HearingLife - John Rolfe

“I purchased hearing aids from another Hearing Aid Specialist and was very disappointent with her service. She was never able to get the hearing aids to work for me. I called the manufacturer who referred me to Bruce Powell who has been everything I could ever ask for. He made me feel welcome from the start, he listened to my hearing problems, ask questions, did another hearing test, and sent the hearing aids back to the factory for adjustments. Now I can hear things that I haven't heard in 20 years and I am so grateful to Bruce Powell for his patience, and knowledge. Bruce cares about his patients and treats them like family. I highly recommend Bruce to anyone with a hearing problem. ”

“Bruce and Cindi are A1 in customer service. Cindi welcomes you with a cheery greeting. Bruce follows up with a smile and a hearty handshake. Then he gets down to business. After a thorough hearing test, he tunes your hearing aids to match your exact needs. My experiences there are always first-rate. And I always leave hearing much better than when I arrived. I highly recommend this office to satisfy your hearing needs and you.”

“I want to share with you my high degree of satisfaction from my recent interaction with Bruce Powell in your John Rolfe office. Under Bruce's guidance and expertise I replaced an older pair of hearing aids with an up-graded pair. His breath of knowledge regarding the science of hearing is amazing!! He tested my hearing and suggested a newer stronger product. The results are excellent and he also provided a thorough explanation regarding my usage of the new pair. I was also incurring a lack of balance and Bruce indicated that my new hearing aids might help this problem. He was right... My balance has improved since using them. I highly commend Bruce for his excellent work in my behalf. It was a highly positive experience.”

“I would give HearingLife and its staff, especially Bruce Powell, 6 stars if I could. I cannot say enough about the quality of service and attention my 96 year old father received at a recent visit. He has profound hearing loss in both ears and has struggled for years, despite having hearing aids. He had grown more and more quiet and withdrew from group situations because he couldn't hear. I could never talk to him on the phone because it was frustrating for both of us. All of that has changed with Bruce's help. We went in for what we thought was a regular maintenance appointment but left with new hearing aids that have totally changed my dad's life. He can hear, he can participate in conversations and can actually hear to talk on a phone! He can even listen to music! He claims it is a miracle! Bruce went above and beyond spending extra time with my dad at his appointment, trying different options and not giving up until he felt he had come up with the best option available. Thank you Bruce for your compassion and your expertise!”

“I was very impressed with the Doctor's honesty. He was not a salesman. He told me quite frankly that hearing aids were not going to help me, and that I needed implants. He was thorough and patient. I have seen dozens of hearing aid specialists over the years, but he was the best. I would like to know how I can get one of the phones like I saw on display with captions. Thank you. ”