Advanced Hearing & Balance Center - Plano

“I've recommended Advanced Hearing & Balance Center in Plano to everyone I know who asks me, "What did they say?" When I found myself asking this question all the time and unable to conduct telephone conversations, I knew I had to do something. They gave me demos to try first to ensure the technology was right for me. Who knew elevators ding when they arrive at the floor you selected? Oh yeah, everyone but me. So many new sounds that I had to learn to identify, as I'd either never heard them, or it has been so long. It's a whole new world and has brought tears to my eyes numerous times. ”

“A horrible experience! Asked for Dr. Hinrichs,but didn't get her or met her. Not sure if she works there. Wanted a balance and hearing test. Drove an hour to appt. and had both tests. The balance test was very thorough and the audiologist was professional. I was told we "ran out of time" (4:00PM) and I would have to make another appt. to get my hearing test results. I was not willing to make the long round trip again so scheduled with their Grapevine office. Arrived 15 minutes early, as instructed, but office was locked. I waited outside until the audiologist finished with a client and I was then allowed to sit in the waiting room. I was given a sheet of paper showing my hearing loss graph and she then proceeded to try to sell me new hearing aids. She didn't know the price with my insurance discount, but said she would get back to me "in a few days"...it's been 3 weeks and I haven't heard. Asked if my Phonak aids could be adjusted and she said it would cost $1,000. Told her I didn't want to spend that much and will buy new. A computer tech then arrived to address a internal issue and I was moved back to the waiting area...then I left!”

“Dr. Hinrichs and her staff were extremely knowledgeable and put my mind at ease when deciding to proceed with hearing aids. The entire staff has been with me every step of the way and I would recommend this clinic to anyone with hearing issues. ”

“Friendly, courteous, professional. ”

“Quick, with little waiting. ”

“Everyone is great! Dr. Hinnricks is very knowledgeable and patient. She answered all my questions with a very thorough and easy to understand manner. If you need your hearing tested, go see her! ”

“Comprehensive and advanced hearing tests. ”

“No previous experience with hearing aids. Explained everything to make it simple to understand. Very compassionate, understanding. ”

“I liked the professionalism, friendly staff, knowledgeable, insurance products, etc. ”

“Friendly service and atmosphere. Very experienced personnel. ”

“My first visit was a wonderful combination of caring by all the staff and a great education since I had never had a hearing test before. Answered all my questions and were so patient. Felt like family. ”

“They work so good, I have nothing to complain about per my wife. ”

“I thank God for Advanced Hearing Center. The doctors have helped me hear again and changed my life. ”

“Always professional and prompt. ”

“Friendly staff, lots of explanations and questions answered. ”

“I have had trouble hearing for a very long time and I never wanted a hearing aid. However, my hearing has been getting worse as I continue to get older. I have been given information on the best hearing aid products and the test are quick and painless.”

“I had an ear infection that was unknown to me. It was diagnosed and cured. I had not been using my hearing aids, but after this visit, I am committed to use them. ”

“From the time I made the appointment to the time we walked out the door, the staff members were very professional and super nice. Made our first experience very good. Highly recommend!!”

“Everyone is on point. Thank you. ”

“It has been a pleasure to hear better. I no longer say, What? all the time. Being able to get a new adjustment is easy! ”

“I like the follow-up annually, checking aids and hearing loss. ”

“Discovered ear infection unknown to me, Great! Cleaned blockage in other ear, Great! Will return after infection is cleared. ”

“Staff is very welcoming and helpful. Great follow-up.”

“This office has been nothing but amazing!! Being diagnosed with hearing loss after going through chemotherapy, was and is, very scary. If you have been or someone you know has been diagnosed with cancer I would recommend calling for a baseline hearing test and monitoring through out treatment. I asked a ton of questions and they answered all of them with a caring and compassionate manner. Dr. Hinrichs really took her time to explain everything to me and made sure I understood the process and how everything worked. She is very knowledgeable. I even got to pick the color of my earpiece, and what I loved was that she was honest with me when she thought I was picking the wrong color, even though it was ultimately my choice, I went with her recommendation, and I am so glad I did!! Thank you to all the wonderful staff at Advanced Hearing Center for the kindness, compassion, and caring you show to all your patients! Highly recommend!!!”

“I have had such a fabulous experience with everyone in their office. They have been extremely friendly and accommodating in every situation I have had with them. ”

“I have not seen her in a long time. She is real nice to me and understanding. I am glad I have her as my doctor. ”

“I always get what I need as far as batteries or anything and very friendly. ”

“Spends a good amount of time explaining what kind of test is being done. Friendly staff. ”

“Dr. McRae is very much a "people" person. She thoroughly explained what she was going to do and why she was doing it. I would recommend her to anyone. ”

“The staff was very professional and answered every question I had. I would highly recommend Advanced Hearing Center for anyone wanting excellent service and care. ”

“Really good hearing test and excellent service! Recommend highly!”

“First time at their new location, facilities are very nice. Staff is always friendly with excellent customer service. ”

“Dr. Ledesma is a wonderful human being- extremely helpful, informative and caring. I look forward to my appointments with her. Thank you so very much ”

“The doctors are polite, knowledgeable and remember who you are. Wait times are low, you're quickly started. The office and operating rooms are clean and they don't try to sell you medicine you don't need. I prefer them over the last place I went because they don't rip you off. ”

“Dr. McRae is very knowledgeable, friendly, personable, etc. Very thorough and has a very pleasant way of expressing and explaining diagnosis, insurance and timing in all areas of my hearing problems and solutions, etc. Would recommend practice and Dr. McRae to others. ”

“Everyone is always so nice and they help me understand my hearing and my coverages and they are very patient with me when I need to learn new things - like modes on my hearing aids. ”

“Thanks for taking care of my hearing. ”

“Very informative, kind and concerned wonderful staff and Dr. H was extremely thorough. Thank you so much. ”

“My experience was awesome. The staff is very polite and friendly and timely. I'm hearing better than I have in a long time in less than an hour. I would highly recommend Advanced Hearing to my entire family. ”

“Always good service and everything I need. Thanks. ”

“The Dr. was totally awesome and she was very friendly and explained everything. ”

“This is my annual review. My first experience 2 years ago was very pleasant and informative. That's why I'll keep coming back. Glad you have a close location. ”

“Service is good and hearing aids under warranty. ”

“Came in first visit and was unable to get aids, but they worked with me and the insurance. They are open early and I can see them before work. ”

“They are great, helpful and very friendly. Excellent service. ”

“Very helpful and knowledgeable staff, and I am very pleased they came to my works event. ”

“Excellent care and diagnosis. Great follow-up care. The hearing aids prescribed are a life improvement. ”

“Dr. was very professional and extremely knowledgeable. ”

“My experience was great, excellent! Very friendly staff! Lifetime patient here! ”

“My experience was satisfactory. ”

“Staff is courteous and very helpful and knowledgeable. Appointments are timely and thorough. All aspects of my condition and issues are reviewed and taken care of. ”

“Always kind here at AHC. They are also very accommodating when I arrive late, (too much traffic or school zones). Excellent care for my hearing. ”

“Very friendly staff, conveniently located and consistent service. ”

“It has always been professional, friendly and always helpful.”

“Very professional. ”

“Coming in for a pre-surgery base line exam, they were very helpful in explaining why it was needed before surgery and explaining the results. ”

“Extremely friendly and helpful employees. They were able to get me an appointment at the last minute. ”

“My experience was excellent! Hearing aids work very well and the staff goes above and beyond to arrange things. Overall, a very pleasant experience. Attention, other medical providers, pay attention to how these folks work!”

“Very thorough and informative front office and doctor were helpful and professional. ”

“My experience was personable and informative. ”

“Our whole family come to see Dr. Hinrichs. She is wonderful! ”

“Caring, stays on top of my needs and friendly. ”

“Amazing staff and great service. Very helpful with getting me set up with my new hearing aids. ”

“Everyone is very professional and made me feel very comfortable. Even the waiting room has very soothing music to put you at ease. I would definitely recommend AHC. ”

“Ann was very helpful in every way. She was very professional and I would recommend her to anyone. Excellent. ”

“Very professional yet comfortable. Test process has both automated and "manual" components to test various aspects of hearing. ”

“Fast service, from check-in to check-out, very courteous and friendly. ”

“Dr. Heinrichs was great in her explanations of what we were doing. ”

“Advanced Hearing Center has always been up front and very professional. I feel using them is a great value to me. They have never wasted my time in the 4 years that I have been using them. ”

“My experience was fantastic. Advanced Hearing Care always takes great care of my hearing. Been a patient for 10 years now and I highly recommend. ”

“Great visit. Staff is wonderful and very helpful. Very glad to be able to hear at all levels now. ”

“Staff members are helpful in explaining procedures, what to expect and maintenance. ”

“My experience is always good!! Learned more about my hearing loss. ”

“Everybody is always kind and courteous. They take the time needed to attend to you as an individual so that all your concerns are taken care of. Personally, I am pleased with the care given, I have no desire of changing to another center. ”

“Pleasant, friendly people, not ready for hearing aids. ”

“Everyone was professional and friendly and answered all of my questions. ”

“My experience was very pleasant and professional. Informative and knowledgeable about my insurance policy. ”

“My experience was very pleasant, efficient with very knowledgeable staff! Thanks. ”

“Well informed on how to operate hearing aids. All questions answered. Feel good about using hearing aids. ”

“The staff was wonderful, getting me in before my benefit year expired and getting my hearing aids before my important business trip was awesome! ”

“Very informative, good explanations on results. ”

“The staff is friendly and knowledgeable. Most importantly, they eagerly answer my questions using language that I understand.”

“Doctors professional and knowledgeable. Customer service - great. ”

“Experience in office was good, getting to office not so good. An office on the East, maybe Rockwell/Rowlett or Garland would be great!!”

“Service is always courteous and helpful. Questions are readily answered with clear explanations. ”

“Always takes care of us!”

“Very helpful. Knew just what was wrong. ”

“Good people, very considerate, well trained. Moved to Tennyson Pkwy is too far N for me (about 15 miles more) and Dallas N tollway is under heavy reconstruction - open something off Central or toll south of NW highway. Thanks.”

“Everyone is very nice, polite and helpful. They keep me updated on any new equipment or changes. Would highly recommend them. ”

“Very helpful and informative! We made adjustments to my hearing aids and addressed a few issues. Great visit!”

“Very pleasant experience. Still having problems with hearing aids - continue to make noise; seems to improve when wax guards are changed. ”

“Very professional and warm. Thanks for taking the time to answer my questions!”

“Always welcomed, friendly and respectful. ”

“My experience was quick. I was able to understand all procedures. Very good explanations. Very friendly. Good experience. ”

“Great staff! Pleasant and professional! Love the music! ”

“As always, the appointment was right on time! Very important with our busy schedules. ”

“Thorough exam, professional. ”

“More explanation that I have ever received from a doctor.”

“Had great attitude and friendly check-in and exam. ”

“No issues. ”

“Always excellent!”

“My experience was very good. Friendly, professional staff and a good experience. ”

“Everyone was very professional and personable. Great staff. I left not having any questions. ”

“Great job!!!”

“Excellent. ”

“Non-scary, pleasant and the testing is non-threatening. Bedside manner was excellent. :) Thank you. ”

“I have been coming to Advance hear for two years. The staff is great in meeting all of my needs. ”

“My recent visit to the Advanced Hearing Center in Dallas was very positive and went smoothly. The office staff are warm and welcoming and there was minimal wait to see the doctor. Throughout the exam the doctor was friendly and she answered my questions in easy to understand terms. Great experience - highly recommend this team!”

“Always pleasant. Always informative!”

“Found my visit pleasant and helpful. They were patient with me. ”

“My doctor was very nice. Explained everything to me about my hearing loss. ”

“Everyone friendly and very helpful. ”

“Doctor was very considerate of how I was feeling as she was testing me. ”

“Very nice Dr. Ledesma.”

“I like the people, great personality and the knowledgeable technicians are great!”

“Very nice and helpful. ”

“Great, quick, informative. ”

“Amy was great. Very helpful in explaining everything that was going on. ”

“Staffs are very nice and helpful to my kid to go over the tests. Appreciate their good effort on this.”

“Dr. Ledesma was fantastic. She took the time to explain everything and made sure to ask me if I had any questions. Also, a fellow co-worker highly recommended to come here.”

“Walking in felt like home, very warm and welcoming, and was treated with respect my whole visit. Everything was great!!”

“The help on the phone prior to my office visit was great. Staff was very nice and helpful.”

“Excellent treatment and very thorough. Caring, not rushed. ”

“Quick, thorough, friendly. ”

“Professional service was great and I was well pleased with everyone and everything. Thank you. ”

“My experience was awesome. Ear wax removal was never so fun! Always explains very well. Made me laugh. ”

“They explained everything very well. ”

“Been here several times and each time the staff has always been very pleasant and takes the time to answer any questions you have. I would highly recommend them. ”

“A++”

“The doctor was very thorough with the entire visit as we as the testing. I am very impressed. Dr. Hinrich is great as a Dr. as well as a person!!”

“Great experience. Staff was very helpful and polite. Dr. Ledesma was thorough and answered all my questions. Highly recommend! ”

“I have been a patient at Advanced Hearing for several years. I have been happy with the treatment I received. They have a friendly staff and knowledgeable audiologists. They helped me become comfortable with using my hearing aids.”

“Thorough exam, courteous staff. ”

“The testing of my 3 year old was so thorough and the staff made him feel very comfortable. ”

“Excellent service every time! Thank you! ”

“I liked the friendliness of the staff, concern for my overall hearing health, advice for my comfort and hearing improvement.”

“I'm (almost) glad I have hearing aids. The testing was thorough and experience was seamless. Enjoyed it and am in better shape to hear things now! ”

“I liked the patience and the kindness of the staff. ”

“Excellent customer service!”

“Information was communicated in detail. I feel confident the hearing aids received today will eliminate some of my hearing issues with success. ”

“Very sweet, very professional and thoroughly examined. ”

“I liked that she double checked every result. Very easy explaining to patient.”

“They were helpful in the training of using my new hearing aid. Both ladies spent the time necessary to explain my hearing loss and the best way to correct my hearing loss. ”

“Friendly staff. Dr Ledesma is patient with all questions and nice. Good with appointment reminders. Open on Fridays is a plus for me. ”

“I appreciated the very friendly people. ”

“Always a great experience at Advanced Hearing Center. Prompt, efficient and most of all, they are all wonderful and caring. Thank you. ”

“They are very accommodating and polite. I have been going here for years and they have been doing a quality job. ”

“Friendly staff, efficient visit. ”

“Very flexible with scheduling. Always kind and thorough. ”

“Everyone that I've come in contact with at AHC is so nice and helpful. The audiologists are very knowledgeable and professional with great "bedside manner". Highly recommend. ”

“Dr. Hinrichs is truly concerned about my hearing. ”

“Felt like I received a thorough exam. Dr. explained outcome. Friendly staff. ”

“The entire professional visit was outstanding. Amy Arnett and Ann McRae were exceptionally helpful. ”

“Always a pleasant experience, particularly the Dallas location. Grapevine is closer to home but Dallas is closer to work. ”

“I appreciated the caring, friendly and helpfulness of everyone we came in contact with. ”

“Overall service and attention is excellent!”

“Good explanation of every step on test and graphs. ”

“I liked the caring and concern for patient. ”

“Dr. McRae was great, she made me feel very comfortable and explained things well. Helped me not to feel bad about getting hearing aids. ”

“I liked the informative hearing exam and the hospitality of the staff! Enjoyed the experience and learned a lot. ”

“The early morning start, the facility, the equipment and everything else are wonderful. Thank you. ”

“A very good overall experience. Thank you. ”

“People were very nice and thorough. Enjoyable experience. ”

“I liked the full service approach. ”

“My audiologist, June, explained everything completely and the testing was amazing. She never overly pushed hearing devices and answered all my questions with genuine care. I felt confident and am sending my husband and others! ”

“This was my first time having my testing at this center. June was great at explaining what my results were at the end. I was unaware my left hearing was different than my right hearing until after the testing. I would highly recommend checking out this location if you have not had your hearing checked in a year or two.”

“Very professional, explained everything to me. Assisted with all questions. ”

“Super nice folks, very friendly, professional and helpful. Always a pleasure. Thanks. ”

“I enjoyed my visit with Dr. McRae. She was nice, thorough and patient. It was a very pleasant experience for my daughter as well. Thank you. ”

“I like the convenience of the clean and check. I don't have to fool with buying batteries, domes, etc. ”

“I liked the polite customer service via the phone and in the office. ”

“Nice, quiet atmosphere; Dr. Ledesma is very calm and explains tests well. I will come back to this office as it is closer to my home. ”

“Always have expert help. June knows her stuff. Able to get prompt appointment same day I called. ”

“The doctor did a thorough test for making sure that I could hear, including trying to find the appropriate mold for my hearing aid and fitting. She did a thorough job in insuring everything was in working order and fit well. ”

“I appreciated the awareness that something was truly wrong with my hearing. Possibility of me purchasing the equipment. ”

“Treated like "family", quality care and reassurance on getting the help needed to obtain hearing aids. Great confidence in doctor H.”

“Everything was great. The doctor took her time explain every step before doing each test. From the time I walk through, they showed great customer service. Yes I would recommend this place to anyone who need to have their ears check. ”

“Her helpfulness in explaining the importance of having the ears without wax. And also, putting value on the cleaning of ear. Annie, personality was very pleasant and made me comfortable. Thanks. ”

“When the insurance and company denied the costs of my hearing aids , AHC worked on my behalf so I can get them. After fighting for 4 months, I got them!!”

“I like the personalization and time the people/staff take to ensure I get the best hearing and the best price. ”

“They took time to explain the process and what the testing meant. They were wonderful when I came to fitting and adjusting the hearing aids to make them fit me perfectly. ”

“Always a pleasure. Fast, convenient! Thank you :)”

“Communication and provision of documents prior to the visit was excellent. Physician was excellent as well as an active listener and responded to the questions asked. ”

“This was a very professional experience. The office staff is always friendly and helpful. I feel my ears and my health are in good hands when I come. Excellent service every time!”

“This group was help, friendly, articulated all my hearing results. The facilities were clean and service, I might add, was exceptional and entire experience exceeded my expectations. I only waited about 15 minutes before I was taken to the back for my hearing exam. ”

“Informative and easy to work with. Worked with my insurance under a deadline. ”

“Receptionist was prompt and polite. Not many offices offer water. Such a small gesture, but one that is appreciated. Dr. Heinrichs was professional and thorough. She made my daughter comfortable during her visit. Thank you. ”

“Well took care of. ”

“An explanation of insurance pay and co-pay prior to appointment would be helpful.”

“Doctor and staff are very professional. Inform all options available. Always happy experience. I will recommend to friends and family who needs hearing service. ”

“Very informative and helpful. Dr. McRae was very thorough. ”

“I've gotten hearing aids twice thru Advanced Hearing Center and they have been great to work with. And very helpful every time I've needed them. ”

“Today was a wonderful experience. Thank you. Dr. was very understanding and helpful and kind. I plan to follow-up at a little later time which I discussed with Dr. ”

“My experience was very good and information presented well and accurate. Enjoyable experience. Thanks.”

“I liked the thorough exam and they followed up with me to get my hearing aid "just right for me" until I had a good fit. Friendly service from Dr. and staff. Made a scary process less scary. Location easy to find and get to. On time appointments, quick in and out. ”

“The service was excellent, the doctors really explained everything to where it made sense. The drive was a little long but worth the trip. No long waiting, thanks to the staff and I would recommend everyone to come here. Excellent, excellent service. Thank you. ”

“My experience at Advanced Hearing has always been very good. I have been coming here since 2011 and have not had any problems that were not addressed and solved. I would recommend highly. ”

“The folks at Advanced Hearing are great, kind, knowledgeable and understanding. I highly recommend them! ”

“I have great peace of mind knowing my ears are properly checked and I have amazing hearing aids! I am so blessed! ”

“Dr. McRae was great. Very personable and thorough. Walked me through the process and was very clear about my needs and hearing changes. Thanks.”

“Staff always friendly, pricing is excellent and I have referred friends. ”

“Options explained clearly, specific hearing loss frequencies explained well and overall easy/pleasant experience. ”

“Eveyone is so kind and helpful. It was a wonderful experience. They help me in all areas. Thanks so much. ”

“I was nervous to confront this problem. AHC made it easy and stress free. ”

“I was extremely impressed with the professionalism and knowledge of Dr. Hinrichs. She did a thorough exam and cleaning and explained my options for treatment. ”

“My experience was excellent. I can hear again.”

“The doctor was very professional and explained my results to me carefully. She really made me feel at ease and better about the results I received. The office staff were also very professional and helpful to explain my options. ”

“Very competent staff! Everybody in the office is friendly and fast. ”

“I got a great experience during my visit and screening test with Advance Hearing Center. The staff are very helpful and the doctor explained well all the things I need to know with regards to my hearing. ”

“The staff at Advanced Hearing have always been patient with all my questions regarding my hearing loss. They continually find ways to help me save money as I keep hearing!”

“My experience was wonderful, very informative and helpful. ”

“They are real nice to help you out when you don't have the money at the time. I tell people where I get my hearing aids. ”

“Dr. McRae is very personable and explains the mechanics of the hearing exam very well. We were very pleased with her services and her knowledge. ”

“I been to AHC for about 8 years now and it had always been a good experience. ”

“Had a great service. The staff are very helpful and friendly. ”

“Going to Advanced Hearing is always pleasurable. Everyone is nice and helpful. I feel my needs are met and everything is explained thoroughly. ”

“Very pleasant experience. Very friendly and knowledgeable. ”

“Everyone is so helpful. Got me in before my trip and got my hearing aids all tuned. I hear now!”

“Very thorough examination! Excellent!”

“Outstanding experience! Best customer service! More than I hoped for...”

“Had a great service. The staff are very helpful and friendly. ”

“Always a good experience, worth the drive ( we live in McKinney). They always are timely when keeping your appointment time. ”

“Today was the happy experience I've come to expect here. Everyone was friendly, efficient and the front office staff handled my insurance change with no pain to me. Great job. ”

“My experience was wonderful and stress free!”

“Very pleasant, quick and efficient. Minimal wait, they see you at your scheduled time. Friendly staff and front office personnel are A+ employees. ”

“Great staff and service. ”

“Very thorough and relaxed experience. I do wish the clinician told me her name. ”

“Annie is great! Patient and very thorough. Explains process and testing. Always smiling. Staff courteous and helpful. ”

“Great front office staff.”

“Great staff, always friendly, polite and very helpful. They came to Flower Mound Senior Center was what got me to get my hearing and now balance. ”

“The appointment went well and even though I arrived late, the technician performed part of the test. ”

“Everyone was really nice but I didn't quite get the relief that I wanted on my ear. They were nice enough to offer me a discount and I probably won't mind referring someone else here”

“Great office! Unlike many other types of doctor's I never wait long to be seen! The entire staff is friendly and professional.”

“The staff here is always professional and pleasant. They explain what they are going to do and any additional services that may be needed. ”

“The staff is polite and very organized. Thank you for your help with diagnosing my hearing. ”

“Very caring and knowledgeable staff. Affordable products for hearing loss. Thank you. ”

“Great staff. ”

“Very thorough. Improved hearing after adjustment. ”

“Very nice. ”

“I am very impressed, very well. Thank you. ”

“I have had great service. The distance from home is the only drawback. I wish there was an office in Mesquite. ”

“AHC has been very good in helping me to gain better understanding my hearing loss. I have been through about 3 sets of devices out. They work to make them the best possible for me. ”

“Very good customer service. ”

“Staff is friendly and courteous. Diligent in helping me keep appointments. Answer all questions via phone or in person as professionals. ”

“Friendly and excellent customer service. They came to our University Resource and Health Fair and returned for hearing aid evaluations. I would highly recommend. ”

“All my questions were answered with a smile. Amy was a joy to be with and very helpful. ”

“Positive and professional. ”

“Service is great. Great customer relations and service. The regular cleaning program in a great add to the services. I would highly recommend Advanced Hearing Center. ”

“Very helpful, knowledgeable and friendly staff. Been coming here for a few years and am very happy. ”

“Very helpful. Gave all kinds of information - how to use the aid. ”

“For the most part, I have been satisfied with the services provided for my hearing. My streamer (blue tooth) has not worked nice. I received my last hearing aids and seems not to be workable with them.”

“Wonderful staff and doctors. ”

“I was seen on time, service was good as I expected, as always. Melinda is a great representative for the company. ”

“Professional and experienced. ”

“Every appointment I've had has been very professional. Staff is very helpful and knowledgeable. Had my hearing aid repaired in a timely manner. Just wish it was closer to my residence. ”

“Very friendly, professional staff! No long wait, very accommodating with appointments. Audiologist answers questions fully, very thorough. ”

“I've always experienced great customer care. Kind, professional, clear communication, informative and personal. ”

“I have been coming to Advanced Hearing Center for a couple of years now and the staff has always been very helpful and knowledgeable. ”

“I enjoy coming here. Every time I come is a pleasant experience. The people are nice and professional. They will also go out of their way to help and assist you. ”

“Wonderful office atmosphere. Front desk and doctors are very pleasant and personable. Thank you all and have a wonderful day. ”

“Listened as I described problem. Provided loaner hearing aid while mine is sent off. Ensured all my questions/concerns answered. ”

“I have been coming to Advanced Hearing for nearly 10 years. They have been consistently caring and competent. I wouldn't consider going anywhere else. ”

“Been my first time on this clinic, it was a good experience. Service and personnel are taking the steps to provide the best service and attendance to patient's needs. ”

“Love you. You folks saved my marriage. Very informative and thorough. ”

“I've been going here since 2012 and it's always been a pleasant experience getting my new earmolds and new tubes everytime. ”

“Very fine service. ”

“The session was very helpful and most courteous. We will recommend this place to anyone with hearing loss. Thank you kindly. ”

“Friendly environment. Taking care of patient in every detail. ”

“Wax removal, not elegant but necessary. Effortless for me. Check-up, fine tune hearing, all you do is sit and they do all the work. Fast, friendly, efficient. ”

“Melinda was awesome!”

“My experience was good. Excellent customer service. Really good staff that takes the time to explain and is not being rushed thru testing or paperwork. ”

“I always receive great service. ”

“Great experience in both offices. ”

“They (office staff and audiologist) waited on me to the point of staying after hours. Great job.”

“Audiologist, June L., takes excellent care of me whenever I come in for annual hearing test and hearing aid fittings and cleanings. ”

“Everyone is great!! I have told my sister about Advanced!”

“From check-in to leaving, flawless. ”

“I have come here on several occasions for at least one year. I have always had great service. I am seen promptly, all is explained to me thoroughly and every issue I have is settled. Very good service. Thanks. ”

“Very professional and knowledgeable! Dr. Amy was very thorough and helpful. Entire staff of Advanced Hearing is so helpful and friendly. ”

“The tech and office personnel were great. My new hearing aids work well and I am happy with them. Was a misunderstanding about cost of equipment and they worked with me and made it right. Very grateful!!”

“It was great, they are all very friendly. Dr. was great, the procedure was very quick. ”

“Staff is very courteous, answers all questions. The office is clean, comfortable and inviting. ”

“Great and thanks so much!”

“Annie is a knowledgeable audiologist and very, very helpful to both my wife and I!”

“The visit was very pleasant and informative. Very good explanation of procedures. ”

“Excellent service. Very caring and courteous care!”

“We love the constant assistance we get so we know the hearing aids are still at their optimum performance. ”

“Dr. McRae explained the hearing test and the results to my satisfaction. ”

“I have been coming here for several years now and have been pleased every single time with the service and attention I have received as a patient. Highly recommend Dr. Hinrich and her staff. ”

“Stephanie was very professional and courteous. Most of all, she was attentive and persistent through the process and was sure to follow up at all times. ”

“Very pleasant! I was nervous but when it was time to make decision about the hearing aids, I was more comfortable. ”

“It was a great experience. Wished I would have done this years ago. ”

“Great staff and great service sums it up. From first appointment, to being fitted for hearing aids to follow up visits, this office takes care of its clients. Keep up the great service. I highly recommend Advanced Hearing Center.”

“I was recently diagnosed with age-related, high-frequency hearing loss and had to get hearing aids. My audiologist, Amy, fully explained the basics of using my new hearing aids and answered all my questions. She also prepared me for the adjustments I needed to make because of the restoration of hearing that had been deteriorating for so long.”

“Very fast and friendly service.”

“I went in because i was having hearing issues. I was tested in order to get to the root of the problem and the staff over there was extremely professional and helpful. I would definitely recommend this facility if you are experiencing any hearing issues.”

“Very professional yet welcoming and comfortable. The tests did not take long. There was an automated part where you just sit for about 5 minutes with the instrument in your ear (did not hurt). Then a manual part. They then explain the results and answer any questions. They have worked well with my insurance in the past, making the process very easy.”

“Great staff, and very satisfied with my results.”

“Love the doctors here. ”

“Great time. Friendly people. ”

“Meeting with Ann was great. She listened to my concerns with my previous hearing aids, suggested a change and once I got my fitting with Amy, I am so happy with the results. They feel great and I can hear. ”

“I liked the speed and clarity in the instructions the best. ”

“I like that you came to HMS. No better way to have no time wasted. Thank you. ”

“I had a nice and pleasant experience. Doctor was very helpful in helping me with my hearing aids. Answered all my questions and showed concern for my well being. ”

“My experience was excellent. Amy Arnett helped me with exercises for my dizziness where I felt instant relief. So glad for her and advanced hearing. ”

“I have always had good help and understanding of my hearing aids. ”

“Love the wonderfully helpful staff. Everyone has gone out of their way to make this the most positive experience.”

“I have been a patient at Advanced Hearing Center of Dallas and would definitely recommend there services. I’ve always been greeting by a friendly will knowledge staff and felt completely at ease during the entire process from the initial evaluation to my yearly exams. The audiologists that I have seen in the office have been very attentive and worked with me to insure my hearing aids were set correctly and answer any question or concerns I may have.”

“Advanced Hearing Center in Dallas has taken excellent care of me and my hearing problems over the course of many years. I would refer anyone with a hearing problem to only go to AHC.”

“This is my second visit to AHC. They treat patients well, giving good care. I really recommend AHC to anyone who has hearing problems. ”

“Excellent experience at Advanced Hearing Center. Audiologists are terrific, scheduling is always flexible to your needs and/or desire. ”

“I liked seeing the visual of my results and hearing clear explanations in layman's terms. ”

“Good explanation of the test. ”

“I liked how quickly the test was done. ”

“I enjoyed the testing. Staff was pleasant and helpful.”

“Easy testing, great explanations and teaching!”

“Explains procedures thoroughly, explains hearing function and dysfunction, cleans aids and replaces batteries, patient and thorough!”

“I have had a very good experience with the care I have got and would refer my friends. ”

“The staff is so helpful. They truly care about your concerns. They make each visit pleasant and answer all questions in a way you truly understand. ”

“Nice and easy, courteous and satisfied!”

“Everyone is helpful. Never have to wait long. Hearing aids work great! ”

“Thorough and complete, best review to date. ”

“My experience was great, no problems. ”

“The staff at the business is above and beyond helpful. They are very knowledgable about their product which helped me make the best decision for my hearing. I was so tired of saying 'what?' when my loved ones and others I came in contact with were talking to me and feeling like I was being left out of the conversation. But now WOW! I can hear them and thats a good feeling. Thank you Advance Hearing for helping me.”

“Very Nice Staff, very accommodating to my Elderly Dad. I would definitely recommend this practice to my friends! ~Michelle”

“The staff and Dr. McRae were extremely friendly. Dr. McRae explained each test and its results. As someone who had a bad experience previously, it was refreshing to have someone who seemed to really care. I will never mind the hour drive to the Plano office. ”

“What a wonderful experience! Staff was very friendly and knowledgeable! I would highly recommend if you are experiencing any hearing difficulties. ”

“The staff of Advanced Hearing Center has been wonderful, highly efficient and very knowledgeable. I can't say enough good things about my experience from day one! Dr. Hinrichs came to my place of employment to do hearing tests. I signed up because i thought my husband mumbled and he said I just couldn't hear! I didn't think I had a hearing problem at ALL! So much to my surprise... Dr. Hinrichs discovered I do have hearing loss. She was so kind and reassured me that she could help! She and her staff have been TERRIFIC from that day on. I have worked mainly with Amy Arnett to get get my hearing aids set up and my blue tooth equipment working. She has been so very patient and kind as I learn to manage all of it. She truly is the BEST! The front office staff, Melinda and Bridgette and the rest of the ladies at the office are so great. Truly a top notch organization.”

“Everyone was great, and answered all my questions. I will recommend your services. ”

“I have been going to Advanced Hearing Center for over 4 years. I have always received excellent service by all of their friendly and knowledgeable staff. They have helped me with not only my insurance but have help me with questions about wearing and maintenance of my hearing aids. I would highly recommend them to my family and friends!”

“Good service, attentive and knowledgeable ”

“Melinda is so sweet and on top of everything. She called me the same day my son's PCP referred us and has gone above and beyond to get my son in as soon as possible. Thank you Melinda for being so great at what you do!”

“Advanced Hearing Center was instrumental in getting my hearing aids approved. At the time of my hearing test, my insurance fully covered top-of-the-line hearing aids. By the time my claim was submitted, they had changed their policy. AHC fought for 6 months to get hearing aid approved and though they were not the original ones we wanted, they were great quality and included all of the Bluetooth gear I wanted.”

“I had my hearing exam at Advance Hearing Center in Grapevine, TX with the Audiologist, June Ledesma. She was very professional and put me at ease for each test. She explained exactly what I was going to experience and the purpose of each test. After we determined that I would indeed need hearing aids, she went over all my choices and the pros and cons of each. I would recommend Advanced Hearing Center for anyone needing to get their hearing tested. ”

“It's an easy process and very informative group.”

“Very efficient, quick and thorough. ”

“Office staff was responsive. Dr. McRae explained everything very well and presented several options. I'm very happy. ”

“Advance Hearing Center is great! Very helpful, very professional and took care of all the issues related to getting new hearing aids for my wife and myself. ”

“Shannon and Melinda in the front office are always so helpful and make me smile!”

“Very friendly and professional. They have made the transition to wearing hearing aids easy. ”

“Great staff! I like the location and excellent service!”

“I liked that they answered all my questions, they were kind and professional, the listened to my comments and questions and they were on time. ”

“Very helpful and polite. Good quality hearing test, very accurate. ”

“Everyone at AHC have been very nice. They give me all the info I need to make a decision for HA's. I've never gone anywhere else and anyone who asks me, I tell the to go to AHC. ”

“My experience was great!”

“Knowledgeable doctors and always helpful!”

“This office was great, very friendly. Dr. McRae was great. She cared about solving my hearing problem and getting me the right hearing aids. Very customer service oriented. Thank you so much!”

“Wonderful staff. They made me feel very comfortable and explained everything very well. ”

“My experience was great. Melinda at the front desk is very professional. ”

“Very courteous and professional staff, hi-tech hearing analysis, detailed explanation of treatment options, good follow-up and advanced reminders prior to appointment date. ”

“Had a great experience with the technician on my hearing aid. The instructions were well explained. ”

“Great service and great care. They helped me solve my hearing problems and worked with me on the solution. I recommend them highly. ”

“I was very pleased with the appointment and the professionalism of the doctor and staff. They explained my options well. ”

“My experience was good and friendly. ”

“I'm excited to have my hearing aid. Friendly staff helped me to get the right device. ”

“Excellent. ”

“I had a very good experience at AHC. The entire staff is very courteous and friendly. I liked the office set up and location. ”

“Enjoy the staff and how much they care. They always that time to listen.”

“Advanced Hearing was great to work with and took care of everything! A+++ Service”

“The best ever! Do not go anywhere else. ”

“Quick check in, no wait. Dr. McRae was patient with me when she had to remove wax buildup. She explained everything in detail before she did a procedure. She explained results thoroughly. ”

“I have been going here for over ten years. I love the staff and especially Dr. MH. ”

“The staff at Advanced Hearing are very courteous. They explain all procedures and options. They explain how to care for hearing aids and are helpful with all questions. I highly recommend Advanced Hearing. ”

“Great treatment and excellent attention to me. ”

“Great staff and customer support, always professional and makes the process is very easy. Would recommend to others. ”

“My experience was very pleasant. All of my questions were answered and the audiologist assisting with my brother was very helpful and really gentle with my brother. I would recommend you all to my family and friends. ”

“Dr. Ledesma is very patient and kind. She doesn't get frustrated with multiple questions. Office staff is helpful and friendly. Love the reminder calls. Highly recommend Advanced Hearing Center. ”

“Everyone was incredibly polite and worked patiently to find me the best options. I have no doubt that I walked out with something that will improve my life. ”

“Very professional, calm, no pressure to buy a device, very informative and very friendly. ”

“My experience was the best. The test I took, to me, was very knowledgeable and interesting but I could see where it really helps Dr. McRae know where you're at. Also, the experience there was very warming. I just love it there and would recommend you to go there. ”

“We love the quarterly checks on the hearing aids and everyone with whom we've met has been so helpful and wonderful! ”

“Excellent staff. ”

“My visit was pleasant and professional. ”

“My experience was great. Very informative and very helpful.”

“They are awesome. I highly recommend Advanced Hearing Center. ”

“Wonderful, friendly people. They will work around your schedule as long as you are reasonable. ”

“My experience was very positive. They were polite, considerate and courteous. The audiologist was very patient with me and answered all my questions regarding my hearing aids and test. I would recommend this office to anyone. ”

“If they had not been pursuing me, I would not be able to have one today after about 30 years! Thanks to them for making me hear my husband who has spasmodic dysphonia and do a better job at work!”

“Very helpful. Thank you.”

“Great staff. ”

“Everyone was so friendly and helpful. I would refer anyone here to check their hearing because you may not know what you are missing out on. ”

“This experience of first time hearing aids has been so simple and pleasant. I am hearing sounds I did not know I was missing until I heard them again for the first time in many years!”

“I liked the no wait time, friendly staff and doctor. Very clean office, efficient staff and the Dr. is very knowledgeable. ”

“The doctor is very knowledgeable and explains every aspect of your test. She answers any questions you have for her. She goes over how to correct your hearing problem with you and will follow-up with you in a couple of weeks. ”

“Easy to drive to, easy to park, nice efficient staff and I have full confidence in service I received. ”

“Excellent appointment scheduling and reminders. Thorough testing and results reviews. Pleasant experience!”

“They have always been supportive, timely and respectful when either my husband or myself have had an appointment. ”

“Very helpful and informative staff. ”

“June is very professional and extremely nice to work with. ”

“So happy each time I come in. I always leave feeling so much better about my hearing. Dr. McRae is awesome! ”

“Super friendly staff and extremely knowledgeable staff. Thanks for keeping me updated on the latest products and my insurance options. ”

“Pleasant surroundings, music to calm you, and the providers are very knowledgeable. Always a nice experience. I have been coming here for 8 years. ”

“They identified my need and my needs were met completely as has been the case with all previous visits to this office. ”

“This office is warm and friendly, thus creating a relaxed atmosphere, which most patients enjoy. Annie is knowledgeable and efficient in all that she does. She explains all aspects of testing and equipment thoroughly and professionally. She is a credit to your organization and to your profession. ”

“Dr. McRae is very skilled with children. My son is a difficult one but she was able to modify her exam to fit his behavior. ”

“Excellent service and friendly and knowledgeable staff!!”

“I highly recomend this office their are wonderful helpful.”

“Very professional & well trained staff. Recommend.”

“I have used another hearing aid company and Advanced Hearing Center made me feel more confident and have improved my hearing.”

“They were very helpful and are helping me get hearing aids with little out of pocket.”

“Customer service was wonderful! My hearing aids are so small and comfortable!”

“Very professional and informative. I was very happy with my experience. I highly recommend them.”

“Great place with very friendly staff. Dr. Hinrichs was very thorough in explaining the hearing aids design, how they worked and all of the functions for daily use. I highly recommend Advanced Hearing Center. ”

“The Advanced Hearing Company has provided excellent care for the past 3 years I've been a patient. I highly recommend them. Their examinations have been very thorough. ”

“Very pleasant experience. Professional and competent. I highly recommend the Advanced Hearing Center.”

“The staff and the service was great. Really enjoyed being treated by great professional.”

“Annie McCrae is the best. She took pains to make sure everything was done correctly. I felt very comfortable with her. I would recommend her highly. Thanks so much. ”

“Wish I would have come into AHC sooner. Should have not waited 5 years. (tired of saying what) so glad to have you guys and thankful for your expertise & kindness.”

“Great Experience and great service with Advanced Hearing Center! The staff are friendly and very knowledgeable. Its great hearing things that I've missed out on in recent years. Thank you! ”

“She was knowledgeable and helpful.”

“He was very friendly, great guy.”

“The front office was very friendly and helpful when I arrived for my appointment. The doctors were very knowledgable and professional and very thorough during the hearing test. I appreaciated everyone's professionalism during my visit to Advanced Hearing and will definitely recommend this practice to my friends. ”

“Dr King was very knowledgeable and easy to understand. She walked through every test so i could understand everything clearly. ”

“The whole office was so kind and professional. From the front office to the doctors. ”