Hearing Health Center - Naperville
A message from Hearing Health Center - Naperville about COVID-19:
We are open to serve you! We have made over 20 process changes and updates to maximize our patients’ and teams’ safety. Cleaning and sanitizing before and after every patient is mandatory. Expanded wellness screenings (temperature checks, risk exposure assessment), staggered appointments, limited number of guests, and implemented compulsory use of approved PPE by employees and patients.
Clinic staff
Ronna Fisher,
AuD, CCC-A, FAAA
Audiologist
Dr. Ronna Fisher is the founder and owner of Hearing Health Center. She established the center in 1984 in honor of her father who suffered from hearing loss. In 2005, Dr. Fisher founded the Fisher Foundation for Hearing Health Care which is a not for profit organization. She earned her doctorate degree in audiology from the Pennsylvania College of Optometry and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association. Dr. Fisher is a member of several audiology associations including the American Academy of Audiology and the Academy of Dispensing Audiologists.
Ning Jing,
AuD, FAAA, CCC-A
Audiologist
Dr. Ning Jing is a licensed audiologist who earned his master’s degree from the University of Cincinnati and his doctorate in audiology from Salus University in Pennsylvania. He is a fellow of the American Academy of Audiology and has clinical experience working in Universities, hospitals and private practice. Dr. Jing’s goal is to ensure each of his patients achieve hearing health by providing the most accurate diagnosis and amplification according to their needs.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 32 verified patient reviews for Hearing Health Center - Naperville! Their average review score is 4.75 () from 32 reviews.
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“Very good experience.They checked the hearing aids and put the app on my phone.”
“A straight forward hearing test in a booth by an audiologist was expected and performed. Also expected, I had "significant" hearing loss in one ear and advised to get hearing aid(s). No surprise there. An Oticon aid was recommended and a price was given for each of three models. Unfortunately, no literature was available other than my request for a copy of a promotional comparison page. The audiologist was generally unfamiliar with the technical aspects or differences in the three models. I sent a request with a few follow-up questions and I expect, as the Office Manager is delightful, I will get the answers to my questions. Jury is out - both as to the choice of aids and the choice of vendors. ”
“My experience pertains only to those with Sensorineural Hearing Loss. Dr. Mike was very nice but not helpful because no one in the office really knows much about Starkey AI hearing aids. After Dr. Mike left, I saw Dr. Jing, who was much less helpful than Dr. Mike, who at least tried. Dr. Jing stated three times, "It is what it is" with regard to my difficulties, such as complaining that the sound I was getting sounded unnatural. Dr. Mike had told me he usually got a better quality of hearing than what I was reporting and showed interest in helping at least, even if not successful. I met once with the rep from Starkey, Patrick, who then got furloughed due to COVID. I was supposed to meet another time, but Patrick didn't show up to meeting. The first and only meeting with his was basically useless because, as he stated, the computers were so slow it took up the entire appointment just to set up the hearing aids when it should have been a quick process, leaving no time to actually demonstrate them. These people may be fine with non-SNHL or with products other than the Starkey AI, but do not waste your money buying Starkey from them or if you have SNHL if you want more help than "It is what it is." ”
“I just had my first visit and was very impressed with the facility and staff. Myrna greeted me when I arrived and made me feel at home. Dr Jing did a thorough hearing screening and explained everything he found. The entire team is very dedicated to caring for their patients ans I'm looking forward to my next visit soon!”
“Excellent Service. Very professional from start to finish. I can't wait to receive my first hearing aids”
Clinic details
Hours of operation
| Sunday | Closed |
| Monday | 9:00 am - 5:00 pm |
| Tuesday | 8:00 am - 4:00 pm |
| Wednesday | 11:00 am - 7:00 pm |
| Thursday | 9:00 am - 5:00 pm |
| Friday | 8:00 am - 4:00 pm |
| Saturday | Closed |
| Evening and/or weekend hours available by appointment. Please call to schedule. | |
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Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details