Staff

Kayla Wilkins,
AuD, CCC-A, FAAA
Audiologist
Dr. Kayla Wilkins is the owner and operator of Aspire Hearing and Balance. Dr. Wilkins is passionate and dedicated to providing her patients, their families, and the Lakeland community and surrounding areas with the highest quality hearing healthcare. Dr. Wilkins motto is to treat everyone that walks through her door like family with concierge, superior service and care. She was awarded her Doctor of Audiology degree from the University of South Florida. She received her Bachelor of Arts degree in Communication Sciences and Disorders from the University of South Florida. Dr. Wilkins completed her clinical residency at Tampa Bay Hearing and Balance Center in Tampa, FL. Upon graduation, Dr. Wilkins joined the team at Tampa Bay Hearing and Balance Center where she continued to work for four more years with world-class otologist, neurotologist, and skull based surgeons. She has received a comprehensive education in the areas of assessment and treatment of all populations with hearing and balance issues. Dr. Wilkins is trained in the areas of comprehensive audiological evaluations for patients of all ages, advanced hearing technology, osseointegrated (bone-anchored) hearing devices, electrophysiology (including electrocochleography, vestibular evoked myogenic potentials, and auditory brainstem response), videonystagmography, cochlear implant candidacy evaluations, and post-cochlear implant programming. She works with all three cochlear implant companies: Advanced Bionics, Med-El Corporation and Cochlear Americas. She also has experience performing canalith repositioning maneuvers. Dr. Wilkins is a licensed audiologist in the state of Florida and is the only Board-Certified cochlear implant audiologist in Lakeland. Dr. Wilkins received board certification through the American Board of Audiology (ABA) and holds a Certificate of Clinical Competence in Audiology (CCC-A) from the American Speech-Language-Hearing Association. She is a fellow of the American Academy of Audiology (F-AAA). Raised in Plant City, FL, she is married and has one little boy, Colton. She is a big dog lover and has a fur baby Corgi named Tucker. She enjoys spending time with her family, hunting, fishing, and cheering on her USF Bulls in football. Dr. Wilkins clinical interests include advanced hearing aid technology, cochlear implants, and bone-anchored hearing devices.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 87 verified patient reviews for Aspire Hearing & Balance! Their average review score is 4.98 () from 87 reviews.
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“Shantell is a great help from the moment she answered the phone when I called the office she helped me feel comfortable and answered all my questions. Dr. Wilkins took great care to make my husband and myself feel relaxed and confident that she would help me determine exactly what device would be right for me. ”
07/14/2023 Review submitted online
“My visit to Aspire Hearing and Balance was a pleasant one. The moment I walk in the office I was greeted by a professional & friendly "Shantell." Dr Nye is Patience, knowledgeable and caring. I was impressed with his personal interest in my wellbeing. My over all experience is an A+++ I sincerely recommend for anyone who needs guidance on any improving there hearing this is the place to go. ”
06/21/2023 Review submitted online
“Dr Wilkins and Staff are the best.”
06/15/2023 Review submitted online
“I was well greeted by the associate. Dr. Nye is very pleasant, kind and honest. He explained clearly all my options. I was satisfied with his professional help. ”
06/03/2023 Review submitted online
“Dr. Wilkins and her staff, including Dr. Nye are very knowledgeable, kind and very committed to excellent service. I feel very comfortable there and know that they are honest and efficient.”
05/18/2023 Review submitted online
“When I walked in the door the staff was very professional and friendly and Already I was impressed , you don’t get that at other places. Dr. Wilkins listened to all of my issues and concerns, she explained each procedure for each test she was performing which was great. She explained the difference types of products and made it easy to understand witch was great, I’m glad I found this place.”
05/07/2023 Review submitted online
“When you find the best, you have peace that any hearing problem can and will be solved. Aspire H & B is the BEST when dealing with hearing issues, which I have many! Thank you for being compassionate and caring. You are all a blessing!”
05/05/2023 Review submitted online
“Convincing me was my daughter and she had already talked to Aspire Hearing and Balance. So I called and made an appointment. They are very very friendly people and technically efficient. I could tell right away they cared about their patients. I talked to Dr. Nye for at least an hour. He is a good listener, and is very knowledgeable About the process of fitting you with the correct hearing aids that really work well for you. I believe wearing these new hearing aids has opened up s whole new world of sounds I never really new how much I was losing. The software for my I phone is so easy to operate. I am able to adjust the hearing aids to be perfect match for my ears, and all types of environments. Incredible technology. I would highly recommend making an appointment to talk to the professionals at Aspire Hearing And Balance. you will be happy that you did. Thank you Dr. Nye……”
05/03/2023 Review submitted online
“I absolutely think Aspen Hearing & Balance is a very knowledgeable, friendly, business . I would highly recommend it. From the moment you walk in the door, they are so professional and welcoming. They respond very quickly to any need I have. I appreciate a well organized buisness you can go to, and get the excellence you would expect.”
05/01/2023 Review submitted online
“From the moment I walked into the office of Aspire Hearing, Lakeland- I felt welcomed and greeted with a smile from his staff. Dr. Nye treats you like family. He listened while I explained my hearing concerns. He did a thorough exam and offered my options for my hearing loss. There is no pressure sales - just professional advice. I ordered my hearing aids and was excited to begin hearing the voices of my grandchildren more clearly. I have been wearing my new hearing aids for a few weeks and love the clarity and especially the bluetooth with my phone. I highly recommend Aspire Hearing. Don't wait! Begin hearing all you have been missing. Dr. Nye and his staff will take excellent care of you. ”
04/19/2023 Review submitted online
“Dr Wilkins is awesome and thorough Always treats me like family! Her staff is very pleasant and professional! Highly recommended!”
04/03/2023 Review submitted online
“This is my first time getting hearing devices and my visit with Aspire Hearing & Balance helped clear up any lingering anxiety I had and truly made me feel listened to. All of my questions and concerns were addressed. My doctor was professional yet personable which I really appreciated. She was also very thorough in her explanation of exactly what options I had and what I could expect next. Overall an amazing experience. 10/10”
03/17/2023 Review submitted online
“Comfortable and thorough ”
02/20/2023 Review submitted online
“Dr Wilkins is very knowledgeable. She’s so patient and kind with me, I highly recommend her to anyone with a hearing issue. ”
02/20/2023 Review submitted online
“Dr Wilkins was great! She listened to what was going on with me and gave me my options. Looking forward to working with her in the future. ”
02/03/2023 Review submitted online
“Professional, personal attention; technical expertise and very nice people. ”
01/26/2023 Review submitted online
“Aspire Hearing & Balance is an amazing facility. The entire staff works seamlessly together to provide outstanding service to their patients. Dr. Nye was my provider, and he was extremely kind and knowledgeable.”
01/25/2023 Review submitted online
“I can't say enough praise for the staff at "Aspire Hearing & Balance". My recent hearing aid maintenance visit with Dr. Wilkins gave me peace of mind that no problem was found and she was able to fix my ear mold to eliminate a squealing noise. She is a good listener and very knowledgeable. I have been using audiology services for 45 years. Dr. Wilkins is the "BEST"! *AUG. 2023 Update* - I would like to thank the staff at Aspire Hearing & Balance for giving me the best service I have ever had in the 45 years of wearing hearing aids. Dr. Kayla has the gift to listen to my needs and the expertise to find the correct hearing aids to fit my hearing loss. She has encouraged me to routinely have comprehensive hearing evaluation and hearing aid maintenance. Thank you Dr. Kayla for helping me cope with "hearing loss"- I love my hearing aids. ”
01/16/2023 Review submitted online
“Dr Wilkins is the best! She evaluated my hearing and I’m a candidate for implant’s moving forward. Looking forward to the journey ahead to better hearing. Thank you Dr. Wilkins and office staff. Sincerely,”
01/13/2023 Review submitted online
“My son, who has small ear canals and the wax often accumulates in the canal was seen by Dr. Nye. Dr. Nye was pleasant and engaging while cleaning Javen's ears. He's calmness was notice as he explained what he was about to do and what we were seeing on the screen. This was our first visit and we will be seeing Dr. Nye in six months for another painless cleaning. ”
01/05/2023 Review submitted online
“Dr. Wilkins is an Outstanding Audiologist with a Very Amazing personality!!! Her hearing examinations are very thorough, & she has a gentle touch. Dr. Wilkins explains exactly what she is going to do, and doesn't do it until you fully understand her. I highly recommend Dr. Wilkins and her team at Aspire Hearing & Balance.”
01/04/2023 Review submitted online
“I am very pleased with the service provided at Aspire. The doctor took his time explaining my hearing test results and giving me all my options regarding hearing aids. I appreciated his honesty on what my best course of options were.”
01/01/2023 Review submitted online
“I was very impressed with the whole Aspire experience from the first step in the door. I was greeted very cordially, waited for a very short time and met with Dr. Nye. He had all the time in the world for me, solved my problem quickly and on my way. Thanks everyone, great service.”
12/28/2022 Review submitted online
“Taylor Nye was an excellent audiologist. He had a calming personality and made the visit non-stressful. His results for my hearing was communicated clearly and he offered me options to consider. He was not trying to make sales, he was honest and not pushy. I would recommend him to my friends & associates and will return myself. ”
12/19/2022 Review submitted online
“Taylor Nye, was extremely knowledgeable and professional. All test results were clearly explained indepth. He took the time to answer ALL questions asked completely. ”
12/19/2022 Review submitted online
“I really enjoy going to this office for my hearing appointments because the staff is so friendly and helpful every time, from the receptionist to the doctor. I would highly recommend this location to family and friends.”
11/30/2022 Review submitted online
“Just got my second set of hearing aids from Kayla. She takes the time to make sure everything is set up correctly. Very friendly atmosphere in her office from all staff.”
11/08/2022 Review submitted online
“Dr Wilkins is a wonderful audiologist!! She will listen to everything you tell her to make your hearing experience the best you ever had!! The staff is friendly, very helpful!! Office is very nice and very clean!”
11/07/2022 Review submitted online
“Excellent audiology practice !! The staff and Dr. Nye are amazing! ”
11/06/2022 Review submitted online
“I originally 5 years ago went to Aspire Hearing and Balance Kayla Wilkins with card for a free exam. Kayla made me feel very comfortable and explained all my questions and options.. Now she still is looking out of me getting me the best treatment for my hearing needs.”
11/02/2022 Review submitted online
“Aspire Hearing and Balance Kayla Wilkins and Taylor Nye are the Audiology Professionals: they have a home family value practice that pay attention to your needs right away. They're genuine in their desire to help you with better hearing with updated programs and equipment for support! Give them a call and make listening to someone fun again! ”
11/01/2022 Review submitted online
“I am so pleased with Aspire Hearing and Balance. Dr. Wilkins is always so thorough and Knowledgeable. The hearing aid she recommended is a perfect fit for me. She is super nice and so are the girls in the office. I recommend their excellent expertise. ”
10/24/2022 Review submitted online
“I am always treated well, and am pleased I am always treated with respect, and I am confident that I receive the best care.”
09/10/2022 Review submitted online
“Dr Wilkins is very knowledgeable and helpful. I've always received great service and support from Dr Wilkins and her staff. It's always a pleasant experience when in the office or afterwards should i have any questions or need support. Either Dr Wilkins or someone on her staff responses quickly whenever I've had questions or concerns and needed to text. I highly recommend Dr Wilkins and her staff.”
09/08/2022 Review submitted online
“The service provided by Dr. Kayla Wilkins and her new team member Dr. Taylor Nye is wonderful. The pleasant and conveniently located office is obviously well-run and the doctors love their work and patients. I recommend Aspire to everyone I know.”
07/27/2022 Review submitted online
“Professional and prompt service!”
07/19/2022 Review submitted online
“From the initial check-in through the staff meeting and the procedures, everything is explained and carried out precisely. They are professional, detail orientated, and communicate very well. It is a pleasure to deal with such nice professionals across the entire organization. ”
07/06/2022 Review submitted online
“New patient, having recently moved to the area. Thorough first visit with ground laid for long term future relationship”
06/28/2022 Review submitted online
“Both the doctor as well as the receptionist are very accommodating and knowledgeable. They both took the time to explain everything so that my elderly father understood. Love Love Love their service”
05/17/2022 Review submitted online
“Recently I was fitted with hearing aids. Jennifer was very honest and caring to make sure my visit was satisfactory. Very pleasing experience!”
05/12/2022 Review submitted online
“My experience was excellent from appointment setting through consultation. All of our questions were answered. Kayla took all the time we needed to answer them. I would highly recommend this office to everyone.”
05/11/2022 Review submitted online
“Staff is very attentive to my individual needs. They are courteous and patient to answer any questions. ”
05/03/2022 Review submitted online
“My experience was wonderful I felt very comfortable from the time I walked in with all the staff and Kayla explained everything in a way that anyone could understand. I am so glad that I picked there office and would recommend them to anyone.”
04/08/2022 Review submitted online
“All staff in this office were super friendly and nice. The doctor was great and took the time to explain everything to me. Was my very first hearing test and the doctor made it amazing and easy. Thank you! ”
04/06/2022 Review submitted online
“Kayla, Wanda and Amanda Very professional and family oriented Team, helpful and informative! Always checking on you always have good advice for hearing and saving money!”
04/06/2022 Review submitted online
“Amanda, Dr. Wilkins and staff extremely pleasant, efficient and professional! Great teamwork! ”
02/04/2022 Review submitted online
“Very impressed with my first encounter. My experience with Aspire was first class! I would recommend Aspire to anyone who is looking for a hearing aid doctor. ”
02/01/2022 Review submitted online
“Very pleased with the neat peaceful waiting area and for the prompt service. A professional approach to treatment.”
01/18/2022 Review submitted online
“I took my dad here. They are AMAZING. I wish I could rate them 100 stars. One of the best customer/patient experiences we have gotten in Lakeland. The doctor was excellent and all others in the clinic made us feel very important Highly recommend Aspire Hearing. ”
12/23/2021 Review submitted online
“Outstanding care and knowledgeable staff. Dr. Wilkins experience is in all things hearing. I personally have been a client of hers for five years. Never have I felt rushed or left with questions. Terrific ”
12/14/2021 Review submitted online
“Dr. Kayla Wilkins and her staff from the lady at the front desk to everyone I came in contact with in the back was the absolutely best, most helpful, polite and made me feel very welcome and comfortable, always seen within minutes if not right away, would totally recommend Aspire to anyone and everyone. ”
12/01/2021 Review submitted online
“I would recommend Aspire to anyone who is looking for a hearing aid doctor. Kayla is a very caring doctor and takes her time to test you. The staff, as well as the doctor, are very professional and do their best to accommodate your needs. ”
11/17/2021 Review submitted online
“Very impressed with my first encounter. My experience with Aspire was over the top! The customer service is excellent. The product choices are excellent. Dr. Kayla tested me and custom fitted me with a device that is far superior to former devices I had from other clinics. The cost of my new hearing device was less than what I had paid for previous devices. The office communication is superb! ”
10/18/2021 Review submitted online
“A 1st class experience from start to finish! I would definitely recommend Dr. Wilkins for your hearing needs!”
09/26/2021 Review submitted online
“Dr. Wilkins is awesome very thoroughly with exams and hearing test, her staff is very friendly and helpful.”
09/24/2021 Review submitted online
“Dr. Wilkins is my very favorite Dr. I have been a patient for many years starting in Tampa and following her to Lakeland, and I will follow her if she every relocates again. She and her staff are always friendly, compassionate and really goes above and beyond. I am very blessed to be a patient of Aspire Hearing & Balance, which I highly recommend. ”
09/13/2021 Review submitted online
“Dr. Wilkins is excellent, intelligent, and very knowledgeable. She is compassionate and is a wonderful communicator. She easily guides you through choices and issues. She explains details in a clear and concise manner. ”
07/13/2021 Review submitted online
“Beyond Thorough, Friendly and Professional. From the great Staff to the very knowledgeable Dr. Kayla Wilkins, (a protégé of Dr. Loren Bartels, Tampa) you can not find better Hearing & Balance Care. The Plant City office is a pleasure to deal with and the location is a traffic free drive. ”
06/14/2021 Review submitted online
“They are wonderful to work with. Explained the tests, results, and options. They have a patient from now on.”
05/24/2021 Review submitted online
“Dr. Wilkins is a wonderful caring provider. She provides the best patient care and will always take her time to break down your treatment plan to make it easy to understand. She definitely cares about her patients. Her staff is always friendly and accommodating. I highly recommend Dr. Wilkins for your hearing needs.”
05/21/2021 Review submitted online
“Dr Kayla Wilkins is an incredible Dr. My hearing is almost gone yet she was able to help me hear my family, hear TV and hear on my cell phone. She speaks very distinctly and makes sure my family and I understand the entire process. She is so awesome and spends as much time with me as needed. Her office staff is very friendly and very efficient. I would highly recommend them.”
05/21/2021 Review submitted online
“Dr Wilkins has been the only audiologist that I have ever seen that explained the process in a way in which I could understand. It made sense, and my wife and I enjoyed our visit and are looking forward to my new hearing devices. Thank you for your friendly and professional care.”
05/14/2021 Review submitted online
“Dr. Wilkins is a breath of fresh air! She truly cares about her patients and tries to do everything she can to help and improve their quality of life. She listens and spends as much time as you need her to. Her office is clean and beautiful. Her staff is always friendly and helpful as well. ”
04/22/2021 Review submitted online
“Very professional staff. Excellent service. Definitely would recommend to anyone experiencing hearing difficulties.”
04/16/2021 Review submitted online
“Great experience, professional staff! Would definitely recommend Dr. Wilkins!”
04/12/2021 Review submitted online
“As always, patient centered, professional service compassion and kindness make this a successful client experience ”
04/09/2021 Review submitted online
“Dr. Wilkins has always been excellent every time I’ve seen her. She is very professional and knowledgeable and corrects any problems I have. I will continue to see her and recommend her to others.”
02/18/2021 Review submitted online
“Very professional and knowledgeable about the available products.”
02/02/2021 Review submitted online
“Great experience! Kayla is a professional and treated me with care and respect.”
01/02/2020 Review submitted online
“I have been wearing hearing aids for forty years and I am blessed to now have Kayla Wilkins as my audiologist at ASPIRE HEARING & BALANCE in Lakeland, Fl. She is professional and knowledgeable, takes her time, answers questions and only sells you what you want. Her staff is very understanding and professional. I am very happy with my Phonak Cros Hearing Aid I purchased one year ago. I had my annual hearing test and hearing aid serviced today. I highly recommend their services. ”
12/18/2019 Review submitted online
“Good hearing test, more thorough than some I have had. I have not yet received my emailed copy of the test results. ”
12/18/2019 Review submitted online
“modern up to date equipment, modern hearing devices, aware of hearing problems associated with shooting sports and hunting, friendly, courteous i have recommended her to friends and customers at my gunsmithing business. ”
12/10/2019 Review submitted online
“Dr. Wilkins loves her work and it shows. She definitely knows how to help folks feel at ease during a hearing evaluation and/or removal of earwax buildup. I'm so happy to have discovered this talented doctor in her conveniently located practice and would highly recommend Aspire Hearing and Balance to all.”
11/22/2019 Review submitted online
““Dr. Kayla Wilkins and the receptionist Cindy welcomed me with warmth and made me feel SPECIAL. Dr. Kayla proved to me that she is very knowledgeable and cares about her patients. After all of the scheduled procedures were performed, Dr. Kayla made sure I understood the results. I definitely will follow her recommendations without a doubt.”
11/12/2019 Review submitted online
“Very professional; Explanation of the process and results helped me understand and the action that I need to take. ”
10/29/2019 Review submitted online
“Staff were very helpful and nice. Went to get my hearing test the Dr was extremely nice she talked me through each test it made me feel comfortable. I would definitely go there for all my hearing needs.”
10/07/2019 Review submitted online
“I chose 5 because that was the highest, but Kayla Wilkins deserves a 10 ++++. She is so knowledgeable, competent, informative, sincere, and personable. Although my husband's visit wasn't planned to include a hearing test, Kayla realized there existed a serious issue and took time to administer a complete hearing screening. She diagnosed his problem which was readily improved. Like Kayla Wilkins, the receptionist is wonderful, pleasantly responsive and patient centered. She seems to handle all patients well and answers all their requests smoothly. Aspire Hearing and Balance is a most outstanding clinic which I highly recommend to all. ”
10/04/2019 Review submitted online
“Efficient, professional and friendly.”
09/27/2019 Review submitted online
“They were very nice and answered all my questions.”
09/25/2019 Review submitted online
“Staff was friendly, professional and courteous. The entire cleaning took less than 30 minutes, including one ear that was extremely impacted. I’ll definitely be back for my annual cleaning next year. ”
09/23/2019 Review submitted online
“Excellent nurturing of the novice. Well informed. ”
09/20/2019 Review submitted online
“Professional from start to finish. From receptionist to Drs, assistant to the Dr herself.”
09/18/2019 Review submitted online
“Dr. Wilkins was awesome, she explained everything to me, took her time and made sure I understood everything, I would recommend her to everyone that needs Hearing Aids.”
09/09/2019 Review submitted online
“One of The finest group of professionals I have ever experienced. Dr. Wilkins and her staff are the best in their field in my humble opinion.”
08/17/2019 Review submitted online
“My entire experience was excellent!!..Front desk & the Dr are extremely professional, courteous & polite! If I ever need anything concerning my hearing issues I would definitely come back to this location.”
08/05/2019 Review submitted online
“I was very satisfied with the care and testing I received. Everyone was professional and made me feel comfortable with the testing procedure. ”
07/23/2019 Review submitted online
“She's very professional and a very kind person. She knows what she is doing and explains the results to understand easily. Thank you Dr. Kayla.”
07/16/2019 Review submitted online
Clinic details
On behalf of the audiologist and staff at Aspire Hearing and Balance, we welcome you to our practice!
Selecting a qualified hearing healthcare provider is one of the most important keys to your success. Proper treatment such as hearing aid recommendations and fittings or cochlear implant mapping visits are highly dependent on the judgment and skill of the professional selecting and/or providing your treatment option. Furthermore, you will be developing a long-term relationship with this professional and practice, just as you do your other doctors or dentist.
At Aspire Hearing and Balance, we are dedicated to serving our patients. We specialize in identifying, diagnosing and treating hearing and balance disorders in our state-of-the-art facility. Our goal is to help you hear your best because your life is worth hearing. We provide expert, exemplary service and personalized care, taking into consideration your specific hearing needs, lifestyle and budget. We are firm believers in the importance of educating our patients on how to protect their hearing and how to make informed decisions about their hearing health. Whether you need hearing testing, hearing aids, or hearing protection, we are your hearing doctor.
Hearing care services
- Hearing testing
- Hearing aids
- Other hearing loss treatments
- Hearing aid cleaning, maintenance, repair and accessories
- Balance testing and treatment
- Tinnitus treatment
Hours of operation
Sunday | Closed |
Monday | 8:30 am - 4 pm |
Tuesday | 8:30 am - 4 pm |
Wednesday | 8:30 am - 4 pm |
Thursday | 8:30 am - 4 pm |
Friday | 8:30 am - 4 pm |
Saturday | Closed |
Evening and/or weekend hours available by appointment. Please call to schedule. |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Financing available for those who qualify
- Insurance accepted, please call for details
