HearingLife - John Rolfe

2048 John Rolfe Pkwy Ste A9 Richmond, VA 23238

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A message from HearingLife - John Rolfe about COVID-19:

We are open and pleased to provide service and care for our valued patients. We are closely following sanitation recommendations and have taken the necessary precautions to minimize the risk of infection. Please call to schedule your appointment.


Photo of Chandra Waddy, HIS from HearingLife - John Rolfe

Chandra Waddy,

Hearing Instrument Specialist

Chandra Waddy is a licensed Hearing Instrument Specialist offering comprehensive hearing evaluations and works with clients to find the best hearing solution to achieve their hearing health goals. She provides services to our clients in the Richmond office location.

Amy Tomlinson,


Amy Tomlinson is a licensed Doctor of Audiology with experience helping people achieve healthy hearing. She specializes in the evaluation and non-medical treatment of hearing loss and has extensive training in hearing evaluation and rehabilitative audiology including hearing instrument dispensing and patient-centered counseling.


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Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 32 verified patient reviews for HearingLife - John Rolfe! Their average review score is 4.84 () from 32 reviews.

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“I never realized how much I was missing until I went and saw Bruce. Bruce was my second stop after a failed ENT appointment where I felt like they just wanted my copay. Bruce took the time to explain everything he was looking for and doing throughout the process and even had me try out a loaner set of hearing aids. He then took me outside where we had a long distance discussion while everyday life revolved around us. Bruce is the gentleman you want to fit you for hearing aids- hands down!”

of Bumpass, VA   
07/21/2021    Review submitted online
5 out of 5 1.

“Bruce Powell is a very knowledgeable and excellent audiologist. He is extremely patient and takes the time to explain all aspects of the hearing aids to his clients. He is compassionate and understanding and always willing to help. My son and I appreciate Bruce very much.”

of Sandy Hook, VA   
06/24/2021    Review submitted online
5 out of 5 1.

“Bruce Powell is an excellent audiologist. He is professional and kind. I feel so blessed that he worked with us when we were searching for hearing aids for my stepfather. This was not an easy task working with my stepfather and Bruce couldn't have been kinder and more patient! He made this process easy and such a wonderful experience. My stepfather had very limited hearing and before we left he had him hearing with great quality results. I cannot thank Bruce enough for his help in our situation. I cannot more highly recommend Bruce and his five star professional service. I hope that he can assist me someday when I will probably need hearing aids! I can see how helpful they can be in improving someone's quality of life. Bruce is the real deal and is truly committed to helping people regain a sense of connection with love ones and the communicating with people. I will never forget and always appreciate how you helped our family. ”

of Richmond, VA   
06/23/2021    Review submitted online
5 out of 5 1.

“We just want to thank you Bruce for your excellent care of our Mother. We have been doing this ENT, Audiologist, Hearing instrument thing for over 15 years, and we have never been happier than we are now! You would get six stars if we could because you truly care and listen and explain things in simple terms that Mom now wants to wear her aids because you explained, and demonstrated to where she feels comfortable. Just as we were referred to you, we will sing your praises to any and everyone who need aids. Again thanks you are The Best!!”

of Henrico, VA   
06/21/2021    Review submitted online
5 out of 5 1.

“Wife & I both had hearing tests at Hearing Life - We are 71 & 69 yrs old - Tests in 2017 showed slight hearing loss, Hearing specialist in 2017 did not recommend aids for either of us, but rather test periodically for further loss - Specialist now said that we both needed hearing aids, even thought the change from 2017 was minimal - Specialist wanted us to come back for fitting of hearing aids - No discussion of options or why this aid would be the best choice - After we got home, we called back and cancelled the fitting appointment and made an appointment with an audioligist at an ENT practice - The auduologist said that my hearing was at the edge of needing aids and if I got them now, I would hear little to no difference - I was also concerned that hearing aids would affect my enjoyment of hifi music - Hearing Life guy said that I would hear music like I had never heard before with his aids - Audiologist said that aids concentrated on the speech range and that enjoyment of hifi music would suffer with aids in my case - My wife's hearing was in a range where no aid was indicated - Bottom line - Our experience with Hearing Life was that their focus is on sales and not on meeting a customer's needs - Save yourself from the experience that that we had and see a licensed audiologist whose focus is treating hearing loss and not selling hearing aids - If hearing aids are then indicated, then the auduologist can recommend the proper type of aid and go over options with you -”

of Manakin Sabot, VA   
06/10/2021    Review submitted online
1 out of 5 1.

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Clinic details

Your hearing is our expertise

At HearingLife, our team is dedicated to giving expert advice and care for your hearing loss. Our doctors and staff form long-term relationships with each patient and walk them through the complete process.

Whether you are experiencing symptoms of a new problem, or are recovering from difficulty with prior care, HearingLife works with you to develop a full solutions-oriented approach to your hearing loss.

First, we work with patients to build a trustworthy relationship. Secondly, by thoroughly explaining the processes, we help ease the fear of unknown elements associated with hearing loss. Lastly, we find and implement individual solutions based on your lifestyle and activity level.

Call today so we can start helping you hear more of what you're missing!

Hearing care services

We offer complete help for your hearing problems including: 

  • FREE consultation and screening
  • Full diagnostic audiological evaluation
  • Hearing aid options
  • 30 day trial period
  • Lifetime free batteries on most models
  • Free screening and re-programming of aids purchased elsewhere
  • Custom earmolds for cell phones, iPods, and other electronic equipment
  • Hearing protectors for sporting and other high noise related activities
  • Musician earplugs and monitors


Convenient parking

Convenient parking

Curbside service

Curbside service

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Hours of operation

Monday8:30 am - 5 pm
by appointment
Tuesday8:30 am - 5 pm
by appointment
Wednesday8:30 am - 5 pm
by appointment
Thursday8:30 am - 5 pm
by appointment
Friday8:30 am - 5 pm
by appointment
Saturday9 am - 12 pm
by appointment
Evening and/or weekend hours available by appointment. Please call to schedule.

Visit our other locations

HearingLife - Patterson
7110 Patterson Ave Ste E
Richmond, VA 23229

View Details

HearingLife - Richmond Forest Hill
9220 Forest Hill Ave Ste A4
Richmond, VA 23235

View Details


Convenient parking

Convenient parking

Curbside service

Curbside service

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.