HearingLife - Bayside

“I am very satisfied with the services at the Bayside office. Easy access for appointments and questions/issues. I have recommended them to everyone who has asked me regarding product and service.”

“The Bayside office is very conveniently located. Once you arrive the office is warm and welcoming as well as clean and bright. Staff are friendly and courteous as well as professional and knowledgeable. Everyone gets personal attention which shows they care about their patients on a higher level than some places. Overall excellent experience coming here and would not choose any other place for my hearing needs.”

“Very professional staff”

“My mother and I had very good experience at the audiology clinic. In particular Racquel was very helpful as a Spanish translator and very professional is describing and demonstrating proper use and maintenance of the hearing aids. I am thankful for her support.”

“In and out on time for my appointment. Courteous staff.”

“Dr. Samantha Hartnett was very professional and knowledgeable. Felt very confident in her care.”

“Very courteous and friendly staff ”

“I had a great check up. I could hear for the first time. I could get a great understanding of words in it’s true form. ”

“Ms. Sharon Philip was excellent. She really took the time to understand my father’s hearing needs in terms of options that were available to him and making sure that he was satisfied with the device. We never felt rushed in our appointments. The front desk called us the day before the appointment to remind us. Definitely would recommend this location.”

“Excellent service...helpful, convenient and overall pleasant and quick experience! I so appreciated this nicely designed system! ”

“Quick & friendly service ”

“After shopping many companies, hearing aids on January 2018 I purchased my hearing aids from this branch. To date the units needed many tweeks, adjustments, and returns. Know that this office does not make the devices but they stand behind the product. Dr Hal Freed is never to busy to run the procedures for the units, to the client and always with a smile. Sharon the technician Is very knowledgeable, exceptionally patient, more then able to resolve any problem with the units, will tirelessly demonstrate their use until the client knows how to use the product. As for the front desk, Cassie, BB, and Destiny are very courteous, and will resolve problems and accommodate appointments to fit the clients needs. All in all I would strongly recommend this establishment with a four and a half star ratting. ”

“My experience there was first rate. Ms. Philip was very helpful and informative concerning my hearing aid choices. She explained in great detail how to use and take care of the devices. Dr. Freed is very knowledgeable and helpful in explaining how I lost more hearing in one ear over the other which I found to be a relief. He is very personable and makes you feel very at ease. He answered all my questions to my satisfaction and he recommended the best device suited to my needs. The hearing aids have made a significant improvement in my life, to the point that I regret waiting so long to get them. I would recommend anyone in need of a hearing device to visit his practice. You will be very pleased that you made the choice to see him.”

“I cannot say enough about Dr. Freed and the entire staff at the Bayside location. They truly treated my mother like family. Their patience, passion and care is beyond words. We will be forever grateful to Dr. Freed. ”

“Dr. Freed took the time to give me a comprehensive hearing evaluation. It appears that over the years my ability to hear has decreased. Upon his analysis of my condition he recommened a set of hearing aids that improved my hearing ability at the higher spectrum. Now I was also so very pleased with Sharon Phillip, his assistant who spent a considerable time with me making adjustments to the level that the sound from the aids is a so very close to the same sounds without the aid. Furthermore, she fitted me with the most comfortabe "buds" for my ears that I no longer wish to pull them out of my ears. To conclude my hearing has improved since the aids are working better and the fit in the ears is no longer a distriction. I also must include the the two ladies at reception. They are kind, warm and highly professional.”

“Recently I found out I have Tinnitus. I have visited 3 ENT doctors and their diagnosis was stress and just live with it because there is no medication for T. I was more depressed after leaving their offices. Then I went to see Dr. Hal Freed and he has a very pleasant and friendly personality not like other typical doctors. He performed all the tests and provided me recommendations and for the first time I feel there is hope. This gives me positive attitude to face the challenge to manage my T. ”

“I called the Bayside Office help. I am a client. My question was that I wanted to replace the installed microphone with a new one. All I wanted to know was the replacement tab blue or black for the proper replacement for my hearing aid. I have the blue and black tabs my aid is the Oticon Alta2Pro. They could not answer my question and an office appointment was required . You sell hearing aides and distribute supplies for this device and an appointment is needed for the answer. What even made this experience even worse, they hung up on me! ”

“It was my first visit and I must say I was extremely satisfied. Great service. Friendly staff. Dr. Hal Freed has a personality that was down to earth. I felt very comfortable explaining my loss of hearing situation to him. His recommendation was a very small hearing aid which is not noticeable to other people. I was concerned about that. LOL. Good service and a friendly staff goes a long way these days because those things are hard to find. :) ”

“Hal Freed explained everything in a very special way, I'm very happy! I went back after a year to get the battery charging unit with the batteriees used for that system. I was in and out of the Bayside NY office thanks to the professional way Kimberley and Sharon handled my situation. ”

“My grandmother has hearing aids from here. Every time we go for adjustments Dr. Freed takes great care of her and gives her plenty of time. He clearly cares about his work and his patients. Excellent service! Thank you! ”

“the product did not live up to expectations. after one year of purchase and office visits I have given up. RATING ZERO. ”

“I suggest that you carefully review your contract before your sign it. What I was told during my first visit was very different than what appeared in the contract. I guess I am too trusting. You may want to know that if you are dissatisfied with your hearing aids and return them you are liable for 10% of the cost per hearing aid. That can come out to quite a sum if your hearing aids cost as much as $4900. In addition if you are told that if you lose your hearing aid, the loss is covered, that is not true. There is a 25% fee which came out to over $625. Buyer beware! Check that contract carefully before you sign. To add insult to the injury, the hearing aid does not even help with my hearing loss.”

“I didn't feel rushed. I liked that any questions I needed answered, were answered.”

“The staff and Dr. Freed are great. Very professional! ”

“I liked the doctor, very professional.”

“I thought he was good with me. ”

“Very seemless - they answered all my questions. Very competent. ”

“Very expensive place to buy hearing aids. He is very nice until you buy the hearing aids after that he doesnt give you enough time. ”

“The doctor was very nice and professional.”

“The doctor was very professional and very courteous.”

“The staff is wonderful. They are there to help you. Jonathan Getreu,who is my audiologist, treats you with the best of care. I would recommend him and Hearing health.”

“They were quick and courteous.”

“They were very nice.”

“They were very courteous and great with the elderly.”

“I liked that I didn't have to wait too long.”

“Everyone is nice and polite.”