The Hearing Aid Store

“Visited ABQ store for follow-up maintenance on devices, was met with prompt courteous service. My devices were cleaned and serviced in a few minutes. ”

“Please consider the Hearing Aid Store when selecting your options! Romy has worked the this profession for about 20 years and therefore offers the best options for each individual! I’ve attended the Albuquerque and Cedar Crest sites and I’ve been pleased with the service Romy provides my mother. Romy and her team are ready to help you hear clearly. Give them a call to schedule!”

“I needed an adjustment to my hearing aids to hear conversations better while in a small group. Romy listened closely as I described what I was experiencing. I’m happy to say I can hear better when people are talking instead of background noise drowning out voices next to me. ”

“Had a check up after using my hearing aids for a couple of years. I’m really happy with the adjustments that were made and I’m hearing better than ever.”

“Romy is very good at what she does. She takes the time to answer questions and or concerns. She is up front with what insurance will pay, and what the out of pocket will be . Very knowledgeable!”

“Romy and her Staff are great! I’ve been coming here for several years everyone here is great and helpful here i recommend her office to anyone needing hearing aids I would not go else where ”

“No waiting for your appointment. Friendly, knowledgable staff. Even after getting the hearing aids there still are very very helpful.”

“The staff are excellent to work with, I went in because I had the wrong filters and didn’t expect them to immediately work on my problem. My aids were repaired and I was on my way. ”

“Romy is the best, she really cares about me and my problems. Sometimes when there is an emergency she has taken the time to squeeze me in and take care of me. ”

“Took my mom and we were very very happy with the appointment and the doctor so calm and so gentle with my elderly mom great practice will recommend to others”

“The Best of The Best !!!! ”

“I went to Hearing & Vision for my first Hearing Aids. I had no idea what it would be like. Time was taken to explan everything to me. I felt after my first visit comfortable. The people that work there take great entrust in making sure you are pleased and understand everything about your hearing aids. I am very pleased with my hearing aids and the service I have received. I recommend Hearing and Vision to anyone who need Hearing aids. You won't be sorry with your choice. ”

“Sometimes it is difficult to witness the difficulties with hearing loss for our loved ones. Romy always reminds me to be patient and “hang in there” with my mother. Romy is knowledgeable in all things regarding hearing loss/correction/guidance. Romy has always shown patience with my mother. Thanks so much!”

“I called because I was having trouble changing the CeruShield disc in my hearing aids. The receptionist answered promptly, told me I could come in right away, and demonstrated where I was having a problem: problem solved! Very helpful and immediate service for a mechanical issue. ”

“They were very prompt on appointment times. Where they can approve is providing older folks with more help and instructions on how to use the hearing aids for the first time. ”

“I give this store a good rating they were so polite and they explain everything as far as my hearing aids”

“Like many people, hearing aids were new to me and I had some trouble adjusting to them. The people at the Hearing Aid Store have saved me more than once when I had a problem I couldn't figure out. They will always be my first call!”

“I have been to many different hearing aid stores and this by far the best and most professional! Had one of my best hearing test and a detailed explanation of the results! Very friendly staff and great customer service! I highly recommend them!”

“Good service but not sure of the hearing aids being that good. Still having issues with the volume ”

“I really like my hearing aids. The staff is friendly, helpful and have always been available for anything that I might need. I am happy I chose The Hearing Aid Store. ”

“Very happy with my hearing aids. Mike explained everything in detail and gave the feeling that I made a good choice.”

“Thus far l am very happy with the results of my experience with the Hearing Aid Store. The staff. — Allison and Dr. Pierce — are both very professional and have made the visits and the results very pleasant. Will recommend the Store should I bump into anyone that seems to have hearing problems.”

“I have had hearing aids for approximately 40 years and over that time my hearing has gotten worse and worse I finally feel that Jim Blagg has fitted me so that as bad as it is , I am hearing as well as possible. I am very happy with the results!”

“Staff very knowledgeable , always quick to return your calls and make appointments. They always make sure your hearing aids are working satisfactory for you ”

“Staff is friendly and quickly accommodate me when my hearing aides need to be adjusted.”

“My hearing aids are out of warrantee and I am still getting excellent service. I highly recommend The Hearing Aid Store”

“I would highly recommend the hearing aid store. They give both personalized training on how to use your hearing aids in a very easily understood format. They are great! August Update - I am very impressed with The hearing and vision store on Wyoming and Menaul. I needed my hearing aids cleaned and the app reloaded because I had accidentally unloaded it. They were very patient with me and kind. Romy and Jim are amazing there and they give you the personalized customer service instead of being a Number at some of the larger stores. I highly recommend you go there.”

“Glad to have been able to get some new aids with in my budget. Love have rechargable ones ”

“ We are visiting from out of state, and Amanda was outstanding with her help. Gave us so many helpful tips. I can’t thank her enough. She is a wonderful employee, an asset to your company!”

“They are kind helpful and friendly. They always make sure I am taken care of. I highly recommend them!!!!”

“I got my hearing aides here and my wife went to a competitor. The difference is remarkable. Romy and her staff check in on you, ask if you have questions, or need any adjustments. My wife has never heard from her provider in 2 years. Competitive prices and their service is absolutely 5 star. Could not recommend more highly.”

“Professional, knowledgeable, and courteous, will access your needs ,answer your questions and recommend hearing aids to fit your needs. ”

“I'm new in town and managed to break the wire connecting my hearing aid to its earpiece. The Hearing Aid Store had me come in immediately and had a replacement wire in stock. They were very courteous and treated me as a friend. I will transition my hearing care to this business. ”

“Great service and great people My first choice always when I need something for my hearing loss ”

“The selection of hearing aides and the explanation by Romi of the differences in brands was exceptional. I knew nothing about hearing aides and i have gained some knowledge. thank you Amanda and Romi for your expertise and patience.”

“Great service, answeres all pf my questions. Staff are extremely helpful and friendly. ”

“I give them5 stars because I am very satisfied for the service I received from them been about8years and will keep going back Thank you ”

“Lower prices usually, which is great. Amanda, the receptionist, is excellent with seniors”

“This is a friendly and helpful place. Amanda and Romy are great.”

“What a refreshingly pleasant experience, visiting The Hearing Aid Store, after an equally unpleasant experience with my original hearing aids provider. Original place seemed interested only in selling me a new set of aids, but Romy called a place and ordered a replacement part for one of my aids that had gone silent. It solved the problem and after she checked my hearing to establish a base for future checkups, I was out the door at a cost of only a fraction of what the original place wanted to charge for new hearing aids. Can't imagine a better place to go for whatever ails your hearing!”

“All around a good experience, everything was as advertised and the personal was friendly.”

“Was very pleased with the girls that help me out”

“I have had excellent service for all of my time working with Romey! She is always pleasant and helpful!”

“I had rented hearing aides for a long time and I was always given excellent service! The staff was pleasant and helpful! I just bought aids and I got them quick and they work great! I recommend the Hearing and Vision center to anyone needing help with hearing aids !”

“It is hard to express how much I appreciate these wonderful people! I had a terrible experience with another hearing aid company and came to the Hearing Aid Store in desperation. I had stepped on one of my H.A. The place I bought them from was going to charge me $500 (that’s w/ the extended warranty). I called the H.A. Store and was advised I would only need to pay the $25 shipping fee! Needless to say I will only be doing business with them going forward! I can’t recommend them enough! Thank you H.A. Store! BTW everyone there is super friendly! ”

“My gosh, after reading the reviews, I just can't add anything more. They express my experience 100%. They are both extremely helpful whenever I call with a question. It is hard for me to get to the store since I can no longer drive but when I do go I never have to wait for Romy to see me. I am very pleased with the service both of them have given me. ”

“I've had a couple of issues with my hearing aides. The good news is that Amanda was on top the issues ASAP. The staff there are friendly and professional and sincerely care about their clients. You may save a few pennies somewhere else but I can assure you, you want get as good of service anywhere. ”

“From the moment you walk into this office and are greeted by an outstanding, friendly young lady you know you are in the right place. You are treated with respect and concern for your issues. I am so happy to have received my hearing aids here and always can come back for supplies and questions. Thank you all.”

“Very outgoing, very professional, very thorough, ”

“They were very helpful and friendly. I definitely recommend them. Thank you ”

“Roma and Staff are very accommodating. Service is great. Highly recommend them. ”

“The entire staff at The Hearing and Vision Center is helpful, accommodating, thorough, knowledgeable, and professional. They have worked with me over a number of years to evaluate my needs and provide, adjust, and maintain several successive generations of hearing aids. They continue to earn my business with every interaction.”

“My first hearing aid was not satisfactory but they were replaced with units that are more comfortable and less annoying.”

“The hearing and vision center is great, helpful, and kind. ”

“Romy and staff in Alb. have excellent service highly recommend them.”

“Do yourself a favor and give the The Hearing Aid Store and staff a call. All hearing stores and aids are not the same. You will find your experience, attention and service extraordinary ”

“Service was excellent. I highly recommend Hearing and Vision in ABQ. You can save a lot of money and get excellent service along the way. I'm glad I found this service or I would have paid double the cost for the same product. I chose Oticon hearing aids after comparing with products over the counter at other places. No comparison in terms of quality of auditory tone. ”

“I love these hearing aids they’re really good, the people in the office are absolutely wonderful and so kind! ”

“been going to The Hearing Aid Store for long time they do good job and are very patient which helps a lot when fitting”

“My visit to Hearing & Vision Center was a pleasant occasion, Dr listened, and helped me with all needs! So thankful!”

“Hello there fellow individuals in need of great “hearing” services. Just wanted to let y’all know of the wonderful hearing services provided at The Hearing And Vision Center. Romy is an excellent guide in helping with understanding hearing terminology /assessments, hearing aid concerns, options of hearing aid styles , repairs, “how to” tutorials, and so more (understanding insurance’s)! Amanda is a recent NEW welcomed presence to the business. She displays a welcoming smile upon entry and excellent customer service. My mother states she “loves all the staff members”… thanks so very much!!!”

“Getting hearing aids for the first time was so much easier than I thought it would be. Romy was extremely helpful in getting started and again during the fitting when they arrived. She was very informative and made the experience comfortable. I would highly recommend The Hearing Aid Store.”

“It’s with great pleasure that I write a review of my experience with the Hearing Aid Store. I’ve been wearing hearing aids for seven or eight years now, so I’ve dealt with several different places. I’ve found the responses from them to be quite variable—some good, some not so good. By far, the Hearing Aid Store has been the best. Their prices are great. I’ve found there is very little to no accountability around hearing aid prices. So, it’s nice that I find a place with prices that feel fair, affordable and representative of quality of the product, rather than simply whatever exorbitance the local market will bear. And then there is the matter of professionalism. Romy Pierce, the primary fitting technician I worked with, knows her stuff. She’s totally professional, knows the products well, knows how to install them into the specifics of my ears, my hearing characteristics, fine tune them— in spite of my inchoate responses— and have me walking away with a smile on my face. She’s quite pleasant and amiable as well. An all-to-rare combination indeed. The same applies to the rest of the staff. And finally the payoff, it is so absolutely soothing to hear the cicadas down along the Bosque. ”

“My wife has been a patient of theirs for 3 years and we have always had excellent experiences with them, especially this time. My wife fractured her ankle and is in a rehab hospital and one of her AIDS broke between the dome and the equipment, the little wire. Without an appointment they were able to fix it within just a few minutes and I was able to get it back to her in a very short time. I highly recommend them.”

“Romy was very knowledgeable and helpful. I will definitely return for my next pair!”

“Excellent service from initial visit to good hearing. ”

“I had a pair of hearing aids and needed them updated with my current hearing levels. The cost was very reasonable and she’s working closely with me to help me get comfortable wearing them. I’m glad I chose to place my trust with Romy, hearing better is a wonderful experience!”

“Could not have been treated better. Extremely knowledgeable and willing to work within insurance parameters. Very happy with my aids and after service ”

“My recent experience with Romy Pierce was nothing short of excellent ! Romy was very helpful, is obviously very knowledgeable, and is clearly a pro! I've been wearing hearing aids now for a fairly long time and I've never been happy about it, but with Romy's help life has taken a distinct turn for the better ! I've even recommended her now to family members!”

“Aids are wonderful and Romy was very supportive. Recommend this place to anyone needing help.”

“I have always had a great experience working with the Vision and Hearing store when I’ve had problems with my hearing aids they Scheduled me that day you can’t beat that!”

“I love my new rechargeable hearing aids. Service is excellent and Romy Pierce was very pleasant and knowledgeable explaining everything to me. ”

“I was treated with great respect, very friendly, personable, and very knowledgeable. I will recommend The Hearing Aid Store to everyone. Thank you. ”