HearingLife - Richmond Forest Hill

“Wonderful care! Shauna could not be kinder or more helpful. We are so grateful to her and Amy for all their expertise and concern. ”

“I am so grateful for the excellent service that Dr. Amy provided. She knew exactly what to do fix my hearing aid issues. I am so happy that I can hear without the awful feedback noises that I had experienced for months. ”

“Whenever I have had to get new batteries or have my hearing aid checked, Shawna has provided excellent and professional service. Dr. Tomlinson is a first rate professional.”

“Had to stop by to get my hearing aid checked, the person at the desk went above and beyond. The service provided by the young lady at the front desk was excellent.”

“My only complaint is that they need to allow their customers who need to have a hearing aid checked out due to problems more options for coming in than the 1 hour window in the middle of the day for walk-ins. I just called to try to get an appointment for this and was told that they only schedule appointments for hearing exams. Well, what about your current customers who need help? As I explained to the person who took the call, I wear hearing aids and I WORK. My work schedule does not allow me the freedom to leave to fit into your little 1 hour window for walk-ins. Also, I have done the 1 hour walk-in before and it is so backed up with people doing the same that I was there for about 2 hours, causing me to have to explain at work why I was late. You really need to consider your customers who need to actually schedule an appointment for having an aid checked. I understand you have "policies", but you can always change policies, especially if it is inconvenient for your customers. I also hate being treated as if I am asking for too much to ask to come in some time other that the appointed walk-in time. Are you more concerned with YOUR convenience or your customers? ”

“They actually were nice and they checked out my ears and told me what was the problem.”

“We worked with Dr. Tomlinson and she was very personable. She was very patient. I mean, she explained everything to us, answered all our questions. She was wonderful.”

“I thought she was very knowledgeable and experienced! ”

“The one on one attention is very good, very open. ”

“They were very kind to my mom. They were also very knowledgeable and seemed to be very good at what they did. ”

“Professional, knowledgeable, and delightful to see! These guys have always been there to keep my aids and hearing in great shape!”

“They are professional.”

“They were very kind and courteous.”

“They were very professional.”