Advanced Hearing & Balance Center - Plano

Open now by appointment! 8:00 am - 5:00 pm
5052 Tennyson Pkwy Ste 100 Plano, TX 75024
(972) 483-0966

A message from Advanced Hearing & Balance Center - Plano about COVID-19:

We are taking all precautions according to the CDC to prevent the spread of Covid-19. Please call us with inquiries regarding our Covid-19 protocol.

Staff

Photo of Marilyn Hinrichs, AuD, CCC-A, FAAA, CAOHC from Advanced Hearing & Balance Center - Plano

Marilyn Hinrichs,
AuD, CCC-A, FAAA, CAOHC

Audiologist

Dr. Hinrichs founded Advanced Hearing Center in 1995 with a passion to help people stay connected with the world around them. She specializes in the auditory and vestibular systems, working with patients who suffer from balance disorders (dizziness/vertigo), hearing loss, deafness, tinnitus and auditory processing disorders. Dr. Hinrichs donates her time fitting hearing aids and providing audiology services to children in need within the Dallas/Fort Worth metroplex so that they are able to learn and develop speech and language skills normally.

Dr. Hinrichs earned her Bachelor of Science degree from Texas Woman's University, her Master of Science degree in Communication Disorders from The University of Texas at Dallas and her Doctor of Audiology degree from the Arizona School of Health Sciences at Kirksville College of Osteopathic Medicine.

She enjoys reading, working out, traveling and spending time with her family and her dogs.

Photo of Alice Ledesma, AuD, CCC-A from Advanced Hearing & Balance Center - Plano

Alice Ledesma,
AuD, CCC-A

Audiologist

Dr. Ledesma has been a licensed audiologist since 1997 in the State of Texas. She has worked in ENT and private audiology practices throughout the Dallas/Ft. Worth and Houston areas. Her special interest is working with patients who have undergone ototoxic medication treatments for cancer or infectious diseases. Dr. Ledesma's personal experience and professional experience gives her the ability to relate to her patients suffering from ototoxicity and hearing loss, which allows her to be even more sensitive to her patients needs and hearing healthcare. 

Location

Clinic location map Driving Directions

Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 413 verified patient reviews for Advanced Hearing & Balance Center - Plano! Their average review score is 4.93 () from 413 reviews.

Write a review Sort by:

“A horrible experience! Asked for Dr. Hinrichs,but didn't get her or met her. Not sure if she works there. Wanted a balance and hearing test. Drove an hour to appt. and had both tests. The balance test was very thorough and the audiologist was professional. I was told we "ran out of time" (4:00PM) and I would have to make another appt. to get my hearing test results. I was not willing to make the long round trip again so scheduled with their Grapevine office. Arrived 15 minutes early, as instructed, but office was locked. I waited outside until the audiologist finished with a client and I was then allowed to sit in the waiting room. I was given a sheet of paper showing my hearing loss graph and she then proceeded to try to sell me new hearing aids. She didn't know the price with my insurance discount, but said she would get back to me "in a few days"...it's been 3 weeks and I haven't heard. Asked if my Phonak aids could be adjusted and she said it would cost $1,000. Told her I didn't want to spend that much and will buy new. A computer tech then arrived to address a internal issue and I was moved back to the waiting area...then I left!”

   
12/17/2021    Review submitted online
1 out of 5 1.

“Dr. Hinrichs and her staff were extremely knowledgeable and put my mind at ease when deciding to proceed with hearing aids. The entire staff has been with me every step of the way and I would recommend this clinic to anyone with hearing issues. ”

of Duncanville, TX   
06/12/2020    Review submitted online
5 out of 5 1.

“Friendly, courteous, professional. ”

of Plano, TX   
03/03/2020    Review received via mail
5 out of 5 1.

“Quick, with little waiting. ”

of Plano, TX   
03/03/2020    Review received via mail
5 out of 5 1.

“Everyone is great! Dr. Hinnricks is very knowledgeable and patient. She answered all my questions with a very thorough and easy to understand manner. If you need your hearing tested, go see her! ”

of Allen, TX   
01/02/2020    Review received via mail
5 out of 5 1.

Fewer Reviews More Reviews

Clinic details

Respect Your Ears

Our audiologists and staff are committed to providing personalized hearing and balance services for the prevention, identification, treatment and rehabilitation of these disorders in our community of Plano, TX. and surrounding areas. Your evaluation will be specific to your own case history, lifestyle and needs. We take the time to answer your questions and explain your hearing loss and treatment options. At Advanced Hearing Center, we offer a wide variety of hearing instruments to guarantee that you receive the very best option for your hearing treatment.

Call or visit one of our two locations:

1340 S. Main Street, Ste. 190 Grapevine, TX  76051

5052 Tennyson Parkway, Ste. 100 Plano, TX  75024

Videos

Photos

Hearing care services

At Advanced Hearing Center, we provide the Dallas metro area with complete hearing services from newborn to geriatrics including:

  • Adult and Pediatric Diagnostic Hearing Testing
  • Adult and Pediatric Diagnostic Vestibular Testing
  • Auditory Brainstem Response (screening, threshold and neurodiagnostic)
  • Central Auditory Processing Disorder Testing (screening/diagnostic) & Rehabilitation
  • Hearing aid fitting/dispensing and sales
  • Hearing aid programming
  • Bluetooth and rechargeable Hearing aids
  • Hearing aid batteries and accessory sales
  • Ear wax management (specialized irrigation equipment)
  • Tinnitus (ringing/buzzing in ears) evaluation and management
  • Real ear measurement
  • Hearing aid cleanings and maintenance
  • Custom ear products; earmolds, earplugs, musician earplugs, etc.
  • Assistive listening devices

 

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Mobile clinic

Mobile clinic

Financing available

Financing available

Telehealth services

Telehealth services

American sign language

American Sign Language

Tinnitus

Tinnitus

Balance testing

Balance testing

Spanish

Habla Español

(972) 483-0966

Clinic links

Hours of operation

SundayClosed
Monday8 am - 5 pm
by appointment
Tuesday8 am - 5 pm
by appointment
Wednesday8 am - 5 pm
by appointment
Thursday8 am - 5 pm
by appointment
Friday8 am - 5 pm
by appointment
SaturdayClosed

Visit our other locations

Advanced Hearing & Balance Center - Grapevine
1340 S Main St Ste 190
Grapevine, TX 76051

View Details

Our friendly staff

Announcement for Advanced Hearing & Balance Center - Plano
Let our professionals help you achieve the hearing health you deserve.

Amenities

Free coffee

Free coffee

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Pediatrics

Pediatrics

Mobile clinic

Mobile clinic

Financing available

Financing available

Telehealth services

Telehealth services

American sign language

American Sign Language

Tinnitus

Tinnitus

Balance testing

Balance testing

Spanish

Habla Español

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only.