HearingLife - John Rolfe

Open now by appointment! 9:00 am - 5:00 pm
2048 John Rolfe Pkwy Ste A9 Richmond, VA 23238
(804) 793-9090

Staff

Photo of Marvin Cates, HIS from HearingLife - John Rolfe

Marvin Cates,
HIS

Hearing Instrument Specialist

Marvin Cates is originally from the foothills of the Great Smoky Mountains in East Tennessee.

It was there that he developed a deep passion for nature and all the glorious sights and sounds it has to offer.

Following his education, Marvin is now into his second decade as a licensed Hearing Aid Specialist, helping those experiencing hearing difficulties. His commitment to his customers and the community is to help enable everyone with hearing issues enjoy the beautiful sounds of life and experience the highest level of healthy hearing possible for their unique needs.

Location

Clinic location map

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 33 verified patient reviews for HearingLife - John Rolfe! Their average review score is 4.85 () from 33 reviews.

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“The hearing aids are very comfortable. I can finally hear and understand my family members without asking them to constantly repeat themselves . The audiologist took the time to adjust the aids to exactly meet my needs! ”

Carol W. of Henrico, VA   
02/24/2024    Review submitted online

“I never realized how much I was missing until I went and saw Bruce. Bruce was my second stop after a failed ENT appointment where I felt like they just wanted my copay. Bruce took the time to explain everything he was looking for and doing throughout the process and even had me try out a loaner set of hearing aids. He then took me outside where we had a long distance discussion while everyday life revolved around us. Bruce is the gentleman you want to fit you for hearing aids- hands down!”

Casey L. of Bumpass, VA   
07/21/2021    Review submitted online

“Bruce Powell is a very knowledgeable and excellent audiologist. He is extremely patient and takes the time to explain all aspects of the hearing aids to his clients. He is compassionate and understanding and always willing to help. My son and I appreciate Bruce very much.”

Ann F. of Sandy Hook, VA   
06/24/2021    Review submitted online

“Bruce Powell is an excellent audiologist. He is professional and kind. I feel so blessed that he worked with us when we were searching for hearing aids for my stepfather. This was not an easy task working with my stepfather and Bruce couldn't have been kinder and more patient! He made this process easy and such a wonderful experience. My stepfather had very limited hearing and before we left he had him hearing with great quality results. I cannot thank Bruce enough for his help in our situation. I cannot more highly recommend Bruce and his five star professional service. I hope that he can assist me someday when I will probably need hearing aids! I can see how helpful they can be in improving someone's quality of life. Bruce is the real deal and is truly committed to helping people regain a sense of connection with love ones and the communicating with people. I will never forget and always appreciate how you helped our family. ”

Jill T. of Richmond, VA   
06/23/2021    Review submitted online

“We just want to thank you Bruce for your excellent care of our Mother. We have been doing this ENT, Audiologist, Hearing instrument thing for over 15 years, and we have never been happier than we are now! You would get six stars if we could because you truly care and listen and explain things in simple terms that Mom now wants to wear her aids because you explained, and demonstrated to where she feels comfortable. Just as we were referred to you, we will sing your praises to any and everyone who need aids. Again thanks you are The Best!!”

Nikki B. of Henrico, VA   
06/21/2021    Review submitted online

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A message from HearingLife - John Rolfe:

Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.

Clinic details

Your hearing is our expertise

HearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health, and innovation since 1904. HearingLife operates over 650 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that is provided by highly skilled and caring professionals. Our vision is to help more people hear better through life-changing hearing health delivered by the best personalized care.

We offer several locations throughout VA, a few links are listed here and a compelte list can be found on our website.

Our La Mesa office is located at the intersection of John Rolfe Pkwy & Ridgefield Pkwy, on the same corner as Wells Fargo. We are in the building with State Farm Insurance on one end and All State Insurance on the other.  We are in Suite A9, next to State Farm.

Hearing care services

We offer complete services including:

  • Hearing tests 
  • Hearing evaluations and recommendations
  • Hearing aid sales
  • Hearing aid repairs
  • Hearing aid fittings
  • Hearing aid accessories
  • Assistive listening devices
  • Product demonstrations
  • Batteries and supplies

Contact us for a complete list of all services provided at this location.

 

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Tinnitus

Tinnitus

(804) 793-9090

Hours of operation

SundayClosed
Monday9 am - 5 pm
by appointment
Tuesday9 am - 5 pm
by appointment
Wednesday9 am - 5 pm
by appointment
Thursday9 am - 5 pm
by appointment
Friday9 am - 5 pm
by appointment
SaturdayClosed

Visit our other locations

HearingLife - Richmond Patterson
7110 Patterson Ave Ste E
Richmond, VA 23229

View Details

HearingLife - Charlottesville
302 Hickman Rd Ste 202
Charlottesville, VA 22911

View Details

HearingLife - Culpeper
700 Southridge Pkwy Ste 309
Culpeper, VA 22701

View Details

HearingLife - Franklin
106 Fairview Dr Southampton Medical Bldg Ste B
Franklin, VA 23851

View Details

HearingLife - South Boston
4021 Halifax Rd Ste B
South Boston, VA 24592

View Details

Amenities

Convenient parking

Convenient parking

Curbside service

Curbside service

Assistive listening devices

Assistive listening devices

Financing available

Financing available

Tinnitus

Tinnitus

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.