Spartanburg|Greer ENT & Allergy

Open now by appointment! 8:30 am - 1:00 pm

1095 Iron Ore Rd Spartanburg, SC 29303

(17 Reviews)

(864) 641-1396

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Staff

Laura Sexton,
AuD, CCC-A, FAAA

Audiologist

Dr. Laura Sexton received her Doctorate in audiology in 2010 from A.T. Still University School of Osteopathic Medicine-Arizona School of Health Sciences Division. She received her Master of Science degree in Audiology and Bachelor of Science degree in Speech-Language Pathology and Audiology from West Virginia University in Morgantown, West Virginia. Laura is currently licensed by the state of South Carolina and is nationally certified by the American Speech-Language-Hearing Association. She is also a member of the American Academy of Audiology and the South Carolina Academy of Audiology.

Nicole Wassing,
AuD

Audiologist

Dr. Nicole Wassing earned her Doctor of Audiology degree from Bloomsburg University of Pennsylvania and her Bachelor’s degree in Communication Studies with a focus on Speech Language Pathology/Audiology from St. Joseph’s College in Patchogue, NY.

Cassie Costilow,
AuD, CCC-A

Audiologist

Dr. Cassie Costilow attended Ohio University in Athens, Ohio, where she obtained a Bachelor of Science degree in Hearing, Speech and Language Sciences in 2010 and a Doctor of Audiology (Au.D.) in 2014.

Dr. Costilow is currently licensed by the state of South Carolina and is nationally certified by the American Speech-Language-Hearing Association.

Location

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 17 verified patient reviews for Spartanburg|Greer ENT & Allergy! Their average review score is 4.18 () from 17 reviews.

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“1st time visit and was very pleased with the staff & Dr Weir, who treated me like a person. Listened to what I had to say & explained things in a way that I could understand, even joked with us. Even joked with us on the follow up visit on his last day before retirement....Happy retirement enjoy it.”

cindy b. of Pauline, SC
10/03/2022 Review submitted online

“Was able to get a quick appointment! Did not have to wait weeks! Everyone friendly! Did not have to wait long to see Doctor!”

Mary G. of Union, SC
09/13/2022 Review submitted online

“First impressions are lasting impressions! This was my first time visiting the ENT clinic. I was very impressed with the professional service I received from the time I checked in until the time I left. They were running behind schedule which is understandable as this happens. I informed them that I needed to leave by a certain time. They removed all the obstacles to ensure that my visit was thorough. I left on the time to arrive at my next appt. as scheduled. Nicole, Dr . Worley, and staff exceeded my expectations!”

Gloria L. of Roebuck, SC
09/07/2022 Review submitted online

“This office was kind enough to see me the same day I called about possible foreign matter in my throat. Dr. Worley was very gentle as he performed the test to look at my throat by going through my nose. I highly recommended this group. ”

Mary M. of Moore, SC
09/06/2022 Review submitted online

“Short wait time, everybody friendly and professional. Very positive experience. ”

Dagmar L. of Moore, SC
08/03/2022 Review submitted online

“I have been wearing hearing aids since Jan. 2009 and have gone to the Hearing Center of Spartanburg the entire time. Dr. Foster is an excellent ENT doctor and Laura Sexton is a super audiologist. Included in the cost of the hearing aids are visits every 3 to 4 months for the audiologist to clean, check, and adjust the hearing aids and make any needed changes to them. If any other problems occur, an individual can make as many appointments as needed without additional charges until the warranty expires. I highly recommend the Hearing Center of Spartanburg and Greer ENT & Allergy for all your hearing needs.”

Kathy H. of Chesnee, SC
08/01/2022 Review submitted online

“My situation began with an appointment with Dr. Pitts referred to Dr. Steiniger who preformed a Stapedectomy on my right ear with fantastic success who then referred me to Cassie Costilow AuD. Cassie fit me with the best pair of hearing aids I ever owned barring none! I have worn hearing aids for 45 years!”

David Q. of Spartanburg, SC
06/02/2022 Review submitted online

“My first visit with Dr. Kristin Pitts was in January 2020, after the doctor supervising my sleep apnea/CPAP use retired. I've seen her at six-month intervals since, most recently April 21, 2022. Dr. Pitts and the Staff are kind, courteous, helpful, and knowledgeable in answering questions. It always takes time for a person to connect with a doctor, especially in today's world when physicians have little time to actually spend with a patient. Dr. Pitts and I did on the second visit. I go with written questions if I have any and receive answers. Last visit began with a thorough review with Dr. Pitts' associate, updating my record to reflect current medical status. Dr. Pitts also asks pertinent questions. I am unable to provide the digital data from my CPAP machine, so staff requests it from my provider. My experience with everyone in this specialty office has been excellent. ”

Susan B. of Spartanburg, SC
05/10/2022 Review submitted online

“I spent $5000 on my first pair of hearing aids. I did not know that the “hot mike” sound I was hearing was not right. My daughter had the same issue with and was able to exchange for another brand. Spartanburg ENT refused to do an exchange or refund my money. They are NOT honoring the years warrantee. I am in the hospital and can not go in the office. I have a $5000 pair of hearing aids that are useless to me. They would not work with us. DO NOT GO to this audiologist for hearing aids. NO CUSTOMER service. ”

Margretha W. of Inman, SC
03/22/2022 Review submitted online

Official Response from Spartanburg|Greer ENT & Allergy:

“We strive to satisfy our patients and are disappointed that we did not meet your expectations. We’ve contacted you directly about our walk-in clinic to look at your hearing aids. We look forward to talking with you directly about your issues and coming up with a solution. ”

Received 03/28/2022

“I arrived to my appt. with Dr. Wright (The Audiologist) on 2/3/2020 at 10.30. I showed my appt. card given to me on 1/29 after visit with ENT Dr., who referred me. I was told by the front desk that I was not on the schedule in the computer. No apologies, no-one came out to speak to me or explain. Did I want to make another appt? I did not think so. I will find another Audiologist and avoid the Greer office. Bad customer service. ”

Ingrid P. of Duncan, SC
02/05/2020 Review submitted online

Official Response from Spartanburg|Greer ENT & Allergy:

“We are so very sorry to hear that this happened. We take patient satisfaction VERY seriously and again apologize for the confusion. Please call our office manager directly to discuss. ”

Received 02/06/2020

“This office takes wonderful care of my husband. Highly recommend!”

Sharon J. of Camden, SC
12/27/2019 Review submitted online

“I had an appointment yesterday (Feb 27th) at Spartanburg ENT scheduled for 2:40pm. I was told to arrive early and I did arriving at 2:00 pm so as to complete any necessary forms. I completed one form, and then began to wait. At 3:20 pm, after watching every other patient who came in after I did get called back, I went to the check in desk and asked if there was a problem explaining that I'd been there since 2 pm. The clerk informed me that my appointment for for 2:40 pm, and that they were busy, but I would the the next patient to go back. At 3:40 pm, after watching 5 more patients who came in after I sat back down get called back, I had had enough. I told the clerk I was leaving and not to bill me for that visit. I have never been to Spartanburg ENT, and am very confused as to why they treated me that way. I am very hard of hearing and was hoping to get some help. They didn't want to help me, nor did they care that I was leaving without being seen.”

William H. of Easley, SC
02/28/2018 Review submitted online

Official Response from Spartanburg|Greer ENT & Allergy:

“We are so very sorry for your wait and frustration. We get frustrated too when we are behind in seeing patients. Our doctors and audiologists try very hard to keep on schedule, but as in every medical office, emergencies arise that sometimes keep our doctors delayed longer than anticipated. Also new medical forms, that are required by the government, sometimes cause patients to have a delay in checking in. Again we apologize for the inconvenience. Our main goal is to have happy and healthy patients and we sure hope you give us another try. Thank you for your feedback!”

Received 03/02/2018

“I have been to this office many times and am always pleased with my care. Knowledgeable, patient and helpful staff and doctors. Highly recommend!”

Thomas J. of Camden, SC
01/03/2018 Review submitted online

“I liked it - it was good.”

Ernest G. of South Yarmouth, MA
11/10/2015 Review verified by phone

“They took their time to work with me.”

Robin S. of Spartanburg, SC
09/05/2015 Review verified by phone

“He answered all of my questions.”

Joseph U. of Spartanburg, SC
08/12/2015 Review verified by phone

“I liked the wonderful people working there. Carol Mathis is the most efficient person and cares for patients.”

Ted V. of Duncan, SC
01/11/2013 Review received via mail

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Clinic details

Hear, breathe and sleep better

Spartanburg ENT & Allergy offers a full range of comprehensive hearing care services to patients of all ages. Our highly experienced clinical professionals provide expert hearing services that include diagnosis of childhood hearing loss, adult diagnostic procedures, hearing aid selection and fitting and custom hearing protection. We offer the most advanced hearing devices that are available and we will ensure your hearing choices are best suited for your individual needs and lifestyle.

We have two locations offering audiology services listed below:

Greer office Pelham Medical Center 2755 S. Highway 14 Suite #2400 Greer, SC 29650

Spartanburg office North Grove Medical Park 1330 Boiling Springs Rd Suite #1400 Spartanburg, SC 29303

Hearing care services

Hearing screenings
Complete hearing tests
Hearing aid evaluations
Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
Computerized hearing aid fittings to ensure proper amplification
Hearing aid accessories
Earwax removal
Assistive Listening Devices (ALDs) including amplified telephones for people who are hearing impaired
FM systems
Hearing aid cleaning
Hearing aid repairs
Hearing aid maintenance
Hearing aid batteries
Tinnitus (ringing in the ears) evaluation and management
Custom earmolds for hearing aids and earplugs for swimming and hearing protection
Vestibular (balance) testing
Implantable hearing devices

Amenities

Convenient parking

Curbside service

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Pediatrics

Financing available

Tinnitus

Balance testing

(864) 641-1396

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Hours of operation

Sunday	Closed
Monday	8:30 am - 5 pm by appointment
Tuesday	8:30 am - 5 pm by appointment
Wednesday	8:30 am - 5 pm by appointment
Thursday	8:30 am - 5 pm by appointment
Friday	8:30 am - 1 pm by appointment
Saturday	Closed

Visit our other locations

Spartanburg|Greer ENT & Allergy
2755 S Highway 14 Ste 2400
Greer, SC 29650
View Details

Amenities

Convenient parking

Curbside service

Wheelchair-accessible

Service pets welcome

Assistive listening devices

Pediatrics

Financing available

Tinnitus

Balance testing

Clinic links

Clinic website
Facebook

Accepted forms of payment

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MasterCard
American Express
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Cash
Check
Debit
Financing available for those who qualify
Insurance accepted, please call for details

Disclaimer: This clinic profile is for general information purposes only.

Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

Spartanburg|Greer ENT & Allergy

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Staff

Laura Sexton, AuD, CCC-A, FAAA

Audiologist

Nicole Wassing, AuD

Audiologist

Cassie Costilow, AuD, CCC-A

Audiologist

Amenities

Amenities

Clinic links

Accepted forms of payment

Laura Sexton,
AuD, CCC-A, FAAA

Nicole Wassing,
AuD

Cassie Costilow,
AuD, CCC-A