HearingLife - Syracuse

"Your hearing is our expertise"
Open now! 8:30 am - 5:00 pm.
1001 James St Syracuse, NY 13203
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A message from HearingLife - Syracuse about COVID-19:

WE ARE OPEN to serve you and we are taking all of the appropriate COVID19 precautions. Please call us today to schedule your appointment.

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Photo of Kaleigh Andino, AuD from HearingLife - Syracuse

Kaleigh Andino

Your Hearing Network
Your Hearing Network

Licensed Doctor of Audiology Kaleigh Andino earned her Bachelor of Arts in Communication Disorders and Sciences from the State University of New York at Buffalo and her clinical doctorate in Audiology from Syracuse University.

Kaleigh supplemented her studies at Syracuse University with practical experiences at a variety of clinical placements in Central New York. Kaleigh's clinical experience includes pediatric through adult comprehensive audiometry, central auditory processing disorders, vestibular evaluations, tinnitus retraining therapy and fitting digital hearing aids. While at school, Kaleigh served as Vice President of the Student Academy of Audiology, where she organized and volunteered at charitable events, free hearing screenings, and other community outreach activities. She also received the Louis DiCarlo scholarship, which was awarded for showing compassion, enthusiasm and respect in a clinical setting. Kaleigh has always aspired to practice as an audiologist, as she knows first-hand how hearing loss can affect quality of life.

This provider has NPI #1932574217 and is licensed in New York (#002528, #14000043307).

Hillary Masucci


Hillary Masucci is a New York-licensed Hearing Instrument Specialist who strives to help each person hear their best. Her knowledge in the latest technology in hearing aids and devices will help you choose the best solution for your individual needs. 

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 8 verified patient reviews for HearingLife - Syracuse! Their average review score is 3.38 () from 8 reviews.

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“It seems like all they care about are hearing aid sales. I wanted to come in for a hearing evaluation and they wouldn't let me come without having my wife present... presumably to double team me and pressure me into buying 7000$ hearing aids. After the appointment, they kept bombarding me with calls and letters in the mail. Would not recommend.”

of East Syracuse, NY   
10/31/2019    Review submitted online
1 out of 5 1.

“After making an appointment to have a free hearing test at the James Street office in Syracuse, I got my test and the provider issued me free hearing aids. I didn’t expect this but after tests revealed my severe loss he said my insurance would cover and they would be free to me. My hearing was improved as I had only one hearing aid and it was an old one, I had lost the other. After a week passed the dr called me back in the office and demanded my hearing aids back. He said that the company changed tax ids and for that reason could not issue me the hearing aids. To issue great tuned hearing aids to a patient and take them back one week later is criminal. A changed tax ID? Why didn’t he know this when I was sitting in his office and he had checked all the paperwork. Don’t go here. Find another more stable provider. This was a terrible experience for a 65 year old hearing impaired individual. ”

of Syracuse, NY   
02/26/2019    Review submitted online
1 out of 5 1.

“I went in there to secure batteries and ear bud replacements. I got the batteries but was told I could only get the ear buds during specified "walk in" hours. There was no one in the waiting room and two persons in the office. I was required to make an appointment and make an extra trip, wasting my time. This poor customer service does not make me want to replace my hearing aids in the future with them.”

of Jamesville, NY   
10/17/2017    Review submitted online
1 out of 5 1.

“I was very nervous + vain about needing hearing aids. Kudos to Ryan Potter to get me through the initial stages of doubt + nerves. He has been very patient w/ me. End result happy w/ my experience. Thanks Ryan Potter.”

of Syracuse, NY   
02/15/2016    Review submitted online
5 out of 5 1.

“I thought she was honest, thorough, and professional. The only thing is, I didn't really think I needed a hearing aid that bad. My hearing is not that bad. I mostly went to please my wife. She showed me something that could improve it a little bit, and I didn't think it was worth the cost at this time.”

of Liverpool, NY   
10/21/2015    Review verified by phone
5 out of 5 1.

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Clinic details

About this hearing center

HearingLife is committed to helping you hear your best. Our professionally-licensed hearing care practitioners specialize in finding solutions for hearing problems that are individually tailored for each person. With our nation-wide network of hearing centers, you can trust that your hearing care can be continuous wherever you go. If you're in Syracuse or the surrounding areas and need help with your hearing, we want to be your hearing center.

Hearing care services

At HearingLife in Syracuse, we are dedicated to offering a nation-wide network of caring, professional and highly-skilled hear care practitioners who work together to help you hear your best, whether you are at home, traveling or even if you move across the country. We are proud to be your trusted source for quality hearing aids and hearing aid services, including:

  • complimentary hearing assessments
  • hearing aid evaluations
  • hearing aid sales from major manufacturers
  • computerized hearing aid fittings to ensure proper amplification
  • hearing aid accessories
  • assistive listening devices
  • after-sales hearing aid services; cleaning, checks, maintenance and repairs
  • hearing aid batteries


Hours of operation

Monday8:30 am - 5:00 pm
by appointment
Tuesday8:30 am - 5:00 pm
by appointment
Wednesday8:30 am - 5:00 pm
by appointment
Thursday8:30 am - 5:00 pm
by appointment
Friday8:30 am - 5:00 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.