A message from Audiology Center at Racker about COVID-19:
Dr. Monica Brace Van Houten is a New York State Licensed Audiologist and Hearing Aid Dispenser. She provides complete hearing care services to patients of all ages. She is a Fellow of the American Academy of Audiology and will help you make the best choices with all of your hearing needs.
Read 4 verified patient reviews for Audiology Center at Racker! Their average review score is 3.75 () from 4 reviews.
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“I brought my mother there. We had previously had a hearing test done for her at Ithaca College, done by the audiologist there. So we brought that results of the test with us. I mistakenly thought that there was going to be additional testing done, which there was not. So the only thing that occurred at this office visit was that the audiologist brought us in and started trying to sell us a hearing aid. We asked for information about various hearing aids and I said well is this the only brand that you have available? She said well this is the only one that is a good hearing aid, so this is the only one I'm presenting you. I was actually quite shocked. because I had expected that since Franziska Racker Center is a non-profit, that it would be more like a consultation about a variety of options, and it was not that at all. It was an attempt to sell us just these hearing aids that she was recommending. One of the reasons I came to see her was because I specifically did not want to go somewhere that was just selling, because I wanted an independent, neutral opinion on which hearing aids would work best for her. This was more of a hard sell than what we've gotten from hearing aid places that are more openly just trying to sell you a hearing aid. We expressed our concern and disappointment that the consultation was not what we expected. (We went somewhere else and later purchased a hearing aid and it's going very well.) This was a very, very unprofessional experience for us and I've actually mentioned it to several people and they were shocked as well. ”
“They were informative. ”
“They were great!”
“Very knowledgable staff.”
About this hearing center
Franziska Racker Centers is a voluntary not-for-profit dedicated to creating opportunities for people with special needs. We provide Early Childhood, Clinical, Mental Health, Community Support and Residential Services for individuals with disabilities and their families, helping people have good lives. Franziska Racker Centers employs over 700 people and serves over 3,000 individuals annually.
Hearing care services
Franziska Racker Centers Audiology clinic offers services including evaluation testing, hearing aid sales, cleaning and repairs. The clinic is open to the general public and serves people of all ages including those with developmental disabilities. Our audiology program services all individuals within our communities and is the only nonprofit audiology service in the area.
We have 26 sites in Tompkins, Cortland, and Tioga Counties to better serve all of your needs.
|Monday||8:00 am - 4:00 pm|
|Tuesday||8:00 am - 4:00 pm|
|Wednesday||8:00 am - 4:00 pm|
|Thursday||8:00 am - 4:00 pm|
|Friday||Open by appointment|
Accepted forms of payment
- Insurance accepted, please call for details