New River Valley Hearing - Floyd

“I am a first time hearing aid wearer. I called about 10 different audiologists (no Beltone or Miracle Ear) to talk with their staff and only found 3 that met my criteria. LOL I ended up going to 2 different audiologists trying to find one I liked and felt confident in their ability to fit me properly. For the HA's I wanted, the price ranged about $3000 for both. Lowest price was $4500 and highest price was $7500. Exact same HA. Joanne in Floyd was my second stop after having ruled out the first one. After working with her doing my hearing test, she opted to give me some loaners to try. I had narrowed my choices down to either Oticon or Widex so I tried both HA's. She and Sharra were so nice to me that I called and canceled my 3rd appointment with the other Audiologist. I was confident in Joanne's ability to fit me properly and to get a great price. I just purchased "my" HA's today and am so pleased. I know I made the right decision. When Joanne called Oticon, she put them on speaker phone so I could hear the entire conversation. Very transparent! She went above what I expected! These HA's are expensive and I am confidant I got the overall best price, performance, customer service here.”

“I was very pleased with the friendly staff and I the fact that they took their time and didn't make you feel rushed. Very helpful.”

“The friendly service and helpful staff made me feel at ease. It is wonderful to be able to have my hearing needs met and never leave Floyd. ”

“I liked the friendliness of the staff and that the staff was not in a hurry. ”

“The service was excellent. They were nice. ”