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Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 56 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Denver! Their average review score is 4.96 () from 56 reviews.
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“Very careful evaluation I was pleased This was to replace a hearing aid that failed. They addressed my concerns ”
Received 11/17/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for Robert. We’re glad to hear the evaluation was handled with care and that your concerns were addressed throughout the process. Replacing a failed hearing aid can be stressful, and we appreciate your trust in letting us guide you through it. We’re here anytime you need us.”
“I have been with Sound Relief since March 2024, and with their help and TRT therapy I have not had tinnitus control my life as it once did. My ability to cope, not react negatively, and live with my tinnitus with grace has improved significantly. Dr Gates provides a very thorough explanation of the condition, listens to any issues that arise, and is very knowledgeable on the treatment. Thank you very much!”
Received 11/13/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you so much for sharing your experience Gary! We’re so glad to hear how much progress you’ve made since beginning TRT — learning to live with tinnitus and empowering your thoughts is what it's all about. Dr. Gates will be so happy to know her thorough explanations and continued support have made such a difference. We truly appreciate your trust and are honored to be part of your journey toward lasting relief.”
“Everyone was so welcoming as soon as I walked into the office. Dr. Gates took her time to explain how your ears function and tinnitus solutions which was refreshing compared to most offices where they are in a rush. ”
Received 10/15/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for your kind words. We’re so glad you felt that sense of welcome and care from the moment you walked in. Dr. Gates is deeply committed to making sure every patient truly understands how the ears and brain work together, especially when it comes to tinnitus. Nothing here is rushed or off the shelf, and we're glad that difference came through in your visit. We appreciate your trust and look forward to supporting you on your journey.”
“Love my hearing doc ”
Received 09/30/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you! We’re so glad to hear that — and we’re honored you chose us for your care. Your trust means everything!”
“She was very thorough.”
Received 09/30/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for your feedback! We’re glad you felt the thoroughness of care — it’s something we take seriously to make sure nothing gets overlooked. We appreciate your trust!”
Clinic details
Sound Relief Tinnitus & Hearing Center in Denver provides specialized evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. As a family-owned, independent audiology practice, Sound Relief maintains full autonomy in clinical decision-making. The location is led by Dr. Gina Gates, Au.D., CCC-A, CH-TM, and Dr. Kelli Whitley, Au.D., CH-TM, both trained in complex tinnitus and decreased sound tolerance. They receive direct mentorship from founder Dr. Julie Prutsman, Au.D., CH-TM, a nationally recognized tinnitus specialist with more than two decades of experience.
Hearing care services
Denver uses The Sound Relief Method, an integrated tinnitus-management protocol combining personalized sound therapy, Tinnitus Retraining Therapy (TRT) principles, and counseling strategies informed by CBT concepts. This approach addresses auditory pathways and neurological responses involved in tinnitus and sound sensitivity, supporting long-term improvement. The location also provides comprehensive diagnostic hearing assessments and individualized hearing-technology solutions tailored to communication needs, listening environments, and patient preferences, with an emphasis on evidence-supported recommendations.
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | Closed |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
