Sound Relief Tinnitus & Hearing Center - Denver
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Staff
Gina Gates,
AuD, CCC-A, CH-TM
Audiologist
Dr. Gina Gates earned her bachelor’s degree in Speech, Language, and Hearing Sciences from the University of Colorado at Boulder and her Doctorate of Audiology from the University of the Pacific in San Francisco.
Gina has cared for patients of all ages with diverse hearing needs throughout her career. She is dedicated to patient-centered care and collaborates closely with each individual to deliver personalized solutions. She is proud to be part of the Sound Relief team, where a commitment to the latest technologies and best practices ensures high-quality patient care. Gina’s favorite part of being an audiologist is enhancing her patient’s quality of life through improved hearing and transcending tinnitus.
Originally from Durango, Colorado, Dr. Gina Gates enjoys spending her free time outdoors. She loves hiking with her two Labradors, Poppy and Daisy and enjoys practicing yoga, playing tennis, reading, and experimenting with new recipes. Above all, Gina treasures quality time with her husband and son.
Dr. Kelli Whitley,
AuD
Audiologist
Born and raised in Texas, Kelli Whitley earned her bachelor’s degree in Speech, Language, and Hearing Sciences from Texas Tech University Health Science Center in Lubbock, Texas, and her Doctorate of Audiology from Louisiana State University Health Science Center in New Orleans, LA.
Kelli Whitley is dedicated to improving the lives of individuals affected by hearing loss and tinnitus. With expertise in diagnostic assessments, personalized treatment plans, and the latest audiological technology, she is committed to providing compassionate care and empowering patients to achieve better hearing health and enhanced quality of life.
In her free time, she enjoys spending time with family, friends, and her cat, Pepper. She loves traveling to and exploring new places and trying new food (she does miss Cajun food). She also loves watching sports and cheering on her favorite teams: the Texas Rangers, Dallas Cowboys, and Pittsburgh Penguins.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 45 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Denver! Their average review score is 4.96 () from 45 reviews.
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“I was given a lot of information about my condition and how to go about caring for it. There was no pressure, in fact I was given so many options and was told to take my time in making a decision that is right for me. I will be contacting them when I get things figured out on my end. Love the way they conduct themselves, very helpful and professional. ”
Received 04/16/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for your kind words! We're glad you felt supported and informed throughout your visit—our goal is always to provide helpful, pressure-free care at your pace.”
“Dr Gates was simply amazing. I left there with a whole new outlook on my hearing and the tinnitus. It was almost emotional when the ear apparatus was installed and the ringing was toned down for the first time in nine months. Exceptional and very professional!”
Received 04/02/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Hi Doug, thank you so much for your kind words! We're thrilled to hear that Dr. Gates made such a positive impact and that you're experiencing tinnitus relief.”
“Dr Gates was very helpful and explained things well.”
Received 03/31/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you, Cheryl!”
“I don’t have another audiologist to compare, but this office was very courteous & thorough. Great explanations. Very helpful as to next steps. Definitely reccomend.”
Received 02/14/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for your thoughtful review! We're glad to hear you found our team courteous, thorough, and helpful, and we truly appreciate your recommendation.”
“Great service, knowledgeable and fast.”
Received 02/14/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you!”
Clinic details
At Sound Relief Tinnitus & Hearing Center in Cherry Creek, everything we do starts with our patients. We give our patients the time they deserve and need. Backed by the best, we share a passion for helping anyone dealing with tinnitus or other hearing health issues. What makes us different is our specialization in the treatment of tinnitus. As Colorado’s leading experts, no audiology practice is ranked higher or referred with more confidence. With the most comprehensive FDA-approved tinnitus treatments anywhere, we’ve helped thousands of sufferers experience life-changing results.
Our Core Values
To understand our practice, it is important to understand the principles we strive to emulate.
1. Be People-Centered
Our focus on the patient is a top priority, but this extends to our team here at Sound Relief as well. We are a family-owned and operated company, and we want everyone (patients and employees) that walks through our doors to feel that sense of compassion and family. We also encourage our people to maintain a healthy work-life balance.
One of the big advantages of Sound Relief is our ability to collaborate with the top minds in the field of audiology. Our audiologists regularly work together to help find the best outcome for each patient.
2. Be Integrity Driven
The Prutsmans are the owners and founders of Sound Relief, and they believe everything about the practice reflects on them and their family legacy. Based on that, they do everything in their power to ensure that the practice operates at the highest moral and ethical standards. From the interactions and relationships with patients, employees, vendors, and insurance companies, dedication to this core value is clearly a guiding principle every day.
Dr. Julie also serves on the board of the American Tinnitus Association. She believes her involvement will help further their mission and improve the lives of people suffering from tinnitus.
3. Be Innovative
The field of audiology is always evolving. In order to stay ahead of the curve, Sound Relief dedicates tremendous resources to evaluating new technology and treatment techniques, improving existing systems and processes internally, and creating new tools to improve the overall patient experience.
Please visit one of our 9 Colorado and Arizona hearing and tinnitus centers. Listed above you can follow the center link convenient to you to make an appointment.
Our Denver office is located on the southwest corner of 1st Avenue & Madison. Great parking in the garage on the south side of the building.
Photos
Hearing care services
Sound Relief Tinnitus & Hearing Center offers specialized audiology services, including tinnitus treatment, extensive diagnostic hearing testing, and solutions for decreased sound tolerance.
- Hearing & speech comprehensive testing/evaluation, consists of a series of tests and inspections to assess the overall hearing health of a patient
- Tinnitus assessment, tinnitus is common and often described as a "ringing, rushing or buzzing sound in the ears". The tinnitus assessment at Sound Relief combines tinnitus-specific tests, a comprehensive audiological evaluation, and tympanometry
- Hyperacusis assessment, a hearing disorder for patients with a decreased tolerance for everyday noise/sounds at such high levels that it causes irritation, anxiety, or even physical pain
- Hearing aid evaluation, based on your test results, needs, lifestyle and budget together we will determine which hearing device will best suite you
- Hearing aid sales, rechargeable, background noise cancellation and Bluetooth streaming capability
- Custom made and fitted hearing aids, using an earmold impression of the patient's ear.
- Programming of hearing aids with your full prescription
- Real Ear Measurements (REM), REMs are the gold standard in audiology for verification that the hearing aids are working as they should and providing the intended benefits inside the patient’s ear canal at the eardrum
- Distortion Product Otoacoustic Emissions (DPOAEs), this test measure frequencies in each ear and the audiologist interprets the results found
- Removal and management of non-Impacted and impacted Cerumen (earwax)
Hearing Device & Hearing Protection Audiology Services
- Hearing aid clean and check
- General hearing aid service
- Earmold impression
- Out of Office Visits “House Calls”
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Ear cleaning
Clinic links
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | 8:30 am - 1 pm by appointment |
| Saturday | Closed |
Visit our other locations
15450 E Orchard Rd
Centennial, CO 80016
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12001 Tejon St Unit 124
Westminster, CO 80234
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200 Plaza Drive #110
Highlands Ranch, CO 80129
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4703 Boardwalk Dr Unit B2
Ft Collins, CO 80525
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Sound Relief Tinnitus and Hearing Center – Denver
Amenities
Free coffee
Free WiFi
Convenient parking
Curbside service
Wheelchair-accessible
Service pets welcome
Financing available
Telehealth services
Tinnitus
Remote hearing aid programming
Ear cleaning
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details