Empire Hearing & Audiology

7591 Morgan Rd Liverpool, NY 13090
(315) 849-3929


Photo of Lisa Thomas, AuD, CCC-A from Empire Hearing & Audiology

Lisa Thomas,


Dr. Lisa Thomas is a licensed audiologist who joined our team in 2010. She earned her bachelor’s degree and her doctorate in audiology from Syracuse University. She holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association. Dr. Thomas is knowledgeable in the latest technology in hearing aids and devices and can help you choose the best solution for your hearing loss needs. 


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 10 verified patient reviews for Empire Hearing & Audiology! Their average review score is 5 () from 10 reviews.

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“I have found Maico to be professional, friendly and helpful. Appt times are almost always on time. Follow up care is generally twice a year with hearing tests conducted in office on a regular scheduled basis. Crystal is my regular contact person and is very helpful in resolving any issues I may have and always explains what can solve those issues. I have always been satisfied with the care I receive.”

Richard W. of Cicero, NY   
02/04/2022    Review submitted online

“" The staff at the front desk of Maico Hearing Aid Service in Liverpool are so friendly - they're absolutely wonderful! I also can't rave enough about Crystal. She always goes above and beyond to provide exceptional customer service to me and my mom! She's the best! "”

THERESE T. of Rome, NY   
06/21/2021    Review submitted online

“I'm 100% satisfied with my hearing aids. They are the latest in technology, low maintenance, and the battery charger is so convenient. I'm very happy my hearing aids are small in size, barely visible, and very comfortable. An added benefit, there are no extra charges for planned or unplanned service appointments. In addition to all these wonderful features, the service is exemplary!”

Jean L. of Liverpool, NY   
03/04/2020    Review submitted online

“Open the 5th of July 2019 Crystal was wonderful. Denise her usual proficiency. Always friendly excellent hearing exam very happy with my hearing aids two generations of my family have used the Maico Hearing Aid Service.”

Karen K. of Syracuse, NY   
07/05/2019    Review submitted online

“My first meeting with Crystal was more than I expected. She explained everything so I could understand what was happening. Later when I met with Lisa she was very understanding and helped me to adjust to the hearing aids. I would highly recommend them to anyone. A friends mom went some where else several years ago and when my friend and I were discussing my visits she said she wished her mom had gone there.”

Cathy L. of Liverpool, NY   
11/08/2018    Review submitted online

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Clinic details

Begin your journey to better hearing

Maico Hearing Aid Service provides individual hearing care plans for patients based on their needs, lifestyle and budget. With state-of-the-art equipment and services, we offer the latest in technology in hearing aid and devices from the top manufacturers. We take pride in developing long lasting relationships with our patients in order to ensure complete satisfaction in their hearing healthcare. 

Hearing care services

Our services and products include:

  • complimentary hearing screenings
  • diagnostic and routine testing
  • hearing aid demonstrations and sales
  • programming and adjustments
  • hearing aid repair and cleaning
  • batteries and accessories
  • warranties available
  • trial periods on new hearing aids
  • referral rewards
  • tinnitus evaluation and management
  • 0% financing


(315) 849-3929

Hours of operation

MondayOpen by appointment
TuesdayOpen by appointment
WednesdayOpen by appointment
ThursdayOpen by appointment
FridayOpen by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.
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