Hearing Health Center - Highland Park

185 Skokie Valley Rd Highland Park, IL 60035

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A message from Hearing Health Center - Highland Park about COVID-19:

We are open to serve you. We have made over 20 process changes and updates to maximize our patients’ and teams’ safety. Cleaning and sanitizing before and after every patient is mandatory. We have expanded wellness screenings (temperature checks, risk exposure assessment), staggered appointments, limited number of guests, and implemented compulsory use of approved PPE by employees and patients.

Staff

Photo of Ronna Fisher, AuD, CCC-A, FAAA from Hearing Health Center - Highland Park

Ronna Fisher,
AuD, CCC-A, FAAA

Audiologist

Dr. Ronna Fisher is the founder and owner of Hearing Health Center. She established the center in 1984 in honor of her father who suffered from hearing loss. In 2005, Dr. Fisher founded the Fisher Foundation for Hearing Health Care which is a not for profit organization. She earned her doctorate degree in audiology from the Pennsylvania College of Optometry and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association.  Dr. Fisher is a member of several audiology associations including the American Academy of Audiology and the Academy of Dispensing Audiologists. 

Photo of Hilary MacCrae, AuD, CCC-A from Hearing Health Center - Highland Park

Hilary MacCrae,
AuD, CCC-A

Audiologist

Dr. Hilary MacCrae received her Bachelor’s of Science in Communication Sciences and Disorders from the University of Montevallo, followed by her Doctorate of Audiology from Northwestern University.  She also holds the Certification of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association.

“My undergraduate degree was focused on speech-pathology, not audiology.  It was a lot to learn, and we would break off into study groups to make sure everyone stayed on top of the material.  During one unit, there was this little section—almost a footnote—about the fact that patients with hearing loss can’t be accurately tested during speech therapy unless they have their hearing loss treated (with hearing aids, for instance).  That means untreated hearing loss can delay the whole process of recovering after something like a stroke!  Sitting down and talking things over with my classmates really helped me understand how important access to sound is to brain recovery, and that understanding brought me to audiology.  I want to give every patient access to the sounds of their lives, because that’s what they need to succeed.  It is critical.”

In order to give her patients access to sound, Dr. MacCrae uses research-based techniques to ensure accurate test results, then uses those test results to create individualized settings in any given patient’s hearing devices.

“If a patient of mine decides to use hearing aids, it’s my goal to get them as close to ‘normal’ hearing as possible.  Sometimes they end up hearing sounds they’d totally forgotten about, like a clicking turn signal in their car.  I love when a patient comes in raving about something new that they’re hearing, because that means we’ve opened up a whole new world for their brain to explore.”

When she is not seeing patients, Dr. MacCrae enjoys baking for her friends and coworkers, doing embroidery, and reading books on linguistics.

Photo of Sarah Schwartzer, AuD, CCC-A, FAAA from Hearing Health Center - Highland Park

Sarah Schwartzer,
AuD, CCC-A, FAAA

Audiologist

Sarah Schwartzer, AuD, CCC-A, F-AAA received her Doctor of Audiology degree from Northwestern University in 2019, having completed her training through various clinical placements including Northwestern Medical System, Tufts University Medical Center, and the Lovell Federal Health Care Center. Dr. Schwartzer is originally from Cleveland, Ohio and received her Bachelor’s from The University of Akron before moving to Chicago.

A well-rounded audiologist, Dr. Schwartzer has a strong diagnostic and hearing aid dispensing background as well as intimate knowledge of vestibular (balance system in the ear) diagnostics and treatment. Her previous position was at Chicago Dizziness and Hearing, the private practice of the Dizzy Doc himself Dr. Timothy Hain as well as neuro-otologist Dr. Marcello Cherchi. She is excited to be back working with hearing aid patients, saying:

“As a musician, I am intimately aware of how important hearing is. A dear friend of mine was in the FDA Pediatric Trials for the cochlear implant. Learning and working with him, as well as many other children and adults with hearing loss, I have truly found my passion to help people. The technology is fascinating, and I love being a part of the journey as patients and their families grow and thrive.”

She is a member of the American Speech-Language and Hearing Association (ASHA) and holds their Certificate of Clinical Competence in Audiology (CCC-A), as well as a fellow member of the American Academy of Audiology (AAA) and the Illinois Academy of Audiology (ILAA). She is also a member of the Bárány Society which is an international interdisciplinary society that facilitates contact between the scientists and clinicians involved in vestibular research and practice.

When she is not working, Dr. Schwartzer loves playing with her dog, Gimli (ask her for pictures!), her music (piano, viola, voice), bike riding and reading.

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 64 verified patient reviews for Hearing Health Center - Highland Park! Their average review score is 4.81 () from 64 reviews.

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“I’d been struggling increasingly with my hearing for a couple years before I finally pulled the trigger to get hearing aids and was finding it physically tiring to work so hard at hearing accurately. Luckily, I started working with Hearing Health Center to get my hearing aids just in time before the pandemic shut everything down. They made such a huge difference immediately and just helped me feel sharper and more energetic overall. The difference I found with them actually helped make the first several months of the shutdown a lot more tolerable and manageable. The HHC staff was great in helping me find the right hearing aids to suit my needs and quickly adjusting to them. They are extremely knowledgeable and professional. They always make the extra effort to help with questions or find me a convenient appointment time, even on short notice. I am so grateful to be working with them. ”

of Wilmette, IL   
11/24/2021    Review submitted online
5 out of 5 1.

“Over the many years of hearing loss I've been to a number of facilities but I can honestly say none has compared to the treatment I have received at The Hearing Health Center In Hightland Park, IL. The kindness, patience, knowlege starts at the front desk and continues to the Excellent Doctors and aides. I will go no where else. ”

of Glenview, IL   
11/22/2021    Review submitted online
5 out of 5 1.

“Doctor, receptionist and technician all worked so well together; exceptionally friendly and helpful ”

of Lake Forest, IL   
11/16/2021    Review submitted online
5 out of 5 1.

“I was satisfied with Hearing Health Center until I ordered new hearing aids. My insurance pays part of the cost and I chose to pay the balance after the insurance payment. After over a month, I called the Ins. Co. to check the status of the claim, and no claim had been filed. This is not good customer service! I was given several reasons for this, which did not make much sense. I had paid a $500.00 deposit, and nothing was done! ”

of Lincolnshire, IL   
10/16/2021    Review submitted online
3 out of 5 1.

“I have always received excellent service at the Hearing Health Center. The staff is welcoming, thoughtful and highly professional. They respond promptly to requests for assistance and are generous with their time.”

of Evanston, IL   
10/12/2021    Review submitted online
5 out of 5 1.

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Clinic details

Earning your trust since 1984

Hearing Health Center offers an array of services. Our state of the art office makes is possible to accurately diagnose and treat your hearing issues. The caring and talented staff will take the time to get to know you to ensure we find the hearing solution that works best for you. We have access to the latest hearing aids from several manufacturers and will find the right match for your hearing loss, budget and lifestyle.

We offer five convenient locations to choose from:

Chicago Office 142 E. Ontario St. #1100 Chicago, IL  60611

Naperville Office 1212 S. Naper Boulevard Naperville, IL  60540

Oak Brook Office 120 Oakbrook Center #709 Oak Brook, IL  60523

Highland Park Office 185 Skokie Valley Road Highland Park, IL  60035

Park Ridge Office 7447 W. Talcott Ave. #360 Chicago, IL  60631

Hearing care services

Some of our services and products include:

  • free baseline hearing checkup
  • diagnostic hearing evaluations
  • balance and dizziness evaluations
  • tinnitus evaluation and management
  • ear wax removal
  • hearing aid sales, fitting and programming
  • customized hearing protection and plugs
  • hearing aids by all manufacturers
  • batteries
  • accessories
  • curbside pickup and delivery services at all our locations

Call us today to schedule your personalize appointment to better hearing. 

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Balance testing

Balance testing

Screen at home

Screen/test at home

 Remote hearing aid programming

Remote hearing aid programming

Spanish

Habla Español

Hours of operation

SundayClosed
Monday9 am - 5 pm
Tuesday8 am - 4 pm
Wednesday11 am - 7 pm
Thursday9 am - 5 pm
Friday8 am - 4 pm
SaturdayOpen by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Visit our other locations

Hearing Health Center - Chicago
142 E Ontario St Ste 1100
Chicago, IL 60611

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Hearing Health Center - Naperville
1212 S Naper Blvd Suite 103
Naperville, IL 60540

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Hearing Health Center - Oak Brook
120 Oakbrook Ctr Ste 709
Oak Brook, IL 60523

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Hearing Health Center - Park Ridge
7447 W Talcott Ave Ste 360
Chicago, IL 60631-3714

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Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

Balance testing

Balance testing

Screen at home

Screen/test at home

 Remote hearing aid programming

Remote hearing aid programming

Spanish

Habla Español

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.