North Georgia Audiology - Gainesville

“Dr. Brooke Means is knowledgeable and informed. Not only did she thoroughly answer my questions, she indulged me with lengthy discussion on hearing-related topics, and shared her knowledge in a understandable, accessible manner.”

“Dr. Means and staff are always helpful and genuine. I appreciate the care given and am thankful to have my hearing enhanced greatly. They fit great and now I don't even notice they are there most of the time. Rarely does anyone else even notice I have them. Thank you all. ”

“I highly recommend these people. Very professional in every way. I appreciate Dr. Means. She has been very patient with me and my hearing problems. The hearing aids she recommended are fabulous. Not only can I hear great, I can answer my phone and listen to my music through the hearing aids. If you want to hear better please give these people a call. You will not be disappointed.”

“We have so much faith in Dr. Means. She has taken care of us since we moved from Kansas City 4 years ago. She is great!!”

“Friendly, professional, great waiting room with Keurig machine (!), great equipment. If you asked me how to improve this, I wouldn't know how.”

“Very good service, with complete explanations for all issues.”

“Dr. Means always explains everything to me in a personal and professional. I am always very pleased when I see her. ”

“I was well pleased with the office visit and are very satisfied with the hearing aids”

“Dr. Means was fantastic! She explained everything to a tee, and answered all my questions about hearing aids. (and I had a lot) The entire staff was very friendly and courteous. My first appt and I was extremely happy!! ”

“Approximately 25 years ago, I assisted my Mother when she needed help with her hearing. I cannot believe the difference in her experience as compared to my recent experience with Dr. Means. I had a slight dread factor because of what I had observed with my Mother. The testing was pleasant and my results were explained thoroughly. I was allowed to actually wear a pair of hearing aids programmed for me for almost half an hour. Every question I had was addressed and I never once felt rushed.”

“Dr. Means is very attentive to my hearing needs. She is very caring and spends time with me. Extremely happy with this practice. ”

“I appreciated the clear communication, the high-tech booth for testing, and Dr. Means’ thorough explanation of the test results. She referred me to an otologist for further testing, but I look forward to completing the hearing aid process with her. I would highly recommend Dr. Means and her staff to anyone on the hearing aid journey.”

“Had to replace my 93 year old mother's hearing aids, as she stepped on both her primary and backup. Haiden was so patient and kind. She explained everything so we were able to understand what was going on. What at one point in time years ago was a dreadful experience turned out to be wonderful. I (and Mom) are both very happy.”

“I came in to get my hearing aides adjusted. The rubber that goes into the ear was broke. They were quick to fix the problem and I was on my way.”

“Brook Means is so wonderful in getting you prepared and examined properly for an incredible change in your life ,if you have become hard of hearing !! I would not ever use anyone but her!! A wonderful audiologist!! ”

“Great staff. Highly recommend ”

“Dr. Brooke and staff are the BEST! I had something going on between my iPhone and my hearing aids that caused church and choir music to sound like loud racket. Danette cleaned my hearing aids and then Dr. Brooke came in and checked them out. She showed me some things on my phone I did not know about that could be causing interference. I look forward to choir practice tomorrow to see how much better it goes. She is several steps above the folks I used earlier. I am so thankful to have found this clinic.”

“This is my first time at North Georgia Audiology and I found Dr. Means to be very caring and professional. I look forward to getting my new hearing aids. ”

“My hearing was compromised by a minor stroke in 2010. I went to another audiology group but it seemed like all they wanted to do was sell me a hearing aid. I started checking around and Dr. Woodward's group was very highly recommended. When they opened the Gainesville office I switched to Dr. Means as that was closer to me. I have been delighted with Dr. Means who cares about patient success with hearing more than selling a product. I have really enjoyed working with Dr. Means & staff as they have kept me updated with the latest technology in hearing aids available to suit my needs. Many thanks to her & staff.”

“Dr Brooke Means and the entire staff are really really great and I always feel that I get the best care possible there. Dr Means always remembers details about us that make us feel important. Even after a year she commented on weight loss. I found that amazing and so genuine. If you are having any issue with your hearing, I highly recommend Dr Means. She will take care of you like family!”

“I can honestly say the Dr. Means saved my life. My tinnitus was so severe that I was contemplating suicide. The constant high pitched buzz was maddening. I didn't think I could go on any longer. Work was becoming impossible. I couldn't escape the sound - it engulfed me. As a physician myself, I know that there is no cure for tinnitus so I was growing hopeless. Dr. Brooke Means was very compassionate and understanding. She did a thorough ear exam and found that I had hearing loss at the high end of the spectrum. She fitting me for hearing aides that have noise background to compete with the tinnitus plus augmenting my hearing in the high ranges. It was an immediate cure. Now I wear the aides for about an hour or two a day. The tinnitus goes away and the rest of my day is normal. I feel like I have a new lease on life. I can't express how grateful I am for North Georgia Audiology and Dr. Means.”

“Excellent service and very friendly staff!! ”

“Perfect service! Dr. Means and the entire staff were wonderful. I highly recommend them. ”

“Definitely a 5 star experience and hearing aides. Dr Means was very informative with my options and not at all pushing anything on me, she was simply just helping this old man hear again with realistic expectations. From the hearing test all the way to purchasing of, I think the top of line and best option for me and their first patient to receive the new (Oticon More) hearing aide. Unbelievable experience is all I can say to the first time I put them in ear, and it’s getting better everyday. The staff of North Ga Audiology (Gainesville) will make you comfortable and help you in anyway possible. I read the reviews before I went and wondered because all reviews were so good. I am telling you it is all real and you can’t get any better experience in hearing problems. From front desk to Dr Means and Danette explaining the details of my hearing aides and my whole package deal. If you want top notch customer service this is the place. Thanks to the whole staff!”

“Dr Means and the staff are great! I was pleasantly surprised at how much hearing aids have improved in the last 10 years since I stopped using them upon retiring from the classroom. The Bluetooth connection to my phone makes talking on the phone easy and joyous! ”

“I was having trouble with my hearing aids and could not hear from my left one. this happened over the weekend so I called early Monday morning. Fortunately, Dr. Means had a couple of cancellations and was able to see me. She fixed my problem and cleaned them for me. Always very pleasant and accommodating. Thank you!”

“Dr. Means is a caring professional who explains everyth8 g Dr. Means is a caring professional who clearly explains the procedures. She wants her patients to feel comfortable and I do. Colleen at the front desk is friendly and efficient. I highly recommend this office! ”

“I have been going here for several years and am impressed by their thorough professionalism. Lately their response to COVID has put this nervous Nelly at ease as they are very careful to keep us all as safe as possible. I have just upgraded to new hearing aids that Dr Means recommended for my unique hearing loss and couldn't be happier. She makes excellent recommendations and is careful to fully explain the pros and cons for each possibility as they relate to your particular issues. Give them a try.”

“Very through and knowledgeable.”

“My visit to North GA Audiology was an extremely positive experience. Colleen had sent me all the paperwork via email after a pleasant conversation setting the appointment so I had little wait time when I arrived. Dr. Means was pleasant and professional, taking all the time I needed for her to explain the tests and go over different aspects of hearing aids and my needs. I heartily recommend them.”

“My wife found this place on the internet and made me an appointment. I wasn't sure what to expect but I can tell you now that I had my appointment. Colleen and Dr. Means are awesome. Dr. Means, took her time with me and explained everything to me. I can honestly say I have never been to a medical facility were everything was perfect. They are professional but yet personable. I would recommend North Georgia Audiology to everyone. I can not stress enough how wonderful my visit was. ”

“Have not been disappointed in the slightest by the professionalism, knowledge, and caring attitude of everyone at NGA of Gainesville. I believe Dr. Means is trained and able to assist anyone with any hearing problem within the realm of her audiology practice. A great place to go for diagnosis and solutions to your hearing issues.”

“I had a great experience at North Georgia Audiology in Gainesville. Colleen greeted me with a smile and instantly set me at ease. I was extremely impressed with Dr. Brooke Means. She explained each test, the results and how I was affected by my hearing loss. I initially resisted the idea of getting hearing aids but soon realized that my hearing certainly would not improve without them. I was concerned with appearance, fit and the level of improvement I might expect. Dr. Means answered all my questions and fitted me with hearing aids that fit all my needs. I highly recommend Dr. Brooke Means and North Georgia Audiology.”

“This was my first experience having a hearing eval and being fitted with hearing aides. Dr. Means was great, knowledgeable and patient. I would highly recommend Dr. Means.”

“No one wants to hear, "How can you function?" when you come in for a hearing test. Very rude. ”

“Dr Allen is exceptional, as well as her staff. She explained all the tests, the test results, and everything I needed to know about hearing aids. I highly recommend her.”

“I would give Dr. Means a 10 Star if I could!!”

“Dr Allen and staff are very accommodating and professional. I received a thorough testing and explanation of the results. I have total confidence in them and will return as scheduled for follow up.”

“Dr. Means took a lot of time with me to help me understand my hearing loss and my hearing aids. I learned a lot today! The staff was very friendly and very helpful. ”

“I saw Dr. Allen for hearing check and hearing aids adjustment. She was wonderful. Very pleasant and took a lot of time with me. She seemed extremely knowledgeable about programming the digital hearing aids settings. Best audiologist I have seen. Office staff very helpful also. I highly recommend this group.”

“Great staff! Excellent providers! Fantastic service! Relaxed environment, top quality diagnostics. Five stars!”

“The staff and doctors care about their patients! I have had hearings aids for 16 years and discovered Dr Means at NGA. I was impressed with their professionalism and quality of service! Thank you Dr Means for your kindness, patience, and above all, for helping me hear better!!! I would highly recommend North Georgia Audiology!”

“I chose North Georgia Audiology after reading their highly rated reviews. My experience with Dr. Brooke Means and her associate Colleen was wonderful. Dr. Brooke was professional, warm and easy to talk to. She was extremely knowledgeable and patient, answering every question I had. Follow up has been just as great. I highly recommend North Georgia Audiology to anyone with hearing problems!”

“I've been told my hearing loss, deafness in one ear and profound loss of hearing in the reaming ear due to Meniere's disease and pollen/decibel sensitivity, challenges the best among audiologist. When I had to find a new audiologist, I fortunately found Dr. Means. It takes both knowledge and dedication to find the narrow window that allows me to function. Dr. Means partnered her technical expertise with her willingness to go outside the box with what I had learned works for me from working with many audiologists over the past twenty five years to find the hearing aid and it's science that enables me to have workable hearing functionality. Hearing aid technology is rapidly developing but its worthless without an audiologist who can maximize the technology with the patient. I highly recommend her.”

“l have been pleased from the first day that i came to north ga audiology. the whole staff have been so helpfull, even when i was not sure about what i needed, the dr was so helpfull, she acted as though i was her only patient, they are a fist rate place to have your ears checked, and to get hearing aids, i was so afraid, but they took all of the fear away, fist rate... thanks to the whole staff. ”

“I was impressed with NGA from the start. Colleen spoke distinctly and at a voice level I could hear and understand. She was very nice and efficient in handling my paperwork, questions and scheduling. Dr. Means treated me with dignity and respect. She was very thorough in her examination and evaluation of my hearing deficit. She fitted me with hearing aids and paired them to my Android phone. By the time I left I had become used to them and it was wonderful! I was so excited and pleased. I highly recommend Dr. Means and North Georgia Audiology.”

“Dr. Brooke Means is a God send. Colleen and the staff are so helping and approachable. Highly recommend. ”

“My appointment with Dr. Brooke Means could not have been more satisfactory. On my initial visit she thoroughly reviewed my hearing loss history and gave me a complete exam. This visit was not rushed and I think she went above and beyond my expectations. I feel that Dr. Means is very knowledgeable and I am completely satisfied with the hearing aids she recommended and fitted me with.”

“I accompanied my father to his appointment with Dr. Means. We were greeted in a courteous, friendly manner by Colleen who was efficient, helpful in transferring records and is assisting us in navigating the insurance maze. Dr. Means was wonderful! Very personable, professional, attentive and encouraging and helped educate us. It is easy to award this practice with 5 stars. Would that all offices were as patient friendly. Thank you!”

“First class experience. Very professional. Staff was attentive and helpful. Would recommend this office 100%. ”

“From the start my experience was superb. The office staff is professional. Dr Means is amazing. I had a hearing test about two years ago and all I learned is that I am old. Dr Means took the time and effort to test and explain the results and I have been wearing hearing aids for 3 days now. The experience cannot be adequately described in words. I am hearing sounds that I had forgotten exist in the world and my husband does not have to stand in front of me for me to hear his lovely voice. ”

“I couldn’t be more pleased with the superb treatment I received during my recent visit. ”

“I feel just like I did when I tried on a pair of glasses for the first time when I was 6 yrs old! Oh, the things I have been missing out on! Thanks to Dr. Means, she made my transition to hearing aids a smooth one. I have had hearing tests in the past, but no one has ever taken the time to explain the results and options with me like Dr. Means. She answered all of my many questions and even did some research to help me find the best options for the use of my stethoscope with my hearing aids. What Dr do you know that does that?! Her love for what she does is evident. Colleen is very professional, knowledgeable and friendly as well. Great experience and I am confident that I made the right choice in providers. If you choose NGA, you won’t be disappointed.”

“Dr Brooke Means was very knowledgeable and friendly. She took the time to answer any questions I had. I am very happy with my hearing aids. Thank you, Brooke and Coleen!”

“We had a great experience with Dr. Means. Very professional and and explained everything very clearly.”

“I Love Dr. Means, I Love my aids and I Love North Georgia Audiology. I'm back in the world. Enough said.”

“I only wish I had known about the NGA and hearing aid center before going to a supposedly good hearing aid place. Gainesville is a four hour drive from where I live but well worth the trip. My hearing is so much improved that I would never consider going elsewhere. Dr Brooke Means certainly deserves a five star rating.”

“My 88-year old mother had severe hearing loss and was reluctant to purchase hearing aids, but when she was fitted with her Oticon device, Dr. Brooke Means was extremely professional and patient, explaining all aspects of wearing the Oticon device to my mother multiple times in a kind and caring way. Our experience was a 10/10 and I would recommend their services to anyone. ”

“I brought my mother there for a second opinion. She had hearing damage due to a gun firing and hasn’t been able to hear anything for the past three years with her old hearing aids. First of all Colleen at the front desk was extremely helpful when making the appointment. They took time and we never felt rushed. The results were fantastic because she can now hear people, the television, her alarm clock. Dr Means gave her the life she used to have. ”

“I accompanied my wife on her initial and following visits to the Gainesville clinic and was impressed with the handling of the service by Dr. Means. When she asked if I would like to be tested I agreed even though I felt that I did not need to be at this time. Of course I knew better but agreed to be tested and found out (I already knew) that I had some hearing loss which Dr. Means explained in detail of what my hearing loss entailed. I did not feel pressured. When I am ready because of other ongoing problems, I will make arrangements with her to take care of them. Overall, A plus. ”

“I went with my dad to his appointment to see Dr Means. He was reluctant to think she could help him since he had already purchased 2 other pair of hearing aids from other companies that did not help him. He was amazed at how much better he could hear with the ones she set him up with. He had a pretty significant hearing deficit that caused all his sounds to be muffled. His previous hearing aids only made the muffled sounds louder. He is hearing with clarity now! Dr Means was very professional, patient and explained everything in detail. My dad has a new outlook on life. Thank you Dr Means for getting him back into our conversations!”

“This is my 6th pair of hearing aids. I was trying for implants. SS said no. I wasn't going to buy another pair of aids. By the time I was thru I ask how much are these, I walked out with them. The only problem I have had I TALK To EVERYONE!!!! It is so GREAT to hear!!! Thank you Dr Mean!”

“Amazing! My hearing loss was deficient in 80% of the higher frequency sound waves and I did not know it. Dr. Brooke Means told me the ringing in my ears was from my brain trying to compensate for these high frequency sound waves which my ears could not hear. Dr. Means was absolutely right. After she did the hearing exam and programing the Oticon hearing aids, I can hear those sounds I could not hear before. The ringing in my ears has gone away. These Oticon hearing aids are not merely increasing the sound volume, but increasing the high frequency sound waves I could not hear before and balances out all around hearing. All I can say is it's "Amazing!"”

“I have a special needs son with severe-profound hearing loss. With his current hearing aids, he was only hearing at 50-60 db. Dr. Means evaluated him and fit him with new hearing aids. She was able to program the new aids so that my son is now hearing in normal range (20 db)! She took the time to explain everything we needed to know. She was very kind and patient. Thank you Dr. Means for helping my son!! ”