all the information that she provides. My hearing is so much better now and I am enjoying my life to the fullest. ”

“Dr. Clark was great. Will see her again.”

“Make your appointment here. You will not regret it. Dr. Clark and her staff show compassion, insight, and competence from your first phone contact and on. No high pressure sales either. Just experienced clinical treatment with kindness and patience. ”

“Very informative and helpful with the information provided. ”

“Excellent”

“So happy I found Dr. Clark! I have been seeing another audiologist for about 7 years and immediately knew I had made the right decision in making the change to Platinum Hearing. Dr. Clark is honest and knowledgeable and explained everything in great detail, she is truly amazing!”

“Dr. Clark worked so very hard trying to find a solution to my hearing problem. I really appreciate her dedication and efficiency. Would highly recommend her to anyone.”