HearingLife - John Rolfe

“Bruce Powell is an absolute professional who also has an uncanny way to connect with this clients. Bruce spent allot of time with me and my hearing issues. He explained all of his test, what he was testing, and why he was testing certain parameters. Bruce made me feel confident that he understood exactly what I was experiencing and paired me up with a set of hearing aids that allowed me to hear clearly for the first time in decades. Bruce's office assistant Cindy is a wonderful compliment to the professional environment within the office. ”

“I cannot say enough good things about Bruce Powell. My husband is hard of hearing. We had been to this practice before but the previous hearing specialist was cold, in a hurry and not helpful at all. We came back to this practice again as it was getting harder and harder for my husband to hear. It was to my surprise that a new person by the name of Bruce Powell had come in and took over. It was such a pleasure to be seen and talked to by Bruce. He had patience, a lot of concern and made you feel like you were a person in need and not just another number. He fitted my husband with new hearing aides and he can now hear a lot better. Bruce followed up after we purchased the new hearing devices and was concerned with how he liked them and didn't just sell them to us and leave us out in the cold. We were so happy and pleased with the service from Bruce and Cindy (receptionist) that I recommended them to my brother who just purchased a pair of hearing aids. I just cannot say enough good and nice things about Bruce Powell. If anybody is hard of hearing and needs help and wants to feel like they are treated with respect please, please, please go see Bruce Powell. It is truly an experience you will never forget.”

“I cannot say enough positive words about Bruce Powell. Bruce loves people and loves helping people. I am so at ease with Bruce. He constantly amazes me with his knowledgeable as to healthy hearing. If you feel you need an expert as to hearing difficulties, Bruce Powell is your man. Give him a call, you will be glad you did. ”

“When I first met Bruce Powell at HearingLife in September, 2019, I was immediately impressed with his friendliness and caring attitude. He was genuinely interested in helping me! It was obvious that he was very knowledgeable in his field of audiology. Bruce never made me feel rushed to make a decision about purchasing hearing aids. He took plenty of time to demonstrate how they would allow me to hear much more distinctly. I really appreciate that. I would recommend Bruce to anyone who is experiencing hearing difficulties. ”

“When it was time to replace my first pair of hearing aids, I happily returned to HearingLife. The folks at HearingLife are very friendly, easy to work with, and provide lots of options. Bruce has been diligent about making sure I am happy and comfortable with my aids. I appreciate being able to get replacement batteries, etc., by mail. I highly recommend!”

“I had a great experience this past week with my annual appointment with Bruce Powell. I would definitely recommend HearingLife - John Rolfe location to anyone with a hearing problem. They make you feel at ease and are very friendly to their customers.”

“I extremely happy with the service I got from Bruce Powell. I had hearing aids before, but they do not compare to the ones I got from Bruce. I always avoided talking on the phone. These new hearing aids are terrific. Called my friends when I got home and heard every word. Thank you, thank you Bruce Powell. ”

“I want to say THANK YOU to Bruce Powell at HearingLife for giving me back my Mom! Bruce’s extensive knowledge and professionalism is only surpassed by his caring compassion. My Mom has been wearing hearing aids for many years now, but never was very happy with the end results. Until she saw Bruce! She is like her old self again. We both thank God for leading us to Bruce Powell.”

“After going to several places to get my hearing checked and exploring the possibility of purchasing hearing aids, I decided to get them at HearingLife on John Rolfe Parkway. Here I met Mr. Bruce Powell and found both him and his staff to be professional as well as treating me as family. Bruce and his staff have taken the time not only to listen but hear me when I have a problem. I was surprised how much Bruce focused on the details of the few problems I had with the hearing aids and resolved my issues quickly and professionally. I feel lucky to have found someone that cares about my well being. I highly recommend Bruce and his HearingLife team to anyone needing assistance with their hearing.”

“I purchased hearing aids from another Hearing Aid Specialist and was very disappointent with her service. She was never able to get the hearing aids to work for me. I called the manufacturer who referred me to Bruce Powell who has been everything I could ever ask for. He made me feel welcome from the start, he listened to my hearing problems, ask questions, did another hearing test, and sent the hearing aids back to the factory for adjustments. Now I can hear things that I haven't heard in 20 years and I am so grateful to Bruce Powell for his patience, and knowledge. Bruce cares about his patients and treats them like family. I highly recommend Bruce to anyone with a hearing problem. ”

“Bruce and Cindi are A1 in customer service. Cindi welcomes you with a cheery greeting. Bruce follows up with a smile and a hearty handshake. Then he gets down to business. After a thorough hearing test, he tunes your hearing aids to match your exact needs. My experiences there are always first-rate. And I always leave hearing much better than when I arrived. I highly recommend this office to satisfy your hearing needs and you.”

“I want to share with you my high degree of satisfaction from my recent interaction with Bruce Powell in your John Rolfe office. Under Bruce's guidance and expertise I replaced an older pair of hearing aids with an up-graded pair. His breath of knowledge regarding the science of hearing is amazing!! He tested my hearing and suggested a newer stronger product. The results are excellent and he also provided a thorough explanation regarding my usage of the new pair. I was also incurring a lack of balance and Bruce indicated that my new hearing aids might help this problem. He was right... My balance has improved since using them. I highly commend Bruce for his excellent work in my behalf. It was a highly positive experience.”

“I would give HearingLife and its staff, especially Bruce Powell, 6 stars if I could. I cannot say enough about the quality of service and attention my 96 year old father received at a recent visit. He has profound hearing loss in both ears and has struggled for years, despite having hearing aids. He had grown more and more quiet and withdrew from group situations because he couldn't hear. I could never talk to him on the phone because it was frustrating for both of us. All of that has changed with Bruce's help. We went in for what we thought was a regular maintenance appointment but left with new hearing aids that have totally changed my dad's life. He can hear, he can participate in conversations and can actually hear to talk on a phone! He can even listen to music! He claims it is a miracle! Bruce went above and beyond spending extra time with my dad at his appointment, trying different options and not giving up until he felt he had come up with the best option available. Thank you Bruce for your compassion and your expertise!”

“I was very impressed with the Doctor's honesty. He was not a salesman. He told me quite frankly that hearing aids were not going to help me, and that I needed implants. He was thorough and patient. I have seen dozens of hearing aid specialists over the years, but he was the best. I would like to know how I can get one of the phones like I saw on display with captions. Thank you. ”

“I took my sister to see Dr Beth Kennedy and I will tell you that I was super impressed with her. She was very sensitive and caring. Very upfront with the diagnosis and very professional. I'm so happy we found Dr Kennedy. I know my sister is in very good hands. ”

“Very knowledgeable, pleasant and thorough. ”