Hearing Associates Inc - Libertyville
Clinic staff
Carly Girard,
AuD, CCC-A
Audiologist
Dr. Girard received her professional doctorate in Audiology from Indiana University, and she specializes in the diagnosis and management of hearing loss, tinnitus, and balance disorders. A strong advocate for patient empowerment, she believes that hearing is the most critical of all the senses. “Every patient’s hearing needs are different. We enjoy the everyday challenge of helping people hear their best, whether it is empowering our patients with our Sound Advice Classes, or finding the right hearing device for each patient’s specific needs. We especially like the smiles from our patients after they realize the difference in their hearing.”
Dr. Girard holds the Certificate in American Sign Language and Deaf Studies from the University of Iowa, and has earned her certificate of Clinical Competency in Audiology by the American Speech and Hearing Association. In addition, she is a fellow member of the Academy of Doctors of Audiology and the American Academy of Audiology. Furthermore, she has served on the Board of Directors of the Illinois Academy of Audiology, and has presented on several topics, including hearing loop technology, and ultra-high frequency audiometry at state and national conventions. Locally, Dr. Girard has given educational seminars on a variety of topics, including Hearing Loss and Dementia and Fall Prevention.
An Illinois native, Dr. Girard resides in the northwest suburbs with her husband and their son.
Julie Jones,
AuD,
Audiologist
Dr. Jones received her professional Doctorate in Audiology from Ball State University with Outstanding Academic Achievement. Her professional interests include diagnosis and treatment of hearing loss, patient education and empowering patients to be advocates for themselves and others with hearing loss.
Dr. Jones serves as a member in numerous professional organizations and regularly presents on a variety of topics including the importance of assistive devices and the link between hearing loss and dementia. Dr. Jones is trained and certified in Tinnitus Retraining Therapy, a specialized treatment for the management of tinnitus. She also teaches Hearing Health 101 Class at Hearing Associates.
Dr. Jones resides with her husband, Alex, in southern Wisconsin. She enjoys playing volleyball, watching football, and spending time with her family and friends.
Rachel Stuehm,
AuD
Audiologist
Dr. Stuehm received her professional doctorate in Audiology from Northern Illinois University. She is passionate about patient education, treating hearing loss, and providing an improved quality of life for our patients through better hearing. She also has an interest in cochlear implants and is devoted to providing her patients with alternative solutions when hearing aids are no longer adequate.
Dr. Stuehm attended the University of Illinois at Urbana-Champaign for her undergraduate studies, where she graduated with high honors with a degree in Speech and Hearing Sciences and an emphasis in American Sign Language. She serves as a member of numerous national organizations, and has presented her research findings at three national conferences.
Dr. Stuehm grew up in Schaumburg and currently resides in the northwest suburbs. She enjoys spending time with her family and friends along with both playing and watching sports.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 61 verified patient reviews for Hearing Associates Inc - Libertyville! Their average review score is 4.98 () from 61 reviews.
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“I am always pleased with the service I receive. I was just in for my 6 mos. check up and everything was done efficiently and to my satisfaction.”
04/07/2021 Review submitted online
“I was very impressed with the time I was giving for my interview. Thank you all. ”
03/22/2021 Review submitted online
“Staff was very friendly and the Doctor was very thorough with the hearing exam for my son. They made him feel comfortable so im beyond satisfied. ”
02/20/2021 Review submitted online
“Very thorough and completely answered all my questions”
02/12/2021 Review submitted online
“Very understanding and ready to do anything helpful for you!”
01/20/2021 Review submitted online
“Hearing Associates responded immediately to a problem I had with my hearing aid. They are very thorough and clearly explain what they do. Highly recommended!”
01/11/2021 Review submitted online
“Very friendly and professional would highly recommend them.”
12/31/2020 Review submitted online
“Had a very thorough hearing test. DR. Girard and her staff are excellent. Highly recommend them to family and friends.”
12/29/2020 Review submitted online
“I was pleased with my appointment. Looking forward to next appointment.”
12/07/2020 Review submitted online
“Everyone on staff, from the reception to the audiologists, were friendly and welcoming! Very professional location and open to hearing your concerns! Overall an amazing time!”
12/04/2020 Review submitted online
“The Hearing Associates team is friendly, patient, and kind. The great improvement I have in hearing still amazes me daily. Thank you Dr. Girard and the whole team.”
11/30/2020 Review submitted online
“Staff treated me with great professionalism and seemed very concerned with my hearing issues. They walked me through the entire process, including insurance, and provided me with a comprehensive solution.”
11/30/2020 Review submitted online
“Overall very professional and friendly staff. The Audiologist answered all our questions. I really liked how she addressed my daughter with her hearing loss. Highly recommend.”
11/17/2020 Review submitted online
“Quick appointment today; check aid, new batteries and wires. Friendly, caring staff. Thank you.”
11/17/2020 Review submitted online
“I have been a patient of Hearing Associates for almost 20 years. They have provided me the opportunity to keep up with technology. I believe I am hearing sounds at the highest level possible.”
11/09/2020 Review submitted online
“It was a pleasant ecxperience meeting Dr. Gerard. Office and staff were very welcoming. It was a bonus to have Dr. Salvi recommend her so highly. The price was a shock, my husband has his hearing aids from the VA. We expected these to be in the $5,000 range. With encourgement from our sons, he excepted the cost. You cannot put a price on the challenge of hearing. Hopefully, Dr. Gerard will be working together for many years.”
10/21/2020 Review submitted online
“I am new to Hearing Associates and my appointment was with Dr. Girard who was assisted by Elizabeth. I had the best and most comprehensive hearing test I ever had. I would highly recommend this practice to anyone who would need their service. ”
09/22/2020 Review submitted online
“I have been attended by Dr. Girard and Dr. Stuehm and found them to be very attentive and caring with my needs, working with me to bring the best results to resolve my hearing needs. I have been a patient since 2013, and I highly recommend them. ”
09/18/2020 Review submitted online
“Dr. Girard is always welcoming and supportive. Takes all the time I need to have issues explained and answers all my questions. Always gets me in when I have issues with my aid. Keeps up on new technology.”
09/08/2020 Review submitted online
“New ways of doing things, so Linda phoned to get all the information for my curbside appointment in a couple days. Efficient, professional and a lot of fun, like every interaction with Hearing Assoc. ”
08/24/2020 Review submitted online
“My recent experience with Hearing Associates was outstanding. Their curbside service was very professional.”
08/05/2020 Review submitted online
“The staff here is outstanding. Called yesterday for an urgent issue for my father they got me in at 9 o’clock this morning took care of him perfectly and he can hear now better than ever before. We have been coming to these people for years and this is the best doctors office that I can think of. I would not hesitate to recommend these Doctors and staff to anybody.”
07/31/2020 Review submitted online
“Everyone is always so nice and helpful. I have never had a bad experience ”
05/21/2020 Review submitted online
“A great experience yesterday. Very professional as always. Appreciated all your help. ”
05/08/2020 Review submitted online
“Great communication and new ideas. Your adaptability efforts are admirable.”
05/03/2020 Review submitted online
“Was having some issues with Hearing devices purchased elsewhere but were still under warranty - they jumped right in to help, not only making safe arrangements to meet and clarify the problem during these quarantine days... but gave me loaner equipment while they are sending on to the manufacturer for a complete and thorough check - Very professional and accommodating - YES - I highly recommend.”
04/30/2020 Review submitted online
“I really enjoyed my experience with Hearing Associates and especially Dr Stuehm. She is totally professional and caring. I never waited long for her to begin. Their office is clean and comfortable. I came out after my consultation and hearing appliance totally satisfied with the experience. I would recommend this group to anyone with a hearing problem.”
04/29/2020 Review submitted online
“5 STARS!! Always very helpful I would recommend them.”
04/28/2020 Review submitted online
“I needed aids that worked. My current ones did not. HA accommodated me by meeting me at my car in the parking lot and exchanging my aids for loaner ones, which they programmed, and they work great. My old ones will be replaced. I appreciate so much that I was taken care of in this stay-at-home time! Thank you!”
04/28/2020 Review submitted online
“Over the past ten years that I have been a patient, I've probably interacted with every member of the staff many times. Without a single exception, I've found them to be highly skilled, knowledgeable, kind, caring, honest, and patient. They helped restore something very precious in my life that I thought was forever lost. I just can't say enough positive things about my experience with Hearing Associates!”
03/12/2020 Review submitted online
“The staff and Doctors were very knowledgeable and helpful. They did a great job of explaining how they were going to help me. They took their time to make sure I was comfortable before I left the office. This is an amazing practice. ”
01/14/2020 Review submitted online
“Everyone at Hearing Associates is friendly, responsive, respectful and kind. My 15 year old daughter goes here and it could be uncomfortable at her age but everyone makes her feel at ease. ”
01/14/2020 Review submitted online
“The entire staff is the best. Wish more offices were run as well. Always comfortable, don’t feel rushed, everything is explained well. I never hesitate to recommend Hearing Associates.”
12/19/2019 Review submitted online
“Every thing was done very professionally.”
12/19/2019 Review submitted online
“Linda C. Is great ! Explains everything clearly and does not rush us."”
12/12/2019 Review submitted online
“I can’t believe what a great pair of hearing aids do to a person’s world. I am now hearing my environment around me that I haven’t heard for a few years. The staff and audiologist Rachel Stuehm were very friendly and helpful. This is my 2nd experience with Hearing Assoc. and am pleased to share info with others.”
10/30/2019 Review submitted online
“I was resistive to my wife's suggestion that I have my hearing checked. "I'm not wearing hearing aids" was my position. Well, Dr. Rachel, was extremely professional and not at all pushy. The bottom line is, I swear by my aids. I never realized what I was missing. I have become an advocate for proper hearing care. Thank you Hearing Associates.”
10/30/2019 Review submitted online
“The doctors made me feel extremely comfortable from the start when I found out that I would be needing hearing aids. The doctors have always been so helpful in going over any issues that I have, answering all of my questions, and taking time to review all of my questions without me feeling rushed. Everyone there is very knowledgeable and patient. The only thing I wish is that there were more evening hours since I work full time and usually have to miss work to get there for an appointment. I have been confident referring family and friends because I know they will have a great experience too! ”
10/30/2019 Review submitted online
“From the moment you enter until you leave you are treated with respect and care. All the staff are very efficient and polite. They are extremely patient with the fitting of hearing aids, always concerned that they are comfortable and that you are hearing as clearly as possible. I highly recommend them!”
10/30/2019 Review submitted online
“This new hearing aid has made such a difference. Everyone at Hearing Associates is so friendly and helpful.”
10/30/2019 Review submitted online
“Doctors are very caring. They listened to my needs and were patient in determining what device would work best for me. Have referred others here and they are happy too! Thank you. ”
10/17/2019 Review submitted online
“I have been with Hearing Associates since about 1983-84. Unbelievable help. They know me and what I need even when I don't know. They are the people who encouraged me to get a cochlear implant!! And they are always on time! Super people! Thank you Hearing Associates.”
10/02/2019 Review submitted online
“I have been wearing hearing aids from Hearing Associates for over five years. Five star service has made this possible. Some times a lower price can turn out to be more expensive when your hearing aids do not work well or last for only a few years. I have complete confidence in the professionals at Hearing Associates. ”
09/03/2019 Review submitted online
“I was very pleased with the service I received. I didn't feel hurried at any of my appointments; no question was too trivial for them to answer; they took time and explained everything to me (as a first time hearing aid user). The class which they offered was great and helped to explain other things I had not thought of. With others in the class with different questions it was very helpful.”
07/20/2019 Review submitted online
“The services I've received at Hearing Associates have been exemplary. Everyone there has taken care of my specific needs and helped to resolve them. The hearing aids I received are state of the art, with the most up to date features. My phone is blue-toothed to my hearing aids so I never miss a call and can hear the caller clearly. Possibly the best gift to me and my family is the internet connected TV app so I can turn the volume down to zero and still hear in my hearing aids as loudly as I like!”
07/19/2019 Review submitted online
“Everyone is very professional and courteous. They explain all steps so there is no misunderstanding. Great personalities.”
03/21/2019 Review submitted online
“Hearing Associates gave me the most thorough audiology exam I've ever experienced, appropriate timely follow-up and prompt, effective technical response to get my TV Box up and running and new devices that have improved my life. Wholeheartedly recommend them.”
03/15/2019 Review submitted online
“They have achieved the balance of friendliness and competence. My hearing experiences since the last visit are carefully considered, all questions are answered thoroughly, working together with you to achieve the best result.”
03/13/2019 Review submitted online
“Upon meeting Carly Girard, I was immediately impressed with her knowledge and true concern in fitting me with the best hearing aids that would make me an everyday user. I'm still impressed with the follow up that this office takes to make sure your reaping all the benefits that can make your life so much easier. Not only do they make sure you are truly satisfied by many follow up visits; they offer classes at the office to educate you and your family members how best to deal and understand the difficulties that both the hearing loss individual and their families have to encounter. The atmosphere of the office is friendly and warming. The attention given to my hearing needs is tremendous. The reception staff is also very helpful. Thank you Hearing Associates for helping me communicate with the world again. ”
03/09/2019 Review submitted online
“Outstanding customer service. Took the time to understand my issues, completed a thorough set of tests and helped hit me with a new set. Amazing support.”
03/08/2019 Review submitted online
“I was referred to Dr. Carly Girard by a friend and I am very pleased with my hearing aids and the service that I have received. Dr. Girard was very patient and thorough while explaining the results of my exam regarding my hearing loss. I would highly recommend her!”
03/07/2019 Review submitted online
“I liked their professionalism.”
08/29/2015 Review verified by phone
“They were knowledgeable and knew what they were doing.”
08/12/2015 Review verified by phone
“I liked her manner and her knowledge.”
07/25/2015 Review verified by phone
“She was very helpful and good interacting skills. ”
01/23/2015 Review verified by phone
“They were able to take me in right away and I did not have to wait weeks for an appointment. ”
12/11/2014 Review verified by phone
“I liked how she was very nice to me. ”
08/05/2014 Review verified by phone
“She was very relaxed and calm and explained everything very well. She repeats if I have trouble understanding. ”
03/19/2014 Review verified by phone
“They were very thorough, understanding and professional and took a interest in my needs. ”
12/05/2013 Review verified by phone
“I can not say enough about the in depth information, technology and great staff that this office provides. I have been an off on on hearing aid user for over 20 years. I'm ashamed to say, I was very reluctant to wear my hearing aids due to what I would regard as poor choices of selected aids, unsuccessful benefits of the aids that were recommended by other distributors and ignorance to the overall benefits they provide for my well being, not only socially but medically. Not until I was introduced to the Hearing Associates staff have I changed my whole outlook on the over all benefits of wearing your hearing aids. Upon meeting Carly Girard, I was immediately impressed with her knowledge and true concern in fitting me with the best hearing aids that would make me an everyday user. I'm still impressed with the follow up that this office takes to make sure your reaping all the benefits that can make your life so much easier. Not only do they make sure you are truly satisfied by many follow up visits; they offer classes at the office to educate you and your family members how best to deal and understand the difficulties that both the hearing loss individual and their families have to encounter. Some of the few topics discussed at the hour meetings, the medical benefits, how best to deal with someone with a hearing loss, better choices of seating at restaurants, best overall locations to stand/ sit when In a multi person conversation, along with knowledge as where to position yourself when at a movie, concert, or play etc...I can go on and on. These classes offered by Linda Remensnyder are a wealth of knowledge that becomes so beneficial to those affected by hearing loss. I would also like to mention, I am on a very strict budget and was debating if hearing aids were something that I could wait to purchase at a future date. I was surprised that I can. I was set up with a plan that is very affordable. I just can't thank you enough, Bernadette ”
06/27/2013 Review submitted online
“I liked them very much They took their time with me.”
08/31/2011 Review verified by phone
Clinic details
About this hearing center
For over 40 years, Hearing Associates has been helping people who have concerns about their hearing and balance. Our doctors of audiology at Hearing Associates are educated, trained, and experienced to investigate, diagnose, and treat: Ringing of the ears Problems hearing in background noise Hearing but not understanding Sensitivity to loud sounds Momentary dizziness when getting up Frequent incapacitating room spinning Our doctors of audiology are Medicare (and other insurance) providers. Testing is often covered.
Hearing care services
- Hearing tests and a wide variety of hearing aids for all lifestyles and budgets
- Basic comprehensive audiometry
- Speech in noise test
- Immittance measurements
- Distortion product otoacoustic emissions (OAE) testing
- Ultra high frequency audiometry (HFA) assessment
- Amplified telephones
- Television amplifiers
- Hearing loops (the TV in each of our waiting rooms is looped for demonstration purposes)
- Amplified doorbell ringers, shake-awake alarm clocks, and other alerting devices
- Aural rehabilitation classes (complimentary)
- Hearing Health 101 class
- Tinnitus management
- Custom earmolds and earplugs
- Cochlear implants
- Our doctors of audiology at Hearing Associates will assist you in securing a free amplified telephone from ITAC (Illinois Telecommunications Access Corporation). Audiologists are the only professionals (in addition to your physician) who can certify that you qualify for this free government service. And, we will help you obtain an addition ITAC amplified telephone every four years.
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 5:30 pm |
Tuesday | 8:30 am - 5:30 pm |
Wednesday | 8:30 am - 4:30 pm |
Thursday | 8:30 am - 5:30 pm |
Friday | 8:00 am - 4:00 pm |
Saturday | Closed |
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Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
