Read 6 verified patient reviews for Hearing Solutions of North Georgia - Ellijay! Their average review score is 4.83 () from 6 reviews.
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“I’m 68 and have known for several years that my hearing was not what it should be. Dealing with background noises has been a long-time problem. Basic conversations with my wife had become difficult and a source of frustrations for both of us. As a result, I finally decided to take action and contacted Hearing Solutions of North Georgia (Ellijay). What a great experience! I was met at the front door by Molly and was put at ease from the start. The initial interview was very detailed, the actual testing was comprehensive, and the explanation of results was very specific, but easy to understand. The clear result? I needed hearing aids. From this point, I received great service concerning options, pricing, fitting, operation, insurance administration…the whole nine yards. There was no attempt at “up-sell”, only a sincere effort to solve my problem in a manner that was acceptable to me. I left the office with a demo set of hearing aids fitted to my personal needs and will have my permanent set within a week. To sum it up, I had a first-class customer service experience at Hearing Solutions. This was primarily due to Molly’s skill and knowledge and her obvious commitment to do her best to address my issues in the best way possible. I could not have had a better experience with Molly…and with Hearing Solutions. I highly recommend this excellent service provider.”
“Customer service and satisfaction is number one with Molly. Always very pleasant and willing to help with whatever is needed to make my hearing better. Definitely an asset for Hearing Solutions of North Georgia-Ellijay.”
“Excellent customer service. Goes out of their way to be helpful and always cheerful to do so. I am a customer forever!”
“I have been wearing hearing aids for quite some time. This morning I got up and the dome on one of the hearing aids was missing. Though I am not a patient at Hearing Solutions, Molly was so gracious to remove the dome from my ear without an appointment.”
“Young lady was extremely nice and very helpful. Was visiting my brother in Ellijay from Louisville KY when my hearing aids went dead . She took me in same day I called and fixed them right away for me. Thank you so much. Not being able to hear is a terrible feeling. ”