Staff

Shannon Smith,
Au.D.
Audiologist
Dr. Shannon Smith entered the field of Audiology vowing to make a difference in peoples' lives by helping them to hear better. Her primary goal is to provide you with the best professional service, the latest in amplified technologies and optimum value for your money. She believes that education and experience are key to providing you with an EXCEPTIONAL experience.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 125 verified patient reviews for Allied Hearing - Mt Pleasant! Their average review score is 4.92 () from 125 reviews.
Write a review Sort by:
“Found them to be very professional and welcoming. You felt they like what they do!”
04/25/2023 Review submitted online
“Friendly professional caring. Explained my concern and went to work on correcting it. So glad I came to allied hearing for their service.”
04/13/2023 Review submitted online
“Allied Hearing has provided excellent service to me for many years now.”
04/10/2023 Review submitted online
“Always very helpful and friendly, they get you right in. I have recommended them to many.”
04/03/2023 Review submitted online
“Allied Hearing has been a trusted hearing clinic for both my mother and me. They are very thorough, very knowledgeable, and focused on helping me to hear better. Any questions that I may have are answered quickly and competently .”
03/24/2023 Review submitted online
“I was greeted by a friendly person, and invited to sit down. Michelle was with me in a few minutes, friendly. She cleaned and checked my hearing aids in a short time and I was done until another 6 months. Couldn't be better.”
03/03/2023 Review submitted online
“Allied does a great job of keeping everything current with the hearing aids. They are very proactive. ”
03/03/2023 Review submitted online
“They were very helpful in selecting a hearing aid and made sure they got me what I needed. ”
02/09/2023 Review submitted online
“Allied Hearing is the best!!! I have recommended them to several people. They are caring and patient. My hearing aide’s have changed my life. Friendly and pleasant. Thanks to all of the staff.”
01/03/2023 Review submitted online
“The service and outcome was super.”
12/15/2022 Review submitted online
“One of my devices was fading in and out. I called the office to see if Patrick was available and they had me scheduled within a half hour the same day. I was 15 minutes early, Patrick came out, checked the problem, fixed it, no charge, I was gone in 5 minutes with a huge smile on my face! The service is second to none!”
11/29/2022 Review submitted online
“ For many years, Allied Hearing has kept my hearing ability just great! I can hear through walls and around corners! My last visit with Melissa was super. She cleaned and tweaked my Audigy AGXRs and answered all my questions. Very professional and very pleasant service!”
11/21/2022 Review submitted online
“Melissa was great and did a good job. Thank you!!””
09/29/2022 Review submitted online
“Shannon was very knowledgeable. The whole staff was a pleasure to work with. They take the time to make sure your hearing aids are working perfectly for you. I noticed drastic improvements after just one week of wearing them.”
09/11/2022 Review submitted online
“Very efficient. They listen well and take prompt and effective action. A very pleasant experience. Thanks to the entire staff.”
08/24/2022 Review submitted online
“Melissa did a great job. Thank you!!”
08/23/2022 Review submitted online
“The service was great ”
07/23/2022 Review submitted online
“I'm enjoying my hearing aids and nice to hear. Everyone was very friendly and helpful. I recommend them if you are looking for hearing test. ”
06/27/2022 Review submitted online
“The entire staff is very kind and efficient!”
05/18/2022 Review submitted online
“The staff were excellent. They confirmed for me what my needs should be and also sent my records for what I needed. I would highly recommend them.”
05/13/2022 Review submitted online
“My new hearing aids are blue tooth to my cell phone. And the caption all phone is nice n loud for me to get my calls on landline and later when I have internet it will be text n voice. I am so happy.”
05/06/2022 Review submitted online
“Everyone was very friendly, explained things well, great building and staff. ”
04/20/2022 Review submitted online
“It starts with the people who greet you just inside the door. They are pleasant, efficient, very helpful, and take care of you promptly. My doctor, Dr. Rose, was all I hoped for. THis was my first meeting with her although I have been a patient with Allied Hearing for years. She has a welcoming smile, very personable, makes one comfortable, and listened to my problems. She administered the hearing test which went smoothly, in part, because she told my exactly what to expect each step of the way. The results were I am currently testing one of their new hearing aids. It works great and ,truthfully, provides more clarity than my current ones. I have until Monday to decide if I will go with new ones. It was a delight to meet and work with Dr. Rose and I look forward to having her as my doctor.”
04/19/2022 Review submitted online
“I have been a client for about ten years and have always received personable and professional service from Melissa and other folks at Allied Hearing. They won’t recommend something that isn’t right for you and life has always been better for me with the better hearing they provide. Highly recommended!”
04/06/2022 Review submitted online
“I have always had excellent service at Allied Hearing! Everyone is very friendly, knowledgeable and professional!! They make you feel valued as a customer. I always recommend them to people I know!!”
03/24/2022 Review submitted online
“I have been coming to Allied Hearing for many years now. Am extremely comfortable with their staff and their suggestions. All of the staff enjoy their work and are just wonderful with the patients. Really like the fact that they are now working with various VA clinics so they are able to handle my hearing aid issues locally. ”
02/25/2022 Review submitted online
“Melissa was great! I appreciated her hearing knowledge and expertise about the hearing process. As the child of two parents with hearing problems, I was particularly interested in the genetic implications of hearing loss, along with the aging process and how it relates to cognition in older adults.”
02/24/2022 Review submitted online
“Melissa was very thorough. She answered all questions that I had and made the entire experience great.”
02/18/2022 Review submitted online
“I went to ask how long a wait it is for diagnostic testing. The wheels are moving too slowly to get in for testing at another (reputable) local clinic. My questions were answered well, options were presented, and things brought up that I didn’t know are factors! I left with an appointment 2.5 weeks out, and know who else I need to contact before that. My sister and a neighbor are already clients, and I knew of their positive experiences. ”
02/18/2022 Review submitted online
“I had a not very specific complaint about my hearing aids. Melissa figured it all out, explained it very well and solved the problem.”
02/14/2022 Review submitted online
“i have been a patient for several years now and have always been happy with their professionial and caring ways I wouldnt go anywhere else. Thanks to the whole team,”
01/18/2022 Review submitted online
“Top of the line! Always satisfied. Would recommend their service to everyone.”
12/06/2021 Review submitted online
“Excellent service, start to finished. Very pleased!”
11/26/2021 Review submitted online
“My hearing eval was very thorough and professional. Melissa was very detailed in her explanation of it.”
11/18/2021 Review submitted online
“I have used Allied Hearing for years and found them to always be helpful and willing to take the extra step to make sure you have the best hearing care. If you have a problem they are always there to work with you. The staff is always friendly and courteous ”
09/22/2021 Review submitted online
“My appointment with Dr. Smith was very thorough and informative. She actively listened to my concerns, explained my results thoroughly, and helped me find solutions. I was very pleased with my experience at Allied Hearing!”
09/21/2021 Review submitted online
“My Appt on Aug 16, 2020: I was very satisfied with Dr Smith, even though I didn’t like it that she determined I had a hearing loss. I had several questions that she answered completely. I would definitely recommend Dr Smith and her staff.”
08/18/2021 Review submitted online
“The staff at Allied Hearing are very professional and pleasant. I got my hearing test, which they reviewed the results with me. Then recommended the hearing aids they thought would be best for my situation. Now just waiting for the hearing aids. Very satisfied. Would highly recommend.”
08/03/2021 Review submitted online
“The whole staff are professional in dealing with me. I have had difficulty adjusting to hearing aids and they have worked with me each time to help in getting the right volume and type of hearing aids. They have a clear understanding of my problems and never once have I felt I was a "bother" to them. The service is quick and easy. Thank you Allied hearing. ”
05/22/2021 Review submitted online
“My experience with Dr. Smith and the Staff at Allied Hearing was excellent. Dr. Smith was thorough and professional. I feel assured that my hearing loss will be addressed in the best way possible.”
05/06/2021 Review submitted online
“Melissa is fantastic! I’m getting the help I need.”
04/06/2021 Review submitted online
“Melissa always does a Great Job and Thanks to their Team”
03/23/2021 Review submitted online
“These folks are great and very helpful with making sure you get what you need for any type of hearing issues. ”
02/18/2021 Review submitted online
“This is by far the best group of people to help with your hearing concerns. They exceed expectations in every way. ”
02/17/2021 Review submitted online
“The entire staff is excellent. Everyone is helpful making sure I have the best hearing possible. They have had curb side service, which I used 3 times so far. ”
01/31/2021 Review submitted online
“I had the best experience with hearing professional than I ever had, she was very personable, kind, knowledgeable, detailed. I would recommend anyone to visit her. Thank you for a great experience. ”
01/15/2021 Review submitted online
“When I have a problem, I never have to wait for assistance. I have always been treated professionally and courteously. Everyone there makes you feel as though they really care. Thanks for taking me on as a patient. ”
11/23/2020 Review submitted online
“Always very helpful and friendly,they always make sure you have everything you need.”
10/20/2020 Review submitted online
“Purchased my Starkey aid in FL while a “snowbird” but had issues in MI in summer, and Allied Hearing was very quick to help me. I feel they will do their best for anyone, not just a customer.”
10/19/2020 Review submitted online
“The folks at Allied are my heroes! I went lots of years with my hearing issues until I was introduced to the people at Allied, I love them all! Thanks ”
10/19/2020 Review submitted online
“The people here were very professional and courteous. I was treated with kindness and care.”
10/11/2020 Review submitted online
“The staff is knowledgable and friendly. I feel safe entrusting my hearing needs to the staff at Allied Hearing. ”
10/10/2020 Review submitted online
“Always very helpful and friendly.”
09/23/2020 Review submitted online
“Great service! Staff are very competent and cordial! ”
09/04/2020 Review submitted online
“Everybody very helpful and understanding. Not pushy, but informative. Would definitely recommend. ”
08/31/2020 Review submitted online
“Pleasant staff and good experience. ”
08/28/2020 Review submitted online
“Always receive professional, courteous and efficient service. Very enjoyable experience.”
08/25/2020 Review submitted online
“For years now I always got the treatment and support I needed. ”
08/25/2020 Review submitted online
“The service you get at Allied Hearing is excellent. Any time I need service done on my aids. Nick goes above and beyond for help and service on them. Thanks so much again. ”
11/30/2017 Review received via mail
“My world was very "silent". Now I can hear the birds sing, hear the "breeze". I hear the waterfalls and my life has been blessed. P.S. I never want to go back to the "silent". Thank you!”
10/05/2017 Review received via mail
“My experience was very good with helpful care. Problems fitting but patience and care. ”
10/04/2017 Review received via mail
“Dad's hearing has been improved so much after being seen by Dr. Smith at Allied Hearing. Dad was able to hear me great for the first time in 20 years. It was a blessing to no longer have to shout to be heard. ”
09/22/2017 Review received via mail
“Friendly staff, caring Docs who are willing to work hard and patiently to get good adjustment. ”
09/19/2017 Review received via mail
“He has had very good service, friendly staff and always ready to help.”
09/19/2017 Review received via mail
“Always treated great! Thank you Shannon for the luncheon and your friendship. ”
09/19/2017 Review received via mail
“Very pleasant experience all around!”
09/18/2017 Review received via mail
“Very good experience. ”
09/18/2017 Review received via mail
“Been very helpful. ”
09/18/2017 Review received via mail
“They take good care of you. ”
09/18/2017 Review received via mail
“My experience was very good. ”
09/18/2017 Review received via mail
“A+ for care and concern and personalized care. Got my first hearing aid at Mayo Clinic. Got my next ones from Allied soon after you. ”
09/18/2017 Review received via mail
“Very nice people to work with. ”
09/18/2017 Review received via mail
“Everyone is most helpful, friendly and smart! ”
09/18/2017 Review received via mail
“Very helpful and caring. ”
09/18/2017 Review received via mail
“Allied Hearing is all about customer service. They take care of your every need! Excellent service! ”
09/18/2017 Review received via mail
“Personnel are WONDERFUL. Love the system set up at Sacred Heart Church in town. ”
09/18/2017 Review received via mail
“I am very happy with Allied Hearing. If you have any questions or problems, they are ready to help you right away. You don't have to wait. They have given me my hearing. ”
09/18/2017 Review received via mail
“Great people to deal with, always cheerful. ”
09/18/2017 Review received via mail
“My experience was perfect. Everyone is very caring and nice. And my hearing aids are great!! Thank you so very much. ”
09/18/2017 Review received via mail
“I have been an Allied Hearing Customer for six years. I am 100% pleased with both the service and the performance of the hearing aids they provide. The staff is friendly and I have complete confidence I have made the right choice. ”
09/18/2017 Review received via mail
“Very good service and very informative. Seems very educated on the equipment he was offering. ”
08/10/2017 Review received via mail
“Dr. Gauthier is the 6th person I have dealt with about hearing aids. He was by far the most knowledgeable of them all. He will be my Dr. from now on. The whole staff was very friendly. ”
07/17/2017 Review received via mail
“So friendly, personal, not just another customer! Willing to work with me in getting adjusted to new aids (first), adjust, explaining and easy, free parking. ”
07/06/2017 Review received via mail
“Dr. Shannon is personable and thorough in her examinations. She takes my concerns seriously and is willing to try several ways to get my hearing the best it can be. I know I'm in the best of hands with them. ”
05/17/2017 Review received via mail
“The girl that helps cleaning and taking care of your hearing aids is always helpful, nice and intelligent. I have a good experience every time. ”
05/17/2017 Review received via mail
“I liked the way that Dr. Kern was so thorough in his treatment and explaining everything. The office has a very calm environment. This is my second set of hearing aids with them, and the staff is great. Thank you Allied. ”
05/12/2017 Review received via mail
“The staff is always welcoming and ready to answer and questions or concerns. A professional and well trained staff. ”
05/05/2017 Review received via mail
“Everyone's personality was super. Also, great service. We would recommend this place anytime. ”
05/03/2017 Review received via mail
“I have wore hearing aids for over 25 years and with my new aid, I have never been able to hear better. Everyone is so professional and courteous. ”
03/22/2017 Review received via mail
“If I'm sitting someplace if it's noisy, I can still hear the people at the table. That was an experience I never had before. These are my third set of hearing aids. ”
03/15/2017 Review received via mail
“It was great. Everyone there were awesome people, enjoyed them all. ”
03/15/2017 Review received via mail
“They are professional, kind and helped my dad so much. He hasn't heard this well since before the hearing loss. ”
03/09/2017 Review received via mail
“They were very friendly and helpful. Didn't need to wait a long time, they are very good about changing appointments due to weather conditions, changes due to snow or ice storms. ”
01/26/2017 Review received via mail
“The staff are all very helpful, kind and great to work with. The testing, setting up hearing aids and explanations seemed very professional and current. I love my hearing aids, they have made a tremendous difference in my quality of life. ”
12/19/2016 Review received via mail
“As an older person, I was nervous about the whole process of getting a hearing aid. I have never been treated better than at Allied. They all were wonderful and made me so comfortable. Great crew! ”
11/08/2016 Review received via mail
“Very helpful, answered all my questions. Ran tests and make sure your hearing is right for you. They do a good job. ”
08/23/2016 Review received via mail
“First, everyone is friendly and well trained. From the front desk to the tech working hard to ensure I can hear and maintain my hearing aids in great working order and keeping one informed of what i need to do. ”
06/21/2016 Review received via mail
“I liked the individual attention to my needs and all questions answered thoroughly. ”
05/25/2016 Review received via mail
“I am a medically expensive person and am working with many health professionals. Allied hearing is my favorite because I get treated with respect and dignity. The outstanding staff strives to meet all of my hearing issues a professional, caring and timely manner. ”
05/23/2016 Review received via mail
“Your office staff is every bit as professional, friendly, helpful, warm and caring as the audiologist. Our entire family has been most happy with the care you've given our mother. ”
04/20/2016 Review received via mail
“The atmosphere is very professional, thorough and down home atmosphere. ”
03/29/2016 Review received via mail
“Everyone treats you so nice and with so much respect. They are very professional also. I have felt this way since day one. Thank you.”
03/28/2016 Review received via mail
“I like that everyone treats you so nice and with so much respect. They are very professional also. I have felt this way since day one. Thank you.”
03/18/2016 Review received via mail
“I appreciated the sincerity and friendliness. ”
02/18/2016 Review received via mail
“They are very caring, very thorough.”
11/11/2015 Review verified by phone
“Professional exam. Thorough. Concern for each patient. They desire to satisfy their patients and offer continuing service with great generosity and kindness. ”
11/09/2015 Review received via mail
“Five stars! Thank you!”
11/09/2015 Review received via mail
“I like Melissa & Sam — friendly greeting(s). Excellent, competent customer service. I'm a repeat customer and will continue visiting this business. ”
10/27/2015 Review received via mail
“I give them a rating of four only because of I had an issue of reaction to domes on hearing aids (squealing, ears swelling, moistness) I may be allergic to some domes. The staff is excellent in taking care of it. ”
10/27/2015 Review received via mail
“I liked the knowledge of personnel — helpful when needed. Good rapport with patient.”
10/26/2015 Review received via mail
“After 20 years of hearing aids that I didn't wear because I still couldn't hear, I now have hearing aids that I put in when I get up and remove at bedtime. I can hear. Thank you Dr. Smith. ”
10/21/2015 Review received via mail
“I've known her for a long time. They've always been very helpful, willing to accommodate any issues I may have or needs that I may have.”
09/09/2015 Review verified by phone
“They are very nice people and their hearing aids are very good products. ”
11/29/2014 Review received via mail
“We like the friendly staff, the committment to quality hearing and the exceptional service. They get it right. ”
11/29/2014 Review received via mail
“I liked the thoroughness and the friendliness of the whole staff. They are committed to your total satisfaction. The audiologist explains and demonstrates your hearing loss and what they will do to enhance your hearing for maximum enjoyment.”
09/08/2014 Review received via mail
“The service has been a highlight! Instead of talking me into a new pair of hearing aids, they have taken care of my old ones. I couldn't be happier.”
06/18/2014 Review received via mail
“I have had two sets of hearing aids before and they turned out not very good. So I tried again. Shannon Smith Aud of Alma found the ones I needed and as of now I can hear. It is wonderful to hear again.”
03/19/2014 Review received via mail
“I like coming here. They do an exceptionally good job looking after both me and my hearing aids. Thank you!”
03/12/2014 Review received via mail
“They are very courteous and helpful. My hearing aids get wax build-up and they clean them for me. Also, I'm glad they opened the Alma office - saves driving to Mt. P. ”
03/04/2014 Review received via mail
“I like the patience Shannon Smith had with me. Also, her office girl is very efficient and kind.”
12/19/2013 Review received via mail
“The staff is GREAT!! The new aids work well. I like the free batteries for a year!”
10/29/2013 Review received via mail
“The staff at Allied Hearing have been wonderful. I am very satisfied with all of my visits. Thanks to all.”
10/29/2013 Review received via mail
“Great customer service! Always ready to give friendly and fast help. Why go to someplace else? ”
09/24/2013 Review received via mail
“I really liked the directional microphone. It was great to hear friends while in a crowd. Also, I can hear my great grandchildren - perfect. The phone setting is great too!”
03/12/2012 Review received via mail
“I liked the service after the fact is great! The aids are very helpful and I would recommend Allied Hearing to anyone! Thanks guys!”
03/09/2012 Review received via mail
Clinic details
At Allied Hearing, you will work with experienced professionals that will give you expert advice regarding your hearing care needs. If amplification is warranted, we will provide you with extraordinary technology. When you work with Allied Hearing, you can be sure you will receive excellent service and exeptional value.
Hearing care services
* Comprehensive Hearing Evaluations for all ages * Tinnitus Evaluations * Individualized treatment solutions for those with hearing difficulty, including the latest in extraordinary amplified technologies