Performance Hearing Center - Winnetka

“After my wife nagged me for a year I got my hearing tested. After some public humiliation from my wife, I now have my first hearing aids. Dr. D’Cunha explained the issues and options to me very thoroughly and clearly. In addition to be a skilled professional, she's an absolute pleasure to work with. ”

“Being a newly diagnosed patient with mild to moderate hearing loss, I had visited another provider near me and was less than impressed with their services and was still in the dark about what I should be going through as a new patient. I sought out another hearing center/provider that was a little out of my area and was put in touch with Dr. D’Cunha at Performance Hearing Center. I spent an hour and a half learning in great detail about my specific loss of hearing and how it could be improved. Dr. D’Cunha made a recommendation and I plan to pick up my new hearing aids in a week. I can expect a similar visit to have my devices programmed for my specific needs with follow-ups needed for fine tuning, included maintenance and care. Performance Hearing Center has a new patient for life. Thank you Dr. D’Cunha and Stephanie for providing me an awesome experience!”

“If I could give Dr. D'Cunha a 10 rating I would, so I will. She's everything you could possibly want in an audiologist; she knows exactly what she's doing, she listens and pays attention to her patient's needs, she's personable, thorough, extremely fair-priced, and located where there's free parking right in front of the entrance. Whether it's your first experience with an audiologist (it's my second) or you're even mildly unhappy with your current one, you won't find anybody better. ”

“Dr. D'Cunha did an excellent job of explaining my hearing issues and my options. I would highly recommend her.”

“I am a first time hearing aid user. I am a retired Communications Engineer and part time musician. My hearing is and always has been important and an integral part of my life and work. After convincing my primary physician that I had hearing loss and my ears weren't full of wax; I was referred to Dr. D'Cunha. In our first interview she listened. I explained my situation of which she validated during the testing. I have had three visits since my initial session with my new hearing aids and each time she has listened and responded with a solution. I am very happy that I was referred to her . She is very personable and professional and I would recommend her to anyone who has a hearing problem. ”

“I was referred to Dr. Beverly D'Cunha by a friend and am happy I went to see her. She is an audiologist who clearly cares about her clients. She is very professional, friendly and courteous. ”

“Dr. Beverly D'Cunha AUD is an excellent Audiologist. Someone who cares about her patients/customers. She is able to provide high quality hearing aid recommendations and very good follow up with her patients to see how they are doing and if necessary give make adjustments when needed. See is able to make time available to either see patients/customers in a short appointment time or easily discuss issues on the phone. Dr. D'Cunha is also very experienced in dealing with and assisting patients with Tinnitus issues. I highly recommend Dr. Beverly D'Cunha.”

“My mom's hearing has been rapidly declining, and she desperately needed hearing aids in both ears. Her insurance gave me a list of network providers, some of them located only minutes away from us, but none of them satisfied me as I went down the list and checked out each. Then I came to Dr. Beverly D'Cunha at the Performance Hearing Center. At first, I couldn't help but be suspicious of the 5-Star reviews. These days and age when medical professionals and institutions have lost the art of genuine care and compassionate service, I couldn't believe what these reviews were claiming about Dr. D'Cunha. Knowledgeable and excellent? Possibly so. But Compassionate? Caring? Patient? Meticulous? Hmm... I honestly thought, "Is she for real? Are these by real customers or by paid reviewers?" When we called and talked to her on the phone, her kindness and patience with which she fielded our numerous questions helped dissipate our doubts somewhat. We decided to give her a try and go see her for the initial consultation, although her practice was located a little farther away from us than other providers. That was one of the BEST decisions we made this decade. Dr. D'Cunha was EVEN MORE kind and patient (and yes, compassionate, understanding and caring, too) IN PERSON. She carefully went over each aspect of Mom's auditory test and evaluation in meticulous detail, helping us understand Mom's condition better. We so appreciated the way she connected with both Mom and me with such respect and genuine care. Yes, she WAS for real. And Dr. D'Cunha was indeed highly professional and knowledgeable as she explained and led us through the technological and cognitive aspects of hearing aids and various options available for Mom. She offered Mom her best recommendation but also honored and respected Mom's personal wishes. She has earned our trust and respect and admiration in that first 2-hour appointment. Thanks to Dr. D'Cunha, Mom with her hearing aids is now able to enjoy LIFE anew: the chirping of the birds, the bristling of the tree leaves against the gentle breeze, the ticking and chiming of the mini grandfather wall clock, to name a few. And I need not shout at her anymore! If you're looking for an excellent trustworthy audiologist for your hearing needs and shopping for the right hearing aids, your search should end here. D'Cunha will meet all your expectations and more. And she will further surprise and bless you with her extraordinary PERSON. I cannot recommend her enough. And yes, this is a real review of Dr. D'Cunha based on our personal experience as real customers of hers. Oh, did I mention how clean and organized and well-sanitized her office is? Dr. D'Cunha sterilizes her office after each visit, and we feel completely safe each time we are there. We are so blessed and grateful for having found Dr. D'Cunha for Mom's hearing issues and are looking forward to each and every one of our follow-up visits. ”

“I'm a first-time hearing aid wearer. I didn't know what to expect, good or bad. But I now believe in the value of hearing aids, and really believe in Dr. D’Cunha's expertise. She is compassionate, smart, listens to her patients, and believes in service. In fact, my wife, who has helped with her mother's hearing aid issues for years, told me how much she wishes her mom had come here first! I could not recommend Performance Hearing Center and Dr. D’Cunha enough.”

“Dr. Beverly, you are incredible. Thank you for giving me the ability to hear and being so accommodating, compassionate, thorough, quick, and providing excellent service in a timely manner. Quality care and service is a lot to ask for these days and I appreciate it greatly! I love my hearing aids, your recommendation was spot on! ”

“I feel so fortunate to be a patient in this office. Dr. Beverly is truly wonderful. She is knowledgeable, patient, caring, and extremely competent. From the moment I spoke to her on the phone I knew I was going to be happy; but little did I know just how much. I truly hit the jackpot in the hearing aid dept, You will not find anyone better then Dr. Beverly. I love my hearing aids, and I love the office,”

“Great job.”

“A fine Doctor, Audiologist, and a compassionate human being. It is a privilege and pleasure to work with her in finding a solution to my hearing health needs.”

“Dr. Beverly D'Cunha has a unique medical personality that makes you feel comfortable. She explains in a manner that is easy to understand and open to any questions to help you feel a part of the process. As a first time patient, we established a baseline for further appointments. She is knowledable and I look forward to my follow-up appt. in the future. As a health professional myself, I can highly recommend Dr. D'Cunha.”

“Dr. Beverly D’Cunha is amazing and a life saver. I made an appointment with Beverly and she was smart, kind, and extremely meticulous with her exam. Dr D'Cunha quickly identified which hearing aid and configuration would work best for me. Beverly also facilitated fast service from Phonak (who are also excellent in their service). Thanks for all you have done.”

“I cannot say enough good things about Performance Hearing Center and Dr. Beverly D’Cunha. I am only 51 years old, but have noticed a decrease in my ability to hear conversations properly in restaurants and at work. I made an appointment with Beverly and she was kind, and extremely thorough and meticulous with her exam. After the test, It was clear that my hearing was not good in 1 my left ear. I tried on a hearing aid, and for the first time in 10 years I was able to hear properly. I could even hear my hand brush against my jeans… I started to cry. I bought a pair of hearing aids immediately and she has taken care of me ever since. She is always available and will always answer questions and make time for patients. I cannot thank her enough!!!! ”

“Dr D’Cunha is, in the words of Tina Tuner, simply the best. She is a fantastic care provider for hearing aid-related needs. She is very knowledgeable and works at a very calm and reassuring manner. She listens thoughtfully and is gracious with her time and in her follow ups. I have been very happy with the results. I am hearing well for the first time in years. If you need hearing aids, I highly recommend Dr D’Cunha! ”

“Dr. D'Cunha is amazing. She really takes the time to help you feel comfortable with your new hearing devices. She is the type of doctor that focuses on fostering a relationship with you and explains things along the way. I am so happy I found her. Finding a doctor that you know you can talk to about hearing needs is so important and that is what you receive from her. She reviewed all the available options for hearing devices and helped me feel confident it getting the devices that work best for me and my lifestyle. ”

“Dr. D'Cunha has always been very attentive and able to answer all my questions. Her care for my new hearing aid has been superb. She is very friendly, and made herself available to speak to my concerns. I highly recommend her very up to date office and hearing testing equipment, and the excellent customer service she provides.”

“I am so happy I found Dr. D'Cunha! She is friendly but professional and extremely knowledgable. She takes time to thoroughly explain your hearing problem and fit you with the perfect hearing aids. I have worn hearing aids for many years and I can honestly say that I no longer, constantly, ask people to repeat themselves. Dr. D'Cunha's office is immaculate and she abides by all the COVID-19 protocols. She responds to telephones messages very quickly and there is no waiting when you have an appointment. I would not hesitate, in the least, to recommend her to anyone that needs hearing aids. She put me at ease the minute I walked into her office. ”

“Dr. D’Cunha is a total professional yet she is extremely personable, not an easy feat to pull off. I’m extremely happy with my hearing aids and would have no qualms about contacting Dr.D’Cunha at any time with any questions or concerns I might have. I would recommend Dr. D’Cunha without any reservations whatsoever.”

“Dr. D’Cunha is extremely professional, she has all the latest testing and audiology equipment and also an extremely courteous and professional bedside manner. It’s not easy to find an audiologist of her caliber. Honest, knowledgeable, intelligent with a professionally clean and managed office. ”

“Dr D'Cunha was a G-D send. My hearing has been has been getting worse and worse. Tried different companies, including surgery to use the BAHA. Nothing worked until i consulted with Dr D'Cunha . What a refreshing change to have a caring professional reviewing my situation and coming up with a solution I would recommend her to anyone who has hearing loss. Her professionalism and caring is amazing ”

“I had acquired a pair of hearing aids from another provider and wore them for several years. Their performance over those years degraded to the point where I needed new ones. My medical insurance company recommended Performance Hearing Center and suggested the Winnetka clinic. I set up an appointment and met Dr. Beverly D'Cunha. She was very thorough using several tests and clearly explained specific needs those tests showed. She was very patient to technically explain which hearing aids would be best for me and I'm several weeks into the trial period and the new hearing aids are considerably better than my old ones ever were. I have been impressed with Dr. Beverly's technical knowledge as well as her meeting me every time at her office front door with ZERO waiting time. I would highly recommend her. ”

“Sitting at the same breakfast table I had been using for 20 years. I leaned back a bit, I heard a distinctive “creaking”. I asked my Wife, “where is that ‘creaking’ coming from”? She told me, “that’s been there for years, you just haven’t heard it”! I hear it now because of a new hearing aid that I had gotten the day before! This hearing aid is kind of incredible! It is quite “High Tech” and lets me hear things that I didn’t realize I had been missing. Beverly tested me last October and found one ear with very poor hearing ability, while the other ear was almost 100%. She didn’t feel comfortable fitting me with hearing aids until I had an MRI to determine whether or not there was any possibility of repairing the bad ear. So she sent me to an ENT Doctor who was able to recommend an MRI be performed. The final determination was made that there was nothing that could be done to make the “bad” ear normal again so with the “ethical” issue resolved, Beverly fitted me with a hearing aid for the “better ear”. There is a possibility we can do a “crossover” at a later time, which is where a receiver/transmitter that looks just like a simple hearing aid, will be fitted for the bad ear and send any sounds that register on the “bad ear” side, transmits the sound to the “good ear” via Bluetooth . . . so I don’t miss anything! Beverly also did some magic and connected my hearing aid to my cell phone via Bluetooth and I no longer have to hold the phone up to my head to hear the caller! The caller’s voice is transmitted to my hearing aid! Perfect! And I get to choose whether or not to use that setting! Beverly told me that she could set it up so that my TV sound could also be transmitted directly to my hearing aid (depending on Bluetooth availability)! Ain’t technology great? I forgot to ask her for the details, but I’ll see her soon! Highly recommend her! She is the only one I have spoken with about enhanced hearing, who makes perfect sense. ”

“This is my first experience with hearing aids. I went on line to investigate hearing aids and came across a sight, the person I spoke to actually answered all of my questions and told me Beverly was in my local area. He told me I could see Beverly and then a few other audiologists before making a commitment. I made an appointment and was delighted with her entire time with me. From the moment I met her, I felt very comfortable and by the time I left, I selected her to be my audiologist. She explained every test and answered every question perfectly. My new hearing aids are wonderful. Without question, I would recommend her to anyone with a hearing problem. So happy that I got the referral. Beverly is a very competent, pleasant professional with a great "bedside manner". I am so excited with my new ability to hear and feel she held my hand through the entire experience. Can't wait to see her again for my follow-up. ”

“As a first time hearing aid user i was recommend to Dr. Beverly D'Cunha office and could not be more pleased . She is a very caring, professional ,knowledgeable induvial, she uses the latest equipment to ensure that my new devise is adjusted perfectly to suit my new hearing needs. I felt extremely comfortable in her office and look forward to being able to reach out to contact her if i have additional questions or any service related needs.... ”