Allied Hearing - Mt Pleasant
Clinic staff

Shannon Smith,
Au.D.
Audiologist
Dr. Shannon Smith entered the field of Audiology vowing to make a difference in peoples' lives by helping them to hear better. Her primary goal is to provide you with the best professional service, the latest in amplified technologies and optimum value for your money. She believes that education and experience are key to providing you with an EXCEPTIONAL experience.
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 85 verified patient reviews for Allied Hearing - Mt Pleasant! Their average review score is 4.94 () from 85 reviews.
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“Melissa is fantastic! I’m getting the help I need.”
04/06/2021 Review submitted online
“Melissa always does a Great Job and Thanks to their Team”
03/23/2021 Review submitted online
“These folks are great and very helpful with making sure you get what you need for any type of hearing issues. ”
02/18/2021 Review submitted online
“This is by far the best group of people to help with your hearing concerns. They exceed expectations in every way. ”
02/17/2021 Review submitted online
“The entire staff is excellent. Everyone is helpful making sure I have the best hearing possible. They have had curb side service, which I used 3 times so far. ”
01/31/2021 Review submitted online
“I had the best experience with hearing professional than I ever had, she was very personable, kind, knowledgeable, detailed. I would recommend anyone to visit her. Thank you for a great experience. ”
01/15/2021 Review submitted online
“When I have a problem, I never have to wait for assistance. I have always been treated professionally and courteously. Everyone there makes you feel as though they really care. Thanks for taking me on as a patient. ”
11/23/2020 Review submitted online
“Always very helpful and friendly,they always make sure you have everything you need.”
10/20/2020 Review submitted online
“Purchased my Starkey aid in FL while a “snowbird” but had issues in MI in summer, and Allied Hearing was very quick to help me. I feel they will do their best for anyone, not just a customer.”
10/19/2020 Review submitted online
“The folks at Allied are my heroes! I went lots of years with my hearing issues until I was introduced to the people at Allied, I love them all! Thanks ”
10/19/2020 Review submitted online
“The people here were very professional and courteous. I was treated with kindness and care.”
10/11/2020 Review submitted online
“The staff is knowledgable and friendly. I feel safe entrusting my hearing needs to the staff at Allied Hearing. ”
10/10/2020 Review submitted online
“Always very helpful and friendly.”
09/23/2020 Review submitted online
“Great service! Staff are very competent and cordial! ”
09/04/2020 Review submitted online
“Everybody very helpful and understanding. Not pushy, but informative. Would definitely recommend. ”
08/31/2020 Review submitted online
“Pleasant staff and good experience. ”
08/28/2020 Review submitted online
“Always receive professional, courteous and efficient service. Very enjoyable experience.”
08/25/2020 Review submitted online
“For years now I always got the treatment and support I needed. ”
08/25/2020 Review submitted online
“The service you get at Allied Hearing is excellent. Any time I need service done on my aids. Nick goes above and beyond for help and service on them. Thanks so much again. ”
11/30/2017 Review received via mail
“My world was very "silent". Now I can hear the birds sing, hear the "breeze". I hear the waterfalls and my life has been blessed. P.S. I never want to go back to the "silent". Thank you!”
10/05/2017 Review received via mail
“My experience was very good with helpful care. Problems fitting but patience and care. ”
10/04/2017 Review received via mail
“Dad's hearing has been improved so much after being seen by Dr. Smith at Allied Hearing. Dad was able to hear me great for the first time in 20 years. It was a blessing to no longer have to shout to be heard. ”
09/22/2017 Review received via mail
“Friendly staff, caring Docs who are willing to work hard and patiently to get good adjustment. ”
09/19/2017 Review received via mail
“He has had very good service, friendly staff and always ready to help.”
09/19/2017 Review received via mail
“Always treated great! Thank you Shannon for the luncheon and your friendship. ”
09/19/2017 Review received via mail
“Very pleasant experience all around!”
09/18/2017 Review received via mail
“Very good experience. ”
09/18/2017 Review received via mail
“Been very helpful. ”
09/18/2017 Review received via mail
“They take good care of you. ”
09/18/2017 Review received via mail
“My experience was very good. ”
09/18/2017 Review received via mail
“A+ for care and concern and personalized care. Got my first hearing aid at Mayo Clinic. Got my next ones from Allied soon after you. ”
09/18/2017 Review received via mail
“Very nice people to work with. ”
09/18/2017 Review received via mail
“Everyone is most helpful, friendly and smart! ”
09/18/2017 Review received via mail
“Very helpful and caring. ”
09/18/2017 Review received via mail
“Allied Hearing is all about customer service. They take care of your every need! Excellent service! ”
09/18/2017 Review received via mail
“Personnel are WONDERFUL. Love the system set up at Sacred Heart Church in town. ”
09/18/2017 Review received via mail
“I am very happy with Allied Hearing. If you have any questions or problems, they are ready to help you right away. You don't have to wait. They have given me my hearing. ”
09/18/2017 Review received via mail
“Great people to deal with, always cheerful. ”
09/18/2017 Review received via mail
“My experience was perfect. Everyone is very caring and nice. And my hearing aids are great!! Thank you so very much. ”
09/18/2017 Review received via mail
“I have been an Allied Hearing Customer for six years. I am 100% pleased with both the service and the performance of the hearing aids they provide. The staff is friendly and I have complete confidence I have made the right choice. ”
09/18/2017 Review received via mail
“Very good service and very informative. Seems very educated on the equipment he was offering. ”
08/10/2017 Review received via mail
“Dr. Gauthier is the 6th person I have dealt with about hearing aids. He was by far the most knowledgeable of them all. He will be my Dr. from now on. The whole staff was very friendly. ”
07/17/2017 Review received via mail
“So friendly, personal, not just another customer! Willing to work with me in getting adjusted to new aids (first), adjust, explaining and easy, free parking. ”
07/06/2017 Review received via mail
“Dr. Shannon is personable and thorough in her examinations. She takes my concerns seriously and is willing to try several ways to get my hearing the best it can be. I know I'm in the best of hands with them. ”
05/17/2017 Review received via mail
“The girl that helps cleaning and taking care of your hearing aids is always helpful, nice and intelligent. I have a good experience every time. ”
05/17/2017 Review received via mail
“I liked the way that Dr. Kern was so thorough in his treatment and explaining everything. The office has a very calm environment. This is my second set of hearing aids with them, and the staff is great. Thank you Allied. ”
05/12/2017 Review received via mail
“The staff is always welcoming and ready to answer and questions or concerns. A professional and well trained staff. ”
05/05/2017 Review received via mail
“Everyone's personality was super. Also, great service. We would recommend this place anytime. ”
05/03/2017 Review received via mail
“I have wore hearing aids for over 25 years and with my new aid, I have never been able to hear better. Everyone is so professional and courteous. ”
03/22/2017 Review received via mail
“If I'm sitting someplace if it's noisy, I can still hear the people at the table. That was an experience I never had before. These are my third set of hearing aids. ”
03/15/2017 Review received via mail
“It was great. Everyone there were awesome people, enjoyed them all. ”
03/15/2017 Review received via mail
“They are professional, kind and helped my dad so much. He hasn't heard this well since before the hearing loss. ”
03/09/2017 Review received via mail
“They were very friendly and helpful. Didn't need to wait a long time, they are very good about changing appointments due to weather conditions, changes due to snow or ice storms. ”
01/26/2017 Review received via mail
“The staff are all very helpful, kind and great to work with. The testing, setting up hearing aids and explanations seemed very professional and current. I love my hearing aids, they have made a tremendous difference in my quality of life. ”
12/19/2016 Review received via mail
“As an older person, I was nervous about the whole process of getting a hearing aid. I have never been treated better than at Allied. They all were wonderful and made me so comfortable. Great crew! ”
11/08/2016 Review received via mail
“Very helpful, answered all my questions. Ran tests and make sure your hearing is right for you. They do a good job. ”
08/23/2016 Review received via mail
“First, everyone is friendly and well trained. From the front desk to the tech working hard to ensure I can hear and maintain my hearing aids in great working order and keeping one informed of what i need to do. ”
06/21/2016 Review received via mail
“I liked the individual attention to my needs and all questions answered thoroughly. ”
05/25/2016 Review received via mail
“I am a medically expensive person and am working with many health professionals. Allied hearing is my favorite because I get treated with respect and dignity. The outstanding staff strives to meet all of my hearing issues a professional, caring and timely manner. ”
05/23/2016 Review received via mail
“Your office staff is every bit as professional, friendly, helpful, warm and caring as the audiologist. Our entire family has been most happy with the care you've given our mother. ”
04/20/2016 Review received via mail
“The atmosphere is very professional, thorough and down home atmosphere. ”
03/29/2016 Review received via mail
“Everyone treats you so nice and with so much respect. They are very professional also. I have felt this way since day one. Thank you.”
03/28/2016 Review received via mail
“I like that everyone treats you so nice and with so much respect. They are very professional also. I have felt this way since day one. Thank you.”
03/18/2016 Review received via mail
“I appreciated the sincerity and friendliness. ”
02/18/2016 Review received via mail
“They are very caring, very thorough.”
11/11/2015 Review verified by phone
“Professional exam. Thorough. Concern for each patient. They desire to satisfy their patients and offer continuing service with great generosity and kindness. ”
11/09/2015 Review received via mail
“Five stars! Thank you!”
11/09/2015 Review received via mail
“I like Melissa & Sam — friendly greeting(s). Excellent, competent customer service. I'm a repeat customer and will continue visiting this business. ”
10/27/2015 Review received via mail
“I give them a rating of four only because of I had an issue of reaction to domes on hearing aids (squealing, ears swelling, moistness) I may be allergic to some domes. The staff is excellent in taking care of it. ”
10/27/2015 Review received via mail
“I liked the knowledge of personnel — helpful when needed. Good rapport with patient.”
10/26/2015 Review received via mail
“After 20 years of hearing aids that I didn't wear because I still couldn't hear, I now have hearing aids that I put in when I get up and remove at bedtime. I can hear. Thank you Dr. Smith. ”
10/21/2015 Review received via mail
“I've known her for a long time. They've always been very helpful, willing to accommodate any issues I may have or needs that I may have.”
09/09/2015 Review verified by phone
“They are very nice people and their hearing aids are very good products. ”
11/29/2014 Review received via mail
“We like the friendly staff, the committment to quality hearing and the exceptional service. They get it right. ”
11/29/2014 Review received via mail
“I liked the thoroughness and the friendliness of the whole staff. They are committed to your total satisfaction. The audiologist explains and demonstrates your hearing loss and what they will do to enhance your hearing for maximum enjoyment.”
09/08/2014 Review received via mail
“The service has been a highlight! Instead of talking me into a new pair of hearing aids, they have taken care of my old ones. I couldn't be happier.”
06/18/2014 Review received via mail
“I have had two sets of hearing aids before and they turned out not very good. So I tried again. Shannon Smith Aud of Alma found the ones I needed and as of now I can hear. It is wonderful to hear again.”
03/19/2014 Review received via mail
“I like coming here. They do an exceptionally good job looking after both me and my hearing aids. Thank you!”
03/12/2014 Review received via mail
“They are very courteous and helpful. My hearing aids get wax build-up and they clean them for me. Also, I'm glad they opened the Alma office - saves driving to Mt. P. ”
03/04/2014 Review received via mail
“I like the patience Shannon Smith had with me. Also, her office girl is very efficient and kind.”
12/19/2013 Review received via mail
“The staff is GREAT!! The new aids work well. I like the free batteries for a year!”
10/29/2013 Review received via mail
“The staff at Allied Hearing have been wonderful. I am very satisfied with all of my visits. Thanks to all.”
10/29/2013 Review received via mail
“Great customer service! Always ready to give friendly and fast help. Why go to someplace else? ”
09/24/2013 Review received via mail
“I really liked the directional microphone. It was great to hear friends while in a crowd. Also, I can hear my great grandchildren - perfect. The phone setting is great too!”
03/12/2012 Review received via mail
“I liked the service after the fact is great! The aids are very helpful and I would recommend Allied Hearing to anyone! Thanks guys!”
03/09/2012 Review received via mail
Clinic details
About this hearing center
At Allied Hearing, you will work with experienced professionals that will give you expert advice regarding your hearing care needs. If amplification is warranted, we will provide you with extraordinary technology. When you work with Allied Hearing, you can be sure you will receive excellent service and exeptional value.
Hearing care services
* Comprehensive Hearing Evaluations for all ages * Tinnitus Evaluations * Individualized treatment solutions for those with hearing difficulty, including the latest in extraordinary amplified technologies
Hours of operation
Sunday | Closed |
Monday | 9:00 am - 5:00 pm |
Tuesday | 9:00 am - 5:00 pm |
Wednesday | 9:00 am - 5:00 pm |
Thursday | 9:00 am - 5:00 pm |
Friday | 9:00 am - 5:00 pm |
Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Cash
- Check
- Debit