Hearing Health Center - Naperville

“I got hearing aids a year ago and went to this facility. They were extremely helpful in showing me different hearing aids and explaining my test results. Everyone on the staff was extremely friendly and very supportive. I would highly recommend this office to anyone who is in need of hearing aids. ”

“Myrna was so helpful as I know nothing about hearing aids. My 96 year old mother in assisted living one of the care givers stepped on the ear piece and broke it. Myrna helped me understand how to send it in a fix it plus costs. Excellent at the front desk as I also observed her handle a disgruntled customer who as 45 min late for an appointment and kept calling back raging. ”

“I have been going to Dr. Jing at Hearing Health Center in Naperville for a number of years and wouldn't think of going anywhere else for audio or ear cleaning. Excellent! Merna is terrific! Professional, knowledgeable and extremely friendly.”

“The facility is nice and clean. The staff is friendly and efficient. Dr. Jing administered my hearing test and explained the results thoroughly and in a way that was easy to understand. Additionally, parking is just a few steps from the door, an important factor to consider if you are elderly and/or have mobility issues.”

“I bring my father to this office in Naperville. Dr. and staff are always tremendously kind and helpful, as at 97 years old he needs help and we are slow! Very good experiences. ”

“The Hearing Health Center in Naperville is extremely clean and efficient. The hearing test was administered promptly and the doctor explained the results and options in a wonderful manner ”

“Pleased with the service, care and professional concern of Dr Jing and his associates. ”

“Wow! This is the best place! Prompt, courteous, extremely thorough and nice people to deal with!”

“Prompt and efficient”

“Prompt service and all the time needed to solve the problem both with the ap and the sid”

“This was the second time I have called for an appointment and was able be seen the same day or the very next day. This time one of my hearing aids was not functioning and it was for the same ear I had been experiencing soreness. In both instances the patient assistant identified the cause of both issues and corrected them I was so pleased as I had visions of more serious issues. Also, my sister accompanied me to a previous appointment and took advantage of a free exam which resulted in her needing/purchasing hearing aids.”

“My hearing aids are almost 4 years old and needed to be adjusted. Dr Jing gave me a thorough hearing exam and adjusted them. ”

“The staff is very professional and the customer service is exceptional. It's a bit of a drive for me but absolutely worth it!”

“This was my first visit to Hearing Health Center. I have been to multiple GPs for my wax buildup removals and they have always been cumbersome and sometimes problematic. Hearing Health Center made the process quick easy and professional. They all the right tools and a great experienced staff. Highly recommend.”

“Dr. Jing was more than patient in explaining my severe loss. I came in for another opinion as a first time hearing aid user. The testing was superior as compared to other hearing tests. The front desk was warm and welcoming on my first walk in visit and certainly on testing day. ”

“Everyone there is kind and helpful. Willing to answer and explain any question you may have. Hours they are open are very convenient and accommodating. I am pleased with the hearing aids I purchased and the service I have received. ”

“It is always a pleasure to see you guys. Keep up the good work.”

“Absolutely a breath of fresh air, had a hearing problem since a child and have not had better service since I was 13, staff is friendly helpful, and from the doctor to the assistant fantastic! Had an issue and they had me in for less than thirty minutes and fixed my issue. Beats other places by far!”

“It was my first visit. The experience was warm and welcoming, the Dr and staff took time to fully explain all necessary details pertinent to my visit.”

“Absolutely love Hearing Health. I’ve been going there for many, many years. They have helped me understand my hearing loss and how important it is to do something about it! Myrna is so kind and friendly to all the patients when calling and going in for an appointment. Dr. Jing is very patient, knowledgeable and friendly with me answering all my questions and concerns. The office is very nice and at a good location. I highly recommend Hearing Health. ”

“My first time at the clinic. I thought it was all great! It was very clean, the staff were friendly and professional. Everything was fully explained. I would recommend it.”

“Coming to Hearing Health is the best. I’ve been coming for at least eight years and they are always pleasant, respectful and very helpful. The office knows it’s stuff!”

“i had gotten my hearing aids from Dr. Jing a very long time ago and they have served me very well. i needed the tubing to be replaced and walked in to the HHC. i didnt know they had moved from raymond drive. i saw the sign and walked in and was surprised to learn they were the same where i had bought the aids from. the receptionist informed me my aids were 12 years old. i had no appointment but Dr. Jing was kind enough to replace the tubing from both aids and to adjust the molds so they wouldnt fall off. he recommended a new pair of aids for me but the cost was just too much. all in all i was pleased with the attention and care the staff provided. i would recommend them.”

“Great service and people ”

“I am very happy with the service I receive from HHC Naperville. Myrna is great, always lets me know when the openings in the schedule are and accommodates my travel schedule. Dr. Jing is professional and friendly and takes very good care of my hearing needs. I highly recommend HHC Naperville. ”

“First of all when I called to make an appointment the person I spoke to was very helpful about the process and using the insurance benefit I have. Dr. Jing explained everything about my choices for hearing aids and what the differences are. Everyone there is so personable. I highly recommend them. ”

“estoy muy satisfecha por el servicio que recibí ,todos muy amables ,y el doctor ,lo explica todo muy bien se toma su tiempo para hacerlo estoy muy agradecida y si lo recomendaría a otros . _________________________________________________________________________________________________________________ Translation: I am very satisfied with the service I received, all very kind, and the doctor explains everything very well, he takes his time to do it, I am very grateful and if I would recommend it to others.”

“Everyone at the clinic was very friendly but professional. Dr. Jing is kind and very informative. My husband and I both had tests and Dr. Jing worked with us to find suitable hearing aids. No hesitation in recommending the clinic to anyone.”

“My experiences with all of the staff at Hearing Health Center- Naperville have all been exemplary. The office staff was incredibly helpful, patient and eager to find appointment times that fit my busy schedule. When I saw them interacting with other patients, they were kind and so very friendly. Each of the audiologists I saw had a kind bedside manner and answered all of my questions. It is easy to see how truly passionate they are for maintaining good aural health and education. I left each visit understanding more about how to protect my hearing. I cannot recommend this practice strongly enough. If you are searching for an audiologist, go to Hearing Health Center-Naperville!”

“Dr. Jing is very professional, caring and friendly person. His staff is also great. I am so happy that I switched from other hearing services. ”

“Dr. Jing is very knowledgeable and kind. He explained in detail things I didn't realize about my tinnitus and hearing loss. Getting to try out hearing aids before buying is a huge plus! Front desk staff is amazing and so helpful. I highly recommend Hearing Health Center in Naperville!”

“Very happy with the service and knowledge provided by staff.”

“I have been a client of Hearing Health Center in Highland Park for several years. My 80+ year old mother who lives in Joliet needed a hearing test and I was due for one as well. We went to the Naperville office and we were both tested. Dr. Jing was so patient and understanding with my mother. He made sure she was comfortable and understood how the test would be conducted. Dr. Jing made our visit a very pleasant experience for both of us. Thank you so much!”

“I’m going to the Hearing Health Center at least 8 years now. I’d have to check my records because it has become a part of my routine now. Dr. Jing and Myrna, in the Naperville office are both pleasant, professional, knowledgeable and efficient. Dr. Jing has a gentle touch, whether he’s administering a hearing test, removing ear wax or installing or removing my Lyric devices. Myrna navigates administration issues seamlessly. I couldn’t be more happier. Because of Hearing Health Center I’m able to hear better, which makes engaging in work and socializing effortless. No more frustration or straining to hear higher pitch sounds, the exhausting number of times I would have to ask “what”, “can you please repeat what you just said again” or having to make up an excuse to explain why I’m not able to hear what is being said or the worst thing—misinterpreting what was being said and then answering or acting on that perceived assumption! Thanks again guys for making my life so much more enjoyable!!!”

“This was my first visit and I am 100% satisfied. Dr. Ning Jing was extremely professional and knowledgeable. I went with the Lyric aids and had no issues with the placement or programming of them. There was no pain and I can hear like I never imagined possible. I did my research prior to choosing the Hearing Health Center and I'm so glad I did! I travel an hour and ten minutes to get here and will continue to do so. I am so thankful I found the right place who was able to help me!! I Highly recommend!!”

“As this was the first time taking the hearing test, I have nothing with which to compare my experience. I found the test itself to be rather stressful, but then since I am almost 90 years old, I do feel overwhelmed at times. Dr. Jing was patient and professional in his exam with me. The receptionist courteous. I have moderate hearing loss and the hearing aides that Dr. Jing tested on me, and which I have ordered, seemed to enhance my hearing and so I await their arrival.”

“I am very pleased with the help that Myrna and Dr. Jing provide. I wear Lyric aids that stay in place from one appointment to the next. The exchange is quick and easy and I look forward to seeing Dr. Jing. He is professional and friendly. ”

“I have been going to Hearing Health Center for at least 10 years+. Each visit I have experienced excellent care from front desk to the Professional Audiologists and Audiologist assistant. I have had several hearing aids to improve my hearing. They keep up with all new technology and keep your present hearing aids in tip top condition. If a problem I can always get in the day I call. They can replace parts or clean my hearing aids while I wait. Having a loss of hearing has caused many problems for me until I found this place. I can not express how happy I am for my hearing improvement and for having found the Hearing Health Center. I highly recommend them for any one experiencing hearing loss. ”

“Had a great experience,was late for my appointment but still accommodated me ”

“I called to make an appointment and was able to get one that same day. I had been told by my primary physician that my eardrum was covered with wax; thus could not see and I should see an ENT. When making the appointment, I inquired if the doctor removed ear wax. Answer was yes. However, upon the doctor’s exam he advised it would not be necessary. Thus I was happy to get a same day appointment when calling plus being told I did not need to have wax removed. It made my day. ”

“These are the nicest, most helpful, and most professional people. My wire came loose on my hearing aid. They cleaned both aids, replaced the wires/ antenna, and made sure I was happy. In and out quickly. ”

“Very satisfied with the office and all of the staff. Knowledgeable and professional. ”

“I always have a good experience with everyone at Hearing Health. I’ve been with them for years. Never disappointed.0”

“Very good experience.They checked the hearing aids and put the app on my phone.”

“A straight forward hearing test in a booth by an audiologist was expected and performed. Also expected, I had "significant" hearing loss in one ear and advised to get hearing aid(s). No surprise there. An Oticon aid was recommended and a price was given for each of three models. Unfortunately, no literature was available other than my request for a copy of a promotional comparison page. The audiologist was generally unfamiliar with the technical aspects or differences in the three models. I sent a request with a few follow-up questions and I expect, as the Office Manager is delightful, I will get the answers to my questions. Jury is out - both as to the choice of aids and the choice of vendors. ”

“My experience pertains only to those with Sensorineural Hearing Loss. Dr. Mike was very nice but not helpful because no one in the office really knows much about Starkey AI hearing aids. After Dr. Mike left, I saw Dr. Jing, who was much less helpful than Dr. Mike, who at least tried. Dr. Jing stated three times, "It is what it is" with regard to my difficulties, such as complaining that the sound I was getting sounded unnatural. Dr. Mike had told me he usually got a better quality of hearing than what I was reporting and showed interest in helping at least, even if not successful. I met once with the rep from Starkey, Patrick, who then got furloughed due to COVID. I was supposed to meet another time, but Patrick didn't show up to meeting. The first and only meeting with his was basically useless because, as he stated, the computers were so slow it took up the entire appointment just to set up the hearing aids when it should have been a quick process, leaving no time to actually demonstrate them. These people may be fine with non-SNHL or with products other than the Starkey AI, but do not waste your money buying Starkey from them or if you have SNHL if you want more help than "It is what it is." ”

“I just had my first visit and was very impressed with the facility and staff. Myrna greeted me when I arrived and made me feel at home. Dr Jing did a thorough hearing screening and explained everything he found. The entire team is very dedicated to caring for their patients ans I'm looking forward to my next visit soon!”

“Excellent Service. Very professional from start to finish. I can't wait to receive my first hearing aids”

“I have been going to Hearing Health Center for many, many years now. I switched to the Naperville location when they open there because it's closer to my home. I have been going to Dr. Jing while at that location and he's been wonderful: kind, caring, and works hard at solving any hearing problems. Their receptionist, Myrna, is wonderful also: friendly and efficient. Everything works smoothly at the Hearing Health Center.”

“Have been to Hearing Health center 2-3 times for Hearing aid consultation and found this place very very friendly , the doctor is very nice, I don't speak much English, thus explaining my hearing aid problem was difficult, but the doctor was so cooperative and expert in this field, and he very patiently listened me on every visit, I recommend this place to everyone who are looking for a friendly behaviors and very expert consultation”

“Meghan was great. She listened and asked multiple times if we had any questions or concerns.”

“My most recent visit was because of reduced hearing in my right ear. Dr. Jing found wax build up in that ear. After cleaning it out and putting the new hearing aid in, all was back to normal good hearing.”

“Dr jing and staff are always friendly and very helpful!!!!!!!!!!”

“Hearing Health Center is wonderful, I have used different hearing centers over the past 12 years, but none is better than Hearing Health. Dr. Jing and Megan Foy are very professional and friendly, they do a great job. Thank you so much.”

“Hearing Health is excellent at getting me in quickly and always polite and concerned about my issues. Dr. Jing is the best. Tremendous at his job and so much fun to talk with.”

“Dr. Jing and Page are courteous, professional and knowledgeable. They are sincerely dedicated to their patients’ well being. ”

“DR NING JING AND STAFF INCREDIBLY FRIENDLY THANK YOU FOR YOUR OUTSTANDING SERVICE”

“On entering this facility the Staff was very courteous and professional. I was very impressed. The Dr. that saw me and addressed all of my problems I was having went above and beyond and found that my newly bought hearing aids were defective. I am so grateful for his expertise and professionalism in addressing all of my issues on my first visit.”

“Dr. Jing was spot on with my hearing loss. Very thorough with the diagnosis and exam.”

“Everyone at Hearing Heath Center was very courteous and responsive to my questions. DrJing was excellent as was his assistant Miss Foy. Both explained the procedures in advance and in the right amount of detail. I heartily recommend the office in Naperville. ”

“The entire staff of Hearing Health Center is professional, courteous and extremely helpful. Through the process of having an audiogram and being fitted for hearing aids, Dr. Jing was outstanding. He thoroughly and patiently explained my hearing loss, the benefits of hearing aids, and how hearing aids work. I’m highly confident in his expertise and very glad I chose Hearing Health Center. They provide excellent follow up which is necessary for hearing aids.”

“Dr. Ning Jing has has always provided the best care and he has been very patient, caring and knowledgeable. The office staff has also been very friendly, helpful and efficient. I would definitely recommend.”

“Dr Jing and the staff have been very professional and top notch through this entire process. As a first time hearing aid user I could not be any more satisfied by the choice of product, its functionality and total ease of use. All of this was due to the efforts of all the people involved at the Naperville location. ”

“Dr. Jing has always been very accommodating and courteous. Very professional. The office staff is always welcoming. Love Myrna. ”

“I am very satisfied with the staff and Dr. Jing. They are very courteous and work hard to see that my needs are met. I went to Hearing Health Center on the advice of my primary care physician and I am so pleased I did. No pressure to purchase expensive hearing aids-just excellent guidance. I highly recommend Dr. Jing and his staff! ”

““I have been going to the Hearing Health Center for several years now and Dr. Ning Jing has done a great job testing my hearing and helping me select the right hearing aids and making adjustments. The office staff is frendly and fun to talk to. I recommend the Hearing Health Center in Naperville for excellent directions as to the type of hearing aid you need.”

“Always a great experience here! Been a patient for years now! ”

“I’ve been going to see Dr. Ning Jing for several years. He’s attentive, polite and always a pleasure to work with. The staff at the front desk (Myrna, Paige) are courteous and friendly. I have recommended family and friends to this practice - none of which have been disappointed. Thanks! ”

“I am very lucky to have found Hearing Health Center. They products are excellent and the staff is wonderful. I live about an hour away but I do not change companies because of the quality service I receive in Naperville. ”

“I was attended in a friendly manner. Explained the process of getting hearing aids in detail. Staff was very friendly.”

“I have been going to the Hearing Health Center for several years now and Dr. Ning Jing has done an awesome job testing my hearing and helping me select the right hearing aids and making adjustments. He is always a friendly helpful person who puts me at ease and is always ready to help even if I drop by unannounced. Thanks so much Dr. Jing and to the nice staff as well! Love the new office and the cookies too!”

“To those of you needing and considering hearing aids, do not hesitate to go to the Hearing Health Center in Naperville, Illinois. I whole-heartedly recommend Dr. Mandra and her staff. With my hearing aids, it's now been 18 months of once again hearing raindrops, river water rushing over rocks, waves hitting lake shores, and - most importantly - understanding the small voices of young grandchildren. Dr. Mandra and her staff were unfailingly patient, kind and very professional when they tested and fitted me with my hearing aids and continue to be so whenever they help me with minor tests or adjustments.”

“Dr. Mandra is excellent and great at explaining everything. I had no issues with hearing aids because her explanations are so clear. I do not need closed captioning on my TV and am working hard to get my husband in to see her because he is worse than me and now he's so far behind. That is my next step.”

“He was patient and spent plenty of time with me. He talked to me with details and it was comforting. ”