Hearing Health Center - Oak Brook

“Friendly and excellent follow-up using and maintaining my hearing aids.”

“I WENT TO THE OAKBROOK LOCATION TO HAVE MY HEARING AID AND HEARING CHECKED BECAUSE MY HEARING SEEMED TO HAVE DEMINISHED WITHOUT THE AIDS. I DIDN'T FEEL COMFORTABLE WITH THE DOCTOR. SHE WAS NOT VERY PERSONSBLE. SHE WAS MERELY FUNCTIONAL. I HAD TO ASK IF THERE WAS WAX BUILD UP IN MY EARS AND WHAT WAS THE HEARING TEST RESULTS. SHE NO EXPLANATION AS TO HEARING TO ISSUE WITHOUT AIDS BUT SAID THE AIDS THEMSELVES WERE DIRTY AND SHE CLEANED AND RESET THEM. HOWEVER, THE REST OF THE STAFF WAS VERY FRIENDLY AND PROFESSIONAL. ”

“Very disappointed in the service I was given by the dr. I’ve been a previous customer and never have been treated so cold at a hearing test. The dr. Never went over my test and comparisons to past tests. It felt like all she wanted was sale. I asked about different manufacturers that they carry, for maybe getting a better price on different hearing aids, and she told me they were all the same. B. S. I can get the same hearing aids, same manufacturer elsewhere for more then half the price. Will not be going back to hearing health center.”

“Very professional and courteous staff. ”

“Everyone on staff always provides excellent care in addressing all my concerns. Professional and friendly service, always.”

“My entire experience went really well. I always have a lot of questions and Laura Bentley, my audiologist, was very patient. I even called back the next day with one I forgot. Looking forward to getting my new aides.”

“The whole process start to finish was very quick and thorough, Dr. Bentley was very knowledgeable, can’t wait to get my hearing aids and see what I’ve been missing.”

“Great audiologist for myself as well as great services for my mom who used a hearing aid.”

“Great staff. Excellent audiologist addressed my concerns. Still in process of getting my hearing aid. But so far so good. ”

“Friendly staff. Nice product selections. Willing to accommodate various schedules. I'm on the subscription Phonak Lyric 4 hearing aids to assist with my sudden sensorial hearing loss that occurred being exposed to 150+ decibel basement music. The Lyrics are invisible, worn 24/7, and are replaced every 2 to 3 months at the office. There is a trial for these to make sure they are right for you, give them a chance.”

“I have been suffering from tinnitus for over five years and visited an audiologist before being recommended by a friend (a patient at Hearing Health Center of Oak Brook), encouraging me to get a second evaluation last year at OB Hearing Health Center. From the start, I received compassion and understanding, as I had unsuccessfully tried acupuncture, natural supplements, while an evaluation and hearing test was conducted by Dr. Risley, and options to consider my hearing issue. Working with the friendly, wonderful clinic-office staff and excellent audiologist and assistant, my tinnitus was addressed with some education to consider hearing aid options available that can increase the higher frequencies (which I am loosing) and attenuate (reduce) the tinnitus intensity. With the Office Manager's professional and keen experience, she worked patiently with my insurance company to approve the cost of hearing aids, and I am SO HAPPY with these Starkey hearing aids, FINALLY achieving more clarity with higher frequencies, hearing better and some relief from the screeching tinnitus in my head! It takes some time to get used to wearing hearing aids but they are a life-saver. Without hesitation, I highly recommend the benefits of seeking professional hearing help at Hearing Health Center and hearing aids that will improve the quality and attitude of anyone's life. Hearing Health Center is the best! I am very grateful, thank you everyone at HHC! ”

“Michelle Cruitt has been a God- sent, would not have gotten through my problems without her.”

“I felt the service was very good and the staff is very pleasant to work with.”

“My visit to Hearing Health Center went well. Helpful staff who made me feel comfortable. No wait time which was great and the audiologist gave me her full attention. She listened to my comments and made suggestions. ”

“Friendly staff; always on time; doctor very thorough and professional - explained everything she was doing; took her time with me.”

“Dr. Risley and staff are wonderful and professional. Always on time”

“My last appointment with Michelle was great, for the very first time I actually had the hearing aids properly in my ears. I have been going to Hearing Health for a year and Michelle was the only person that noticed that they weren’t in all the way. Even though I had been telling them that they popped out all the time and didn’t improve my hearing in any way. Thank you Michelle for being so helpful and maybe I finally feel the hearing aids weren’t a waste of money.”

“Comforting. The best hearing experience I have received. I felt the anxiety lifted after a short while into my appointment. I am hoping that my trial with lyrics is a success. Thank You!”

“This is the most professional office in the hearing world. Paige and Michelle are not only extremely knowledgeable but caring and helpful in every way. Dr. Risley was a kind man and astute in audiology. We miss him but Dr. Arman is a lovely replacement. She is fabulous!! We cannot praise the staff members enough!! They bend over backwards to accommodate the needs of the hearing impaired. Thank God for Hearing Health Center. ”

“I am very pleased with Dr. Arman. She is very professional and competent. She truly cares about positive results.”

“The Hearing Health Center in downtown Chicago and I presume elsewhere provides excellent service taking great care to make sure you are properly tested, fitted and satisfied. I was particularly taken by the special assistance I received from Dr Akamaral Arman”

“On time, no need to wait, pleasant, technition.”

“I have been both to the Park Ridge office and the Oakbrook office. Everyone at these places were professional and accommading. It was easy to get an appointment . Once I got my hearing aids I thrilled how easy they were to put in and with the rechargeable battery it was better then going to the store to get batteries all the time. I like the idea of the audiologist checking the hearing aids every six months to make sure there doing there job.”

“Professional, thoughtful, and caring.”

“I have been working with Hearing Center and Dr. Risley for 9 months now. They are a wonderful team. Knowledgeable , professional, clean office setting, always on time, and easy to get appointments. Have the most recent technology and they worked with me to find the best hearing aids for my specific needs and comfort. Their office waiting area has many teaching aids and a continues video presentation. ”

“Everyone is very helpful and accommodating. I can schedule advance appointments and, if needed, be fit into the schedule for any replacements. They have excellent testing equipment and a wide range of hearing aids. Paige and Dr. Risley are very knowledgeable and pleasant.”

“It is always a pleasure to visit Oak Brook office, From the front desk receptionist to Dr Risley everyone is very knowledgeable and helpful .”

“My experience at the Oak Brook hearing health has changed my life. Dr. Risley is so helpful as well as the staff. ”

“I came for my six month new Phonak hearing aids visit I was having multiple problems with the hearing aid app and my Apple iPhone and the Bluetooth technology Michelle Cruitt was very knowledgeable about the technology of the hearing aids and the app on my iPhone she was very patient about explaining and correcting the Bluetooth aspect She also shortened the tubes of the hearing aids for a better fitAnd made other necessary adjustments. ”

“I had my first appt in the Oakbrook location, recently. The receptionist, audiologist, office; were knowledgeable, professional, friendly, helpful. ”

“Always helpful in getting my hearing aids fixed”

“The receptionist was extremely helpful and efficient. I had to wait 10 minutes for the doctor, but once he was ready, he was caring and patient. I was pleased with my visit.”

“I am one year into receiving my hearing aids. I have found each appointment to be a pleasant experience of caring and efficiency. My questions and concerns have been addressed to my satisfaction. Each staff member did their best to make me feel comfortable and made sure I was happy with the results of my hearing aid fitting and any sound adjustments. Getting hearing aids has been a truly pleasant experience and has enriched my life. My thanks to Hearing Health Center.”

“As a wearer of hearing aids for many years, I was at a point to get a new pair. One of my shopping stops was Hearing Health Center in Oak Brook. The receptionist, Paige, was extremely patient during my multiple reschedules. Once I met Dr. Risley, he was able to assess where I was at currently, explain all of my options and help me identify my optimal solution. I am looking forward to many years of being a patient at Hearing Health Center.”

“I have been a patient at HHC/Oakbrook for a long time! I love the fact that this office makes you feel like family. The evaluation appt. was thorough and Michelle even was able to clean out my wax-impacted left ear. She talked me through every step of the eval. She then talked me through the results and compared them with my last eval. Wow! I learned a lot. She gave me solid advice. I love my Phonak hearing aids! They have made a world of difference for my daily life. Improving my speech reception gives me confidence to enjoy social interactions instead of shying away from them. Thanks, HHC! Update November 2022: My appointment started right on time. No trouble during testing. The staff are always friendly and welcoming. They always let me know what my bill will be before the appointment, and the details, right up front, nothing hidden. I like that. I walk out with a current audiogram and cleaned hearing aids. Thank you HHC”

“I have been going to Hearing Health for several years. I have tried different makes of hearing aides and Dr. Risley and Ashley have worked with me through problems and suggested other types of hearing aides. I have always been treated with professionalism and always had questions answered by the staff.”

“The receptionist was awesome so polite and made me feel very comfortable,I was so nervous just being there.Then my doctor was awesome explained everything so that I understand what was going on would definitely recommend !!!”

“I have an unusual "cookie bite" hearing loss. I appreciate the efforts of the doctors to address the particular problems this kind of loss can cause. They're very caring and efficient.”

“Excellent service at a reasonable price. I received a free hearing exam and the wax removal was only $50. If I had gone to the Dr in my PPO it would have cost me a lot more. I don’t need a hearing aid yet, but I’ll be back if I ever do”

“My new hearing aids have not only changed my life but the lives of my entire family. I never realized how my poor hearing impacted my family. After years of wearing hearing aides my new aides have opened a new world for me. Thanks to the professional guidance of the Hearing Health Center and their concern for my hearing needs.”

“The staff is always so friendly & go out of their way to make sure your satisfied Dr. Risley is one of the main reasons I continue there is outstanding. I have small canals & he is always trying to make me more comfortable with the Lyric.”

“I love these folks. Prompt, professional, and great follow through skills. I recommend them highly. ”

“Highly professional team. Excellent attention to detail. Patient care of the utmost importance. ”

“I truly enjoyed my treatment by both the doctor and Paige it is not 2 it is 5”

“Great service, can not wait for my hearing aids to get here.”

“Dr Risley was able to spend enough time to answer all the questions and guide in the right direction. Looking forward for the follow up appointment. ”

“Amazing service and staff that is always there for you. Dr. Risley is attentive and friendly. This is my 12th year as a Lyric wearer and patient with the Hearing Health Center. I've gone to the Oak Brook office since it opened, which is verification of how highly I regard those who work there. ”

“My experiences at Hearing Health Center, Inc is always a pleasant one. The staff are genuinely accommodating and makes you feel welcome. I appreciate every professional that works there and happy I have a hearing center I can count on. ”

“Dr Risley has been excellent in providing me the Ultimate care. My experience with hearing aid is new and he patiently takes care of me making it comfortable for me. ”

“Friendly and professional staff. I took my Mom to Hearing Health Center and Paige was so helpful offering assistance and directions for us to have easy access with Mom’s wheelchair. Service was quick and thorough. Dr Ridley was very nice and professional and answered all our questions. Ashley was great with Mom and adjusted Mom’s hearing aides perfectly. Thanks!”

“Dr Risley is the best. His staff is very helpful and always real cheery. I would recommend this hearing center to everyone.”

“Ashley was very helpful and knowledgeable. Also very professional.”

“Ashley resolved my problem immediately as usual”

“I was nervous coming for my first hearing test. Our audiologist, Risley, was very personable and made me feel at ease. The test was fine and his conversation afterward was thorough and reassuring. He made me feel like getting hearing aids was not so bad and that my life would be so much better with them. I appreciated the friendly, professional and caring attitude and atmosphere a Hearing Health. ”

“I was very anxious when I called Hearing Health Center in Oak Brook, IL because my hearing aids were not functioning at all. Spoke to a friendly receptionist who told me I could drop my aids off for inspection & service. However, I was taken care of right away instead. Within a short amount of time, Ashley determined the cause of the problem and explained what I needed to do in order to avoid having this problem again. Ashley is an efficient and helpful person and I left their office very satisfied with the service. ”

“From the time my appointment was set till the time my hearing test was complete and explained by Dr Robert Risley, great experience. Very professional . Thks len, Glen Ellyn. ”

“I've seen Ashley twice this year and she always makes the experience very pleasant. She is always helpful and pleasant. ”

“Ashley is always helpful whether it’s answering a question on the phone or solving a problem in the office. She is knowledgeable, efficient, and friendly. She is excellent at her job!”

“Most important to getting the best hearing aids is first finding the best audiologist. Dr. Risley is the best. He is very caring and attentive, listening and answering all my questions. He is skilled and knowledgeable, and has consistently provided excellent products and services to me over the past 5 years. In addition, Ashley, Dee, and all of the staff are equally friendly and helpful. It's your hearing, don't leave it to chance! You won't regret going with the best!”

“Dee at Hearing Health is wonderful to work with. At a recent visit, I needed some Perfect Clean solution for my dryer/sanitizer. Dee was nice enough to bring the product to my car. How's that for Curbside Service? Thanks Dee for being so helpful!”

“ Ashley and front office staff were excellent as well.... Nothing but the best....”

“Dr. Ridley,Ashley and Dee were all very professional and made this experience informative and comfortable for me as a first time user of hearing aids. ”

“Dr. Risley was very helpful and I liked the time spent with him. He checked a lot of things with my ears.”

“Dr. Risley was awesome. He was professional and gave me great advice on selecting my first hearing aid. Ashley Ellison met with me, set up my device and answered all my questions! Dee was so pleasant and professional in moving my appointments around to accommodate my schedule. Overall ... an excellent experience. ”

“Dr Risley is extremely professional and communicates in a very understandable way. ”

“Dee greets you with a great smile making you feel special. Always concern about your needs. Dr. Risley is outstanding again with concerns of you as a person. I have been a patient of his for over 10 years & had slight problems with the right fittings but he was always there willing to do anything to help. The staff is outstanding with getting you in if there is a problem. ”

“I found Dr. Risley and staff to be most accommodating, delightful and informative. I'm looking forward to a long healthy hearing experience with them. ”

“Oak Brook team's service is quite excellent.”

“The experience (on behalf of a relative) was extremely positive and professional from start to finish. Dee is an exceptional representative of the company. She was friendly and professional and represents the service well. Dr. Robert Risley is extremely knowledgeable, patient and focused on finding the right solution for the client. I consider them the "Dynamic Duo." Both represent the company well.”

“Dee at the front desk is always helpful and friendly. I made my appointment to see Dr Risley. Upon arrival I was told by Dee that I would not be seeing Dr. Risley, but an assistant, Ashley. Ashley did fine with the cleaning and reprogramming. However, I was disappointed that Risley did not perform the services. My appointment was with him, he was sitting in his office and did not even acknowledge my presence to further indicate that interim cleanings and programming would be performed by a tech. When I paid $6,000+ for the aids I was led to believe that I would be seeing a doctor at least twice a year. Somewhat disappointing.”

“Dr Risley, or Dr Robert as I call him is remarkable...always professional, knowledgeable and caring...he listens!!! Love this doctor...BUT, also must say that Dee is the face of Hearing Health...She is a Godsend....welcoming, professional, always goes the extra mile....I’ve seen her leave to walk a feeble patient all the way to their car...she is just a lovely lady...I am very happy to have found Hearing Health!”

“I have been a patient at Oak Brook for over 10 years and Dr. Risley has been very professional and knowledgeable. Dee has been very helpful and friendly. I cannot say enough about the doctors and staff at the Oak Brook office.”

“Dr. Risley is amazing. Very professional and knowledgeable! Takes the time and patience (I am 86 yrs) to thoroughly explain the workings of my hearing aids and accessories.”

“I liked their courtesy and patience.”

“Very professional and accurate.”