UpState Hearing Instruments - Redding

"We understand hearing loss."
(5 Reviews)
Call: (530) 999-2609
1640 Tehama St Ste B Redding, CA 96001
Clinic website

Clinic staff edited.jpg

Ken Wood


After earning a degree in electronics in 1982, Ken began his career by doing in-office repairs for hearing offices nationwide. He moved his young family from Paradise to Redding after purchasing UpState Hearing Instruments in 1990. As a hearing device user since eight years of age and now with over 30 years of experience fitting hearing aids, Ken expertly applies his knowledge to the issues that arise with hearing loss and hearing aids. To this day he says that the most rewarding part of the job is working with and getting to know his patients. He thoroughly enjoys improving peoples' lives. 

This provider is licensed in California (#HA1786).
This provider participates in the following insurance and discount plans: MCAS, Hearing Care Solutions, NEI, Prime Health, TruHearing, Federal Employee Program, Harmony Hearing, UAW, OCCM, Advanced Hearing Providers, Homelink and AARP-HearUSA. new staff photo compressed.jpg

Stacy Garcia


Stacy is a National Board Certified licensed Hearing Aid Dispenser who provides customized hearing aid care services to patients in Redding as well as our satellite office in Red Bluff. She performs audiometric evaluations for hearing device selection and adjustment, and counsels patients and their families on appropriate solutions to their hearing problems. 


This provider has NPI #1831390764 and is licensed in California (#7440).
This provider participates in the following insurance and discount plans: Advanced Hearing Providers, Federal Employee Program, Homelink, UAW, OCCM, AARP-HearUSA, Prime Health, MCAS, NEI, Hearing Care Solutions, Harmony Hearing and TruHearing. edited.jpg

Scott Morris


Scott is a fifth generation Trinity County native, who was our patient for a decade before joining us and becoming a licensed Hearing Aid Dispenser. Scott not only fits, programs, and adjusts hearing aids, he also performs annual evaluations and hearing aid cleanings in Redding as well as our satellite offices in Susanville and Weaverville.



This provider has NPI #1831390764 and is licensed in California (#HA7857).
This provider participates in the following insurance and discount plans: AARP-HearUSA, Federal Employee Program, NEI, Advanced Hearing Providers, Prime Health, Hearing Care Solutions, MCAS, UAW, OCCM, TruHearing, Homelink and Harmony Hearing. healthy hearing cropped pic.jpg

Michelle Kahl


Shelly received her Doctor of Audiology degree from the University of Wisconsin-Madison in 2014. She moved west from Wisconsin to join UpState Hearing in 2016.  Shelly truly enjoys being able to bring important conversations and the sounds of life back into her patients' lives.  She feels she changes the quality of someone's life with simple treatment.

Clinic reviews

Read 5 verified patient reviews for UpState Hearing Instruments - Redding! Their average review score is 4.8 () from 5 reviews.

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“It came my time for assistance hearing. I didn't have to shop because Ken and Upstate hearing took care of my dad for years, until he passed. They not only gave him great service ALL THE TIME but was treated with respect from day one until the last day he needed them. Now it's my turn and as expected all that was given to me. I find them courteous, professional, caring and prompt. As in the past, I was offered what I needed and not up-sold. I believe they provide services you won't get elsewhere. I usually don't like referring but I will with UPSTATE HEARING due to their superior service and quality.”

of Redding, CA   
08/07/2017    Review submitted online
5 out of 5 1.

“Great experience for my wife and me. Scott made us both feel very comfortable. The evaluation was stress-free and informative. Everyone at Upstate was helpful and pleasant to work with getting set up. When I had a problen pairing my iphone Christa got me set up and explained the problem clearly. She took the time to make sure I could problem-solve on my own in the future. The problem was not the hearing aids, it was my iPhone. My first big party that I went to wearing my hearing aids was amazing - what a change. Friends were asking me to repeat words for them instead of the other way around. I can hear the birds again. What a remarkable life improvement. ”

of Redding, CA   
06/18/2017    Review submitted online
5 out of 5 1.

“She is knowledgeable but I give them a black mark for not letting me know what's going on for over a month.”

of Cottonwood, CA   
12/17/2015    Review verified by phone
4 out of 5 1.

“That he spoke clearly to my father and that he explained everything really well.”

of Redding, CA   
05/14/2015    Review verified by phone
5 out of 5 1.

“Just great! Wasn't any hard sell or anything like that- just very knowledgeable, very understanding. I really liked that he professional that assisted me also wears hearing aids. So, he wasn't just speaking from someone who is not hearing impaired, this is someone whose hearing has been impaired most of his life. I went there because a friend of mine recommended him highly and was really pleased with his experience. I have to say I was, too. ”

of Redding, CA   
10/29/2014    Review verified by phone
5 out of 5 1.

More information

About this clinic

At UpState Hearing Instruments it is our mission to help people hear to the best of their ability. Providing excellent service and supporting individual needs are our primary concerns.  UpState Hearing Instruments will make available the latest technology combined with integrity, quality follow-up care, and education.  We offer a complete array of hearing aid services including complimentary hearing testing. We want to create long term relationships with our patients that are based on integrity, honesty and superior service. UpState Hearing wants to ensure that you are hearing your best now and for years to come.

Clinic services

UpState Hearing Instruments offers:

  • Complimentary hearing tests for hearing aid fitting  
  • Free 2-week trial periods
  • 45-day trial period after purchase
  • Cleaning and re-tubing of hearing aids
  • In-office and manufacturer repairs
  • Batteries by mail
  • Custom ear plugs  

Call this clinic today!

Hours of operation

Sunday Closed
Monday 8:00 am - 5:00 pm
Tuesday 8:00 am - 5:00 pm
Wednesday 8:00 am - 5:00 pm
Thursday 8:00 am - 5:00 pm
Friday 8:00 am - 3:00 pm
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.