Hearing Health Center - Naperville
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Staff
Ronna Fisher,
AuD, CCC-A, FAAA
Audiologist
Dr. Ronna Fisher is the founder and owner of Hearing Health Center. She established the center in 1984 in honor of her father who suffered from hearing loss. In 2005, Dr. Fisher founded the Fisher Foundation for Hearing Health Care which is a not for profit organization. She earned her doctorate degree in audiology from the Pennsylvania College of Optometry and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association. Dr. Fisher is a member of several audiology associations including the American Academy of Audiology and the Academy of Dispensing Audiologists.
Ning Jing,
AuD, FAAA, CCC-A
Audiologist
Dr. Ning Jing is a licensed audiologist who earned his master’s degree from the University of Cincinnati and his doctorate in audiology from Salus University in Pennsylvania. He is a fellow of the American Academy of Audiology and has clinical experience working in Universities, hospitals and private practice. Dr. Jing’s goal is to ensure each of his patients achieve hearing health by providing the most accurate diagnosis and amplification according to their needs.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 123 verified patient reviews for Hearing Health Center - Naperville! Their average review score is 4.81 () from 123 reviews.
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“I like that they are very informative and provide options to made a better choice, have tried several aids until have made a decision.”
09/25/2024 Review submitted online
“I needed a replacement part for my hearing aid. The service was very good and I walked out with my hearing aids as good as new.”
09/08/2024 Review submitted online
“The audiologist was extremely helpful and professional.”
09/06/2024 Review submitted online
“I'm from out of state, and had a problem with one of my hearing aids. I called Hearing Health Center in Naperville on Monday, taking a chance that they would see me on such short notice. The receptionist that answered the phone couldn't have been nicer. She put me at ease, and was able to fit me into their schedule for later in the day. When I arrived, she was just as nice has she was earlier in the day. Then I was seen by Ariana Loizzo, an Audiology Assistant. OMG - Ariana was absolutely amazing. She looked at BOTH hearing aids, found and fixed the issue in just a few minutes. Ariana also cleaned both aids, and replaced both wax guards. I was in and out in no time. Ariana and Hearing Center Center are fantastic, and I highly recommend them!”
08/15/2024 Review submitted online
“Had a hearing test performed by a lady who was to be transferred to their Oakbrook Office. Very pleasant. Similar results to what was obtained last February. Cleaned my hearing aids now working as good as new. Microphones were dirty. ”
08/07/2024 Review submitted online
“Everyone was very friendly and efficient during my hearing aid cleaning and check up.”
08/05/2024 Review submitted online
“Ari was outstanding!! She took care of the issue I had with my hearing aid in a matter of minutes. She the best!!!”
08/01/2024 Review submitted online
“My first visit there & I was greeted like I was a regular customer with smiles & Dr. Jing was great. Handled my issues with care & patiences. Thank you”
07/29/2024 Review submitted online
“Everything was done quickly and professionally.”
07/20/2024 Review submitted online
“I feel very well cared for at the hearing center. I got a notice to come in and get my hearing aids cleaned. Myra was very kind.”
07/11/2024 Review submitted online
“Dr. Ning was great. He explained everything to me in terms I could understand. He also showed me how the use of hearing aids can lessen my tinnitus as well as I improve my hearing. He also didn’t try to up sell me. I can’t wait to get my hearing aids.”
07/10/2024 Review submitted online
“I just ordered my 3rd hearing aid set from Hearing Health Center. When technology produces a new product that provides increased benefits I will take advantage of those changes. Dr Ning is great at helping me transition and changes settings till the optimum sound quality is achieved. Office staff is the best at welcoming you and handling requests efficiently. ”
07/04/2024 Review submitted online
“This was my first experience with any hearing help office. My initial two appointments left me with some uncertainty about the use/ usefulness of my hearing aids. But subsequent appointments with the people who help with fitting and adjustment proved satisfying. The office staff is very friendly and willing to make necessary changes to accommodate for the comfort of its patients.”
06/30/2024 Review submitted online
“Everytime I go to hearing health the people there are outstanding and the service is always the best. I was just there today of an issue with one of my hearing aids and it was resolved in seconds. Great Job As Always Hearing Health. Keep doing what you are doing. ”
06/21/2024 Review submitted online
“Being frustrated with other hearing sites, I decided to try Hearing Health about 5 years ago. The service is outstanding and very professional. You are guaranteed the same professional help each time I entered their offices. Dr. Jing and Myrna are wonderful professionals who help in every way. Myrna even completed my paperwork for insurance refund! Thanks to her, I received the reimbursement. They also see you anytime jthere is a problem with the hearing aides. Many thanks to Hearing Health!!”
06/15/2024 Review submitted online
“I have been going to Hearing Health for at least 10 years and my daughter for almost 40 years. We have always had excellent service from friendly professional staff. My dauther moved out of the area, but I will continue to go for my hearing needs.”
06/08/2024 Review submitted online
“I have used Hearing Health center for about twenty years. They are very nice people to do business with. Dr. Jing and Myrna really know their stuff.”
05/24/2024 Review submitted online
“Repr Ariana is a superb example of top-notch provider of hearing health services - skilled, pleasant and professional ”
04/15/2024 Review submitted online
“I'm 82 years old and have worn hearing aids since my mid 40s so have lots of experience. Due to moving I have worked with a number of audiologists and hearing centers. The staff at Hearing Health Center, Naperville have been very helpful in working with me to get the best from my aids and in resolving problems. One example. Over the years I have had many ear molds. Most required at least a few days to adjust to and if I concentrated I could usually feel them in my ears. Not so this time. I put the aids in my ears and from day one couldn't feel them as they fit so very well. This was true for both the 1st and 2nd set. I can enthusiastically recommend the Hearing Health Center, Naperville to anyone seeking help with hearing. ”
04/12/2024 Review submitted online
“The hearing test I took was very thorough. Everything was explained to me where I was able to understand my problem with my ears.”
03/30/2024 Review submitted online
“Missed wax build up in ears that a ent easily found ”
03/30/2024 Review submitted online
“I was an unscheduled walk-in and was taken care of promptly and professionally. ”
03/21/2024 Review submitted online
“I got a good help from the wonderful people.”
03/19/2024 Review submitted online
“Hearing Health is located in a shopping place where I frequent. The parking is very convenient and the receptionist at Hearing Health greets me with my name. I have been known to drop in to say, "Hello". Today is one of the days when no appointment is needed (Thursday from 10-12:00). I wanted one of the Hearing Techs to re-enter the hearing aid AP on my phone since I must have dismissed it. A. came out and she re-entered the AP and up-dated my hearing aids with no appointment. It took 10 minutes. At Hearing Health all of the Staff are congenial and recognize their patients. My Widex Hearing Aids are great. I can listen to audio books as I walk. The volume can be turned up when I need more volume watching TV or in conversations. ”
02/22/2024 Review submitted online
“Dr. Jing and staff have made this process very enjoyable. They offer very thorough hearing testing. Coaching to learn of the right hearing aid for my situation was very helpful. I’d recommend Hearing Health Center to others with no reservations.”
02/20/2024 Review submitted online
“The doctors and technicians are very knowledgeable and treat you with every respect. They are also very helpful and will answer any questions satisfactorily. ”
02/15/2024 Review submitted online
“Very extensive hearing test and was very professional. Dr. Jing took time to answer all my questions and was very helpful.”
02/07/2024 Review submitted online
“The entire staff has been great! My Mom was fitted today with her first ever set of hearing aids. She worked closely with Myrna who was amazing and went above and beyond in every way with the insurance, etc. to make it happen. Dr Jing was super caring and answered our endless questions. Today we met Ari who reviewed the contract with us and worked with my Mom until she was comfortable with the aids, charger, etc. Thanks again for everything! ”
01/25/2024 Review submitted online
“I've had many hearing tests...this one was by far the most extensive and thorough. I felt the audiologist and staff were very receptive to my concerns and questions.”
11/29/2023 Review submitted online
“Entire staff was professional and genuinely concerned with me as a patient. ”
11/21/2023 Review submitted online
“Very professional and excellent results ”
11/07/2023 Review submitted online
“The staff at Hearing Health Center was friendly, professional and very knowledgeable. I feel that everyone there tried to make sure that I left their office with the hearing assistance that was right for me. The entire staff made the experience easy and pleasant.”
10/30/2023 Review submitted online
“Was extremely helpful and friendly the doctors are awesome very informative and quality all the way around”
09/27/2023 Review submitted online
“Once again I received excellent service at the Hearing Health Center. My concerns were heard and responded to with information and successful responses. The software in my hearing aids was updated and the Bluetooth was switched from my right aid to my left. Since I use my hearing aids all the time for audiobooks and podcasts, the switch to the left aid solved the problem of not hearing well through my right aid My aids were also checked for potential moisture problems and whether I needed to change my cleaning of them. Once again a five star rating is definitely deserved! ”
09/22/2023 Review submitted online
“Arianna was a great help in getting my Aids working and in sync with my Iphone.”
09/05/2023 Review submitted online
“Dr Jing has assisted myself and my son Christopher for years!!!! Always there for us. Wouldn't think of trusting anyone else because we have the best.”
09/05/2023 Review submitted online
“I can’t give enough praise for Hearing Health! The place is efficiently run with helpful staff and top notch Myra at the front desk who is always welcoming! I had an emergency with my hearing aide and Myrnatold me to come in immediately to get help! I went in and the problem was resolved! The audiologist is available to meet with you and help with any issue. He is wonderful as well!”
09/04/2023 Review submitted online
“Got there 15 minutes before my appointment and I was taken back immediately for wax extraction in both ears. I was treated courteously and efficiently, my clogged ears were cleaned out, and I left being able to hear again. Mission accomplished!”
08/04/2023 Review submitted online
“Everyone was very kind and professional. Myrna was especially helpful, kind, competent, and professional.”
08/01/2023 Review submitted online
“Simply wanted to get my ears cleaned. Was told there was no wax in one of my ears. When there is, I see it right now. All they did was tell me to go to an ENT. Waste of $30. ”
07/30/2023 Review submitted online
“Nice place. Short waiting time. ”
07/11/2023 Review submitted online
“Very busy place though, good professional service. The place is just a mile away from my home, as such, very convenient to get there.”
05/24/2023 Review submitted online
“When I had an issue with one of my hearing aids, I was able to get in to Hearing Health Center Naperville quickly to check on the problem. Ari was very professional and kind. She communicated with the company to run testing and gave me loaners when my hearing aids needed to be sent in. While I’m still waiting for my aids to be returned a week later, I’m so appreciative of the help I’ve received from Ari and Hearing Health. ”
05/23/2023 Review submitted online
“I saw Ari to have a semi-annual checkup for my hearing aides and exam for ear wax, which I’m prone to having. Ari was very professional, competent, and personable. She explained what she was doing, answered my questions, and made sure I was doing okay. The wax removal definitely improved my hearing and my hearing aides were checked and cleaned. I’ve received excellent hearing care for several years at Hearing Health Center and highly recommended them.”
04/04/2023 Review submitted online
“Hearing Health worked seamlessly with my insurance company. Myrna and Dr. Jing are the ultimate professionals. My experience could not have been better. ”
03/23/2023 Review submitted online
“I relocated to Lisle, IL from New York City on 1/16/2021 after my wife of 66 years passed away, to be near my daughter and my extended family here in Lisle. I initially had Insignia hearing aids while a resident of New York and wanted to update my hearing aids in general and have the software updated. I found a Hearing Health Center location nearby my current residence and made an appointment. I found the employees to be the most professional and caring individuals I ever encountered in any business. There isn't anything the staff is not willing or capable of helping me with. I believe I couldn't find a more professional and caring group anywhere else. I would highly recommend them to fulfill your every hearing need.”
03/18/2023 Review submitted online
“I’ve had the pleasure of working with the staff at the Naperville office for many years. The service is excellent - Myrna at the front desk is always pleasant and accommodating. Dr. Ning is so attentive and knowledgeable - I couldn’t be more satisfied! I have recommended this practice to several. Outstanding!! ”
02/21/2023 Review submitted online
“This center provides excellent customer service, a variety of options to meet individual needs, and has never let me down when any issues have arisen. ”
02/17/2023 Review submitted online
“They are the best people in the hearing world the staff is great at what they do and will help you with anything you need also they go above and beyond what their job description says great people and great place keep up the good job ”
02/07/2023 Review submitted online
“I got hearing aids a year ago and went to this facility. They were extremely helpful in showing me different hearing aids and explaining my test results. Everyone on the staff was extremely friendly and very supportive. I would highly recommend this office to anyone who is in need of hearing aids. ”
01/24/2023 Review submitted online
“Myrna was so helpful as I know nothing about hearing aids. My 96 year old mother in assisted living one of the care givers stepped on the ear piece and broke it. Myrna helped me understand how to send it in a fix it plus costs. Excellent at the front desk as I also observed her handle a disgruntled customer who as 45 min late for an appointment and kept calling back raging. ”
12/28/2022 Review submitted online
“I have been going to Dr. Jing at Hearing Health Center in Naperville for a number of years and wouldn't think of going anywhere else for audio or ear cleaning. Excellent! Merna is terrific! Professional, knowledgeable and extremely friendly.”
12/12/2022 Review submitted online
“The facility is nice and clean. The staff is friendly and efficient. Dr. Jing administered my hearing test and explained the results thoroughly and in a way that was easy to understand. Additionally, parking is just a few steps from the door, an important factor to consider if you are elderly and/or have mobility issues.”
11/07/2022 Review submitted online
“I bring my father to this office in Naperville. Dr. and staff are always tremendously kind and helpful, as at 97 years old he needs help and we are slow! Very good experiences. ”
10/15/2022 Review submitted online
“The Hearing Health Center in Naperville is extremely clean and efficient. The hearing test was administered promptly and the doctor explained the results and options in a wonderful manner ”
10/08/2022 Review submitted online
“Pleased with the service, care and professional concern of Dr Jing and his associates. ”
10/01/2022 Review submitted online
“Wow! This is the best place! Prompt, courteous, extremely thorough and nice people to deal with!”
09/29/2022 Review submitted online
“Prompt and efficient”
08/31/2022 Review submitted online
“Prompt service and all the time needed to solve the problem both with the ap and the sid”
07/08/2022 Review submitted online
“This was the second time I have called for an appointment and was able be seen the same day or the very next day. This time one of my hearing aids was not functioning and it was for the same ear I had been experiencing soreness. In both instances the patient assistant identified the cause of both issues and corrected them I was so pleased as I had visions of more serious issues. Also, my sister accompanied me to a previous appointment and took advantage of a free exam which resulted in her needing/purchasing hearing aids.”
06/29/2022 Review submitted online
“My hearing aids are almost 4 years old and needed to be adjusted. Dr Jing gave me a thorough hearing exam and adjusted them. ”
06/06/2022 Review submitted online
“The staff is very professional and the customer service is exceptional. It's a bit of a drive for me but absolutely worth it!”
06/04/2022 Review submitted online
“This was my first visit to Hearing Health Center. I have been to multiple GPs for my wax buildup removals and they have always been cumbersome and sometimes problematic. Hearing Health Center made the process quick easy and professional. They all the right tools and a great experienced staff. Highly recommend.”
05/02/2022 Review submitted online
“Dr. Jing was more than patient in explaining my severe loss. I came in for another opinion as a first time hearing aid user. The testing was superior as compared to other hearing tests. The front desk was warm and welcoming on my first walk in visit and certainly on testing day. ”
04/25/2022 Review submitted online
“Everyone there is kind and helpful. Willing to answer and explain any question you may have. Hours they are open are very convenient and accommodating. I am pleased with the hearing aids I purchased and the service I have received. ”
04/24/2022 Review submitted online
“It is always a pleasure to see you guys. Keep up the good work.”
04/01/2022 Review submitted online
“Absolutely a breath of fresh air, had a hearing problem since a child and have not had better service since I was 13, staff is friendly helpful, and from the doctor to the assistant fantastic! Had an issue and they had me in for less than thirty minutes and fixed my issue. Beats other places by far!”
03/23/2022 Review submitted online
“It was my first visit. The experience was warm and welcoming, the Dr and staff took time to fully explain all necessary details pertinent to my visit.”
03/17/2022 Review submitted online
“Absolutely love Hearing Health. I’ve been going there for many, many years. They have helped me understand my hearing loss and how important it is to do something about it! Myrna is so kind and friendly to all the patients when calling and going in for an appointment. Dr. Jing is very patient, knowledgeable and friendly with me answering all my questions and concerns. The office is very nice and at a good location. I highly recommend Hearing Health. ”
03/12/2022 Review submitted online
“My first time at the clinic. I thought it was all great! It was very clean, the staff were friendly and professional. Everything was fully explained. I would recommend it.”
02/18/2022 Review submitted online
“Coming to Hearing Health is the best. I’ve been coming for at least eight years and they are always pleasant, respectful and very helpful. The office knows it’s stuff!”
02/15/2022 Review submitted online
“i had gotten my hearing aids from Dr. Jing a very long time ago and they have served me very well. i needed the tubing to be replaced and walked in to the HHC. i didnt know they had moved from raymond drive. i saw the sign and walked in and was surprised to learn they were the same where i had bought the aids from. the receptionist informed me my aids were 12 years old. i had no appointment but Dr. Jing was kind enough to replace the tubing from both aids and to adjust the molds so they wouldnt fall off. he recommended a new pair of aids for me but the cost was just too much. all in all i was pleased with the attention and care the staff provided. i would recommend them.”
01/14/2022 Review submitted online
“Great service and people ”
01/05/2022 Review submitted online
“I am very happy with the service I receive from HHC Naperville. Myrna is great, always lets me know when the openings in the schedule are and accommodates my travel schedule. Dr. Jing is professional and friendly and takes very good care of my hearing needs. I highly recommend HHC Naperville. ”
12/23/2021 Review submitted online
“First of all when I called to make an appointment the person I spoke to was very helpful about the process and using the insurance benefit I have. Dr. Jing explained everything about my choices for hearing aids and what the differences are. Everyone there is so personable. I highly recommend them. ”
12/13/2021 Review submitted online
“estoy muy satisfecha por el servicio que recibí ,todos muy amables ,y el doctor ,lo explica todo muy bien se toma su tiempo para hacerlo estoy muy agradecida y si lo recomendaría a otros . _________________________________________________________________________________________________________________ Translation: I am very satisfied with the service I received, all very kind, and the doctor explains everything very well, he takes his time to do it, I am very grateful and if I would recommend it to others.”
11/30/2021 Review submitted online
“Everyone at the clinic was very friendly but professional. Dr. Jing is kind and very informative. My husband and I both had tests and Dr. Jing worked with us to find suitable hearing aids. No hesitation in recommending the clinic to anyone.”
11/14/2021 Review submitted online
“My experiences with all of the staff at Hearing Health Center- Naperville have all been exemplary. The office staff was incredibly helpful, patient and eager to find appointment times that fit my busy schedule. When I saw them interacting with other patients, they were kind and so very friendly. Each of the audiologists I saw had a kind bedside manner and answered all of my questions. It is easy to see how truly passionate they are for maintaining good aural health and education. I left each visit understanding more about how to protect my hearing. I cannot recommend this practice strongly enough. If you are searching for an audiologist, go to Hearing Health Center-Naperville!”
09/26/2021 Review submitted online
“Dr. Jing is very professional, caring and friendly person. His staff is also great. I am so happy that I switched from other hearing services. ”
09/25/2021 Review submitted online
“Dr. Jing is very knowledgeable and kind. He explained in detail things I didn't realize about my tinnitus and hearing loss. Getting to try out hearing aids before buying is a huge plus! Front desk staff is amazing and so helpful. I highly recommend Hearing Health Center in Naperville!”
09/21/2021 Review submitted online
“Very happy with the service and knowledge provided by staff.”
09/21/2021 Review submitted online
“I have been a client of Hearing Health Center in Highland Park for several years. My 80+ year old mother who lives in Joliet needed a hearing test and I was due for one as well. We went to the Naperville office and we were both tested. Dr. Jing was so patient and understanding with my mother. He made sure she was comfortable and understood how the test would be conducted. Dr. Jing made our visit a very pleasant experience for both of us. Thank you so much!”
08/19/2021 Review submitted online
“I’m going to the Hearing Health Center at least 8 years now. I’d have to check my records because it has become a part of my routine now. Dr. Jing and Myrna, in the Naperville office are both pleasant, professional, knowledgeable and efficient. Dr. Jing has a gentle touch, whether he’s administering a hearing test, removing ear wax or installing or removing my Lyric devices. Myrna navigates administration issues seamlessly. I couldn’t be more happier. Because of Hearing Health Center I’m able to hear better, which makes engaging in work and socializing effortless. No more frustration or straining to hear higher pitch sounds, the exhausting number of times I would have to ask “what”, “can you please repeat what you just said again” or having to make up an excuse to explain why I’m not able to hear what is being said or the worst thing—misinterpreting what was being said and then answering or acting on that perceived assumption! Thanks again guys for making my life so much more enjoyable!!!”
07/26/2021 Review submitted online
“This was my first visit and I am 100% satisfied. Dr. Ning Jing was extremely professional and knowledgeable. I went with the Lyric aids and had no issues with the placement or programming of them. There was no pain and I can hear like I never imagined possible. I did my research prior to choosing the Hearing Health Center and I'm so glad I did! I travel an hour and ten minutes to get here and will continue to do so. I am so thankful I found the right place who was able to help me!! I Highly recommend!!”
07/05/2021 Review submitted online
“As this was the first time taking the hearing test, I have nothing with which to compare my experience. I found the test itself to be rather stressful, but then since I am almost 90 years old, I do feel overwhelmed at times. Dr. Jing was patient and professional in his exam with me. The receptionist courteous. I have moderate hearing loss and the hearing aides that Dr. Jing tested on me, and which I have ordered, seemed to enhance my hearing and so I await their arrival.”
06/11/2021 Review submitted online
“I am very pleased with the help that Myrna and Dr. Jing provide. I wear Lyric aids that stay in place from one appointment to the next. The exchange is quick and easy and I look forward to seeing Dr. Jing. He is professional and friendly. ”
05/15/2021 Review submitted online
“I have been going to Hearing Health Center for at least 10 years+. Each visit I have experienced excellent care from front desk to the Professional Audiologists and Audiologist assistant. I have had several hearing aids to improve my hearing. They keep up with all new technology and keep your present hearing aids in tip top condition. If a problem I can always get in the day I call. They can replace parts or clean my hearing aids while I wait. Having a loss of hearing has caused many problems for me until I found this place. I can not express how happy I am for my hearing improvement and for having found the Hearing Health Center. I highly recommend them for any one experiencing hearing loss. ”
05/11/2021 Review submitted online
“Had a great experience,was late for my appointment but still accommodated me ”
05/10/2021 Review submitted online
“I called to make an appointment and was able to get one that same day. I had been told by my primary physician that my eardrum was covered with wax; thus could not see and I should see an ENT. When making the appointment, I inquired if the doctor removed ear wax. Answer was yes. However, upon the doctor’s exam he advised it would not be necessary. Thus I was happy to get a same day appointment when calling plus being told I did not need to have wax removed. It made my day. ”
05/05/2021 Review submitted online
“These are the nicest, most helpful, and most professional people. My wire came loose on my hearing aid. They cleaned both aids, replaced the wires/ antenna, and made sure I was happy. In and out quickly. ”
04/23/2021 Review submitted online
“Very satisfied with the office and all of the staff. Knowledgeable and professional. ”
04/15/2021 Review submitted online
“I always have a good experience with everyone at Hearing Health. I’ve been with them for years. Never disappointed.0”
04/15/2021 Review submitted online
“Very good experience.They checked the hearing aids and put the app on my phone.”
04/01/2021 Review submitted online
“A straight forward hearing test in a booth by an audiologist was expected and performed. Also expected, I had "significant" hearing loss in one ear and advised to get hearing aid(s). No surprise there. An Oticon aid was recommended and a price was given for each of three models. Unfortunately, no literature was available other than my request for a copy of a promotional comparison page. The audiologist was generally unfamiliar with the technical aspects or differences in the three models. I sent a request with a few follow-up questions and I expect, as the Office Manager is delightful, I will get the answers to my questions. Jury is out - both as to the choice of aids and the choice of vendors. ”
03/26/2021 Review submitted online
“My experience pertains only to those with Sensorineural Hearing Loss. Dr. Mike was very nice but not helpful because no one in the office really knows much about Starkey AI hearing aids. After Dr. Mike left, I saw Dr. Jing, who was much less helpful than Dr. Mike, who at least tried. Dr. Jing stated three times, "It is what it is" with regard to my difficulties, such as complaining that the sound I was getting sounded unnatural. Dr. Mike had told me he usually got a better quality of hearing than what I was reporting and showed interest in helping at least, even if not successful. I met once with the rep from Starkey, Patrick, who then got furloughed due to COVID. I was supposed to meet another time, but Patrick didn't show up to meeting. The first and only meeting with his was basically useless because, as he stated, the computers were so slow it took up the entire appointment just to set up the hearing aids when it should have been a quick process, leaving no time to actually demonstrate them. These people may be fine with non-SNHL or with products other than the Starkey AI, but do not waste your money buying Starkey from them or if you have SNHL if you want more help than "It is what it is." ”
03/05/2021 Review submitted online
“I just had my first visit and was very impressed with the facility and staff. Myrna greeted me when I arrived and made me feel at home. Dr Jing did a thorough hearing screening and explained everything he found. The entire team is very dedicated to caring for their patients ans I'm looking forward to my next visit soon!”
03/05/2021 Review submitted online
“Excellent Service. Very professional from start to finish. I can't wait to receive my first hearing aids”
03/04/2021 Review submitted online
“I have been going to Hearing Health Center for many, many years now. I switched to the Naperville location when they open there because it's closer to my home. I have been going to Dr. Jing while at that location and he's been wonderful: kind, caring, and works hard at solving any hearing problems. Their receptionist, Myrna, is wonderful also: friendly and efficient. Everything works smoothly at the Hearing Health Center.”
01/06/2021 Review submitted online
“Have been to Hearing Health center 2-3 times for Hearing aid consultation and found this place very very friendly , the doctor is very nice, I don't speak much English, thus explaining my hearing aid problem was difficult, but the doctor was so cooperative and expert in this field, and he very patiently listened me on every visit, I recommend this place to everyone who are looking for a friendly behaviors and very expert consultation”
12/30/2020 Review submitted online
“Meghan was great. She listened and asked multiple times if we had any questions or concerns.”
12/29/2020 Review submitted online
“My most recent visit was because of reduced hearing in my right ear. Dr. Jing found wax build up in that ear. After cleaning it out and putting the new hearing aid in, all was back to normal good hearing.”
12/23/2020 Review submitted online
“Dr jing and staff are always friendly and very helpful!!!!!!!!!!”
12/18/2020 Review submitted online
“Hearing Health Center is wonderful, I have used different hearing centers over the past 12 years, but none is better than Hearing Health. Dr. Jing and Megan Foy are very professional and friendly, they do a great job. Thank you so much.”
12/08/2020 Review submitted online
“Hearing Health is excellent at getting me in quickly and always polite and concerned about my issues. Dr. Jing is the best. Tremendous at his job and so much fun to talk with.”
12/01/2020 Review submitted online
“Dr. Jing and Page are courteous, professional and knowledgeable. They are sincerely dedicated to their patients’ well being. ”
11/28/2020 Review submitted online
“DR NING JING AND STAFF INCREDIBLY FRIENDLY THANK YOU FOR YOUR OUTSTANDING SERVICE”
11/27/2020 Review submitted online
“On entering this facility the Staff was very courteous and professional. I was very impressed. The Dr. that saw me and addressed all of my problems I was having went above and beyond and found that my newly bought hearing aids were defective. I am so grateful for his expertise and professionalism in addressing all of my issues on my first visit.”
11/20/2020 Review submitted online
“Dr. Jing was spot on with my hearing loss. Very thorough with the diagnosis and exam.”
11/17/2020 Review submitted online
“Everyone at Hearing Heath Center was very courteous and responsive to my questions. DrJing was excellent as was his assistant Miss Foy. Both explained the procedures in advance and in the right amount of detail. I heartily recommend the office in Naperville. ”
11/12/2020 Review submitted online
“The entire staff of Hearing Health Center is professional, courteous and extremely helpful. Through the process of having an audiogram and being fitted for hearing aids, Dr. Jing was outstanding. He thoroughly and patiently explained my hearing loss, the benefits of hearing aids, and how hearing aids work. I’m highly confident in his expertise and very glad I chose Hearing Health Center. They provide excellent follow up which is necessary for hearing aids.”
09/22/2020 Review submitted online
“Dr. Ning Jing has has always provided the best care and he has been very patient, caring and knowledgeable. The office staff has also been very friendly, helpful and efficient. I would definitely recommend.”
08/18/2020 Review submitted online
“Dr Jing and the staff have been very professional and top notch through this entire process. As a first time hearing aid user I could not be any more satisfied by the choice of product, its functionality and total ease of use. All of this was due to the efforts of all the people involved at the Naperville location. ”
06/19/2020 Review submitted online
“Dr. Jing has always been very accommodating and courteous. Very professional. The office staff is always welcoming. Love Myrna. ”
06/16/2020 Review submitted online
“I am very satisfied with the staff and Dr. Jing. They are very courteous and work hard to see that my needs are met. I went to Hearing Health Center on the advice of my primary care physician and I am so pleased I did. No pressure to purchase expensive hearing aids-just excellent guidance. I highly recommend Dr. Jing and his staff! ”
05/14/2020 Review submitted online
““I have been going to the Hearing Health Center for several years now and Dr. Ning Jing has done a great job testing my hearing and helping me select the right hearing aids and making adjustments. The office staff is frendly and fun to talk to. I recommend the Hearing Health Center in Naperville for excellent directions as to the type of hearing aid you need.”
01/30/2020 Review submitted online
“Always a great experience here! Been a patient for years now! ”
01/06/2020 Review submitted online
“I’ve been going to see Dr. Ning Jing for several years. He’s attentive, polite and always a pleasure to work with. The staff at the front desk (Myrna, Paige) are courteous and friendly. I have recommended family and friends to this practice - none of which have been disappointed. Thanks! ”
11/21/2019 Review submitted online
“I am very lucky to have found Hearing Health Center. They products are excellent and the staff is wonderful. I live about an hour away but I do not change companies because of the quality service I receive in Naperville. ”
11/15/2019 Review submitted online
“I was attended in a friendly manner. Explained the process of getting hearing aids in detail. Staff was very friendly.”
11/14/2019 Review submitted online
“I have been going to the Hearing Health Center for several years now and Dr. Ning Jing has done an awesome job testing my hearing and helping me select the right hearing aids and making adjustments. He is always a friendly helpful person who puts me at ease and is always ready to help even if I drop by unannounced. Thanks so much Dr. Jing and to the nice staff as well! Love the new office and the cookies too!”
09/11/2017 Review submitted online
“To those of you needing and considering hearing aids, do not hesitate to go to the Hearing Health Center in Naperville, Illinois. I whole-heartedly recommend Dr. Mandra and her staff. With my hearing aids, it's now been 18 months of once again hearing raindrops, river water rushing over rocks, waves hitting lake shores, and - most importantly - understanding the small voices of young grandchildren. Dr. Mandra and her staff were unfailingly patient, kind and very professional when they tested and fitted me with my hearing aids and continue to be so whenever they help me with minor tests or adjustments.”
06/08/2017 Review submitted online
“Dr. Mandra is excellent and great at explaining everything. I had no issues with hearing aids because her explanations are so clear. I do not need closed captioning on my TV and am working hard to get my husband in to see her because he is worse than me and now he's so far behind. That is my next step.”
01/18/2017 Review submitted online
“He was patient and spent plenty of time with me. He talked to me with details and it was comforting. ”
08/06/2014 Review verified by phone
A message from Hearing Health Center - Naperville:
We are open to serve you! We have made over 20 process changes and updates to maximize our patients’ and teams’ safety. Cleaning and sanitizing before and after every patient is mandatory. Expanded wellness screenings (temperature checks, risk exposure assessment), staggered appointments, limited number of guests, and implemented compulsory use of approved PPE by employees and patients.
Clinic details
Hearing Health Center offers an array of services. Our state of the art office makes is possible to accurately diagnose and treat your hearing issues. The caring and talented staff will take the time to get to know you to ensure we find the hearing solution that works best for you. We have access to the latest hearing aids from several manufacturers and will find the right match for your hearing loss, budget and lifestyle.
We offer five convenient locations to choose from:
Chicago Office 142 E. Ontario St. #1100 Chicago, IL 60611
Naperville Office 1212 S. Naper Boulevard Naperville, IL 60540
Oak Brook Office 120 Oakbrook Center #709 Oak Brook, IL 60523
Highland Park Office 185 Skokie Valley Road Highland Park, IL 60035
Park Ridge Office 7447 W. Talcott Ave. #360 Chicago, IL 60631
Hearing care services
Some of our services and products include:
- free baseline hearing checkup
- diagnostic hearing evaluations
- balance and dizziness evaluations
- tinnitus evaluation and management
- ear wax removal
- hearing aid sales, fitting and programming
- customized hearing protection and plugs
- hearing aids by all manufacturers
- batteries
- accessories
- curbside pickup and delivery services at all our locations
- Ear Spa- Advanced, most relaxing ear cleaning experience you will ever get!
Call us today to schedule your personalize appointment to better hearing.
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Screen/test at home
Remote hearing aid programming
Habla Español
Hours of operation
Sunday | Closed |
Monday | 9 am - 5 pm |
Tuesday | 8 am - 4 pm |
Wednesday | 11 am - 7 pm |
Thursday | 9 am - 5 pm |
Friday | 8 am - 4 pm |
Saturday | Open by appointment |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Visit our other locations
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Assistive listening devices
Financing available
Telehealth services
Tinnitus
Screen/test at home
Remote hearing aid programming
Habla Español
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details