North Georgia Audiology - Johns Creek / Suwanee
Staff
Jessica Allen,
AuD, FAAA
Doctor of Audiology
Dr. Jessica Allen is a licensed audiologist and co-owner of North Georgia Audiology & Hearing Aid Centers. She earned her Doctor of Audiology degree from The University of Tennessee. Dr. Allen is a native of Augusta, GA where she completed her residency at the Charlie Norwood Veterans Administration Medical Center. She is knowledgeable in the latest technology in hearing aids and devices so she can help her patients choose the best solution for their hearing needs. Dr. Allen is a member of the American Academy of Audiology and the Georgia Academy of Audiology.
Mackenzie Harris,
AuD
Doctor of Audiology
Dr. Mackenzie Harris is a licensed audiologist who joined North Georgia Audiology & Hearing Aid Center in July 2023. She is a double alumna from Auburn University earning both her Doctor of Audiology degree and Bachelor of Science degree in Communication Disorders. She completed her residency at a large ENT practice with locations spanning across the Atlanta metropolitan area. Dr. Harris is a member of the American Speech-Language-Hearing Association and Georgia Academy of Audiology. She is passionate about serving others and believes audiology is the vessel through which she can fulfill her calling. Outside of work, Dr. Harris enjoys spending time with family and friends, drinking lots of coffee, and running.
Deborah Woodward,
AuD, FAAA
Doctor of Audiology
Dr. Deborah Woodward is the founder of North Georgia Audiology & Hearing Aid Centers and sees patients in both the Johns Creek and Gainesville offices. She a licensed audiologist with decades of experience helping people hear better. She enjoys customizing individual plans to assist hearing impaired patients with their journey toward better hearing. She is very active in her profession, as a fellow of the American Academy of Audiology, a member of Academy of Doctors of Audiology, and member of the Georgia Academy of Audiology. Dr. Woodward earned her doctorate in audiology from the Arizona School of Health Sciences.
Jenny Judkins,
BBA
Audiology Assistant
Jenny Judkins is our Audiology Assistant who joined the Johns Creek team in December 2019. She has a B.B.A. from Radford University in Marketing. Jenny, her husband and 2 daughters have lived in the area for 10 years and love the proximity to outdoor and city events. She is available to assist our patients with proper use and maintenance of devices, Bluetooth troubleshooting, and in-house repairs. Jenny enjoyed serving as a patient care coordinator in the front office for 2 years but has enjoyed furthering her knowledge of audiology in her transition to the back office. She loves the time she gets to spend with patients, helping all with their hearing needs.
Elizabeth "Liz" Huskin
Audiology Assistant
Excitement! That describes Liz's passion for the Audiology Assistant position. She enjoys helping our incredible patients with orientation and maintenance of their hearing devices. She is a native of Buford - “Go Wolves.” When she’s not working, Liz enjoys spending time with her family & friends and also loves doing DIY projects with her husband. Liz takes pride in being able to help others enjoy the gift of hearing.
Brooke Means,
AuD, FAAA
Doctor of Audiology
Dr. Brooke Means is a licensed audiologist and co-owner of North Georgia Audiology & Hearing Aid Centers. She earned a doctorate in audiology from Auburn University. A native of Mount Airy, GA, she completed her residency at North Georgia Audiology in Johns Creek. She is a fellow of the American Academy of Audiology and a member of the American Tinnitus Association and the Georgia Academy of Audiology.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 237 verified patient reviews for North Georgia Audiology - Johns Creek / Suwanee! Their average review score is 4.91 () from 237 reviews.
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“Great staff and very informative! I’ll recommend to anyone with hearing issues! ”
09/06/2024 Review submitted online
“Dr. Chambers and Liz make a great team. When I went for my first appointment I didn't expect to walk out with hearing aids, but I did and they work great. They take care to provide follow-up appointments to ensure that hearing aids are working correctly. Thank you for such great service and quality hearing aids.”
07/30/2024 Review submitted online
“Excellent and professional clinic!!”
07/19/2024 Review submitted online
“Dr. Allen was very professional and helpful in explaining my hearing situation and options available for me. Her follow-up emails provided additional information I requested to help in making my decisions. Very easy and friendly check-in with the front desk help, and just an overall great experience for someone facing hearing loss. ”
07/18/2024 Review submitted online
“Best hearing aids and service. I recommend anyone that has experienced challenges with hearing aids or hearing to give them a call.”
06/18/2024 Review submitted online
“Great practice. My experience with Dr. Chambers was top notch. She was thorough in her testing and explanations. She provided very professional and personable care. Jenny helped with follow up questions and was so nice! My new hearing aids are improving my quality of life and I couldn’t be happier. I highly recommend North Georgia Audiology.”
06/05/2024 Review submitted online
“Completed a Remote Care appt today with Dr Allen. It was very easy and so convenient! Love NGA!”
05/24/2024 Review submitted online
“Trustworthy, prompt, polite, pleasant, competent, complete, care.”
05/15/2024 Review submitted online
“The audiologist and staff at North Georgia audiologist and hearing aid center especially Dr. Jessica Allen and the entire staff seem dedicated to providing exceptional care with a personal touch. The emphasis on building relationships and the welcoming atmosphere make it a highly recommended choice for anyone seeking audiology services.”
02/28/2024 Review submitted online
“Oh my goodness! These folks are so: Caring, Friendly, Considerate, Knowledgeable, and Accommodating, I don’t have enough words to express my appreciation for all they do for me. Dr. Harris, Miss Liz and Miss Sydney are very attentive to the patient and their concerns. Very organized and eager to please. ”
02/21/2024 Review submitted online
“Great making patients welcome. Reassured me throughout my visit. Technical expertise is amazing”
02/15/2024 Review submitted online
“Great staff and great hearing aides. Have recommended them to friends with hearing difficulties. The very best!”
02/02/2024 Review submitted online
“Unfortunately, one of my hearing aids died, so I faced an unwarrantied repair or purchase of a new aid. Liz helped me through this and we decided to have it repaired. She cleaned the operational device and was very professional in her demeanor.”
01/24/2024 Review submitted online
“The doctors and staff at NGA have always been thorough and courteous. Dr. Harris is a welcomed addition to the team of professionals. ”
12/14/2023 Review submitted online
“Always pleasant greeting and excellent service by the professional team. Updated aids really improved my hearing.”
11/22/2023 Review submitted online
“N. GA Audiology is a very good place for your hearing needs . The staff and doctors go beyond the call of duty and are very professional! I highly recommend because I only go to the best!!!”
11/20/2023 Review submitted online
“Excellent service!!! Love my hearing aid!”
11/16/2023 Review submitted online
“Always a pleasure to ask for and receive my needs and/or responses that resolve each and everyone of them! All employees are eager to provide each patient with friendliness.”
10/30/2023 Review submitted online
“I love the help that this office and their entire staff give to me each and every time I need it. Thanks so much to all.”
10/25/2023 Review submitted online
“I happily drive out to Johns Creek for the great and friendly expertise I get!”
10/06/2023 Review submitted online
“Excellent help in getting my aids working properly. Friendly understanding staff.”
09/28/2023 Review submitted online
“I love the people who render services at this location. And I also loved my hearing aids for for first 18 months but I found it very disappointing that rechargeable battery type was not nearly efficient after 18 months. If attending a function in the evening or watching a TV program, I had to find a time to be without my hearing aids in order for them to recharge. Then as I approached my 24th month, the left hearing aid would no longer recharge. It happened at a very inconvenient time as I was going out of town. But I will say you worked efficiently at providing a loaner set for the two weeks it will take to repair my battery charger or hearing aids. It makes me very hesitant about choosing the rechargeable next time. But one would be hard pressed to find nicer people than your staff!”
09/28/2023 Review submitted online
“I was treated with great respect and everything was explained before we did it. I felt very comfortable from when I entered until I left. No rushing and all my auestions were answered. The audiologist was terrific!”
09/28/2023 Review submitted online
“I always receive the most professional, courteous and timely service at this office. Dr. Allen is exceptional. Her attention to detail is very impressive. All the staff members at the Suwanee office are very accommodating, professional and friendly. When I last tried to replace my Mini Fit Pro Wax, I had to push it in quite strongly due to the built up wax resulting in it separating from my ear mold. The office scheduled an appointment the same day. I have only very the highest praise for all the staff members and the office in general. Thank you for being such caring professionals. ”
09/26/2023 Review submitted online
“I have been wearing hearing aids for more than 20 years and most recently have used both Oticon and Phonak hearing aids. NGA is my go to local hearing aid support -- they are great!!!! -5 STAR”
09/19/2023 Review submitted online
“From the minute I walked in I was treated with courtesy, kindness, and professionalism. The staff and Dr. Allen we’re friendly and took time to answer questions even when I got back in touch after my appointment with another question. ”
09/19/2023 Review submitted online
“Professional as always and on time with appointments. Staff knowledgeable and efficient. Thanks”
09/18/2023 Review submitted online
“I went into the office on Wednesday to have my hearing aid adjusted and as always Dr. Allen took great care of me in a few minutes, this office is amazing. She is definitely top notch! The staff is so welcoming, Liz and Jenny treated me so warm and so friendly as usual and the front desk staff is always polite and pleasant, the entire staff in this office is awesome! just so happy I found them. If you ever need hearing aids this is the office to go to for top notch care!”
09/08/2023 Review submitted online
“Excellent professional Audiology services! ”
09/03/2023 Review submitted online
“Very professional operation. Doctor Allen and staff were thorough, answered all of my questions and helped me understand all of the options for hearing aids.”
08/27/2023 Review submitted online
“Like electronic reminders of appointments; visit NGA twice per year - this visit for annual hearing test, hearing cleaning & adjustment (based on hearing test) and earwax removal; services on time and Dr & staff always very pleasant and friendly; like immediate results & review of test results and recommended adjustments; recommend NGA for all your hearing needs”
08/17/2023 Review submitted online
“NGA is a Terrific Professional Audiology practice that was exactly what my wife and myself were hoping to find as new residents of GA. Not only do they know their profession Dr. Allen, the assistants , and the office staff are all very nice and caring. We were very impressed and pleased with the in depth quality of the examination and our Terrific results with our new hearing aids. We would definitely recommend NGA based on our experience and satisfaction. ”
08/11/2023 Review submitted online
“These guys are great - top notch ”
08/08/2023 Review submitted online
“My first impression was absolutely perfect. From the front staff to the welcoming presence of the lobby. I felt I was in great hands. Could ask for better qualities of care. I would recommend very to go NGA.”
07/26/2023 Review submitted online
“My Mom has been fighting getting hearing aids for years and her hearing was a serious problem. The entire staff made her comfortable. They made the testing fun for her. And SHE CAN HEAR. I would recommend this practice to all!! Mom was laughing for the first time in quite awhile. That was huge. Thank you!!”
07/26/2023 Review submitted online
“Dr.Allen was very thorough with my husband and I in deciding the right hearing aid for me. She actually had hearings aids to try on, which helped me decide on the right one. The office staff were very pleasant too! ”
07/24/2023 Review submitted online
“NGA is a great group of caring and extremely knowledgeable professionals. They will work with to come up with the best solution for your needs and take the time needed to understand why you are there and how they can help. I have been a patient for just over a year and this practice is top notch in every aspect. No reason to go anywhere else. Dr Woodward is the best.”
07/18/2023 Review submitted online
“Dr. Allen and her assistant Liz were both friendly and very professional. The whole experience was made easy by these awesome people including the girl at the front desk. I would highly recommend NGA to anyone in need.”
07/18/2023 Review submitted online
“Dr. Allen is great! I have been going for 3 years since we moved to Atlanta and she has monitored and adjusted my hearing aids, fit me in her busy schedule and has provided excellent service throughout, easily exceeding my two prior audiologists in customer service.”
06/14/2023 Review submitted online
“Dr. Allen was a pleasant surprise! She put me at ease immediately. My hearing was much worse than I thought. I’m so excited to be able to hear an entire conversation now and not give a non related answer. No more embarrassing moments. Lol..thanks Dr. Allen.”
06/13/2023 Review submitted online
“I was having trouble resetting my hearing aids for bluetooth after an issue with my iPhone. I called the office, they fit me in and fixed the problem immediately. Very knowledgeable about the hearing aids.”
05/30/2023 Review submitted online
“Very professional and attentive in answering our questions and we contacted the VA for further information if we qualified for community assistance; however have not heard from VA.”
05/21/2023 Review submitted online
“Great service and helpful. ”
05/10/2023 Review submitted online
“NGA /Dr. Woodward /Staff - all exceptional.”
04/17/2023 Review submitted online
“Everyone is great! I'm not a young person, and I don't like doing this on my phone ! I'm only doing this because of the excellent service and great people!”
03/15/2023 Review submitted online
“Five stars for a reason: everyone at North Georgia Audiology cares about the patient. Always and in every way. My hearing is precious to me and Dr Allen and the stellar staff work with me to maximize my ability to hear with the most appropriate hearing aid for me. The training they provide and the tweaking of my hearing aids makes hearing a joy. ”
03/02/2023 Review submitted online
“Wonder doctors and staff. They all make you feel so welcome and go above board to make you feel special. ”
02/22/2023 Review submitted online
“Dr. Allen did a wonderful job of testing and fitting me with new hearing aids. I would encourage anyone needing hearing aids to contact her for great customer service.”
01/25/2023 Review submitted online
“My compliments to Dr Woodward & her entire staff. Extremely professional & pleasant to work with. I highly recommend them.”
12/16/2022 Review submitted online
“Really friendly staff. Dr. Allen was very patient and extremely helpful. They run an efficient shop and I was in and out very quickly. I really appreciate their help.”
12/13/2022 Review submitted online
“I've received excellent hearing care with Dr. Jessica Allen and her staff. I’m very satisfied with the result of her recommendation regarding my option of hearing aids and a thorough tutorial of form, fit and function. Thanks Dr. Allen and staff for a great experience in satisfaction.”
12/07/2022 Review submitted online
“I first met Dr. Woodward when I needed to find a better solution for my moms hearing. Since my mom lived in another state, they were very accommodating and enabled my mom to hear better than she had in years. I knew I was in the right place! Soo……it was my turn and my mom and I made it our hearing test Party ;). The staff is very efficient and friendly - but the best part - I have sung their praises for years and told all who needed an excellent source for their hearing health. When the words Professional - Exceptional - Proficient - come to mind, I think of North Georgia Audiology of Johns Creek!”
11/29/2022 Review submitted online
“Great service, my hearing has improved since North Georgia Audiology has become my hearing provider.”
11/22/2022 Review submitted online
“My experience with North Georgia Audiology at Johns Creek has always been excellent. Everything! Customer service and Professional services are great. Scheduling an appointment; front desk services, including phone communications; testing and being fitted for the hearing aids, having the testing results explained in plain language are top. ”
11/11/2022 Review submitted online
“I had an issue with my hearing aids and they fit me in to their busy schedule to fix (with cleaning a bonus). The folks are all very capable, efficient and hospitable. Pleasant to go there. I have been a patient for almost 4years now and very pleased with our time together.”
11/10/2022 Review submitted online
“Dr Allen is very professional and through. ”
11/08/2022 Review submitted online
“I was having issues with my hearing aids. Though I did not have an appointment, the office worked me in within the hour! Thank you! Great assistance and fixed the issue with my hearing aids. ”
11/07/2022 Review submitted online
“Very thorough evaluation. Dr. Allen & all of the staff are concerned & caring people.”
10/24/2022 Review submitted online
“Dr Allen and the staff were wonderful. Very patient and thorough with a great discussion after explaining the test results. Very little wait time and did not short cut the discussion to get to the next patient!”
10/17/2022 Review submitted online
“My mother has used this office for several years. Even with her other health issues that make appointments more challenging, the entire staff is always completely warm, understanding, helpful, and does everything to assist. All besides the great service for her hearing needs!”
09/27/2022 Review submitted online
“Have used North Georgia Audiology for 3 years. See them once a year for hearing test and ears examined. The test facility and equipment is top of the line. Dr. Allen is very thorough, gives detailed graphs, explanation of test, of both ears in comparison. I have recommended to a friend and went in with them for the test findings. The cause of hearing loss and ringing was thoroughly explained and test was charted with test graphs. The hearing aids were thoroughly explained, spent time showing how to insert, remove and operate. The staff at the front desk, Laura and Beverly are wonderful! Your greeted with a sincere smile. They make you feel welcome and have you signed in almost instantly. The front waiting room is comfortable and pleasantly decorated. Have been taken in every time at appointment time. When my hearing does require aids, this is where I will get them. If the rating had 25 stars, I would have given them 25!! Give them a try, you won't be disappointed.”
09/22/2022 Review submitted online
“The staff is very helpful & anxious to provide you with the best possible hearing experience. These hearing aids are the first I have had & it has taken awhile for my body to adjust, but they are very patient & always see me as quick as possible. My husband also wears hearing aids & Jessica helped to get him straightened out even though he had used another doctor before. We will both be using her from now on.”
09/14/2022 Review submitted online
“I have received GREAT hearing care from Dr. Woodward and her staff. I could not ask for them to be more friendly and attentive during my visits. Dr. Woodward took her time and explained my hearing situation and her recommendations for treatment. She took time to answer all my questions and explained how to use and care for my hearing aids. I have called the office and dealt with the staff on a couple of occasions and the staff was very helpful and responsive. I could not be more pleased with my visit and care I received from them. Great experience!!!!!”
08/29/2022 Review submitted online
“I have been a patient of Dr. Woodward for several years. To me she is the quintessential doctor, who not only takes the time to explain things, but also is very good at listening to my questions and concerns. Most importantly, she is a kind and thoughtful person. I have highly recommended her to my friends who are in need of a great audiologist. ”
08/04/2022 Review submitted online
“Dr. Allen is a professional who shows concern for her patients" needs. The entire staff has always been very helpful and professional. ”
07/12/2022 Review submitted online
“Dr. Jessica Allen is the absolute best audiologist. I’ve been her patient for four years. Initially I had a problem with getting the hearing aid in my right ear to fit without annoying pain. But, Dr. Allen kept working with me over several months to find the solution. I couldn’t be happier. Since then, I make sure to maintain annual check ups and any adjustments with Dr. Allen. She is always so pleasant and makes me feel like I’m her only patient. Cudos to Dr. Allen and also to Dr. Woodard who worked with me initially as well. ”
06/29/2022 Review submitted online
“I had my hearing test with Dr. Woodward today - she was very patient and listened to my concerns and made her recommendations - She explains why and what she is testing and is very thorough with her findings - I am a returning patient and plan to keep returning - I feel Dr. Woodward is an excellent doctor!”
06/20/2022 Review submitted online
“Dr. Deborah Woodward is a very thorough and knowledgeable professional. When we met, it was immediately obvious that I had chosen the best for me and my hearing loss. She is thorough and complete in her exam and makes sure her patient understands what the best solution is for them. I have all the confidence in her diagnoses for me. ”
06/18/2022 Review submitted online
“Appointments are always on time and extremely thorough. Dr. Allen (and the entire staff) does a great job of addressing all of my questions and concerns. Can't imagine putting my hearing in the hands of anyone else!”
03/14/2022 Review submitted online
“The staff is the best ever they take very good care of you and are very patient and make sure all concerns and questions are answered. ”
02/16/2022 Review submitted online
“Like reminder notice on appointments. Always ready for me at appointment time. Very knowledgeable doctors and staff. Provide great service!”
02/12/2022 Review submitted online
“Dr Woodward and her ENTIRE staff are the best of the best in the Audiology Field! The supplemental plan Dr Woodward offers on hearing aids is a tremendous Savings - and yes, I have used it every month since getting my hearing aids! Every precaution has been utilized during the past 2 years , based on CDC Recommendations. A “Super Bowl Team”!”
01/31/2022 Review submitted online
“Drs. Woodward and Allen are both outstanding and they are assisted by an exceptional staff that always takes time to be helpful. I have worn aids for 50 years and never experienced better.”
01/21/2022 Review submitted online
“Schedule an appointment with Dr. Woodward and learn what perfection in an audiologist is like.”
01/10/2022 Review submitted online
“Dr Jessica Allen is wonderful. She takes her time and explains everything. I have been coming here for four years and everyone is so nice.”
12/28/2021 Review submitted online
“Great experience -- explained everything and provided recommendations on how to improve my personal situation. ”
12/06/2021 Review submitted online
“I have been seeing Dr. Woodward for 11 years and I have recommended her to everyone I know that needs an audiologist! She is one of the most caring individuals I have ever had the pleasure of meeting as well as a great audiologist ♥️”
11/22/2021 Review submitted online
“Beginning with my first phone call to make an appointment I could not have asked for a more professional or pleasant experience! Laura, Jenny and Jessica made me feel like family! I'm actually looking forward to my follow up visit next week! ”
10/18/2021 Review submitted online
“I have been seeing Dr. Woodward for a number of hers and she always continues to be the ever approachable and very knowledgeable professional! ”
10/01/2021 Review submitted online
“As always, Dr. Woodward and her team do a great job. They are professional and friendly and always willing to accommodate your requests.”
09/23/2021 Review submitted online
“Dr. Allen has taken awesome care of me and 93 year old my father in law for many years. Lora at the front desk is one of the nicest people you will ever meet. Dr. Allen took about an hour with him on his first visit with her, and made sure that all of his questions were answered. He passed away this past year, and I just took Dr. Allen his old hearing aids so that they could help someone in need. I can't say enough about their professionalism, willingness to work with you, help with billing issues, etc. It's really a great practice, and I would recommend them to anyone.”
09/22/2021 Review submitted online
“Both my husband and I have been patients of Dr. Allen and Dr. Woodward since 2015. We have had all good experiences. All the staff are professional and courteous. Dr. Allen has been our primary doctor for the last five years and we find her to be very knowledgeable, courteous and patient. She always explains things and allows us to ask questions and never makes us feel rushed. We have utmost confidence in Dr. Allen and the entire staff. We would highly recommend North Georgia Audiology at Johns Creek.”
09/22/2021 Review submitted online
“Dr. Woodard made me feel very comfortable and took her time explaining everything I needed to know about my new hearing aid. I highly recommend her and her staff, they are wonderful!”
09/18/2021 Review submitted online
“Another excellent experience! Been seeing Dr. Allen for my hearing exam and needs for over five years and wouldn't go anywhere else. Top professional service and state-of-the-art equipment and hearing devices. Love that the N GA Audiology team stays current on the newest technology and can appropriately assist patients to make the best choices. Well done!”
08/16/2021 Review submitted online
“Dr. Allen and the whole team at Johns Creek are warm and professional. They provide convenient reliable services. This is an amazing place and I would recommend it to anyone. What I liked most was walking out the same day with hearing aides and not having to wait.”
08/12/2021 Review submitted online
“They are the best at patient service! Always very responsive and knowledgeable. Been going here for almost 10 years. They Really take care of their patients ”
08/04/2021 Review submitted online
“As someone in his late 60's, I was sure I had some amount of hearing loss from observations of my spouse and friends. I am glad I asked for a referral from my primary physician and had a hearing test, Monday, July 19, 2021. Dr. Woodward took the time to explain things and answer all of my questions. I would highly recommend her office and her for hearing tests.”
07/20/2021 Review submitted online
“All explained well… all testing thorough and efficient … very easy to work with … friendly folks. My doctor .. Dr Allen. ”
07/12/2021 Review submitted online
“I have been a patient of Dr. Allen for a number of years and she has always provided excellent care for me. The office staff is always friendly and helpful. I should also mention that I drive from East Cobb to John’s Creek for my audiology appointments because of my my satisfaction with NGA. ”
07/08/2021 Review submitted online
“I have been a client of Dr. Allen and Dr. Woodward for 5 years and I couldn't recommend them highly enough!!They have answered every qualm I've had from the very beginning of being tested and fitted. They listen, advise and guide, never too busy to make room for an appointment. The entire staff goes out of their way to make a patient feel welcome and that they will be taken care of-----I feel so fortunate to have found them.”
07/08/2021 Review submitted online
“Great service always answers my questions . Friendly staff”
07/02/2021 Review submitted online
“Dr. Woodward is great in helping me with my hearing problems. She is knowledgeable, helpful and kind. She is very patient answering my questions. I highly recommend her.”
06/07/2021 Review submitted online
“Stellar service!! North Georgia Audiology has been the answer to my prayers. I have been using hearing aids for over 20 years. I have tried several companies and dozens of different hearing aids. I have finally found a healthcare provider and a hearing aid that fits. Knowledgeable, compassionate service and staff. I am referring all of my friends and family with hearing needs to you!!”
03/31/2021 Review submitted online
“They helped my daughter find the perfect hearing aids! They are professional and always very helpful. I just made my Mother in law an appointment.”
03/28/2021 Review submitted online
“Both times I’ve visited for hearing tests, I was seen promptly and had a very good experience. Everyone is friendly and professional. Results were explained clearly. I recommend this practice.”
03/25/2021 Review submitted online
“Dr. Woodward is great. I walked in distressed by my declining loss of hearing and expected to have to wait for any results to help me. When I left an hour later I could hear again!! A thorough testing, explanation and care and I felt like I could shout it to the rooftops. Everyone was helpful and very pleasant. I wanted to hug the doctor but covid prevented me from doing so. I highly recommend Dr. Woodward and her staff for any hearing problems you may have. 5 stars”
03/22/2021 Review submitted online
“Dr. Jessica Allen is great! The ladies out front are wonderful! Long story short: I tried for seven MONTHS to get a hearing test and hearing aids through the VA! After the VA FINALLY approved my visit to North Georgia Audiology, I got an appointment the next day! This is GREAT service! I wish all my health care professionals were like North Georgia Audiology in general, and Doctor Allen and the ladies out front in particular!”
03/09/2021 Review submitted online
“Dr. Jessica Allen is one of the best health care professionals I have ever dealt with. She is thorough, polite, and explains everything. I'm very pleased with my hearing aids and recommend her and North Georgia Audiology to anyone seeking help with hearing loss.”
02/23/2021 Review submitted online
“My only audiologist. Always excellent service.”
02/22/2021 Review submitted online
“Long time client. Great, friendly folks. Nice folks who give care. Take the time to explain your test results and recommend aids ( if needed). Several brands to choose from. Cant go wrong. ”
02/21/2021 Review submitted online
“This practice is extremely well run , friendly and caring. I cant imagine going anywhere else for my hearing care.”
02/09/2021 Review submitted online
“Dr. Allen is very helpful and shows a desire to make it right for the patient. The manufactured product has taken more time to accommodate my needs, due to the new ear pieces. ”
01/15/2021 Review submitted online
“Outstanding team from Dr. Woodward to support staff. I am pleased and grateful for the guidance and obvious caring that NGA provides me as a patient.”
01/14/2021 Review submitted online
“Dr. Allen and the other members of the staff are always polite, pleasant and most informative. All are willing to help and make each visit a pleasure. A very caring group!”
01/07/2021 Review submitted online
“I have always had a great experience here. I’m very happy with my hearing aids. They are very nice and I always enjoy seeing them.”
12/22/2020 Review submitted online
“Dr. Allen was great.. Explained everythinv and answered all my questions. Great support staff.”
12/02/2020 Review submitted online
“Dr. Woodward and staff are highly professional, qualified and competent. Dr. Woodward was the first person I have been to (been to many) who successfully removed two large wax plugs from my ears. There was no high pressure sales effort. I very much appreciate that. Now to the money part: Yes, you will pay for the evaluation and similar devices are more expensive than at Costco. In terms of quality, warranty and service, however, we all need to be reminded that we get what we pay for. This whole hearing aid thing is new to me: I am very pleased that I get a 45 day return policy if I simply cannot adapt to this technology. Bottom line: You will not go wrong with this practice.”
11/03/2020 Review submitted online
“I have been dealing with Dr. Deborah Woodward for over 5 years. She is very professional and just fitted me with the best pair of hearing devices I have ever had. I have enjoyed the entire office staff as they are professional, personable and efficient. Would highly recommend this practice for anyone needing hearing devices.”
10/26/2020 Review submitted online
“Dr. Allen was thorough with my examination. She explained my situation and what my options were. Great friendly staff!”
10/14/2020 Review submitted online
“I have used them for three years and I am pleased with the whole process. They are knowledgeable and fair. ”
09/28/2020 Review submitted online
“Excellent and knowledgeable service. Could not be more pleased with my first pair of hearing aids.”
09/27/2020 Review submitted online
“Dr Allen is wonderful. She takes the time to fully explain everything. The whole staff is so pleasant and professional. They are a pleasure to work with.”
09/19/2020 Review submitted online
“Great experience ! Dr. Woodward and her staff are extremely helpful! I am 100% satisfied! ”
09/07/2020 Review submitted online
“Great experience. Dr Woodward and staff are knowledgeable, professional and give a personal touch to each visit. I have 8 years experience with them and always have had great results. Highly recommend them for all audio treatments.”
08/31/2020 Review submitted online
“ALL the staff at North Georgia Audiology at Johns Creek are very talented, professional and give excellent service. I have never had a bad experience in the last five years. I see Dr. Allen most of the time and I can not say enough good things about her professionalism and caring. I definitely recommend North Georgia Audiology if you have hearing concerns.”
08/28/2020 Review submitted online
“They are absolutely hands down the very best on ears.... I love going there just as much for the conversations!!!!”
08/22/2020 Review submitted online
“Delighted with my decision to leave a large mid-town audiology practice and move to North Georgia Audiology. A big change from a mediocre service to one that is competent and caring - the long drive is worth it! I want to thank Dr. Woodward for her patience through the testing process and for her clear explanation of how to achieve optimal hearing results for my situation. Friendly and competent staff. ”
08/18/2020 Review submitted online
“Very pleased with hearing evaluation and recommended hearing aid solution. Dr. Woodward was very informative throughout the process in explaining my hearing loss and best solution. Appreciated testing the recommended hearing aids with me during the visit and Amy was very helpful in explaining usage and charging. Lora was very helpful with pre-visit requirements and financial arrangements for the hearing aids. I appreciated the thoroughness of the evaluation and the time taken to ensure I understood the best solution for me. Very satisfied with my first experience at NGA!”
08/03/2020 Review submitted online
“With them a year and a half now.... no issues at all. All initial work and yearly follow up professional and very helpful. Hearing aids are quite sophisticated these days and they do a good job of explaining and working with the capabilities.”
07/17/2020 Review submitted online
“This was my first visit and I was extremely impressed with the staff and the thorough exam.”
07/10/2020 Review submitted online
“I appreciate the time spent for testing and reviewing my hearing. First class facility. Great Dr, great staff. ”
07/09/2020 Review submitted online
“I have been seeing Dr. Woodward for my hearing loss since moving to Georgia in 2003 and I have nothing but rave remarks for her knowledge of testing and hearing aid technology. She spends all the time I need to answer all my questions and explains in great detail the issues with my hearing loss and the options that are best for my needs. She and her entire staff are very pleasant folks to deal with and offer excellent products and great followup if needed.”
05/19/2020 Review submitted online
“A truly outstanding team that is patient, caring and very knowledgeable. I can only say that I have been very pleased with testing and getting me superb hearing aids at reasonable cost. Their follow up and periodic checks are a welcome commitment to assure that my dramatically improved hearing does not diminish.”
05/06/2020 Review submitted online
“As a new patient, it was a pleasure dealing with Dr. Woodward and her staff. I found them to be knowledgeable, efficient, and very professional, and I look forward to working with them in the future.”
03/14/2020 Review submitted online
“Dr. Woodward & her crew are the consummate professionals and are willing to offer multiple choices when it is time to purchase a new hearing aid, or other items. My overall experience has been very good in the past five years or so.”
02/20/2020 Review submitted online
“I have been a patient for 8 years and am always pleased with the excellent care and service provided in this office. ”
02/19/2020 Review submitted online
“This office respects your time, no long waits. The staff is friendly and efficient. The doctor explained the procedure very well and in a patient and friendly manner. Very sweet. ”
02/11/2020 Review submitted online
“If you’re looking for a doctor that listens, takes her time and goes above and beyond then you’ve hit jackpot with Dr. Woodward, Ms. Lora and the entire staff at this location. Dr. Woodward pays attention and notices the minimal discrepancy on your results. Thank you.”
02/11/2020 Review submitted online
“I have been a patient of Dr. Woodward’s for probably more than 10 years. She is very caring and knowledgeable and has always taken a personal interest in helping me figure out the best solution for my hearing loss. Very pleasant staff, no long wait times and I never feel rushed. I’ve recommended her to others and they have all had great experiences as well. ”
12/16/2019 Review submitted online
“I have been going to Dr. Woodward for quite a few years. I have a unique bad set of ears. She understands and does everything she can to help me. If something doesn't work for me, she listens to me and helps me. She even molded me a set of hearing aids one time because I couldn't wear anything else. She's so sweet and understanding! Hayden (I hope I spelled her name right) was extremely helpful also with the technical stuff and did another test that showed another problem. They have a great team at Johns Creek. Kim was amazing as she was explaining stuff that I didn't understand (I am not technical at all!). I even still have questions that I need help with, so I have an appointment with Kim to help me. And Laura at the front desk is so sweet and helpful. Great staff and kind people!”
11/21/2019 Review submitted online
“Buyer Beware of business practices. This is my first business review ever and I must say my experience here was very poor; first hearing specialist was a sweet lady, but I was deceived to make purchasing decisions I wouldn’t have otherwise. Big follow up bill after I was told my insurance covered the costs of aids. Very disappointed and would not recommend to my family and friends. ”
10/16/2019 Review submitted online
Received 10/22/2019Official Response from North Georgia Audiology - Johns Creek / Suwanee:“It is always frustrating when a patient's insurance company provides us incorrect benefit information when we pre-verify on the PATIENT's behalf so that we may offer the most choices available under the PATIENT'S benefit. When a claim is processed, and we are not paid as expected, we fight on the PATIENT's behalf. When this process is unsuccessful, the patient is given the option to return for a full refund on the devices, choose a lower cost device that falls within the ACTUAL benefit, or keep what they have and pay us the balance on the account. (this exact information is provided on the hearing device agreement signed by both parties on the day of original fitting) You were notified of the claim results and offered the choices as listed above. Our notifications were ignored for almost 5 months. This is an unfair characterization of our practice. If we get paid / reimbursed for the devices we fit on our patients at amounts BELOW what they actually cost the practice, we will no longer exist to help anyone. It is because of situations like these that almost all hearing care practices will no longer take or file for patients' insurance at all. ”
“The entire team at this location is great. Everyone is extremely professional and nice. The care is excellent.”
10/05/2019 Review submitted online
“Going to this office is like visiting some of your best friends. Friendly, cheerful, they always remember who you are and welcomes you back to the office. I would not go to any other office.”
09/27/2019 Review submitted online
“I am extremely satisfied with the exam and advice I received from the audiologist, Dr Allen. The entire staff is caring and efficient. I highly recommend the No Georgia Audiology group. ”
09/12/2019 Review submitted online
“I saw Dr. Woodward and was VERY PLEASED!! She was very thorough and nice to deal with. She took time to explain my hearing condition and what need to be done to provide me good hearing. She answered all my questions and did not rush through the process. I would recommend her without any reservations. ”
08/26/2019 Review submitted online
“ I can’t say enough about the wonderful staff and Dr. Nunn. Getting my 90-year-old father a hearing aid before he transitions into an assisted living is quite an emotional experience. They are kind, considerate, professional and understanding of the experience when you see a loved one hear for the first time in a long time. I’m so grateful to know about them through a family friend. ”
08/16/2019 Review submitted online
“North Georgia Audiology has been my provider for over a year now and it has been an EXCELLENT experience. Always courteous and quick to deal with any problems you might have.”
08/16/2019 Review submitted online
“Friendly, courteous doctors and staff. The front office staff is so very helpful with appointments and questions. Explained everything I needed for my first visit and how my insurance would work. From my first visit with Dr. Woodward and subsequent visits with Dr. Nunn, I have experienced nothing but professionalism and expertise; and most of all patience and understanding. I highly recommend NGA.”
08/02/2019 Review submitted online
“Dr. Allen is always do helpful and takes time to explain how to use my hearing aids. The office staff are very knowledgeable too.”
08/01/2019 Review submitted online
“Excellent service. Friendly personnel and very knowledgeable. Recommend this office to anyone needing hearing aids and follow up.”
07/20/2019 Review submitted online
“Dr. Jessica Allen is a great audiologist. She’s patient with all my questions and she made my first-time experience with hearing aids a great one! ”
06/27/2019 Review submitted online
“As always, the staff is friendly, professional and knowledgeable. I have been a patient for over five years.”
06/26/2019 Review submitted online
“Great first impression.”
06/18/2019 Review submitted online
“Dr. Allen and the entire staff at North Georgia Audiology serve their patients with courtesy, compassion and professionalism. I’m glad to call them my Hearing professionals.”
05/23/2019 Review submitted online
“Friendly, helpful, and professional. A good experience all around.”
05/06/2019 Review submitted online
“I have been going to NGA for three years. I got my first hearing aid from NGA. The service from the very beginning has been excellent, friendly, and welcoming.”
05/04/2019 Review submitted online
“This was my first visit and the staff was extremely friendly and made me feel welcome the minute I walked in the door. Dr. Allen was prompt and made me feel comfortable during the testing. She provided me my results immediately and offered to send to my primary care physician. This facility was an excellent experience!”
05/02/2019 Review submitted online
“Dr.Allen and staff are friendly and knowledgeable. Dr. Allen took the time to listen to my concerns and explained the results of my test. She made sure my hearing aids fit properly and I knew how to take care of them. I highly recommend!”
04/26/2019 Review submitted online
“I received a very professional, friendly, complete and thorough examination resulting in a remarkable improvement in my hearing!!”
04/24/2019 Review submitted online
“Very professional, knowledgeable and friendly. A pleasant experience.”
03/26/2019 Review submitted online
“Based on my 15+ years of experience with Dr. Woodward, I find her and her staff caring, compassionate and up-to-date on research/info in the audiology field. THE BEST!!!”
03/01/2019 Review submitted online
“Professional, friendly, and efficient. I would highly recommend Deborah Woodward. I was referred to her by my ENT. ”
02/28/2019 Review submitted online
“I find the consistent level of professionalism and dedicated customer care provided by Dr Woodward and her staff to be unique and rare in todays "wham-bam, who's next" society. A medical practice in which I look forward to the appointments. ”
02/15/2019 Review submitted online
“I met Dr. Allen for my hearing test and did not know what to expect. She was very thourough and efficient according to my MD who reviewed the results with me.”
02/14/2019 Review submitted online
“I have been seeing Dr. Woodward for the past 7 years. She is a true professional. Her office staff exemplifies her level of professionalism, as well. ”
01/18/2019 Review submitted online
“It is wonderful to be able to have better hearing. Great professional staff and support staff. You leave with the feeling that your hearing Is very important to them. ”
01/12/2019 Review submitted online
“I am a new patient, and I have been impressed by Dr. Woodward, and the professionalism of everyone with whom I interacted at the clinic. I would especially like to recognize Haiden. Her knowledge and ability to answer all of my questions and provide an excellent introduction to the use and care of my new hearing aids.”
12/28/2018 Review submitted online
“I have been going to Dr. Woodward for a few years and there are no issues nor complaints with regard to her ever growing team/staff - they are a very nice group of professionals. Thank you.”
11/05/2018 Review submitted online
“Both my husband and I went for hearing tests after researching and asking friends for referrals to an audiologist. NGA, John’s Creek has a terrific staff that work effectively as a team. Dr. Woodward and Hayden have patiently taken the time to explain our hearing issues, recommendations, answer our questions and doing hearing aid “tune ups”. Laura and Lora have accommodated appointments to our schedule without delays – we are always greeted with a sincere and friendly welcoming. We have learned so much about hearing health - we both should have gone years ago! ALL staff are over the top with respect to professionalism and efficiency! Thank You NGA ”
10/24/2018 Review submitted online
“Having a hearing test and trying hearing aids for the first time was a very pleasant experience. Dr. Woodward couldn't have been nicer or more knowledgeable. Hayden was very pleasant to work with. ”
10/18/2018 Review submitted online
“Haiden was a joy to work with especially since I was shocked to hear that I tested as poorly as I did. She was kind and patient throughout the entire process - there was so much to take in. I would highly recommend your services!”
09/06/2018 Review submitted online
“Dr. Woodward is an excellent doctor, very caring and sympathetic. The office staff is always willing to help in any way. Just a super practice all around!”
09/02/2018 Review submitted online
“Deborah Woodward is an excellent doctor, very knowledgeable, professional and understanding. She took the time to explain all aspects concerning my hearing. Now, I'm hearing things I haven't heard in years. Everyone in the office did everything they could to make my visit a good one.”
08/30/2018 Review submitted online
“I highly recommend North Georgia Audiology. Deborah Woodward is excellent! She is not only a lovely person, but a terrific Dr. She made the whole experience of getting hearing aids easy and manageable. The staff was wonderful also!”
08/22/2018 Review submitted online
“I've been with North Georgia Audiology for 7 years and my experiences have been great. Very professional team -from your welcome to the excellent care from the doctors. I am quick to recommend the entire team to my friends.”
07/18/2018 Review submitted online
“Dr Allen was very helpful with everything ”
07/17/2018 Review submitted online
“My mom who is 92 years old has been seeing Dr. Woodward and Dr. Allan at the NGA. I can tell you if you have a hearing problem and want quality care, if you want the office staff and doctors to really care about you - please go to North Georgia Audiology! They are kind, patient, extremely professional. My mom has had multiple mini-strokes-TIA's and it effects her hearing. Dr. Woodward and Dr. Allan are always available for her in time of need. I cannot Thank them enough for all that they do.”
06/22/2018 Review submitted online
“I have been under the care of Dr. Jessica Allen for two years. She has provided excellent service and has answered ever question I have ever had. I hear better now than I did when I was 50 years old and I am now 85. She is very patient and will not stop working until she solves any problem that I ever have. She is extremely qualified in her field and is very pleasant to work with. I recommend Dr. Allen to anyone who may need an Excellent Audiologist. ”
06/07/2018 Review submitted online
“Dr. Jessica Allen conducted my hearing test in a sound proof booth. She was very patient and thorough. I like the fact that she explained the test results and used graphs and a diagram of the ear to show me why and where I was having hearing problems. With my new hearing aids, I am so delighted to be hearing much better, especially sounds I did not know I was missing. As with anything new, I have returned once within the first week for a minor adjustment. Lora quickly found an appointment time for me. I appreciate the professional and personable service I have received thus far. ”
05/31/2018 Review submitted online
“I've been here a few times now for various reasons. Most recently to be fitted for new hearing aids. All my experiences here have been excellent, and since I've been wearing hearing aids for 42 years now I have more than enough experience with different audiologist over the years. NGA is definitely my favorite, and I don't even mind the fact that there are at least a dozen "hearing aid" locations closer to home. The staff at NGA from beginning to end has consistently been top notch!”
05/29/2018 Review submitted online
“I'm so thankful my friend recommended Dr. Deborah Woodward and Dr. Jessica Allen as my audiologists. Lora's warm welcome and the caring professionalism of all the staff make a person aware that this is the perfect place. After a very thorough testing and review with Dr. Woodward I was fit with my Oticon device and it is great! Dr. Allen installed an app on my phone which allows me to change and fine tune programs, adjust volume etc. I know my hearing had deteriorated but had no idea how much I was missing in my life. I couldn't be happier. They deserve far more than 5 stars!! ”
05/17/2018 Review submitted online
“Have been coming here since it was Emory. Caring staff and excellent service. I always get a thorough exam and have my questions answered. The Doctors really care.”
05/04/2018 Review submitted online
“I only needed to have excessive ear wax removed. She was very efficient, professional, and caring. I hear much better!”
05/02/2018 Review submitted online
“I have been a patient of Dr. Woodward’s for 15 years and have been returning because of her knowledge, commitment, and service. My yearly exam was overdue, as I was reminded! Had a very pleasant experience with another doctor, whose name escapes me right now. Same good knowledge and service that can always be expected. Recommend to all my friends who need to look into hearing aids!”
03/16/2018 Review submitted online
“It took me a long time to admit I might need hearing help. Dr. Jessica Allen gave me a comprehensive test which developed a graph of my hearing loss. She downloaded that data to my Oticon rechargeable aides and I immediately began hearing sounds I never knew I was missing. No background noise, normal hearing volume, comfortable and almost invisible in my ears. I am amazed at the difference these hearing aides provide. Thank you Jessica ”
03/14/2018 Review submitted online
“Dr. Jessica Allen did a good job directing and explaining the procedure and importance of the hearing test. She was also very good in explaining the virtues and quality of the hearing aid for which I am very grateful with her. My rate is 5.”
03/07/2018 Review submitted online
“I love Dr. Light. She really listens to you and is so encouraging and helpful.”
02/25/2018 Review submitted online
“Timely, friendly and professional service. Dr. Woodward was knowledgeable, thorough and took the time to explain findings and answer questions. Highly recommend. ”
02/12/2018 Review submitted online
“Excellent experience. Thorough exam and answered all my questions and concerns. Very professional beginning at the front desk through the entire process. ”
02/08/2018 Review submitted online
“Wonderful! They gave me a gift of hearing!”
02/06/2018 Review submitted online
“Over the years Drs. Woodward, Allen and Means have all worked with me on my hearing problem. All are professional, well trained and truly interested in helping their patients. I feel confident I'm receiving the best service and care to improve my hearing experience. Unlike some audiology centers I have never felt pressure to buy new hearing aids. Their consultative approach and professional demeanor are the best!”
01/10/2018 Review submitted online
“I've always been treated with courtesy and respect over the last 7 years. I highly recommend Dr. Woodward and the staff.”
01/01/2018 Review submitted online
“I have been having my audiology needs addressed at the Johns Creek location since 2012 and have always been very satisfied. I recommend thier services without reservation. ”
12/19/2017 Review submitted online
“Dr. Woodward and her staff is so professional and helpful. I look forward to each visit and with the instruments that they recommended I can now hear all the many wonderful things I was missing. Thanks so much ”
12/11/2017 Review submitted online
“Dr. Deborah is part of our extended family. My wife and I always look forward to our visits to her practice. She maintains a high level of expertise and has a great staff to support the mission of her practice. Dr. Deborah is personal, compassionate and provides a flexibility in addressing your hearing needs. My hearing has been corrected to a point of 'hearing myself think' - scary, just decrease the volume.”
12/10/2017 Review submitted online
“Wonderful doctors! All so caring and so professional.”
12/04/2017 Review submitted online
“Staff was amazing! I had just lost my wallet with my LIFE inside. Staff made it easy to pull up needed information with insurance etc. Also the doctor was truly sweet and caring, offering the assistance I needed as a handicapped person. Truly wonderful experience!!!”
12/02/2017 Review submitted online
“Great staff. I enjoy going to see them. The nicest staff I have ever had the opportunity to meet. I have seen Dr. Woodward and Dr Means, both are very knowledgable and were very helpfull getting my hearing loss treated. I reccomend them to everyone I know with hearing issues. ”
11/30/2017 Review submitted online
“Great and courteous staff; have been a patient of Dr. Woodward for 15 to 20 yrs., she is the VERY BEST. ”
11/27/2017 Review submitted online
“Great front office, Dr Woodward is the best. She is knowledgable and communicates well.”
11/03/2017 Review submitted online
“I contacted NGA regarding my hearing loss some 6 months ago and scheduled a visit. I have worked with Dr. Means throughout the process to find a workable solution to my problem. My experience with Dr. Means has been excellent and I have found that she sincerely cares about my problem. The solution provided has changed my life and for that I am very grateful. Great job Dr. Means and NGA!!”
08/25/2016 Review submitted online
“Good and through job.”
08/17/2016 Review submitted online
“I am only writing this to so others can learn from my experience. At first the people were friendly and helpfull. Did my hearing test and tried some hearing aids. They had me try the top of the line first and then the low end, never offered the mid level. Was told by the audiologist that I could try the pair I selected for 14 days. I came back and tried the oticon Nera Pro which I really liked. I called after my visit to schedule the trial and was told I could not do that because it was not offered. I told them what was told to me on my initial visit and I was told the owner said no. I would have to pay a $300 non refundable deposit to try the hearing aids for 45 days if I did not like them I was out the money. REALLY everyone else I checked with in town offers a trial period without losing your money. I was also told the warranty was only 2 years, everyone else in town that sells the same aid told me 3 years. I was also told they would call me back after discussing why I was given misinformation. NEVER HAPPENED. I will go else where and get my hearing aids.”
07/27/2016 Review submitted online
“Dr Brooke Means, is by far the absolute best audiologist that I have ever had the pleasure working with. She is the prime example of TRUE customer service. Polite, listens, works with you not against you. She continues to make every effort to make sure I the customer is not just satisfied with my hearing aides but is completely satisfied with them. I truly like this person. Thank you! RPC”
04/22/2016 Review submitted online
“I would recommend and have recommended Dr. Woodward and staff to others. My experience with them has been incredible. What a difference they've made in my quality of life. Thanks so much.”
02/20/2016 Review submitted online
“They explained things well, and they were very nice.”
12/01/2015 Review verified by phone
“They know what they are doing. Very thorough! I would recommend Dr. Woodward for anyone. ”
11/11/2015 Review submitted online
“They are very thorough and experienced.”
11/05/2015 Review verified by phone
“I liked the one to one interaction and attention to detail with patient care.”
09/12/2015 Review verified by phone
“We love them. Fabulous audiologist. They are so nice in there and they make my dad feel so comfortable and they are so sweet. I've never been to an office so nice and caring. They really care about their patients.”
09/05/2015 Review verified by phone
“Very knowledgeable, very helpful, just made me feel at ease, and I would highly recommend that place to other people. ”
07/15/2015 Review verified by phone
“He was really nice and friendly.”
06/30/2015 Review verified by phone
“no doubt--the best-- great knowledge and very helpful thanks a bunch, deborah”
06/02/2015 Review submitted online
“I was referred to Johns Creek Audiology when we moved my Dad from Florida to here to move into assisted living. My Dad's hearing aids had issues when he moved here, and we needed new moulds and adjustments. Met with Derek, who was extremely friendly, helpful and passionate about his work. Even though my Dad purchased his hearing aids in Florida and they were a brand that Johns Creek audiology doesn't dispense, Derek was extremely thorough and took the time to after get a new hearing test for my Dad, to work on reprogramming them. When there were issues trying to adjust, he got on the phone with the manufacturer to resolve. He stayed with us past closing time to determine the problem (which was a faulty hearing aid). On follow up visits, he got my Dad's hearing aids adjusted, spent lots of time explaining the details of how the ears work, how his hearing aids work, had ordered a remote and charger for his hearing aids and got them set up and showed my Dad how to use them. Lora at the front desk has been very helpful during all of our visits with appointments, assisting with the needed insurance forms and is always friendly. I highly recommend Johns Creek Audiology for the personal service, passion for their job and knowledge they have.”
05/09/2015 Review submitted online
“He had a lot of patience. ”
05/09/2015 Review verified by phone
“I've worked with her before and she is very thorough with what she does.”
04/28/2015 Review verified by phone
“He took his time and worked with my dad, especially since my dad is hard of hearing.”
04/16/2015 Review verified by phone
“They were professional and informative.”
04/15/2015 Review verified by phone
“Over the five years I have been under the care of Johns Creek Audiology, Deborah and her staff have gone well beyond my expectations in terms of both product quality & service. Because I am still relatively young for a patient with severe-to-profound hearing loss, the challenges my hearing loss presents are tough to deal with. Deborah has not only fit me with a new high powered hearing aid for my left ear, but she had also provided stellar ongoing support for a different-branded right ear hearing aid that was purchased many years ago from another audiologist. Deborah has also helped me through issues with retention/hyperacusis, which many long-time hearing aid wearers suffer with. The facility is truly state-of-the-art; And JC Audiology has conducted many tone and word repitition hearing tests for me at their clinic. Finally, Deborah is always up-to-date on the latest hearing technology, and can recommend hearing accessories/peripherals that allow her patients to maximize the hearing they still have. Last but not least ..... Laura at the front desk is a joy to speak with and set up appointments. I don't know what I would do without Deborah and her staff, and would advise anyone on the northside who needs audiologic services to give Johns Creek Audiology a try. ”
04/04/2015 Review submitted online
“I liked their friendliness and accuracy. And the thorough examination that I had. Very thorough examination.”
03/14/2015 Review verified by phone
“They are wonderful. They are outstanding - we are most pleased with the audiologist Dr. Woodward and her associate Derek and office manager Laura. They are a wonderful, wonderful caring group. We've been most impressed with their care for Mother. Great knowledge of the product and mothers specific diagnosis and proposed solution to her hearing challenges. Most pleased with Dr. Woodward, Derek and Laura. Pleased to be under their care. ”
03/13/2015 Review verified by phone
“I had been contemplating a visit to have an examination done for some time. My visit went beyond my expectations. My hearing test was done by Derrick, very professional and very knowledgeable. My hearing loss was normal. I have been missing out on much. I purchased a set of hearing aids and for the first minute I had them in it changed my life. I highly recommend Johns Creek Audiology.”
03/05/2015 Review submitted online
“They didn't rush me. They gave me all the options that I had and didn't push anyone. They just told me the pros and cons were and let me make the decision. I am very happy with my purchase as well.”
03/04/2015 Review verified by phone
“They take a great deal of time to explain and help you understand exactly what is happening with your hearing. And give you a wide variety of options to address the situation. They are very well informed and certainly experts in the field. ”
03/02/2015 Review verified by phone
“Absolutely the best customer experience I have had in many years - in anything! Everyone in the office was wonderful and Dr. Woodward was amazing. The amount of time and care they all took to make sure I was totally happy with my hearing aids was incredible. I had originally gone to Costco because I didn't want to spend the money in the first place and had put off getting hearing aids for years. However it started really impacting my business life too and I couldn't afford not to do something about it. My experience at Costco was nothing like this. I ended up returning them to Costco and fortunately I found Dr. Woodward. She was extremely patient with me and really genuinely cared and went way out of her way to make sure everything fit and worked to my complete satisfaction. There were several follow up visits and she now has a customer for life. (I still go to Costco though for soda and paper towels and those kinds of things...lol). ”
02/23/2015 Review submitted online
“They were courteous to me. ”
02/02/2015 Review verified by phone
“She was very good. ”
01/13/2015 Review verified by phone
“They were courteous and good with children. ”
12/17/2014 Review verified by phone
“They explained everything very well. They asked me my preference on the types of hearing aids and they explained why they really agreed with that, and how going to a lesser model or a bigger model would not serve the purpose that I needed served. I would endorse other people going there, they have proven results!”
12/09/2014 Review verified by phone
“He knew everything, answered all of our questions, made us feel comfortable and very helpful. ”
12/08/2014 Review verified by phone
“I think he explained everything clearly. ”
11/10/2014 Review verified by phone
“It was good - she was really nice to me. ”
10/16/2014 Review verified by phone
“They were friendly and professional to me. ”
08/22/2014 Review verified by phone
“She seemed to be very knowledgeable about what she was doing. I've been to several others and she is among the best.”
08/05/2014 Review verified by phone
“They seemed to be very knowledgeable. ”
07/31/2014 Review verified by phone
“It was a positive experience. They gave me good information. The only reason I didn't buy hearing aids then is because I have to have an additional test done.”
07/18/2014 Review verified by phone
“He took his time and he was very knowledgeable. He was just very nice overall. ”
04/19/2014 Review verified by phone
“Their equipment was state of the art. Everything was explained in full detail. The diagnostic Information and explanation of what to do was excellent. ”
04/01/2014 Review verified by phone
“Very personable. ”
01/23/2014 Review verified by phone
“They explained the results very well and were very helpful. ”
11/21/2013 Review verified by phone
“They listened to me.”
10/23/2013 Review verified by phone
“They were professional and informative.”
11/20/2012 Review verified by phone
“She was very thorough.”
09/13/2012 Review verified by phone
“They were very professional and they were kind, friendly and they explained everything in detailed.”
07/28/2012 Review verified by phone
“Was very professional.”
06/02/2012 Review verified by phone
“They were very nice and very helpful ”
04/17/2012 Review verified by phone
“Deborah was very knowledgeable, made my father feel very comfortable.”
08/31/2011 Review verified by phone
Clinic details
We listen, so you can hear! North Georgia Audiology is one of the leading private practice hearing healthcare providers in the United States. Our doctors have successfully lead thousands of North Georgia residents along a journey to better hearing.
Patients who visit our office can expect to receive a high level of professionalism and quality patient care. We pride ourselves on having a state-of-the-art practice with the latest diagnostic tools and hearing devices to better serve our patients’ hearing healthcare needs. Our providers specialize in treatments and services that others do not, or are unable to provide.
Our Suwanee office is located on Johns Creek Pkwy and Research Court in Building 405, Suite B. There is plenty of free parking.
Visit any one of our three locations listed here, click on the link to learn more about the other locations.
Hearing care services
We Offer Services And Treatment Plans Tailored To Meet Your Unique Hearing Needs.
- Diagnostic hearing evaluations: testing to identify to help determine the best course of action for treatment.
- Live speech mapping - Real Ear Verification
- Tinnitus assessment and sound therapy treatment
- Tympanometry and acoustic reflex testing
- Otoacoustic Emission testing
- Hearing aid evaluation
- Hearing aid fittings - latest technology and pricing options
- Hearing aid programming
- Hearing aid repairs
- Hearing aid maintenance
- Hearing aid batteries
- Cochlear implant candidacy consultation
- ABR testing is available in our Johns Creek office
- Earwax removal
- Hearing conservation
Additional Specialty Audiology Services:
- Dix-Hallpike testing is available in our Gainesville office.
- Cochlear implant mapping is available in our Woodstock office.
Digital hearing aids are offered in various technology levels, such as premier, advanced, standard or entry level. Bluetooth, streaming, rechargeable, and custom options available.
- Oticon
- Widex
- Phonak
- Resound
Custom Earplugs - Swim, Sleep, Music, and More!
- Custom earmolds for outside or noise protection
- Musician ear plugs
- Custom ear impressions to take for outside orders
Financing Options
- Allegro Credit - We partner with Allegro Credit which provides financing options with 0% interest for 12 months.
- CareCredit - With monthly payments that easily fit into your budget.
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Hearing implants
Assistive listening devices
Pediatrics
Financing available
Tinnitus
Remote hearing aid programming
Ear cleaning
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 12 pm, 1 - 4:30 pm by appointment |
Tuesday | 8:30 am - 12 pm, 1 - 5 pm by appointment |
Wednesday | 8:30 am - 12 pm, 1 - 4:30 pm by appointment |
Thursday | 8:30 am - 12 pm, 1 - 5 pm by appointment |
Friday | 8:30 am - 1 pm by appointment |
Saturday | Closed |
Visit our other locations
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Hearing implants
Assistive listening devices
Pediatrics
Financing available
Tinnitus
Remote hearing aid programming
Ear cleaning
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details