Cigna Medical Group Hearing Center - Sun City
Cigna Medical Group
Dr. Karen Lasseigne is a graduate of Central Michigan University with 25 years of experience. Diagnostic audiology, hearing aid fitting and tinnitus management are her practice interests. She is a licensed dispensing audiologist in the state of Arizona.
Dr. Leilani Dennis holds a doctorate in Audiology and a certificate of clinical competence from the American Speech Language Hearing Association. She is a licensed dispensing audiologist in the state of Arizona.
Read 5 verified patient reviews for Cigna Medical Group Hearing Center - Sun City! Their average review score is 3.4 () from 5 reviews.
“my six month checkup came and I tried making appointment to get my hearing aids checked the receptions would not make the appointment or I was told I done missed my appointment. so I went to the office they would make a appointment then when I went they didn't have it on record. so after going off on the receptionist I got another appointment so far I have not got in. so now both hearing aids don't work. so I do not recommend going there. so I am going to try one of the other clinics to see if, I can get my hearing aids fixed I have not even had these 8 months yets”
“Been seeing Dr. Karen Lasseigne for my hearing loss and has treated me with respect, friendly, takes time with you and always on time. ”
“They were very knowledgeable & friendly.”
“They took care of me well there She did her job well and she was nice.”
“Receptionist was a 5, but the doctor was horrible - she was a 1. She was rude because she wanted to sell us hearing aids and we told them from the get go we just wanted his current aids adjusted, not a new pair. When we called to begin with, we asked do you adjust these hearing aids? The receptionist said yes, it will be $15. We said okay, that's fine and made the appointment. The doctor tested him and found out that he didn't want to buy new hearing aids, then she said this appointment should have never been booked, no one should have ever told you that price for adjusting hearing aids, there is a miscommunication somewhere, and I can't even adjust these. Then she adjusted one and said well I just don't have the stuff to adjust the other one. So we were very displeased with her. We paid the $15 and left. She was just rude and didn't want to help us because we didn't buy them from her. ”
Received 09/22/2017Official Response from Cigna Medical Group Hearing Center - Sun City:“I just saw this; so sorry to respond late. The receptionist you spoke with gave you incorrect information because she assumed you had purchased a hearing aid from us in the past. The miscommunication took place on the phone with her. We carry certain hearing aid brands and did not have the software for your brand of aid. I did not adjust just one aid. I could not adjust either of them. You purchased from someone else. You need to go to an audiologist who carries that brand of aid. You were booked incorrectly since I could only do the hearing test and could not do a complete reprogram of your aids. The receptionist you spoke to no longer works here. ”
About this clinic
At the Cigna Medical Group Hearing Centers, the audiology specialists are trained to evaluate hearing loss and related disorders, including balance (vestibular) disorders and tinnitus, and to rehabilitate individuals with hearing loss and related disorders. All Cigna Medical Group Audiologists are highly educated and experienced in helping people hear better - they all hold a Doctorate degree and have experience and diagnostic skills to look beyond the obvious to find the real causes of your hearing loss.
Cigna Medical Group has three Hearing Center locations in the area to conveniently meet all your hearing needs:
Sun City Hearing Center
13041 N. Del Webb Blvd.
Sun City, AZ 85351
M-F 7:30 - 4:00, closed 12:00 - 1:00
Stapley Hearing Center
1840 S. Stapley Dr. #101
Mesa, AZ 85204
M-F 8:00 - 4:30, closed 12:00-1:00
Paradise Valley Hearing Center
3805 E. Bell Road, Ste 2100
Phoenix, AZ 85032
M-F 7:30 - 4:30, closed 12:00 - 1:00
- Complete adult and pediatric audiological evaluations (hearing testing)
- Immittance testing
- Otoacoustic emissions
- Hearing aid evaluation, fitting and dispensing
- Thorough instructions for all products from qualified staff
- Hearing aid trial period
- Hearing aid maintenance and repair services
- A wide selection of quality hearing instruments for all types of hearing loss
- Hearing aid batteries and accessories
- Complete earmold and custom earplug services
- Musician's earplugs
- Custom ear plugs for swimming
- Epley maneuver
Call this clinic today!
|Monday||7:30 am - 4:00 pm
|Tuesday||7:30 am - 4:00 pm
|Wednesday||7:30 am - 4:00 pm
|Thursday||7:30 am - 4:00 pm
|Friday||7:30 am - 4:00 pm
Accepted forms of payment
- American Express
- Insurance accepted, please call for details