A message from Hearing Group - Moore about COVID-19:
We offer Curbside Service for needs such as batteries and hearing aid Clean & Checks. Please note that all services are by appointment only – including curbside. Call our office to set up a curbside appointment and our staff will instruct you on the protocol. Only one patient is allowed in the office at a time so we can properly clean and disinfect surfaces between each patient.
Staff
Tracy Anderson, HIS
Hearing Instrument Specialist
Tracy knows the meaning of patient satisfaction, she has served in the the customer service field for over 20 years and believes in doing above and beyond what is expected.
Tracy looks forward to helping you with your hearing health needs and will find the right hearing aid solution and programming for you unique lifestyle.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 63 verified patient reviews for Hearing Group - Moore! Their average review score is 4.9 () from 63 reviews.
“To all looking for the best hearing aids and excellent service check this company out . It was so surprising what different they made in my hearing . I can hear my grandchildren talking ,laughing and the birds singing better than I ever had before. They do make a big difference in my way of communication now and enjoyments . ”
Bonnie B. of Noble, OK 03/22/2023 Review submitted online
“You have helped my husband and me so much by him getting new hearing aids. I’m so thankful for your help getting this done. Thank you from the bottom of my heart for your kind service and patients.
I rate you a 10 out of 10.”
Iris R. of Oklahoma City, OK 03/21/2023 Review submitted online
“This is by far , the best experience my husband and I have ever had with any hearing service . Tracy was very kind , patient and knowledgeable . We always recommend her and her services to our family & friends . ”
Judy J. of Norman, OK 03/21/2023 Review submitted online
“The service provided by the Hearing Group has been exceptional. Their service is excellent. The staff is very attentive and very professional. Their customer service was also terrific. It's very refreshing to experience this top-notch service. Tracy especially was very attentive and explained the hearing results in detail. I also was very pleased that there wasn't any pressure to buy a particular product. As a professional myself, I highly recommend their services!”
David S. of Norman, OK 03/09/2023 Review submitted online
“Getting my hearing aid cleaned , was professional and excellent.”
ira f. of Oklahoma City, OK 03/05/2023 Review submitted online
“Quick and fast on cleaning my hearing aids. 5 minutes tops!”
Richard A. of Oklahoma City, OK 02/11/2023 Review submitted online
“Great, I love the clinic. I recommend HG to every one I know.”
Deborah P. of Norman, OK 02/10/2023 Review submitted online
“All I can say is my experience was awasome !! If you need hearing aids this is the place to go. The Dr.here is so caring and walks you through the process step by step she is the best.”
Sharon D. of Oklahoma City, OK 02/01/2023 Review submitted online
“They are very professional and any problems I have had they have helped me.”
Sharon M. of Oklahoma City, OK 01/26/2023 Review submitted online
“Most helpful and patient! Cares about the client.”
Jim P. of Norman, OK 01/24/2023 Review submitted online
“Tracy is great and helps me hear. Give her a big raise! ”
Russ L. of Mustang, OK 01/10/2023 Review submitted online
“Absolutely the BEST!!! Me and my dad look forward to going every time. They make your experience fun and they are the best at what they do. They truly care ♥️”
John A. of Tuttle, OK 01/05/2023 Review submitted online
“Most helpful, knowledgeable person i have met! Thank you!”
MARTHA W. of Norman, OK 01/03/2023 Review submitted online
“Tracy was very helpful w/my first experience at getting hearing aides. The ladies at the front desk are very nice too”
Kandace F. of Oklahoma City, OK 12/29/2022 Review submitted online
“I have found the employees of the Hearing Group in Moore, Oklhoma, to be extremely professional, sensitive to my needs, and insure that I am satisfied. I highly recommend the Hearing Group in Moore, Oklahoma, to anyone who has to buy or service their hearing aids.”
Venice H. of Norman, OK 12/28/2022 Review submitted online
“Very professional and knowledgeable. I highly recommend Tracy for any of your hearing needs.”
Bernie S. of Oklahoma City, OK 12/09/2022 Review submitted online
“Very knowledgeable and thorough. Would recommend them to anyone with hearing problems. ”
Larry R. of Oklahoma City, OK 11/10/2022 Review submitted online
“We are very impressed with Tracy. She is definitely very knowledgeable and was helpful in making sure we were satisfied and understood the technology that we can use on our phone to control the hearing aids!! Awesome!!”
Norman S. of Oklahoma City, OK 11/02/2022 Review submitted online
“Great visit! Needed help with different programs on my Unitron aids and she was able to add a couple of programs to help me with conversation groups that I struggled with. Also my hearing had changed and she adjusted mine to new settings. I have another appointment with Tracy in a couple of weeks to do a word test for more improvement.”
Linna C. of Newcastle, OK 10/28/2022 Review submitted online
“Enjoyed my time with a true professional ”
John R. of Oklahoma City, OK 10/25/2022 Review submitted online
“Wonderful service. I love my hearing aids.”
Sylvia B. of Macomb, OK 10/18/2022 Review submitted online
“I love my hearing aids and wear them all the time now. Iam a little flustered by the fact that since they are blue tooth, it rings constantly in my ears but I live the fact that I do not have to have the phone to get a call right there with me. I really appreciate the fact that Tracy and staff are very friendly and will work hard to get their clients what they need efficiently. They are A plus in my book. ”
Pegi M. of Oklahoma City, OK 10/15/2022 Review submitted online
“I love Tracy, she is so knowledge, she makes sure to answer every question and that all my needs are met.”
Loretta P. of Newcastle, OK 10/12/2022 Review submitted online
“The complete process was wonderful. ”
Raymond G. of Norman, OK 10/06/2022 Review submitted online
“Tracy is amazing. She is very kind, understanding, and patient. We were able to test the hearing aides for two weeks and it completely changed my husband’s life. He had no idea how bad his hearing really was, but Tracy was so kind in explaining exactly how much he was missing from his lack of hearing. If you are hesitant about hearing aides, this is the place to go as they are not pushy and only want the best for their patients. ”
Stephen B. of Newcastle, OK 09/21/2022 Review submitted online
“The manager, Janet Colley, was so professional and thoughtful with me. I was frustrated because I couldn’t find the store and unfortunately was impatient. She calmed me down and gave me excellent refresher instructions on the care and use of my hearing aids. Really good experience. ”
Suzi H. of Norman, OK 08/18/2022 Review submitted online
“Recently on a trip out of state, I had a problem with my right hearing aid five days in a row. My phone app showed the right aid was not connected and no sound was available. When I came home I called for an appointment to have it checked. It was returned to the company and just two weeks later a new aid was delivered. Tracy synced the new one with the left one and now I hear from both ears. This is my second set of hearing aids from Hearing Group. I would recommend them for anyone who has hearing difficulty. I predict they will be pleasantly surprised with the entire experience.”
Veralea S. of Oklahoma City, OK 08/09/2022 Review submitted online
“Everything was great.”
Jim D. of Ada, OK 08/05/2022 Review submitted online
“Tracy did a great job of greeting my wife and I when we walked in the door. The testing was easy and the explanation of the results were very understandable. She worked with our insurance and made it simple to purchase a hearing aid.”
Steven L. of Choctaw, OK 07/13/2022 Review submitted online
“My first pair It’s been a great Thanks”
Dewey C. of Oklahoma City, OK 07/07/2022 Review submitted online
“Great service by very knowledgeable people. Everything was great.”
Jim D. of Ada, OK 07/01/2022 Review submitted online
“Tracy Anderson assisted me in testing (Moore) and choosing hearing aids. She is the best! She is so knowledgeable!
I can hear! So excited!! ”
Kathryn J. of Norman, OK 06/28/2022 Review submitted online
“Very good. Helped in any way. Got me in on time on both visits.”
James A. of Noble, OK 05/26/2022 Review submitted online
“I have been going to the Moore office for several years, and Tracy is the BEST! Very helpful, caring, sweet, and a great sense of humor! I would not go anywhere else.”
Joyce D. of Oklahoma City, OK 05/24/2022 Review submitted online
“Excellent attention to details and listening to my needs. Wonderful voice that can hear clearly.”
Thelma W. of Newalla, OK 05/06/2022 Review submitted online
“The Hearing Group in Moore actually saved my life. I didn't realize the sounds I was missing. Now I can actually hear the sound of water running, even the sound of my flip flops when walking down the hall way. I didn't realize what I was missing until I made an appointment with HG in Moore. They are awesome. I recommend them to everyone. ”
Joyce B. of Blanchard, OK 04/27/2022 Review submitted online
“My experience with Tracy Anderson has been great !! she has helped me get
some Hearing aids ! and I would recommend anyone that needs hearing aids to go to
The Hearing Group!!”
Gary Y. of Norman, OK 03/17/2022 Review submitted online
“Very prompt and friendly service. My experience was exceptional. Tracy was very knowledgeable. ”
Gary T. of Purcell, OK 03/17/2022 Review submitted online
“Had a good experience,ordering,fitting and adjusting my new hearing aids. I really think they are what I needed. ”
Randy W. of Oklahoma City, OK 03/16/2022 Review submitted online
“Excellent service with Tracy Anderson. My new hearing Oticon device is a superior product. I am delighted this experience. ”
Connie G. of Norman, OK 02/15/2022 Review submitted online
“Excellent; very helpful.”
Ula B. of Newcastle, OK 02/14/2022 Review submitted online
“Tracy met me after I have been fitted with my very first hearing aids 3 years ago. It was time to renew my annual service plan.
I recently changed my Medicare Supplement insurance, so I had an option to switch to a brand new set of hearing aids. She answered my questions which was helpful in my decision.”
Mitsuno R. of Norman, OK 02/12/2022 Review submitted online
“Tracy is so helpful and patient with me in getting my settings just right! I appreciate that so much!! ”
Becky H. of Harrah, OK 02/11/2022 Review submitted online
“Tracy has been extremely helpful in getting my hearing needs met. She’s very patient and understanding, which is really important to me when it comes to doctors. I would absolutely recommend her if you have hearing issues. I’m glad she was recommend to me! ”
Becky H. of Harrah, OK 02/09/2022 Review submitted online
“Tracy is very helpful in getting settings down for my hearing aids. ”
Chuck S. of Oklahoma City, OK 01/31/2022 Review submitted online
“Tracy has always been very nice and extremely helpful. ”
Viki S. of Newcastle, OK 01/28/2022 Review submitted online
“I haven't been wearing my hearing aids like I should, but Tracy Anderson checked them, tuned them, cleaned then gave me a complete hearing test and adjusted my hearing aids from HER computer. They are perfect. Now, I understand everything about them. Thank you Tracy, you're the best!”
Paula H. of Oklahoma City, OK 12/31/2021 Review submitted online
“Tracy was helpful in taking care of my hearing needs. So patient and caring. My first visit with hearing group was 2019 and I was pleased then and now. Thank you Tracy Anderson and staff”
Juanita C. of Las Vegas, NV 12/28/2021 Review submitted online
“I want to thank Tracy Anderson and the Hearing Group in Moore OK for taking such good care of my hearing needs. From the initial testing to the programing and training, Tracy did a superb job. After the great care I received so far, I know they will continue to take good care of me in the future.”
Jenny P. of Oklahoma City, OK 12/23/2021 Review submitted online
“Tracy has been an excellent help working with me showing me how to put hearing aids in and how to take care of them plus she's always there to help.”
Michael M. of Verden, OK 12/22/2021 Review submitted online
“I’ve only been with HG for 6 months, but Tracy has been great to work with. From my first visit to helping me when I had an issue with one to my last visit for a cleaning she’s been fantastic!!”
Mike H. of Oklahoma City, OK 12/18/2021 Review submitted online
“I’ve been using Hearing Group for around three years now. I have nothing but praise for Tracy. She knows her business! So I brought my 94 year dad in hearing aids. Tracy was very gentle and patient with him. He had a great experience there. We highly recommend Tracy and hearing group for all your hearing needs!”
Thomas S. of Oklahoma City, OK 12/07/2021 Review submitted online
“Always receive friendly service ”
Mary Frances P. of Oklahoma City, OK 12/02/2021 Review submitted online
“Very professional and caring. Tell others about service”
Wanda K. of Oklahoma City, OK 11/11/2021 Review submitted online
“Excellent service. Very knowledgeable. Would definitely recommend to anyone with hearing needs.”
Buck K. of Oklahoma City, OK 10/28/2021 Review submitted online
“Excellent visit today. Checked my hearing thoroughly,
answered any questions very well. Always a great
experience at the Moore Center. Plan to return at a later date.”
Patsy D. of Oklahoma City, OK 10/04/2021 Review submitted online
“A good experience from start to finish. Tracy walked me through each phase.
My hearing is more “complete “. Much improved.”
Bill B. of Norman, OK 09/28/2021 Review submitted online
“Absolutely superb all the way around. My consultant was so sweet and thorough. I'm older and she was very patient with me.”
Kathleen H. of Oklahoma City, OK 09/23/2021 Review submitted online
“Excellent service from start to finish and I would recommend their services to anyone.”
Ray E. of Minco, OK 09/04/2021 Review submitted online
“We have had Knowledgeable, Excellent care & service from Tracy!!! She is very pleasant & never acts pressured by time or our endless questions. She has worked very hard to make sure we not only hear well, but that we are completely comfortable with & pleased with all aspects of our new hearing aids. We unreservedly highly recommend her!”
Jerry & Patty R. of Tuttle, OK 09/01/2021 Review submitted online
“I have had wonderful experiences with HG and Tracy. I am a satisfied customer.”
Suzette R. of Oklahoma City, OK 08/13/2021 Review submitted online
“Always willing to take the extra time involved to get the better outcome and give you the answers you need. ”
Judy F. of Oklahoma City, OK 08/12/2021 Review submitted online
“Very pleasant and informative. I recommend the Hearing Group. Very thorough examination. Tracy is the best!”
Helen P. of Norman, OK 07/26/2021 Review submitted online
At Hearing Group, our patients come first and helping you hear with state-of-the-art hearing instruments is what we do best! Our skilled professionals are committed to staying abreast of the latest breakthroughs in the world of digital hearing technology and devices. Offering the highest standards of personalized care, they take the time to listen to you and understand your unique concerns. And rest assured, we deliver exemplary follow-up care so we will be there for you every step of the way to help you enjoy all of life’s sounds. We offer eight locations across Oklahoma and Kansas so check for an office near you. Come in today to start the simple process with a free hearing test and free hearing aid test drive.
Come in today to start the simple process with a free hearing test and free hearing aid test drive.