Staff
Gina Gates,
AuD, CCC-A, CH-TM
Audiologist
Dr. Gina Gates earned her bachelor’s degree in Speech, Language, and Hearing Sciences from the University of Colorado at Boulder and her Doctorate of Audiology from the University of the Pacific in San Francisco.
Gina has cared for patients of all ages with diverse hearing needs throughout her career. She is dedicated to patient-centered care and collaborates closely with each individual to deliver personalized solutions. She is proud to be part of the Sound Relief team, where a commitment to the latest technologies and best practices ensures high-quality patient care. Gina’s favorite part of being an audiologist is enhancing her patient’s quality of life through improved hearing and transcending tinnitus.
Originally from Durango, Colorado, Dr. Gina Gates enjoys spending her free time outdoors. She loves hiking with her two Labradors, Poppy and Daisy and enjoys practicing yoga, playing tennis, reading, and experimenting with new recipes. Above all, Gina treasures quality time with her husband and son.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 57 verified patient reviews for Sound Relief Tinnitus & Hearing Center - Denver! Their average review score is 4.95 () from 57 reviews.
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“The audiologists I’ve seen are pretty good. Unfortunately, I have seen three in a short time, and was told that next time I would see an assistant. I’m not sure if they are leaving Sound Relief or just changing offices. The one I saw this week is moving to the Golden office from the Denver office, maybe because she lives out there.”
Received 12/15/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for your feedback and for sticking with us through these transitions. We understand how important consistency is when it comes to your care, and we’re sorry for any confusion caused by the changes in providers. Occasionally, team members do shift locations to better align with their schedules or personal commitments, but our priority remains ensuring you receive knowledgeable, personalized care at every visit. If you have any concerns or preferences for your next appointment, please don’t hesitate to let us know, we are here to support you.”
“Very careful evaluation I was pleased This was to replace a hearing aid that failed. They addressed my concerns ”
Received 11/17/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for Robert. We’re glad to hear the evaluation was handled with care and that your concerns were addressed throughout the process. Replacing a failed hearing aid can be stressful, and we appreciate your trust in letting us guide you through it. We’re here anytime you need us.”
“I have been with Sound Relief since March 2024, and with their help and TRT therapy I have not had tinnitus control my life as it once did. My ability to cope, not react negatively, and live with my tinnitus with grace has improved significantly. Dr Gates provides a very thorough explanation of the condition, listens to any issues that arise, and is very knowledgeable on the treatment. Thank you very much!”
Received 11/13/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you so much for sharing your experience Gary! We’re so glad to hear how much progress you’ve made since beginning TRT — learning to live with tinnitus and empowering your thoughts is what it's all about. Dr. Gates will be so happy to know her thorough explanations and continued support have made such a difference. We truly appreciate your trust and are honored to be part of your journey toward lasting relief.”
“Everyone was so welcoming as soon as I walked into the office. Dr. Gates took her time to explain how your ears function and tinnitus solutions which was refreshing compared to most offices where they are in a rush. ”
Received 10/15/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you for your kind words. We’re so glad you felt that sense of welcome and care from the moment you walked in. Dr. Gates is deeply committed to making sure every patient truly understands how the ears and brain work together, especially when it comes to tinnitus. Nothing here is rushed or off the shelf, and we're glad that difference came through in your visit. We appreciate your trust and look forward to supporting you on your journey.”
“Love my hearing doc ”
Received 09/30/2025Official Response from Sound Relief Tinnitus & Hearing Center - Denver:“Thank you! We’re so glad to hear that — and we’re honored you chose us for your care. Your trust means everything!”
Clinic details
Sound Relief Tinnitus & Hearing Center in Denver provides specialized evaluation and management for tinnitus, sound hypersensitivity, and hearing loss. As a family-owned, independent audiology practice, Sound Relief maintains full autonomy in clinical decision-making. The location is led by Dr. Gina Gates, Au.D., CCC-A, CH-TM, and Dr. Kelli Whitley, Au.D., CH-TM, both trained in complex tinnitus and decreased sound tolerance. They receive direct mentorship from founder Dr. Julie Prutsman, Au.D., CH-TM, a nationally recognized tinnitus specialist with more than two decades of experience.
Hearing care services
Denver uses The Sound Relief Method, an integrated tinnitus-management protocol combining personalized sound therapy, Tinnitus Retraining Therapy (TRT) principles, and counseling strategies informed by CBT concepts. This approach addresses auditory pathways and neurological responses involved in tinnitus and sound sensitivity, supporting long-term improvement. The location also provides comprehensive diagnostic hearing assessments and individualized hearing-technology solutions tailored to communication needs, listening environments, and patient preferences, with an emphasis on evidence-supported recommendations.
Hours of operation
| Sunday | Closed |
| Monday | 8:30 am - 5 pm by appointment |
| Tuesday | 8:30 am - 5 pm by appointment |
| Wednesday | 8:30 am - 5 pm by appointment |
| Thursday | 8:30 am - 5 pm by appointment |
| Friday | Closed |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details