Hearing Health Center - Chicago

"Improving lives since 1984"
142 E Ontario St Ste 1100 Chicago, IL 60611
Clinic location map

A message from Hearing Health Center - Chicago about COVID-19:

We are open to serve you! We have made over 20 process changes and updates to maximize our patients’ and teams’ safety. Cleaning and sanitizing before and after every patient is mandatory. Expanded wellness screenings (temperature checks, risk exposure assessment), staggered appointments, limited number of guests, and implemented compulsory use of approved PPE by employees and patients.

Clinic staff

Photo of Ronna Fisher, AuD, CCC-A, FAAA from Hearing Health Center - Chicago

Ronna Fisher,

Your Hearing Network


Your Hearing Network

Dr. Ronna Fisher is the founder and owner of Hearing Health Center. She established the center in 1984 in honor of her father who suffered from hearing loss. In 2005, Dr. Fisher founded the Fisher Foundation for Hearing Health Care which is a not for profit organization. She earned her doctorate degree in audiology from the Pennsylvania College of Optometry and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association.  Dr. Fisher is a member of several audiology associations including the American Academy of Audiology and the Academy of Dispensing Audiologists. 

This provider has NPI #1851371249 and is licensed in Illinois (#147000104).
Photo of Amanda McFadden, AuD from Hearing Health Center - Chicago

Amanda McFadden,

Your Hearing Network


Your Hearing Network

Dr. Amanda McFadden, Au.D., received her Bachelor’s Degree in Speech and Hearing Science from the University of Iowa. She went on to receive her Doctorate in Audiology from Illinois State University, graduating in 2018. During her graduate years, she was actively involved in Illinois State’s chapter of the Student Academy of Audiology.

Outside of work, Dr. McFadden enjoys exploring Chicago and visiting friends and family. She loves visiting Colorado for the beautiful weather and views. Her parents live there, near Boulder, so she tries to visit every chance she gets!

This provider has NPI #1790252732 and is licensed in Illinois (#147001688).
Photo of Katrina Lapham, AuD from Hearing Health Center - Chicago

Katrina Lapham,

Your Hearing Network


Your Hearing Network

About Dr. Katrina Lapham

Dr. Katrina Lapham, Au.D., earned her Bachelor’s Degree in Communication Sciences and Disorders from the University of Maine. She then earned her Doctorate in Audiology from Northwestern University. 

Knowing how important hearing is for cognitive health and maintaining healthy relationships, Dr. Lapham is passionate about managing her patients’ hearing ability. She wants to positively impact every patient’s life so they can participate in important conversations with people they care about. “Every patient is unique, with different needs and goals. I want to find the best combination of technology and communication strategies to meet the needs of each patient.”

When she is not working, Dr. Lapham enjoys exploring Chicago and trying new restaurants. She loves visiting her family in Maine and spending time outdoors.

This provider has NPI #1972101889.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 40 verified patient reviews for Hearing Health Center - Chicago! Their average review score is 4.78 () from 40 reviews.

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“I usually see Elizabeth, She is professional & very helpful to my questions. ”

of Chicago, IL   
04/29/2021    Review submitted online
5 out of 5 1.

“Staff was very informative and friendly. My friend and I felt welcomed right away coming in the door. The service was fast and simple as well. I recommend this place !”

of Kenosha, WI   
04/29/2021    Review submitted online
5 out of 5 1.

“I have seen Amanda and Elizabeth Matthews. Both are highly competent and professional in every respect. I have never felt rushed and have always felt both are totally focused on my well-being. Seeing them has been a pleasure!”

of Chicago, IL   
04/25/2021    Review submitted online
5 out of 5 1.

“On April 13, I had an appointment with with Elizabeth Matthews at 4:00pm. I arrived about 3:50 signed in but around 4:35 I had not been called-in or spoken to by anyone therefore, I approached the receptionist and asked her if no one was available to help me that I must leave, the receptionist then informed Elizabeth Matthew that I was waiting to see the technician. Once I was in with Elizabeth Matthews she was very knowledgeable, helpful and also apologized for the wait. I rate Elizabeth Matthews Above and beyond Average . I believe the front desk needs more customer service training. ”

of Chicago, IL   
04/18/2021    Review submitted online
4 out of 5 1.

“Early this week I saw Elizabeth Mathews for my annual hearing aid checkup and cleaning and testing! She was awesome, as always! She patiently answered my questions and tweaked my hearing aids based on the results of my testing! I could hear even better as a result! I have had my hearing aids for about two years now and discovered that without them, the world sounds muffled! Thanks Elizabeth for being there for me!”

of Merrillville, IN   
04/02/2021    Review submitted online
5 out of 5 1.

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Clinic details

About this hearing center

Hearing Health Center offers an array of services. Our state of the art office makes is possible to accurately diagnose and treat your hearing issues. The caring and talented staff will take the time to get to know you to ensure we find the hearing solution that works best for you. We have access to the latest hearing aids from several manufacturers and will find the right match for your hearing loss, budget and lifestyle.

We offer five convenient locations to choose from:

Chicago Office 142 E. Ontario St. #1100 Chicago, IL  60611

Naperville Office 1212 S. Naper Blvd. Naperville, IL  60540

Oak Brook Office 120 Oakbrook Center #709 Oak Brook, IL  60523

Highland Park Office 185 Skokie Valley Road Highland Park, IL  60035

Park Ridge Office 7447 W. Talcott Ave. #360 Chicago, IL 60631


Hearing care services

Some of our services and products include:

  • free baseline hearing checkup
  • diagnostic hearing evaluations
  • balance and dizziness evaluations
  • tinnitus evaluation and management
  • ear wax removal
  • hearing aid sales, fitting and programming
  • customized hearing protection and plugs
  • hearing aids by all manufacturers
  • batteries
  • accessories
  • curbside pickup and delivery services at all our locations

Call us today to schedule your personalize appointment to better hearing. 

Hours of operation

Monday8:00 am - 5:00 pm
Tuesday8:00 am - 5:00 pm
Wednesday8:00 am - 7:00 pm
Thursday8:00 am - 7:00 pm
Friday8:00 am - 4:00 pm
Evening and/or weekend hours available by appointment. Please call to schedule.

Visit our other locations

Hearing Health Center - Naperville
1212 S Naper Blvd Suite 103
Naperville, IL 60540

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Hearing Health Center - Highland Park
185 Skokie Valley Rd
Highland Park, IL 60035

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Hearing Health Center - Oak Brook
120 Oakbrook Ctr Ste 709
Oak Brook, IL 60523

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Hearing Health Center - Park Ridge
7447 W Talcott Ave Ste 360
Chicago, IL 60631-3714

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Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.