Clinic staff
Ryan Potter
Originally from Western New York, licensed Doctor of Audiology Ryan Potter moved to Syracuse from Baltimore, MD, where he worked in a variety of clinical settings. Ryan's clinical training includes the University of Maryland Medical Center where he performed general audiology services, as well as cochlear implant services. He also completed clinical training at the Kennedy Krieger Institute, an internationally recognized facility for children and adolescents, where he performed diagnostic testing and hearing aid dispensing.
Ryan earned his Au.D. of Audiology from Towson University, Towson, Maryland, and his B.S. in Speech and Hearing from Elmira College. He enjoys performing audiological evaluations of infants, along with hearing aid dispensing. Ryan also loves working with the geriatric population and seeing the improvement in their quality of life after they begin using their new hearing aids.
Currently living in DeWitt, Ryan spends his down-time listening to music, reading, cooking and spending time with friends and family.
Kaleigh Richardson
Licensed Doctor of Audiology Kaleigh Richardson earned her Bachelor of Arts in Communication Disorders and Sciences from the State University of New York at Buffalo and her clinical doctorate in Audiology from Syracuse University.
Kaleigh supplemented her studies at Syracuse University with practical experiences at a variety of clinical placements in Central New York. Kaleighs clinical experience includes pediatric through adult comprehensive audiometry, central auditory processing disorders, vestibular evaluations, tinnitus retraining therapy and fitting digital hearing aids. While at school, Kaleigh served as Vice President of the Student Academy of Audiology, where she organized and volunteered at charitable events, free hearing screenings, and other community outreach activities. Kaleigh also received the Louis DiCarlo scholarship, which was awarded for showing compassion, enthusiasm and respect in a clinical setting. Kaleigh has always aspired to practice as an audiologist, as she knows first-hand how hearing loss can affect a person's quality of life.
Clinic reviews
Read 8 verified patient reviews for HearingLife - Syracuse! Their average review score is 3.38 () from 8 reviews.
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“After making an appointment to have a free hearing test at the James Street office in Syracuse, I got my test and the provider issued me free hearing aids. I didn’t expect this but after tests revealed my severe loss he said my insurance would cover and they would be free to me. My hearing was improved as I had only one hearing aid and it was an old one, I had lost the other. After a week passed the dr called me back in the office and demanded my hearing aids back. He said that the company changed tax ids and for that reason could not issue me the hearing aids. To issue great tuned hearing aids to a patient and take them back one week later is criminal. A changed tax ID? Why didn’t he know this when I was sitting in his office and he had checked all the paperwork. Don’t go here. Find another more stable provider. This was a terrible experience for a 65 year old hearing impaired individual. ”
“I went to the Oswego office where I have been going the last 2 years to get batteries and a card of ear buds. I was given the batteries but told in no uncertain terms that I could only get the ear buds during their walk in hours. I was also told that I could not buy a card of ear buds there or anyplace else. Considering the cost of the hearing aids and the responses I was given I am certain to go elsewhere. ”
“I went in there to secure batteries and ear bud replacements. I got the batteries but was told I could only get the ear buds during specified "walk in" hours. There was no one in the waiting room and two persons in the office. I was required to make an appointment and make an extra trip, wasting my time. This poor customer service does not make me want to replace my hearing aids in the future with them.”
“I was very nervous + vain about needing hearing aids. Kudos to Ryan Potter to get me through the initial stages of doubt + nerves. He has been very patient w/ me. End result happy w/ my experience. Thanks Ryan Potter.”
“I thought she was honest, thorough, and professional. The only thing is, I didn't really think I needed a hearing aid that bad. My hearing is not that bad. I mostly went to please my wife. She showed me something that could improve it a little bit, and I didn't think it was worth the cost at this time.”
More information
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5:00 pm by appointment |
| Tuesday | 8:30 am - 5:00 pm by appointment |
| Wednesday | 8:30 am - 5:00 pm by appointment |
| Thursday | 8:30 am - 5:00 pm by appointment |
| Friday | 8:30 am - 5:00 pm by appointment |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details