Staff

Pamela Liebenthal-Baker,
HAD
Hearing Aid Dispenser/Dealer
Pamela is our licensed hearing instrument specialist doing what she loves, helping patients achieve healthy hearing. She began her career here at Universal Hearing Care in 2009 as our front office receptionist and soon became skillful in handling hearing aids. She later became our audiology assistant where she gained further knowledge about hearing technology and this began her love of hearing healthcare and earning her Hearing Instrument Specialist license.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 74 verified patient reviews for Universal Hearing Care! Their average review score is 4.91 () from 74 reviews.
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“I decided to use hearing aids once I realized how much I was missing out at events. Even though I'm only 60, this was the best decision I recently made. Love the clarity. Easy to adjust the younger you are!”
01/29/2019 Review received via mail
“I was not looking forward to using a hearing aid! A friend recommended Universal Hearing Care and I feel like I hit the jackpot. Lisa, the audiologist who tested me and advised me and helped me so much was top notch: smart, kind and most cooperative and patient. I'm a happy camper and no one can tell I use an aid either. Now I comfortably hear everything. ”
08/24/2018 Review received via mail
“My mom is so happy with her new hearing aids thanks to Lisa Goldstein. Lisa was super patient and so personable while helping my mom achieve the best results (by guiding her to the right device). Getting her hearing back has changed the quality of her life. Thank you, Lisa and your kind staff!”
05/31/2018 Review submitted online
“Hello, I am a 72 year old male that leads a very active life. I am involved in business, church and our community. I found that I was not understanding certain words and kept asking people to repeat themselves. I found this very embarrassing. Watching T.V or going to the movies was a real challenge. I decided that I was just TOO YOUNG to be missing so much of life. When my grandkids came over for the holidays and I didn’t fully understand them, that’s when I decided something had to be done. I went to my MD and he recommended Lisa Goldstein, that was a wonderful day for me. Lisa gave me a few simple tests that showed I was not understanding certain words or phrases. Lisa asked me to repeat 10 words and I only got 6 of them correct. I returned a week later for a hearing aid fit and trial. I took the same hearing test again with the hearing aids and went 10 for 10. I just absolutely love my hearing aids, they have changed my world. They are rechargeable so I don’t have to worry about batteries, I just plug them in at night with my I Phone, how simple. People don’t even notice I have hearing aids on and I feel so much better about myself. I don’t miss much in meetings anymore and going to the movies with my wife is a real joy again. THEY HAVE CHANGED MY LIFE. Give Lisa a call and she can change your life too… ”
04/30/2018 Review submitted online
“Everyone in the office is thoroughly professional. The courtesy begins at the front desk. My new hearing aids are absolutely fabulous and so comfortable. I now cannot believe what I couldn't hear. Pamela won't let you leave unless everything is perfect. This is a great team!”
12/06/2017 Review submitted online
“Very pleased with the service. New aids are very comfortable. ”
11/02/2017 Review received via mail
“I resisted getting hearing aids for a long while but finally went to Universal Hearing. Not only were they caring and courteous but I can hear so much better. I don't miss out on any conversations and TV is great now. I am very pleased with the results! ”
11/02/2017 Review received via mail
“What a great team at Universal Hearing in Tarzana! After monitoring my hearing loss and listening to my input about what I wanted, I was given 60 days trial to see how the unit helped. The 60 days was critical in finding out how the hearing aid would function in my work and social life. Within that time they identified that another hearing Aaid style would work better and without any additional cost I now am able to hear better which has improved my ability to be involved in meetings and enjoy conversation in noisy environments. Thanks Pam, Lisa, Judy and the great Universal Hearing team in Tarzana.”
10/31/2017 Review submitted online
“Two things I am very happy about, #1, Lisa Goldstein is extremely knowledgeable and thorough. She answered all my questions and concerns before I could even ask them. #2, my new hearing aids. I can hear again!! I wore them ALL DAY without ANY problem. Thank you! Thank you!”
10/16/2017 Review received via mail
“I accompanied my husband when he received his new hearing aids; sometimes four ears are better than two. Lisa Goldstein was very thorough in her instructions and very easy to understand. I would not hesitate to recommend this facility to anyone. Excellent. ”
10/16/2017 Review received via mail
“Hershal took such good care of me. He was so patient as I had difficulty putting them in my ears. I can now wear them all the time. The whole office is so very friendly and accommodating. ”
10/13/2017 Review received via mail
“My visits have gone very well. The first hearing aid just would not fit correctly--too tight, or too loose and falling out. But Lisa persisted and finally worked out a way to make it fit perfectly. Since then (about 5 years ago), I've bought two upgrades and have been very happy with them. Lisa and her staff are warm and friendly, but very professional. They really know what they're doing. The hearing aids I've bought from them have really made a difference for me. I've been enjoying 'stereo' hearing for the first time in many years!”
09/28/2017 Review submitted online
“Personalized, caring and professional service. The front office know you by name and the audiologist, Lisa, is amazing. They always make sure you have everything you need and always leave with a smile on your face and a warm heart. ”
09/12/2017 Review received via mail
“With a hearing level tested at severe in my left ear and profound in my right, I started a trial period of Phonak's Naida V70 on June 29, 2017, with much skepticism. The next day, wearing both hearing aids, I could hardly believe I WAS CLEARLY HEARING conversation in my retirement home's extremely noisy dining room without using my Phonak microphone! I am delighted and grateful for Lisa Goldstein's expertise in fitting me with the proper hearing aids and credit the entire Universal Hearing Care team for this virtually miraculous event in my life. I'd also like to add that Universal's waiting room and offices are very comfortable and relaxing. ”
08/21/2017 Review received via mail
“Lisa was a gem for my 92 year old mother who had very little hearing. Lisa was patient ,gentle and ,explained the options available. My mom is thrilled to now be able to hear people and not feel excluded in conversations. Thank you Lisa! Also, the entire staff is pleasant and eager to help. ”
08/04/2017 Review submitted online
“I admit that I was a bit nervous when my long-time audiologist retired and recommended a 'group.' Would I get the customer service I had come to expect from a 'group'? In fact, yes, I would! The staff at Midwest Hearing are competent, professional, friendly and kind. They are patient with me and my seemingly endless questions and seem genuinely interested in me as an individual. My new hearing aides work very well and I am more than comfortable at every visit. I do not hesitate to recommend them at every opportunity. ”
07/25/2017 Review submitted online
“Once I acknowledged that I actually needed a hearing aid I adapted easily with the help of Judy and the staff at Universal Hearing. They are very caring ,knowledgeable and professional. I highly recommend everyone there.”
07/21/2017 Review submitted online
“I highly recommend Universal Hearing because of staff, product and follow-up care. My hearing is so improved since wearing hearing aids. This has had a very positive impact on the quality of my life. Judy, the specialist helping me, not only fitted me with the best product for my needs, but she also made learning skills for the inserting and care of my hearing aids fun and easy. She calmed my fears and was so patient and so highly skilled. Everyone on the staff is warm and friendly as well as so capable. The follow-up is excellent and there are also walk-in appointment times. I am highly satisfied and so glad I decided to finally get aids. ”
07/20/2017 Review received via mail
“Blessings come in various ways, from the Lord and Judy Hodosh is one of the Lords blessings to me. I recommend her to anyone who is looking for an excellent hearing aid specialist. ”
07/11/2017 Review received via mail
“I have had a wonderful experience at Universal Hearing. Judy Hodosh helps me with my hearing issues. She is a very warm and sweet person. She has always been very helpful and made sure she found the right hearing aids for me. The whole staff has always been very congenial and helpful with any inquiries.”
07/08/2017 Review submitted online
“Lisa was recommended to me by a friend and it was the best recommendation! Lisa is knowledgeable and definitely has a lot of patience. She answered and explained all of my questions and concerns and took the time to get everything right and made sure I had the correct hearing aids that support my hearing loss. In addition, the support staff is great; I couldn’t have asked for a better experience.”
07/08/2017 Review submitted online
“I finally decided to see about my difficulty hearing. Judy Hodosh tested me and advised me and then fitted me with my hearing aids. She is always warm and welcoming and professional and has assisted me in learning how to use, clean and make the best use of my hearing aids. The office is also welcoming and I appreciate being able to easily set appointments and also use the "walk in" hours for minor needs. My world is fuller now that I can hear better!!”
07/03/2017 Review submitted online
“after many fights with my wife and not being able to hear my my grand daughter and always saying WHAT i finally deduced it was time to bite the bullet i ran into a old friend of mind he just got his from lisa and was thrilled with her so i picked up the phone and made the apt. she is a lovely person who knows her business and made me feel at ease and helped me to pick out the pair that was best for me .she ordered them and i went in and she fit them to me and told what has to be done to make the experience work. i went home and fiddled with them sometimes being frustrated to no end . i called lisa and went in to see her and she helped with my problem in 2 minutes now i am a pro in useing them .the whole experience was worthwhile rather girls in the office are the best and can't do enough to make you feel at ease . if you need earring aids this is the place to go and lisa is the person to see”
06/10/2017 Review submitted online
“I came here after a bad experience with another office. Lisa has been wonderful - caring, considerate, patient and thorough. She was great about explaining everything to me - including costs - and i am extremely pleased with their entire office. And I can now hear!”
06/08/2017 Review submitted online
“My experience was thoroughly enjoyable. Lisa seemed to get at my problem quickly and made the right adjustments so that I adapted to the new hearing aids very quickly and it was fun!”
06/08/2017 Review received via mail
“I had an unexplained 50% hearing loss in my left ear and was referred to Lisa for testing. I compensated for the loss by changing my seating habits. After a year, I decided it was time to ask Lisa's advice re: hearing aids. She went through the available aids, pricing, features, etc. Her staff checked my insurance options. I made my selection and returned after two weeks for pickup. Once Lisa made the adjustments / programming, all I could think of was "it's magic" to hear without straining / moving my head toward the sounds. I regret waiting over a year to make my decision, but I'm glad I did. I've had the hearing aid since Nov 2016 and I am quite pleased with the support / assistance of Lisa and the staff at Universal Hearing Care, Inc.”
05/26/2017 Review submitted online
“Universal Hearing Care will easily accommodate your schedule, are very friendly, make you feel comfortable as soon as you walk in the door. Hershel Korngut, Au.D. was so knowledgeable and professional and extremely helpful. He took the time to make sure I knew everything about my hearing aids; how they operate, changing batteries, cleaning, programmed to my phone and explained how to program them to my T.V. (even wrote the steps down on paper). I was extremely happy with the service that was provided to me. You can see he really enjoys his job and helping people hear again! Thank you.”
05/17/2017 Review received via mail
“Lisa completely understood my need for a new and improved hearing device. Her expertise, patience and kindness led me into a more advanced hearing aide which has allowed me to hear and understand conversation that I was missing before. Lisa is an expert audiologist and I would highly recommend anyone seeking to improve their hearing to schedule an evaluation with her. She will fit you to a device that's right for you and open up a world of hearing.”
05/11/2017 Review submitted online
“My experience with the office and Dr. was excellent. ”
05/10/2017 Review received via mail
“Lisa is an excellent audiologist. She reviewed my hearing tests, selected the appropriate hearing device, and adjusted it to meet my needs. She is also very responsive to any of my ongoing needs and questions.”
03/30/2017 Review submitted online
“Very happy with my new hearing aids from Universal Hearing Care. They are state of the art, no batteries, recharge every night just like my cell phone. Lisa Goldstein and the staff are very nice and especially accommodating when I had questions. Excellent service, great hearing aids. ”
03/23/2017 Review received via mail
“I just upgraded to the latest Oticon aid (OpenOne) and it is absolutely worth every penny I paid. Lisa and her staff did a great job testing and fitting me which is why I've been coming to her for many years for my hearing aid needs!”
01/20/2017 Review submitted online
“My hearing aids are fantastic. This is my second pair. The first pair was bought elsewhere. The service given by Universal is beyond good. The whole staff has one thing in mind, "make the client happy", I'm happy.”
11/22/2016 Review received via mail
“Prior to coming to Universal Hearing my mother (93 years) had gone to an office that provides hearing aids. Unfortunately the hearing aid that she was given was totally inadequate to her needs. Then she came to Judy Hodosh. Judy was extremely thorough and gave my mother a series of preliminary tests to make sure that my moms needs were correctly identified. After that more discussion of the various options. Finally the hearing aid she received worked beautifully. My mother's hearing is vastly improved. I owe this to the professional and excellent work done by Judy. I cannot praise her highly enough!. If you need a hearing aid or have hearing issues Universal Hearing is your goto place ... and ask for Judy Hodosh.”
10/27/2016 Review submitted online
“As the wife of the patient, I just can't say enough about how wonderful, warm and loving this office is. From the first moment we stepped into the office, we both felt like we had just experienced a great big hug. I've never been to such a welcoming office that on the very first day we felt like long time patients and friends. Every person in this office is wonderful and Lisa Goldstein is perfection!!”
08/09/2016 Review submitted online
“First of all, all the staff is terrific. I was seen the day after I called, find support staff enormously helpful, and love the 'walk in' hours for little 'tweaks'. Most importantly: I knew my hearing was diminishing but didn't realize how much until I got my hearing aids: it was a mini-miracle, a reminder of what it's like to hear normally--in noisy restaurants, crowded events, everyday life. And (since vanity counts), even my closest friends don't know I'm wearing aids unless I tell them (which I do, because mini-miracles should be shared!)”
01/31/2016 Review submitted online
“The doctor was great, really nice, but I did feel that one of the receptionists was unpleasant.”
01/20/2016 Review verified by phone
“I appreciate how much better I hear, how easy to wear my hearing aids and to back engaging in life! Universal Hearing is the only place I would recommend to my friends. Don't go through your days thinking this is it, there's hearing aids that are wonderful. ”
08/19/2015 Review received via mail
“She explained everything to me thoroughly.”
08/15/2015 Review verified by phone
“I have been extremely satisfied with the help I got at Universal. Judy Hodosh could not have been more thoughtful and friendly in taking me through the benefits of wearing hearing aids. The results are truly life-changing.”
02/22/2015 Review submitted online
“They were very nice. They did everything I needed to get done and I got out of there quickly.”
11/18/2014 Review verified by phone
“She was very personable and very warm. Lisa was also very understanding and patient. ”
11/04/2014 Review verified by phone
“I got my first hearing aid two years ago. We had trouble getting it to fit comfortably, and I began to feel discouraged, but Lisa would not give up, and she did finally find a way to make it fit well. I have been very happy with my hearing aid and with the service provided by Universal Hearing Care. I recently upgraded to a stronger aid, and I'm thrilled with the results. Lisa, Judy, and Pamela have been tremendously helpful. They are patient, professional, very knowledgeable, and a delight to deal with.”
09/17/2014 Review submitted online
“She was a nice lady and she seems to know what she is doing. ”
09/03/2014 Review verified by phone
“We realized quickly that Judy knew what she was doing. She took care of my wax problem quickly. ”
07/22/2014 Review received via mail
“She took her time with me. She had a very nice manner and asked me a lot of questions. ”
07/03/2014 Review verified by phone
“She seems knowledgeable and experienced.”
06/17/2014 Review verified by phone
“Within 15 minutes of sitting down with Lisa Goldstein of Universal Hearing Care, she had clearly demonstrated how much she could improve my hearing. It was an absolutely astounding experience!! Clearly I should have visited the Universal Hearing Care five or more years ago! After more than three months experience with the hearing aids, I do not ever want to be without them!”
05/30/2014 Review received via mail
“I liked their professional manner and I would recommend them to anyone having a problem. ”
05/28/2014 Review verified by phone
“I like the caring attitude and professional expertise of Lisa and Judy - and the excellent advice about my new hearing aids, which are a big improvement from my older ones. I highly recommend Universal!”
05/20/2014 Review received via mail
“In 2010 I had gone for hearing aids of the same quality and no matter how many times I sent them back they could not fit them to me because of my ear canals are very small. They gave up. My experience with Judy Hodash was the complete opposite. She worked with me and had a special mold made to fit my needs and I could not be happier. She really knows how to handle people and for her there is no such word as impossible.”
05/16/2014 Review received via mail
“I was fitted with a pair of oticon minirite aids in early March. I promptly left for a two month vacation overseas without a checkup. The aids work great. Not as good as God given, but close. I just went back for a minor tuneup and cannot overstate my satisfaction with the devices nor Lisa and her staff.”
05/13/2014 Review submitted online
“I took my friend in and Judy Hodosh was wonderful and really helpful to my friend, who has really small ear openings. No one had been able to help her before. A joy to work with!”
05/09/2014 Review received via mail
“They spent a lot of time with me and made me feel comfortable. ”
05/01/2014 Review verified by phone
“My problem was solved after extensive testing and I was happy with the professionalism. Everyone was very personable and well trained. I have already recommended this company to friends.”
04/29/2014 Review received via mail
“I like how kind and understanding everyone is in this office. I cannot imagine going anywhere else!”
04/29/2014 Review received via mail
“A wonderful experience! Judy was patient and terrific to work with on my hearing issue.”
04/16/2014 Review received via mail
“I am most appreciative of Lisa's personal attention and trust her recommendations. She never fails to spend as much time as needed to explain everything thoroughly. She is not here to "sell" me a hearing device. She wants to help me enjoy my life which I certainly have since I got my hearing aid.”
03/27/2014 Review submitted online
“I like Lisa and the rest of the staff! Extremely professional, caring & compassionate. I'm very excited to be working with you and continuing my relationship with you all. God bless you!”
03/25/2014 Review received via mail
“I like Judy Hodosh. I already had been seen another place and at my daughter's urging, went and saw Judy. I was impressed. She was patient, knowledgeable and kind. I will recommend her to friends.”
03/18/2014 Review received via mail
“Full explanation of testing and correction - no rushing. All aspects fully understood and assisted. Timing as promised. Friendly, personal, easy access, always available.”
03/18/2014 Review received via mail
“Judy Halosh helped my 91 year old mother and we were both impressed with her patience and knowledge. I know that my mom is hearing better and has a better understanding of her hearing aids now!”
02/20/2014 Review received via mail
“I put off getting hearing aids for many years. Universal hearing care was recommended by my doctor and I'm so glad I went. They were so patient with me knowing that it was a big step. It has really made a difference. I'm so happy I was referred to your office.”
02/10/2014 Review submitted online
“The audiologist was more into her personal life and telling me about it - I wasn't interested. Also, she was pushing a hearing aid on me without giving me more information. Not professional. ”
01/09/2014 Review verified by phone
Received 03/19/2018Official Response from Universal Hearing Care:“Thank you so much for your feedback. It is important to us. We strive to be professional at all times and we are sorry that you did not have a good experience. We were happy you came in an allowed us to demonstrate new hearing aids for you. Please consider returning to us in the future and we will be sure it will be a different experience. Sincerely, Judy Hodosh and the staff at Universal Hearing Care”
“He was very professional. ”
12/27/2013 Review verified by phone
“What great service. Lisa a jewel. I've been to other offices, but Lisa made me feel like family. Would NEVER think of going anywhere else for my hearing care.”
12/07/2013 Review submitted online
“I liked the caring and easy way Mrs. Goldstein introduced me to my aids. She took all the time required to see that I was comfortable in the application and use. She is there for any follow up reason. She's good and knows her job.”
09/19/2013 Review received via mail
“While traveling on business I was recommended to Universal Hearing for a hearing exam. The test was given by Lisa Goldstein M.A. CCC-A who explained how it was done in a caring and comforting manner Upon completion of the test it was recommended that I needed an aid for each ear. I was fitted with Oticon Alta pro Hearing aids by Lisa who explained how they were set up and how to put them on and work them. I was skeptical about getting hearing aids at first but was so satisfied with the knowledge of Lisa and her staff I gave it a try and after trying the streamer I also purchased the unit so I can be hooked up with my cell phone, telephone and TV through the hearing aids I would recommend Universal Hearing to anyone who asked me about my hearing aids, which have made a major improvement in my way of life. Thank you Lisa Goldstein ”
08/08/2013 Review submitted online
“I have been a customer at Universal Hearing Care since 11/12. I meet with Lisa Goldstein who has always been caring, considerate, knowledgeable and professional. The receptionist is always welcoming with a ready smile and personal greeting. I look forward always to my visits at this office.”
07/02/2013 Review received via mail
“Lisa and her staff, (Pamela), have the patients of a saint. I had been fitted somewhere else and they did not work. I found Lisa and Universal Hearing Care and we tried a pair of hearing aids. After two months I was having problems, however, Lisa and her Staff were very concerned, so we tried another pair. We changed many different items to make sure they were working properly. They took their time as I went back several times. We did find the right pair and I am extremely happy. They are the best, no pressure, they just wanted to make me happy and address my concerns. There are a truly professional organization.”
06/05/2013 Review submitted online
“Highly recommend, first visit today, very impressed with the service, all questions answered step by step, will definately get my next hearing aids from Lisa. Pamela was great on the phone, very courteous.”
05/24/2013 Review submitted online
“i have been going to Universal Hearing and Lisa Goldstein for almost 5 years. She recentyl fitted me with new Phonak Cross hearig aids----Fantastic. Lisa and her staff are very professional and knowledgable. Lisa is extremely patient and and is excellent at what she does.”
03/02/2013 Review submitted online
“A couple of things (Lisa Goldstein and Oticon technology) have changed my life. I had to been to several hearing clinics with my hearing loss in the speech frequencies but had been quite disappointed with the results. A couple of audiologists even told me I was "profoundly deaf" after reviewing my audiogram. By some stroke of good luck I was seen by Lisa Goldstein at Universal Hearing in Tarzana. With her experience and the Oticon technology I now can speak on the phone with confidence. I used to really dread it because I missed a lot of words and had to ask people to repeat frequently. Now with the Oticon aids and my streamer I am very relaxed and do quite well, at least a 9 or 10 on my cell. Even TV is better. I don't need the captions. With regular speech, I am able to do better than before, but not as good on my cell. Anyway, just wanted to say thanks for creating and making available the two factors that have changed my life. ”
02/28/2013 Review submitted online
“As an eye doctor, I know the meaning of quality patient care. Lisa Goldstein, M.A., CCC-A, gives her patients 100% of herself and the hearing aids she prescribes are top notch!”
06/14/2012 Review verified by phone
Clinic details
Universal Hearing Care specializes in all aspects of hearing care from diagnostic hearing testing to hearing aid sales and service. They serve patients of all ages with a majority of their patients in the senior population.
You can trust your hearing to the expert care of an experienced, licensed audiologist and caring support staff. They pride themselves on excellence in customer service and treating their patients like family.
Hearing care services
Universal Hearing Care is your resource for quality audiology and hearing aid services including:
- Complete diagnostic testing
- All levels and models of Hearing Aids
- Assistive Listening Devices (ALDs)
- Hearing aid maintenance, checks, cleaning, service and repairs
- Bluetooth hearing aid accessories
- Custom earplugs for noise attenuation, swimming, in-ear monitors
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 9 am - 5 pm |
Wednesday | 9 am - 5 pm |
Thursday | 9 am - 5 pm |
Friday | 9 am - 5 pm |
Saturday | 8 am - 5 pm by appointment |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
