Audiologist Joanne Dillon has over fifteen years of clinical experience in diagnostic evaluations for hearing and vestibular (balance) disorders, fitting and treatment of hearing loss, and hearing loss prevention and protection. She has worked with every age patient in hospitals, ENT physician clinics, university clinics, audiology clinics, military air wing bases and aircraft carriers, assisted living and nursing homes.
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Reviews
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Read 63 verified patient reviews for New River Valley Hearing, Inc - Radford! Their average review score is 4.95 () from 63 reviews.
“I can not say enough positive things about New River Valley Hearing!
My mom wore her hearing aids in the shower. New River Valley Hearing helped me dry them out about a week ago.
My 91 year old mom is not in short term rehab after a hospital stay, and is having trouble hearing everything including the doctor, nurses, and therapists. Joanne and Kaylynn worked their magic to help me find something that would help my mom till we can get back to the office for an updated hearing analysis.
Joanne also told me that Medicare and Medicaid are now contributing to hearing aids!
If you are in the market for hearing aids, definitely check out New River Valley Hearing. ”
Anna D. of Radford, VA 01/08/2022 Review submitted online
“Joanne is awakening my experience with someone who is knowledgeable and understanding about the depth of hearing impairment. She has made my world a whole new meaning. Thank you so much!! I would give Joanne a 10 as the professionalism and knowledge is the best I have had in the 20 yrs of wearing hearing aids!!!
”
Sharra S. of Willis, VA 07/16/2019 Review submitted online
“You spent a LOT of time making sure that my new hearing aid really worked well. Thank you!”
Grace V. of Floyd, VA 06/30/2019 Review submitted online
“What a good experience. Really appreciated the care, patience, and explanations provided during my visit. Not sure you could find a better group of professionals for your hearing care.”
Larry K. of Dublin, VA 05/13/2019 Review submitted online
“Joanne and her office staff was awesome. My dad had to have hearing aids and Joanne was very thorough and patient with him. She explained everything she was doing and his options. Put it this way my family and I learned a lot from her regarding what hearing loss can lead to other issues. She also was very easy to talk to as well. My dad was very pleased as well. Thank you Joanne, Ann and the rest of her team for helping my dad hear again. ”
Rebecca R. of Bluefield, VA 05/01/2019 Review submitted online
“The entire office was great to work with. Joanne was thorough in diagnosing my hearing loss and explaining what my options were. I have been using my hearing aids for about three weeks and can hear my grandkids again.”
Vernon G. of Bassett, VA 03/02/2019 Review submitted online
“Joanne goes above and beyond to give me the best hearing possible. Would, and have recommended her highly.”
Galen H. of Troutville, VA 02/20/2019 Review submitted online
“I hear so much better and it doesn't show. People do not notice it at all. ”
Wanda W. of Check, VA 09/21/2015 Review received via mail
“I appreciate Joann's patience with me. ”
Shirley A. of Radford, VA 09/21/2015 Review received via mail
“I really liked their expertise & knowledge - it was the most personable encounter with a health professional I have ever encountered. ”
Charles F. of Riner, VA 08/26/2015 Review received via mail
“I liked the helpfulness of audiologist Joanne in explaining hearing aid features and the relaxed atmosphere of facility — not rushed through appts. ”
Lila L. of Christiansburg, VA 08/11/2015 Review received via mail
“JoAnne takes the time to explain everything and make sure you know what is going on. She is very easy to work with. ”
Becky M. of Dublin, VA 08/05/2015 Review received via mail
“Super friendly staff. Very knowledgable and helpful. I was very pleased with my visit. ”
Brian M. of Radford, VA 07/07/2015 Review received via mail
“I appreciate their personal care -- so helpful. Contact w/consultation and supervision.”
Robert B. of Dublin, VA 06/24/2015 Review received via mail
“Jo Ann really knows how to test and take care of hearing aids. She worked and really take care of my hearing aids. She wanted the best for me she said. They really have done the job for me. She is good. ”
Josephine S. of Radford, VA 06/24/2015 Review received via mail
“Professional - the best!!”
Irene W. of Radford, VA 06/23/2015 Review received via mail
“Knowledgable staff, excellent one on one personal care, up to date on new and upcoming equipment, no pressure type of selling hearing aides, everything is based on patient need.”
Sandra L. of Radford, VA 06/16/2015 Review received via mail
“I like the attention and care Joanne gave me, including explaining what each test would do. She's the best!”
Cameron B. of Radford, VA 06/16/2015 Review received via mail
“She was really good about explaining everything to me. Letting me know what they found with each test they took. She explained everything really well.”
Jason D. 06/11/2015 Review verified by phone
“Convenient location. Personable and very informative, easy to understand. Explained what to expect from my hearing aids. I can call or come in anytime I need help. Looking forward to my new experience. ”
Janice H. of Willis, VA 06/10/2015 Review received via mail
“Joanne Dillon, audiologist, and her staff are fantastic!! My new appointment was at their new office in Floyd VA. They have it all!”
Dean S. of Floyd, VA 06/09/2015 Review received via mail
“She was really friendly. She was nice. She come out to the waiting room and explain to me what was going on, made sure I was aware of what was going on and stuff like that. She was real incredible... she let me know things, so that was a good thing. ”
Debbie E. of Dublin, VA 06/06/2015 Review verified by phone
“Personalized, compassionate, excellent, knowledgable service. The best!!!”
Harold J. of Pearisburg, VA 05/26/2015 Review received via mail
“Explained very well about test results. Told about the hearing aids and price. Very nice. ”
Katherine H. of Dublin, VA 05/20/2015 Review received via mail
“She was "very" gentle on my mom when getting wax out of ear. My mom was able to hear better after she did this and she repaired her hearing aids, that really helped too. "Very good doctor."”
Carolyn T. of Floyd, VA 05/13/2015 Review received via mail
“Everyone in office were so nice and made me feel very comfortable. Would go back again. ”
Sandra H. of Dublin, VA 05/05/2015 Review received via mail
“Very informative about all things being done. Great with children. Very upbeat and cheerful. ”
Kaylee B. of Radford, VA 04/28/2015 Review received via mail
“I have been going to NRV hearing since 2008 for my hearing aids and service. Joanne Dillion, the audiologist there, is always smiling and cheerful. She is very well educated in audiology and has many years experience. I highly recommend New River Valley Hearing to anyone. ”
Nancy J. of Pilot, VA 04/27/2015 Review received via mail
“Joanne was patient with me -- explaining things eager to reduce my anxiety. Good exhange of information. ”
Joanna S. of Blacksburg, VA 04/27/2015 Review received via mail
“Joanne and the NRV team did a fabulous job. I can't believe that I can actually hear well after 30 years of hearing loss. She found a perfect fit for my type of hearing loss. She made me feel like family. ”
Yolanda L. of Radford, VA 04/27/2015 Review received via mail
“Dr. Joanne is awesome! Talked to me where I could understand what I needed to help with my problem! Oh -- and very funny!”
Melissa L. of Hiwassee, VA 04/20/2015 Review received via mail
“I had an excellent experience. ”
Pamela P. of Pulaski, VA 04/20/2015 Review received via mail
“Very good service. Very nice rep. Works very well to help her customer. ”
Patricia H. of Dublin, VA 04/20/2015 Review received via mail
“Personal attention to make sure that everything that needed to be done was done!”
Larry J. of Pearisburg, VA 04/08/2015 Review received via mail
“I have moderate to severe hearing loss which is inherited from both my parents. Ms. Joann Dillon was exceptional in recommending the correct device for my hearing loss. I wholeheartedly recommend New River Valley Hearing and Joann Dillon for anyone who is having difficulty hearing. ”
Janice B. of Christiansburg, VA 04/08/2015 Review received via mail
“My favorite part was coming to my home and hooking up blue tooth to my T.V. They are very knowledgeable.”
Robert M. of Christiansburg, VA 04/06/2015 Review received via mail
“Joanne's expertise is both vast and current. Her patience and pleasant demeanor demonstrate that she cares about those she serves. Patients need to be patient as well; getting things right is a process and takes time.”
Charles S. of Radford, VA 04/03/2015 Review received via mail
“I like the service the best.”
Ronnie L. of Dublin, VA 04/02/2015 Review received via mail
“I like best the thoroughness of the examination and fitting.”
Edgar S. of Radford, VA 04/01/2015 Review received via mail
“Treated problem in concerned and unrushed manner. Final decisions were left to me after I was fully informed of my options. ”
William C. of Radford, VA 03/25/2015 Review received via mail
“She takes plenty of time to explain everything. She listens carefully to what I tell her. She doesn't push you to do anything. She tells you all your options. She does a great job maintaining the aids after you have them.”
Connie F. of Radford, VA 03/24/2015 Review received via mail
“I like them taking time to answer all questions. Empathy with patient. Genuine caring.”
Joe F. of Radford, VA 03/24/2015 Review received via mail
“Everyone was very nice a good help.”
Anna S. of Christiansburg, VA 03/13/2015 Review received via mail
“The attention to detail when testing and fitting my mother's hearing aid was greatly appreciated. The experience has greatly added to her quality of life in all areas. Thanks.”
Irvine W. of Christiansburg, VA 03/13/2015 Review received via mail
“Friendly, patient, knowledgeable -- did not give up on trying different technology until the perfect product and solution was found! Good person!”
George P. of Bland, VA 03/13/2015 Review received via mail
“I liked the comfort and instruction on the visit and hearing test. Thank you!”
Krystal M. of Radford, VA 03/04/2015 Review received via mail
“Everyone made me feel that they truly care about my hearing, not just selling me a product. My case is unique and they went the extra mile to help me hear as good as possible. I truly feel satisfied with their efforts. ”
Larry L. of Christiansburg, VA 03/04/2015 Review received via mail
“I liked the way I was treated. Did not have no complaints.”
Nicholas G. of Hillsville, VA 03/02/2015 Review received via mail
“She had helped me get new hearing aids and was a very sweet person funny positive attitude. Joann has been the best hearing doctor ever. She is also very understanding about the deaf and hard of hearing. I love her very nice outstanding person.”
Gordon R. of Radford, VA 03/01/2015 Review received via mail
“Knowledge, efficiency, courtesy”
Benjamin R. of Radford, VA 03/01/2015 Review received via mail
“I appreciate their time spent explaining things. ”
Brian B. of Blacksburg, VA 02/27/2015 Review received via mail
“Attentive, knowledgeable, friendly.”
Thomas P. of North Tazewell, VA 02/24/2015 Review received via mail
“Joanne Dillon is very knowledgeable in her field. I enjoy how she listens to me and my hearing problems and knows how to fix my hearing problems. ”
Margaret B. of Blacksburg, VA 02/13/2015 Review received via mail
“I feel "cared for" and my needs were formost in every discussion. Not only am I loving my hearing aids, I love hearing all that I have been missing! Working with Dr. Dillon was a joy!”
Carolyn O. of Narrows, VA 02/13/2015 Review received via mail
“Excellent explanations of testing procedures and warm environment. ”
Ann F. of Blacksburg, VA 02/13/2015 Review received via mail
“Very personable and easy to talk to, she explained everything in detail in a way I would understand. ”
Amy R. of Roanoke, VA 02/13/2015 Review received via mail
“Service is excellent!!!”
Herbert H. of Christiansburg, VA 02/03/2015 Review received via mail
“On time. Very friendly. Clear about what is going on and how to proceed. ”
Lois D. of Blacksburg, VA 02/03/2015 Review received via mail
“They took time to explain everthing to me. They answered all of my questions.”
Erma G. of Lewisburg, WV 02/01/2015 Review received via mail
“Joanne Dillion is very knowledgable, patient and understanding to all her patients needs. Highly recommend to everyone.”
Bernard W. of Christiansburg, VA 01/15/2015 Review received via mail
“She was very attentive.”
Jack L. of Blacksburg, VA 12/18/2014 Review verified by phone
“They were friendly and professional and got everything done in a timely matter. ”
Joshua T. of Roanoke, VA 04/04/2014 Review verified by phone
“They took the time to explain things nicely. ”
Mackenzie B. of Arlington, VA 03/21/2014 Review verified by phone
An audiology clinic dedicated to providing the best service possible by professionals dedicated to patient satisfaction.
New River Valley Hearing offers complete hearing care services to patients of all ages. Our highly experienced staff of clinical professionals provides comprehensive hearing testing, evaluations and offers the most advanced hearing devices that are available. We can help you make the best choices with all of your hearing needs and obtain a better quality of life through better hearing.
We have two locations to choose from:
Floyd Office
Village Green Complex
201 E. Main St. Suite #9
Floyd, VA 24091
Radford Office
616 West Main St Suite A
Radford, VA 2414
Hearing care services
New River Valley Hearing offers a complete selection of hearing health care services to guarantee you receive the best service available.
Services include:
Hearing evaluations for all ages from newborn to geriatrics
Hearing aid sales, programming and fittings
Hearing aid repair, check-ups, cleanings, and all other service
