Hearing Health Center - Naperville

“I have been going to Hearing Health Center for at least 10 years+. Each visit I have experienced excellent care from front desk to the Professional Audiologists and Audiologist assistant. I have had several hearing aids to improve my hearing. They keep up with all new technology and keep your present hearing aids in tip top condition. If a problem I can always get in the day I call. They can replace parts or clean my hearing aids while I wait. Having a loss of hearing has caused many problems for me until I found this place. I can not express how happy I am for my hearing improvement and for having found the Hearing Health Center. I highly recommend them for any one experiencing hearing loss. ”

“Had a great experience,was late for my appointment but still accommodated me ”

“I called to make an appointment and was able to get one that same day. I had been told by my primary physician that my eardrum was covered with wax; thus could not see and I should see an ENT. When making the appointment, I inquired if the doctor removed ear wax. Answer was yes. However, upon the doctor’s exam he advised it would not be necessary. Thus I was happy to get a same day appointment when calling plus being told I did not need to have wax removed. It made my day. ”

“These are the nicest, most helpful, and most professional people. My wire came loose on my hearing aid. They cleaned both aids, replaced the wires/ antenna, and made sure I was happy. In and out quickly. ”

“Very satisfied with the office and all of the staff. Knowledgeable and professional. ”

“I always have a good experience with everyone at Hearing Health. I’ve been with them for years. Never disappointed.0”

“Very good experience.They checked the hearing aids and put the app on my phone.”

“A straight forward hearing test in a booth by an audiologist was expected and performed. Also expected, I had "significant" hearing loss in one ear and advised to get hearing aid(s). No surprise there. An Oticon aid was recommended and a price was given for each of three models. Unfortunately, no literature was available other than my request for a copy of a promotional comparison page. The audiologist was generally unfamiliar with the technical aspects or differences in the three models. I sent a request with a few follow-up questions and I expect, as the Office Manager is delightful, I will get the answers to my questions. Jury is out - both as to the choice of aids and the choice of vendors. ”

“My experience pertains only to those with Sensorineural Hearing Loss. Dr. Mike was very nice but not helpful because no one in the office really knows much about Starkey AI hearing aids. After Dr. Mike left, I saw Dr. Jing, who was much less helpful than Dr. Mike, who at least tried. Dr. Jing stated three times, "It is what it is" with regard to my difficulties, such as complaining that the sound I was getting sounded unnatural. Dr. Mike had told me he usually got a better quality of hearing than what I was reporting and showed interest in helping at least, even if not successful. I met once with the rep from Starkey, Patrick, who then got furloughed due to COVID. I was supposed to meet another time, but Patrick didn't show up to meeting. The first and only meeting with his was basically useless because, as he stated, the computers were so slow it took up the entire appointment just to set up the hearing aids when it should have been a quick process, leaving no time to actually demonstrate them. These people may be fine with non-SNHL or with products other than the Starkey AI, but do not waste your money buying Starkey from them or if you have SNHL if you want more help than "It is what it is." ”

“I just had my first visit and was very impressed with the facility and staff. Myrna greeted me when I arrived and made me feel at home. Dr Jing did a thorough hearing screening and explained everything he found. The entire team is very dedicated to caring for their patients ans I'm looking forward to my next visit soon!”

“Excellent Service. Very professional from start to finish. I can't wait to receive my first hearing aids”

“I have been going to Hearing Health Center for many, many years now. I switched to the Naperville location when they open there because it's closer to my home. I have been going to Dr. Jing while at that location and he's been wonderful: kind, caring, and works hard at solving any hearing problems. Their receptionist, Myrna, is wonderful also: friendly and efficient. Everything works smoothly at the Hearing Health Center.”

“Have been to Hearing Health center 2-3 times for Hearing aid consultation and found this place very very friendly , the doctor is very nice, I don't speak much English, thus explaining my hearing aid problem was difficult, but the doctor was so cooperative and expert in this field, and he very patiently listened me on every visit, I recommend this place to everyone who are looking for a friendly behaviors and very expert consultation”

“Meghan was great. She listened and asked multiple times if we had any questions or concerns.”

“My most recent visit was because of reduced hearing in my right ear. Dr. Jing found wax build up in that ear. After cleaning it out and putting the new hearing aid in, all was back to normal good hearing.”

“Dr jing and staff are always friendly and very helpful!!!!!!!!!!”

“Megan and staff are so helpful and understanding. understood my problem and were anxious to solve my concern. you should be grateful to have these super employees.”

“Hearing Health Center is wonderful, I have used different hearing centers over the past 12 years, but none is better than Hearing Health. Dr. Jing and Megan Foy are very professional and friendly, they do a great job. Thank you so much.”

“Hearing Health is excellent at getting me in quickly and always polite and concerned about my issues. Dr. Jing is the best. Tremendous at his job and so much fun to talk with.”

“Dr. Jing and Page are courteous, professional and knowledgeable. They are sincerely dedicated to their patients’ well being. ”

“DR NING JING AND STAFF INCREDIBLY FRIENDLY THANK YOU FOR YOUR OUTSTANDING SERVICE”

“On entering this facility the Staff was very courteous and professional. I was very impressed. The Dr. that saw me and addressed all of my problems I was having went above and beyond and found that my newly bought hearing aids were defective. I am so grateful for his expertise and professionalism in addressing all of my issues on my first visit.”

“Dr. Jing was spot on with my hearing loss. Very thorough with the diagnosis and exam.”

“Everyone at Hearing Heath Center was very courteous and responsive to my questions. DrJing was excellent as was his assistant Miss Foy. Both explained the procedures in advance and in the right amount of detail. I heartily recommend the office in Naperville. ”

“The entire staff of Hearing Health Center is professional, courteous and extremely helpful. Through the process of having an audiogram and being fitted for hearing aids, Dr. Jing was outstanding. He thoroughly and patiently explained my hearing loss, the benefits of hearing aids, and how hearing aids work. I’m highly confident in his expertise and very glad I chose Hearing Health Center. They provide excellent follow up which is necessary for hearing aids.”

“Dr. Ning Jing has has always provided the best care and he has been very patient, caring and knowledgeable. The office staff has also been very friendly, helpful and efficient. I would definitely recommend.”

“Dr Jing and the staff have been very professional and top notch through this entire process. As a first time hearing aid user I could not be any more satisfied by the choice of product, its functionality and total ease of use. All of this was due to the efforts of all the people involved at the Naperville location. ”

“Dr. Jing has always been very accommodating and courteous. Very professional. The office staff is always welcoming. Love Myrna. ”

“I am very satisfied with the staff and Dr. Jing. They are very courteous and work hard to see that my needs are met. I went to Hearing Health Center on the advice of my primary care physician and I am so pleased I did. No pressure to purchase expensive hearing aids-just excellent guidance. I highly recommend Dr. Jing and his staff! ”

““I have been going to the Hearing Health Center for several years now and Dr. Ning Jing has done a great job testing my hearing and helping me select the right hearing aids and making adjustments. The office staff is frendly and fun to talk to. I recommend the Hearing Health Center in Naperville for excellent directions as to the type of hearing aid you need.”

“Always a great experience here! Been a patient for years now! ”

“I’ve been going to see Dr. Ning Jing for several years. He’s attentive, polite and always a pleasure to work with. The staff at the front desk (Myrna, Paige) are courteous and friendly. I have recommended family and friends to this practice - none of which have been disappointed. Thanks! ”

“I am very lucky to have found Hearing Health Center. They products are excellent and the staff is wonderful. I live about an hour away but I do not change companies because of the quality service I receive in Naperville. ”

“I was attended in a friendly manner. Explained the process of getting hearing aids in detail. Staff was very friendly.”

“I have been going to the Hearing Health Center for several years now and Dr. Ning Jing has done an awesome job testing my hearing and helping me select the right hearing aids and making adjustments. He is always a friendly helpful person who puts me at ease and is always ready to help even if I drop by unannounced. Thanks so much Dr. Jing and to the nice staff as well! Love the new office and the cookies too!”

“To those of you needing and considering hearing aids, do not hesitate to go to the Hearing Health Center in Naperville, Illinois. I whole-heartedly recommend Dr. Mandra and her staff. With my hearing aids, it's now been 18 months of once again hearing raindrops, river water rushing over rocks, waves hitting lake shores, and - most importantly - understanding the small voices of young grandchildren. Dr. Mandra and her staff were unfailingly patient, kind and very professional when they tested and fitted me with my hearing aids and continue to be so whenever they help me with minor tests or adjustments.”

“Dr. Mandra is excellent and great at explaining everything. I had no issues with hearing aids because her explanations are so clear. I do not need closed captioning on my TV and am working hard to get my husband in to see her because he is worse than me and now he's so far behind. That is my next step.”

“He was patient and spent plenty of time with me. He talked to me with details and it was comforting. ”