Hearing Health Center - Chicago

142 E Ontario St Ste 1100 Chicago, IL 60611

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(312) 281-6419

A message from Hearing Health Center - Chicago about COVID-19:

We are open to serve you! We have made over 20 process changes and updates to maximize our patients’ and teams’ safety. Cleaning and sanitizing before and after every patient is mandatory. Expanded wellness screenings (temperature checks, risk exposure assessment), staggered appointments, limited number of guests, and implemented compulsory use of approved PPE by employees and patients.

Staff

Photo of Ronna Fisher, AuD, CCC-A, FAAA from Hearing Health Center - Chicago

Ronna Fisher,
AuD, CCC-A, FAAA

Audiologist

Dr. Ronna Fisher is the founder and owner of Hearing Health Center. She established the center in 1984 in honor of her father who suffered from hearing loss. In 2005, Dr. Fisher founded the Fisher Foundation for Hearing Health Care which is a not for profit organization. She earned her doctorate degree in audiology from the Pennsylvania College of Optometry and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association.  Dr. Fisher is a member of several audiology associations including the American Academy of Audiology and the Academy of Dispensing Audiologists. 

Photo of Katrina Lapham, AuD from Hearing Health Center - Chicago

Katrina Lapham,
AuD

Audiologist

About Dr. Katrina Lapham

Dr. Katrina Lapham, Au.D., earned her Bachelor’s Degree in Communication Sciences and Disorders from the University of Maine. She then earned her Doctorate in Audiology from Northwestern University. 

Knowing how important hearing is for cognitive health and maintaining healthy relationships, Dr. Lapham is passionate about managing her patients’ hearing ability. She wants to positively impact every patient’s life so they can participate in important conversations with people they care about. “Every patient is unique, with different needs and goals. I want to find the best combination of technology and communication strategies to meet the needs of each patient.”

When she is not working, Dr. Lapham enjoys exploring Chicago and trying new restaurants. She loves visiting her family in Maine and spending time outdoors.

Location

Clinic location map

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 91 verified patient reviews for Hearing Health Center - Chicago! Their average review score is 4.87 () from 91 reviews.

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“I have been a patient for over 20 years. That in itself, should tell you how wonderful they are. From the front desk, to the techs, audiologists and the owner, my experience has been fantastic. Not only are they kind and professional, but their hearing aids and products are top notch and they stand behind them 100%. I have steered many friends and family to Hearing Health Center and will continue to do so. Thank you.”

Marsha S. of Chicago, IL   
10/29/2022    Review submitted online

“I was referred to Dr.Katrina Lapham Guntin by a young man who had lost hearing in one ear, and was grateful for all her care and help. I've been to excellent Northwestern Hospital specialists for my debilitating tinnitus. Dr. Guntin was very thorough in her testing and determination in selecting a device that would improve my diminishing hearing, and counteract maddening pulsating. After selecting the best device, the improvement in hearing was immediate. I have had no problem adapting to the small ear devices anatomically & aesthetically. I have great confidence continuing my treatment under Dr. Katrina Guntin's expertise.”

Victoria D. of Chicago, IL   
10/22/2022    Review submitted online

“This review is a little late. I was telling my sister of my experience with this hearing center and she said I needed to write a review. I did not know how so she showed me. I live in Utah. My daughter met a native of Milwaukee and they planned an outdoor wedding at the Daley Plaza in downtown Chicago. The wedding was scheduled for the Labor Day weekend. I am deaf in my left ear. I have only 30% hearing in my right ear. I wear a hearing aid in my right ear and a cross over hearing aid in my left ear. The day before the wedding my hearing aid for my only hearing ear failed to charge. I would not be able to hear the wedding without a new battery. On the Friday afternoon before the Holiday weekend this hearing center who was a stranger to me agreed to try to assist me. I do not know their names but the receptionist and hearing aid technician were the kindness saviors a 70 year old father could ever expect to find. I left with the ability to hear and attended the rehearsal dinner and wedding being fully able to participate. This business has the most wonderful employees and culture of caring for the hearing impaired. They saved memories I would not have but for their kindness ”

Craig M. of Salt Lake City, UT   
10/21/2022    Review submitted online

“Easily scheduled an appointment. Was seen in a timely manner. Wax removal provided immediate relief. Hearing test was conducted in a very professional manner and results were immediately shared with me! I’ve been a patient here for about 10 years and I’ve never been disappointed. Consistent and reliable service with a very friendly staff!”

Peggy R. of Chicago, IL   
10/05/2022    Review submitted online

“I am a musician and music lover, and the sound quality of my Signia hearing aids is fantastic. Because I so depend on the aids, I was dismayed when one of them suddenly stopped amplifying. I called for an appointment at the Chicago office and was seen by Ms. Linet Lopez the same day. Within half an hour, she solved the technical issue, cleaned both hearing aids and their case, and had my on my way--hearing perfectly. I so appreciate HHC's responsiveness and Ms. Lopez' expertise, professionalism, and kindness! ”

Joyce G. of Chicago, IL   
09/26/2022    Review submitted online

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Clinic details

EARNIING YOUR TRUST SINCE 1984, CHICAGOLAND’S MOST TRUSTED HEARING TREATMENT AUDIOLOGISTS.

Hearing Health Center offers an array of services. Our state of the art office makes is possible to accurately diagnose and treat your hearing issues. The caring and talented staff will take the time to get to know you to ensure we find the hearing solution that works best for you. We have access to the latest hearing aids from several manufacturers and will find the right match for your hearing loss, budget and lifestyle.

We offer five convenient locations to choose from:

Chicago Office 142 E. Ontario St. #1100 Chicago, IL  60611

Naperville Office 1212 S. Naper Blvd. Naperville, IL  60540

Oak Brook Office 120 Oakbrook Center #709 Oak Brook, IL  60523

Highland Park Office 185 Skokie Valley Road Highland Park, IL  60035

Park Ridge Office 7447 W. Talcott Ave. #360 Chicago, IL 60631

 

Hearing care services

Some of our services and products include:

  • Free baseline hearing tests
  • Diagnostic hearing evaluations
  • Cerumen (ear wax) removal and management
  • Balance and dizziness testing
  • Tinnitus (ringing in ears) consultations, treatment and management
  • Hearing aid sales-fittings and programming
  • Hearing aid adjustments
  • Custom ear pieces, hearing protection and plugs
  • Hearing aid services including cleanings and repairs
  • Batteries and hearing aid accessories
  • Curbside pickup and delivery services at all our locations

 There is no “best” hearing aid and no one manufacturer or brand that is right for everyone. Finding the right solution that is the “best” for you is our goal.

  • Oticon
  • Rexton
  • Phonak
  • Siemens
  • Lyric
  • Starkey
  • ReSound
  • Widex

For the first time ever-exclusively at Hearing Health Center:

LEASE from $99 MONTHLY!*

The new, affordable, way to assure you always have the latest and best technology, from every manufacturer.

  • Full manufacturer warranty
  • New hearing aids every three years
  • Loss and damage coverage
  • Hearing Health Center's unique, unconditional, guarantee

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Tinnitus

Tinnitus

Balance testing

Balance testing

Ear cleaning

Ear cleaning

Hours of operation

SundayClosed
Monday8 am - 5 pm
Tuesday8 am - 5 pm
Wednesday8 am - 7 pm
Thursday8 am - 7 pm
Friday8 am - 4 pm
SaturdayClosed
Evening and/or weekend hours available by appointment. Please call to schedule.

Visit our other locations

Hearing Health Center - Naperville
1212 S Naper Blvd Suite 103
Naperville, IL 60540

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Hearing Health Center - Highland Park
185 Skokie Valley Rd
Highland Park, IL 60035

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Hearing Health Center - Oak Brook
120 Oakbrook Ctr Ste 709
Oak Brook, IL 60523

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Hearing Health Center - Park Ridge
7447 W Talcott Ave Ste 360
Chicago, IL 60631-3714

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Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Tinnitus

Tinnitus

Balance testing

Balance testing

Ear cleaning

Ear cleaning

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.