Aspire Hearing & Balance

“From my interaction with Shantel to my visit with Dr. Nye, everything about Aspire Hearing and Balance was pleasant and professional, I highly recommend them. ”

“Aspire Hearing and Balance provides a working and patient environment that is warm and sincere. Often Dr. Wilkins goes beyond what the appointment was to cover. Dr. Wilkins is thorough, knowledgeable, patient focused, and exceptional. Aspire Hearing & Balance receptionist, Shantel makes patients comfortable by listening to their concerns. Aspire Hearing & Balance is fortunate to have Shantel as an employee.”

“Overall excellent attention and care.”

“Shantel was very kind, courteous and knowledgeable. Dr. Nye was very kind, courteous and knowledgeable. He took the time to explain the importance of hearing aids. He asked what questions I had and gave me the answers I needed! All in all, I would recommend Aspire Hearing!”

“The staff, from the young woman who greets you coming in the dorm to Dr Nye, all are professional, patient and kind ”

“Every step from setting the appointment to the exam to having questions answered were excellent. I will definitely recommend Aspire to my friends.”

“Staff is very courteous. Dr. Nye is compassionate and professional. Takes time with you. Very concerned about your needs. I would highly recommend Aspire Hearing and Balance. ”

“The experience working with Aspire was excellent. The Doctor, Kayla Wilkins and staff were very knowledgeable. They made you feel comfortable adapting to your new way of hearing your surroundings. ”

“Caring, patient, and knowledgeable, Dr. Wilkins and her team have taken great care of my hearing needs. I highly recommend Aspire Hearing and Balance, especially if you are new to the world of hearing aids.”

“Kayla and staff make you feel very comfortable. They go out of their way to make your visit go smoothly and get you in and out quickly. She explains everything to you and answers any questions or concerns that you may have. 5 Star ⭐️ rating. ”

“Excellent service !! 5 Stars ”

“Dr. Kayla is great! She went out of her way to get certified to handle Worker's Comp claims from DOL. From the first moment of talking to her through every appointment, Dr Kayla and her staff have been amazing. ”

“Dr Kayla and staff are always kind and professional! Feels like family! ”

“It was my first time there but I was very impressed with all of the staff. Dr. Nye was excellent and he explained everything to me and recommended the right rearing aids . I can’t wait for my next visit to get them so I can see how they help me.”

“First time at this office. Everyone was very welcoming and personable. Dr. Nye was great, made us feel at ease, and explained everything in detail. ”

“The staff was very friendly and accommodating., I was running a few minutes behind in getting to my appointment at the scheduled time, I called the office and told them what time I could me there, the receptionist checked with the doctor and told me, I could come on in. The doctor was very nice and very patient with me.”

“Everyone at Aspire Hearing and Balance is professional, respectful and kind. Dr. Nye is knowledgeable and patient. He answers all questions thoroughly and is obviously intent on providing the best results for my sudden hearing loss. I highly recommend this facility.”

“Dr. Nye is the best. He listens, checks, gives his thoughts and then we can come to a conclusion as to what is needed. His receptionist is super. He will repair or get your hearing aid fixed. If you need this type of Dr. he is to one you want to spend your time with. ”

“I was not here for a hearing issue but for a balance/vertigo problem. Dr. Nye could not have been more thorough with his exam, patient with his explanations, and careful with me. I very much appreciated the non-rush attitude of everyone in the office. All they really seemed to care about was the patient.”

“Wonderful team at this facility!”

“Dr. Wilkins checks all my hearing aid apparatus to make sure all is working properly. Appreciate her kindness and professional knowledge.”

“Dr. Wilkins explained everything I needed to know in regards to my hearing test. Appreciate her professionalism. ”

“I have been a patient of Dr. Wilkins for four years. She is absolutely top-notch. I am so pleased with the care I receive at Aspire Hearing, that I would not consider going to any other audiologist. Her team is most helpful, friendly and professional. I highly recommend Aspire Hearing, and I rate them 5 stars.”

“My experience with Aspire Hearing and Balance was exceptional. Dr. Wilkins explained everything she was doing and gave me an excellent hearing test.”

“Professional, personable, patient people. Incredibly helpful and knowledgeable. I’m about two years into the hearing aid experience and I am very happy with the results. Aspire is awesome. ”

“No waiting, prompt and professional. Explains everything where you can understand it. Would highly recommend them to anyone.”

“I am a long time tinnitus "blessed" man, it is time to seek treatment. I had my first meeting and hearing test and will try to solve it with training and a hearing aid. The staff are setting up a plan for me, and will discuss the problem with the next visit. I basically know what the options are now. The audiologist and Dr. seem very knowledgeable and up to date , answered all questions I had at the time. We will get to the details next visit. They were very pleasant, patient, and a pleasure to deal with. I'm looking forward to my next visit.”

“Dr Kayla and Dr Nye are amazing and go above and beyond . So thankful for both and their staff too ”

“Kayla Wilkins and the entire staff at Aspire Hearing and Balance are absolutely above and beyond the best Audiologist Specialists in Lakeland! They also work with all incomes and insurances to meet each individual situational needs. I previously went to a competitor in Lakeland and they tried to oversell me two hearing aids when I only needed one for my right ear and with upgrades I didn’t needed trying to charge me over $6300 and my bill was less than have that and was only for my right ear and only the options I needed to work and function. The staff at Aspire go over and beyond to be available to answer any questions or concerns or respond quickly and they even text back. They are simply awesome and I thank God for them!!!!”

“My experience at Aspire has been nothing but great. Dr. Kayla takes her time explaining everything and makes sure you understand your hearing need and then how to use your hearing devices.”

“Dr. Kayla and her office staff are simply the best. They are caring, attentive, and supportive of all my hearing needs. They are very professional and listen to your needs and requests. Super people !”

“I am a totally satisfied customer since 2023. The services they provide such as hearing test, hearing aids and their maintenance programs are the best. Nice, respectful, helpful, professional, efficient, and courteous.”

“Shantell is a great help from the moment she answered the phone when I called the office she helped me feel comfortable and answered all my questions. Dr. Wilkins took great care to make my husband and myself feel relaxed and confident that she would help me determine exactly what device would be right for me. ”

“My visit to Aspire Hearing and Balance was a pleasant one. The moment I walk in the office I was greeted by a professional & friendly "Shantell." Dr Nye is Patience, knowledgeable and caring. I was impressed with his personal interest in my wellbeing. My over all experience is an A+++ I sincerely recommend for anyone who needs guidance on any improving there hearing this is the place to go. ”

“Dr Wilkins and Staff are the best.”

“I was well greeted by the associate. Dr. Nye is very pleasant, kind and honest. He explained clearly all my options. I was satisfied with his professional help. ”

“Dr. Wilkins and her staff, including Dr. Nye are very knowledgeable, kind and very committed to excellent service. I feel very comfortable there and know that they are honest and efficient.”

“When I walked in the door the staff was very professional and friendly and Already I was impressed , you don’t get that at other places. Dr. Wilkins listened to all of my issues and concerns, she explained each procedure for each test she was performing which was great. She explained the difference types of products and made it easy to understand witch was great, I’m glad I found this place.”

“When you find the best, you have peace that any hearing problem can and will be solved. Aspire H & B is the BEST when dealing with hearing issues, which I have many! Thank you for being compassionate and caring. You are all a blessing!”

“Convincing me was my daughter and she had already talked to Aspire Hearing and Balance. So I called and made an appointment. They are very very friendly people and technically efficient. I could tell right away they cared about their patients. I talked to Dr. Nye for at least an hour. He is a good listener, and is very knowledgeable About the process of fitting you with the correct hearing aids that really work well for you. I believe wearing these new hearing aids has opened up s whole new world of sounds I never really new how much I was losing. The software for my I phone is so easy to operate. I am able to adjust the hearing aids to be perfect match for my ears, and all types of environments. Incredible technology. I would highly recommend making an appointment to talk to the professionals at Aspire Hearing And Balance. you will be happy that you did. Thank you Dr. Nye……”

“I absolutely think Aspen Hearing & Balance is a very knowledgeable, friendly, business . I would highly recommend it. From the moment you walk in the door, they are so professional and welcoming. They respond very quickly to any need I have. I appreciate a well organized buisness you can go to, and get the excellence you would expect.”

“From the moment I walked into the office of Aspire Hearing, Lakeland- I felt welcomed and greeted with a smile from his staff. Dr. Nye treats you like family. He listened while I explained my hearing concerns. He did a thorough exam and offered my options for my hearing loss. There is no pressure sales - just professional advice. I ordered my hearing aids and was excited to begin hearing the voices of my grandchildren more clearly. I have been wearing my new hearing aids for a few weeks and love the clarity and especially the bluetooth with my phone. I highly recommend Aspire Hearing. Don't wait! Begin hearing all you have been missing. Dr. Nye and his staff will take excellent care of you. ”

“Dr Wilkins is awesome and thorough Always treats me like family! Her staff is very pleasant and professional! Highly recommended!”

“This is my first time getting hearing devices and my visit with Aspire Hearing & Balance helped clear up any lingering anxiety I had and truly made me feel listened to. All of my questions and concerns were addressed. My doctor was professional yet personable which I really appreciated. She was also very thorough in her explanation of exactly what options I had and what I could expect next. Overall an amazing experience. 10/10”

“Comfortable and thorough ”

“Dr Wilkins is very knowledgeable. She’s so patient and kind with me, I highly recommend her to anyone with a hearing issue. ”

“Dr Wilkins was great! She listened to what was going on with me and gave me my options. Looking forward to working with her in the future. ”

“Professional, personal attention; technical expertise and very nice people. ”

“Aspire Hearing & Balance is an amazing facility. The entire staff works seamlessly together to provide outstanding service to their patients. Dr. Nye was my provider, and he was extremely kind and knowledgeable.”

“I can't say enough praise for the staff at "Aspire Hearing & Balance". My recent hearing aid maintenance visit with Dr. Wilkins gave me peace of mind that no problem was found and she was able to fix my ear mold to eliminate a squealing noise. She is a good listener and very knowledgeable. I have been using audiology services for 45 years. Dr. Wilkins is the "BEST"! *AUG. 2023 Update* - I would like to thank the staff at Aspire Hearing & Balance for giving me the best service I have ever had in the 45 years of wearing hearing aids. Dr. Kayla has the gift to listen to my needs and the expertise to find the correct hearing aids to fit my hearing loss. She has encouraged me to routinely have comprehensive hearing evaluation and hearing aid maintenance. Thank you Dr. Kayla for helping me cope with "hearing loss"- I love my hearing aids. ”

“Dr Wilkins is the best! She evaluated my hearing and I’m a candidate for implant’s moving forward. Looking forward to the journey ahead to better hearing. Thank you Dr. Wilkins and office staff. Sincerely,”

“My son, who has small ear canals and the wax often accumulates in the canal was seen by Dr. Nye. Dr. Nye was pleasant and engaging while cleaning Javen's ears. He's calmness was notice as he explained what he was about to do and what we were seeing on the screen. This was our first visit and we will be seeing Dr. Nye in six months for another painless cleaning. ”

“Dr. Wilkins is an Outstanding Audiologist with a Very Amazing personality!!! Her hearing examinations are very thorough, & she has a gentle touch. Dr. Wilkins explains exactly what she is going to do, and doesn't do it until you fully understand her. I highly recommend Dr. Wilkins and her team at Aspire Hearing & Balance.”

“I am very pleased with the service provided at Aspire. The doctor took his time explaining my hearing test results and giving me all my options regarding hearing aids. I appreciated his honesty on what my best course of options were.”

“I was very impressed with the whole Aspire experience from the first step in the door. I was greeted very cordially, waited for a very short time and met with Dr. Nye. He had all the time in the world for me, solved my problem quickly and on my way. Thanks everyone, great service.”

“Taylor Nye was an excellent audiologist. He had a calming personality and made the visit non-stressful. His results for my hearing was communicated clearly and he offered me options to consider. He was not trying to make sales, he was honest and not pushy. I would recommend him to my friends & associates and will return myself. ”

“Taylor Nye, was extremely knowledgeable and professional. All test results were clearly explained indepth. He took the time to answer ALL questions asked completely. ”

“I really enjoy going to this office for my hearing appointments because the staff is so friendly and helpful every time, from the receptionist to the doctor. I would highly recommend this location to family and friends.”

“Just got my second set of hearing aids from Kayla. She takes the time to make sure everything is set up correctly. Very friendly atmosphere in her office from all staff.”

“Dr Wilkins is a wonderful audiologist!! She will listen to everything you tell her to make your hearing experience the best you ever had!! The staff is friendly, very helpful!! Office is very nice and very clean!”

“Excellent audiology practice !! The staff and Dr. Nye are amazing! ”

“I originally 5 years ago went to Aspire Hearing and Balance Kayla Wilkins with card for a free exam. Kayla made me feel very comfortable and explained all my questions and options.. Now she still is looking out of me getting me the best treatment for my hearing needs.”

“Aspire Hearing and Balance Kayla Wilkins and Taylor Nye are the Audiology Professionals: they have a home family value practice that pay attention to your needs right away. They're genuine in their desire to help you with better hearing with updated programs and equipment for support! Give them a call and make listening to someone fun again! ”

“I am so pleased with Aspire Hearing and Balance. Dr. Wilkins is always so thorough and Knowledgeable. The hearing aid she recommended is a perfect fit for me. She is super nice and so are the girls in the office. I recommend their excellent expertise. ”

“I am always treated well, and am pleased I am always treated with respect, and I am confident that I receive the best care.”

“Dr Wilkins is very knowledgeable and helpful. I've always received great service and support from Dr Wilkins and her staff. It's always a pleasant experience when in the office or afterwards should i have any questions or need support. Either Dr Wilkins or someone on her staff responses quickly whenever I've had questions or concerns and needed to text. I highly recommend Dr Wilkins and her staff.”

“The service provided by Dr. Kayla Wilkins and her new team member Dr. Taylor Nye is wonderful. The pleasant and conveniently located office is obviously well-run and the doctors love their work and patients. I recommend Aspire to everyone I know.”

“Professional and prompt service!”

“From the initial check-in through the staff meeting and the procedures, everything is explained and carried out precisely. They are professional, detail orientated, and communicate very well. It is a pleasure to deal with such nice professionals across the entire organization. ”

“New patient, having recently moved to the area. Thorough first visit with ground laid for long term future relationship”

“Both the doctor as well as the receptionist are very accommodating and knowledgeable. They both took the time to explain everything so that my elderly father understood. Love Love Love their service”

“Recently I was fitted with hearing aids. Jennifer was very honest and caring to make sure my visit was satisfactory. Very pleasing experience!”

“My experience was excellent from appointment setting through consultation. All of our questions were answered. Kayla took all the time we needed to answer them. I would highly recommend this office to everyone.”

“Staff is very attentive to my individual needs. They are courteous and patient to answer any questions. ”

“My experience was wonderful I felt very comfortable from the time I walked in with all the staff and Kayla explained everything in a way that anyone could understand. I am so glad that I picked there office and would recommend them to anyone.”

“All staff in this office were super friendly and nice. The doctor was great and took the time to explain everything to me. Was my very first hearing test and the doctor made it amazing and easy. Thank you! ”

“Kayla, Wanda and Amanda Very professional and family oriented Team, helpful and informative! Always checking on you always have good advice for hearing and saving money!”

“Amanda, Dr. Wilkins and staff extremely pleasant, efficient and professional! Great teamwork! ”

“Very impressed with my first encounter. My experience with Aspire was first class! I would recommend Aspire to anyone who is looking for a hearing aid doctor. ”

“Very pleased with the neat peaceful waiting area and for the prompt service. A professional approach to treatment.”

“I took my dad here. They are AMAZING. I wish I could rate them 100 stars. One of the best customer/patient experiences we have gotten in Lakeland. The doctor was excellent and all others in the clinic made us feel very important Highly recommend Aspire Hearing. ”

“Outstanding care and knowledgeable staff. Dr. Wilkins experience is in all things hearing. I personally have been a client of hers for five years. Never have I felt rushed or left with questions. Terrific ”

“Dr. Kayla Wilkins and her staff from the lady at the front desk to everyone I came in contact with in the back was the absolutely best, most helpful, polite and made me feel very welcome and comfortable, always seen within minutes if not right away, would totally recommend Aspire to anyone and everyone. ”

“I would recommend Aspire to anyone who is looking for a hearing aid doctor. Kayla is a very caring doctor and takes her time to test you. The staff, as well as the doctor, are very professional and do their best to accommodate your needs. ”

“Very impressed with my first encounter. My experience with Aspire was over the top! The customer service is excellent. The product choices are excellent. Dr. Kayla tested me and custom fitted me with a device that is far superior to former devices I had from other clinics. The cost of my new hearing device was less than what I had paid for previous devices. The office communication is superb! ”

“A 1st class experience from start to finish! I would definitely recommend Dr. Wilkins for your hearing needs!”

“Dr. Wilkins is awesome very thoroughly with exams and hearing test, her staff is very friendly and helpful.”

“Dr. Wilkins is my very favorite Dr. I have been a patient for many years starting in Tampa and following her to Lakeland, and I will follow her if she every relocates again. She and her staff are always friendly, compassionate and really goes above and beyond. I am very blessed to be a patient of Aspire Hearing & Balance, which I highly recommend. ”

“Dr. Wilkins is excellent, intelligent, and very knowledgeable. She is compassionate and is a wonderful communicator. She easily guides you through choices and issues. She explains details in a clear and concise manner. ”

“Beyond Thorough, Friendly and Professional. From the great Staff to the very knowledgeable Dr. Kayla Wilkins, (a protégé of Dr. Loren Bartels, Tampa) you can not find better Hearing & Balance Care. The Plant City office is a pleasure to deal with and the location is a traffic free drive. ”

“They are wonderful to work with. Explained the tests, results, and options. They have a patient from now on.”

“Dr. Wilkins is a wonderful caring provider. She provides the best patient care and will always take her time to break down your treatment plan to make it easy to understand. She definitely cares about her patients. Her staff is always friendly and accommodating. I highly recommend Dr. Wilkins for your hearing needs.”

“Dr Kayla Wilkins is an incredible Dr. My hearing is almost gone yet she was able to help me hear my family, hear TV and hear on my cell phone. She speaks very distinctly and makes sure my family and I understand the entire process. She is so awesome and spends as much time with me as needed. Her office staff is very friendly and very efficient. I would highly recommend them.”

“Dr Wilkins has been the only audiologist that I have ever seen that explained the process in a way in which I could understand. It made sense, and my wife and I enjoyed our visit and are looking forward to my new hearing devices. Thank you for your friendly and professional care.”

“Dr. Wilkins is a breath of fresh air! She truly cares about her patients and tries to do everything she can to help and improve their quality of life. She listens and spends as much time as you need her to. Her office is clean and beautiful. Her staff is always friendly and helpful as well. ”

“Very professional staff. Excellent service. Definitely would recommend to anyone experiencing hearing difficulties.”

“Great experience, professional staff! Would definitely recommend Dr. Wilkins!”

“As always, patient centered, professional service compassion and kindness make this a successful client experience ”

“Dr. Wilkins has always been excellent every time I’ve seen her. She is very professional and knowledgeable and corrects any problems I have. I will continue to see her and recommend her to others.”

“Very professional and knowledgeable about the available products.”

“Great experience! Kayla is a professional and treated me with care and respect.”

“I have been wearing hearing aids for forty years and I am blessed to now have Kayla Wilkins as my audiologist at ASPIRE HEARING & BALANCE in Lakeland, Fl. She is professional and knowledgeable, takes her time, answers questions and only sells you what you want. Her staff is very understanding and professional. I am very happy with my Phonak Cros Hearing Aid I purchased one year ago. I had my annual hearing test and hearing aid serviced today. I highly recommend their services. ”

“Good hearing test, more thorough than some I have had. I have not yet received my emailed copy of the test results. ”

“modern up to date equipment, modern hearing devices, aware of hearing problems associated with shooting sports and hunting, friendly, courteous i have recommended her to friends and customers at my gunsmithing business. ”

“Dr. Wilkins loves her work and it shows. She definitely knows how to help folks feel at ease during a hearing evaluation and/or removal of earwax buildup. I'm so happy to have discovered this talented doctor in her conveniently located practice and would highly recommend Aspire Hearing and Balance to all.”

““Dr. Kayla Wilkins and the receptionist Cindy welcomed me with warmth and made me feel SPECIAL. Dr. Kayla proved to me that she is very knowledgeable and cares about her patients. After all of the scheduled procedures were performed, Dr. Kayla made sure I understood the results. I definitely will follow her recommendations without a doubt.”

“Very professional; Explanation of the process and results helped me understand and the action that I need to take. ”

“Staff were very helpful and nice. Went to get my hearing test the Dr was extremely nice she talked me through each test it made me feel comfortable. I would definitely go there for all my hearing needs.”

“I chose 5 because that was the highest, but Kayla Wilkins deserves a 10 ++++. She is so knowledgeable, competent, informative, sincere, and personable. Although my husband's visit wasn't planned to include a hearing test, Kayla realized there existed a serious issue and took time to administer a complete hearing screening. She diagnosed his problem which was readily improved. Like Kayla Wilkins, the receptionist is wonderful, pleasantly responsive and patient centered. She seems to handle all patients well and answers all their requests smoothly. Aspire Hearing and Balance is a most outstanding clinic which I highly recommend to all. ”

“Efficient, professional and friendly.”

“They were very nice and answered all my questions.”

“Staff was friendly, professional and courteous. The entire cleaning took less than 30 minutes, including one ear that was extremely impacted. I’ll definitely be back for my annual cleaning next year. ”

“Excellent nurturing of the novice. Well informed. ”

“Professional from start to finish. From receptionist to Drs, assistant to the Dr herself.”

“Dr. Wilkins was awesome, she explained everything to me, took her time and made sure I understood everything, I would recommend her to everyone that needs Hearing Aids.”

“One of The finest group of professionals I have ever experienced. Dr. Wilkins and her staff are the best in their field in my humble opinion.”

“My entire experience was excellent!!..Front desk & the Dr are extremely professional, courteous & polite! If I ever need anything concerning my hearing issues I would definitely come back to this location.”

“I was very satisfied with the care and testing I received. Everyone was professional and made me feel comfortable with the testing procedure. ”

“She's very professional and a very kind person. She knows what she is doing and explains the results to understand easily. Thank you Dr. Kayla.”