I grew up around the hearing industry. My parents are both hearing aid specialists and I followed in their footsteps. I spent a lot of time hanging out in their offices as I was growing up. I started out cleaning the office and helping out with other small tasks. Next I was trained to work the front desk and to clean hearing aids. Finally, I was trained for the good stuff - working hands on with patients. I've been out on my own and licensed for over 11 years. I love that I was able to learn every aspect of the office, but my real joy comes from helping people hear better and fixing problems. Sometimes we take our hearing for granted, but when it goes away we certainly miss it. To me, there is no better feeling than helping someone get that joy of hearing back. Inside and outside of work, my life is focused on helping others and giving back. I look forward to meeting you and helping you on your journey to better hearing.
I am Austin's father-in-law. (In fact, I like to tell people that I hand-picked him to marry my daughter!) I've spent my career focusing on delivering excellent customer service, mostly in the retail industry. After my kids grew up and started their own lives, I found myself wanting a change of pace. My son had already trained with Austin and became a licensed Hearing Instrument Specialist, so I thought, why not make it a family thing. It was one of the best decisions I've ever made. My favorite part of the job is talking with my patients. I love learning about their unique hearing needs and customizing the perfect fit for them. I know how important it is to be fully present for all of life's little moments. I look forward to helping you improve your hearing, so you don't miss out on any of them.
ReviewsHealthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 2 verified patient reviews for Alpha Hearing Care! Their average review score is 5 () from 2 reviews.
Write a review Sort by:
“Austin and Charles provide the best customer service I’ve ever experienced!”
“Alpha staff were truly interested in helping me get repairs for my hearing aids. I'd been deceived by another firm that told me my warranty had expired and that the batteries needed were no longer being made. Alpha checked with the manufacturer and found that warranty was still good . I got a new set of hearing aids for zero dollars! If you want honesty and help from a family owed business, go see Alpha!!”
As family-owned hearing practice we value hearing as a necessity not a luxury. We will perform a comprehensive hearing evaluation, project a clear plan for your individual hearing needs, options and fitting of the right hearing aids.
Our follow-up care is free; we need to be sure you are 100% satisfied and happy with your hearing. We want Alpha Hearing to be your first and only stop to better hearing health.
Hearing care services
- Comprehensive Hearing Evaluation
- Hearing Aid sales - latest technology
- Hearing Aid Fitting
- Hearing Aid Repair
- Clean and Check
- Battery Sales
- Follow-Up Care
- Tele-health Services
- Leasing Program
Hours of operation
|Monday||8:30 am - 4 pm|
|Tuesday||8:30 am - 4 pm|
|Wednesday||8:30 am - 4 pm|
|Thursday||8:30 am - 4 pm|
|Friday||Open by appointment|
Accepted forms of payment
- American Express
- Financing available for those who qualify
- Insurance accepted, please call for details