Hearing Health Center - Highland Park
Clinic staff
Ronna Fisher
Dr. Ronna Fisher is the founder and owner of Hearing Health Center. She established the center in 1984 in honor of her father who suffered from hearing loss. In 2005, Dr. Fisher founded the Fisher Foundation for Hearing Health Care which is a not for profit organization. She earned her doctorate degree in audiology from the Pennsylvania College of Optometry and holds a certificate of clinical competence in audiology from the American Speech Language Hearing Association. Dr. Fisher is a member of several audiology associations including the American Academy of Audiology and the Academy of Dispensing Audiologists.
Emily Trittschuh
Dr. Trittschuh earned her Bachelor of Science in Speech, Language and Hearing Science from Purdue University. She then pursued her Doctorate in Audiology from Rush University, graduating in 2019. She holds the Certification of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association.
From a young age, Dr. Trittschuh knew she wanted to pursue a career in a healthcare profession. She chose to specialize in audiology in order to help her patients reconnect with those who matter most and provide access to the beautiful sound of life. Dr. Trittschuh enjoys seeing her patients experience the benefits of cutting edge technology available at Hearing Health Center. She feels privileged to have the opportunity to improve their quality of life.
When she is not at the office, Dr. Trittschuh is an avid marathon runner and enjoys spending time with her friends, family and dog, Sydney. She loves to travel and learn more about different cultures and food.
Dr. Trittschuh practices at Hearing Health Center Chicago and Highland Park locations.
Clinic reviews
Read 5 verified patient reviews for Hearing Health Center - Highland Park! Their average review score is 4.2 () from 5 reviews.
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“Completely satisfied in all aspects of my expectation. My first visit with Dr. Hilary MacCrae. Definitely will recommend to friends. ”
“Starting with walking in the front door I am always met with pleasant smiles and efficient service. Then the Doctors are pleasant, patient and so determined to make my hearing the best it can be. I have been in aids for years and this facility is my best experience of all. The Doctors don't give up until things are right. ”
“4 years ago I began to notice my hearing loss. I bought expensive hearing aids from another company, but I hated them. They were difficult to put in my ears, I couldn’t tell if they were really making a difference, and after a number of visits to adjust them (unsuccessfully) I stopped wearing them. When I began reading studies about hearing loss possibly leading to dementia, I decided to try again. I visited Hearing Health Center because of a friend’s recommendation. She said that getting hearing aids there “transformed my life.” My experience with HHC is night and day from the other company. I could tell that this was a quality company from the first phone call, where they welcomed me and told me to check my insurance to see if they offered partial payment (they did. ) An appointment was immediately scheduled, and they told me why I should bring bring someone with a “familiar voice” for the hearing test. My audiologist, Dr. Hilary MacCrae, was very knowledgeable, and explained everything clearly. After the test and examination, she fitted me with hearing aids that feel wonderful——much smaller, and the right fit! Dr. Fisher, HHC’s owner, also called me to be sure everything had gone smoothly. At one point, 4 people were in the room being sure that I was comfortable putting in and taking out the hearing aids, syncing them with my phone, and completing my leasing agreement (HHC is the only company I know that has a leasing option.) There are also no batteries, just charging every night. I can now hear sounds that I didn’t even know I was missing! I can hear in noisy restaurants, or when there are presentations. It takes me second to place the hearing aids in my ears, no one can see them, and I forget about them most of the time. I’m beyond thrilled, and look forward to a continuing relationship as Dr. MacCrae and the HHC staff make sure that my hearing aids are perfectly suited to my needs. ”
“The hearing aids recommended by this company did not fit my ears; they fell off and/or amplified my voice, but not anyone else's. I paid $6500 for two hearing aids and I am trying to get my money back.”
Received 03/19/2018Official Response from Hearing Health Center - Highland Park:“Dear Mary, When I founded Hearing Health Center in 1984, my mission was to change people's lives by enabling them to understand the voices of the people that are important to them. As I have explained to you repeatedly since February of 2014, I want to do that for you and I hope that you will let me help you. As you know, Illinois law clearly states that "All hearing instruments offered for sale must be accompanied by a 30-business day return privilege. The receipt or contract provided to the consumer shall state that the consumer has a right to return the hearing instrument for a refund within 30 business days of the date of delivery." We are an upstanding locally-owned business with a well-earned excellent reputation and we're very happy to comply with that law and all other applicable laws. However, trying to return used hearing aids back to the place of purchase 102 days after delivery and demanding a refund does not entitle one to a refund in the eyes of Illinois law and the contract that every client signs. Also, when a client tells us they love their new hearing aids, then we don't hear from them for three and a half months despite our numerous outreach attempts, we can only assume that the client is satisfied. Failing to attend multiple follow-up appointments and failing to return multiple concerned from calls from our office for 102 days can reduce any client's chances for successful hearing rehabilitation and is an unfortunate waste of our professional resources. I care deeply about the satisfaction of everyone who walks through my door and I am truly sorry you are unhappy. My offer to help you stands, however, we can't assist you if you won't come and see us. We've spent countless hours trying to work with you and help you because we care about you and your hearing and we believe that we have gone above and beyond what is expected to ensure your satisfaction. As I've asked you many times, please call me to schedule a time to come in so we can help you. Best regards, Dr. Ronna Fisher, Au.D. ”
“I liked the way they communicated with me. They were not pushy at all with me.”
Clinic details
Hours of operation
| Sunday | Closed |
| Monday | 9:00 am - 5:00 pm |
| Tuesday | 11:00 am - 7:00 pm |
| Wednesday | 8:00 am - 4:00 am |
| Thursday | 11:00 am - 7:00 pm |
| Friday | 8:00 am - 4:00 pm |
| Saturday | Closed |
| Evening and/or weekend hours available by appointment. Please call to schedule. | |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details