West Coast Hearing & Balance Center - Oxnard

“First time, and good experience ”

“It was more than 5 years since my last Cochlear Implant processor upgrade. We received it and then had a hard time finding someone to program my processor. We live in Santa Barbara and there was no one in our area but our processor manufacturer, Advanced Bionics, recommended West Coast Hearing and Balance in Oxnard. Their staff was wonderful and made it very easy for us. Dr Kelsey Baney AuD was superb in providing all my desired programs for my cochlear Implant that I wanted. She also programmed my Phonak Hearing Aid as well. I highly recommend them!!!”

“I've had 2 appointments here so far. And during both visits, I didn't have to wait very long before seeing the doctors. My dealings with Dr. Lee and Dr. Plevack (nee Schroeder) were very pleasant and professional.”

“Dr. Schroeder & staff are great. Not giving 5 stars for these reasons: 1) Was contacted just the day before my appt. to verify insurance & was advised at that point I needed medical clearance from my primary; left little time to get it; and 2) I’m still not totally happy with my upgraded hearing aids, the latest issue is failing to pair with my smartphone. Having to schedule repeated appts. to deal with issues is a pain.”

“Nice and easy AND on time. ”

“Very good. No complaints. ”

“The staff was professional and whenever I had a question, didnt make me feel like they wanted to hurry and get me out of there. I felt they took their time and were very caring. The test results were explained to me and I was given a copy. Would recommend this place to anyone needing a hearing test. ”

“I had a hearing test there and it was the best hearing test that I have had in my life. Very professional and great customer service. Awesome place to have it done at. I would highly recommend this place to have it done at. Thank you for your outstanding business and take care. ”

“Everyone is professional, and concerned about getting the right solution for you. They are easy to work with and efficient as well.”

“Everyone in the office is very helpful and pleasant.”

“The staff is wonderful. I was a bit nervous but I was totally put at ease. They explained everything.”

“Wonderful experience! Dr. Lance Nelson fit me with a hearing device that allows me to actually hear conversation effortlessly in an ear that hasn't even heard much sound at all in about 20 years. I am already recommending his expertise to colleagues and friends. Thank you!”

“The staff is personable and very professional. They explain everything, allow you to ask questions, and listen to your concerns. I would definitely recommend them to others. ”

“very friendly professional office, easy to talk to and have good advice, suggestions.”

“Knowledgeable, friendly and efficient staff. Good experience. ”

“Erin Richardson is a warm, vibrant, knowledgeable, respectful audiologist who obviously loves her job and helping patients. ”

“it's awesome. The woman was very professional... She was very very hospitable and did accommodate him and everything because my dad has to have oxygen so he carries a tank around. So she accommodated him in the booth, she was very good at that.”

“I liked their knowledge. ”

“They were very caring and took the time to explain things to me.”

“They listened to me about my concerns. ”