HearingLife - Merrillville 80th

(15 Reviews)

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Gabriella Popovich,
Hearing Instrument Specialist

Gabriella Popovich began in the hearing industry in 2010 as an audiological technician. She left to attend Purdue University and came back to Hearing Life in 2015 as a Hearing Instrument Specialist. She feels the most important part of her job is to help people improve their everyday life through better hearing. Her understanding of the challenges people face on a daily basis come from having experienced firsthand the impact hearing loss can have on family and friends as both her grandmother and father suffer from hearing loss. She feels truly fortunate that her career allows her to enrich people’s quality of life and that of their family. Gabriella was born and raised in Northwest Indiana. An avid animal and music lover, she spends most of her time going to concerts or spending time at home with her cat and four dogs.

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 15 verified patient reviews for HearingLife - Merrillville 80th! Their average review score is 4.53 () from 15 reviews.

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“It was a great experience. Price and value added levels unheard of! All questions welcomed, answered if there was an answer according to what is known. Focused and well trained with phenomenal customer/client service skills/talent. I would and will tell everyone about this biz. Thank you, Hearing Life! ”

M K. of Gary, IN
04/28/2021 Review submitted online

“My dad always gets great customer service. The ladies that work there are very nice and accommodating.”

Robert P. of Hammond, IN
01/18/2021 Review submitted online

“I had my hearing test and was treated very well. Happy that I will get the help I need. Every question I had was answered. Safety acknowledged in exiting and entering hearing station. My problem and test results were clear. Doctor was kind.”

Denise V. of Gary, IN
09/23/2020 Review submitted online

“My experience was great.”

Dennis T. of Munster, IN
08/19/2020 Review submitted online

“Entire staff was friendly and helpful.”

Lawrence M. of Crown Point, IN
08/14/2020 Review submitted online

“The staff is excellent. They are joyful and helpful with any hearing issues. Resourceful and eager to accommodate all of your needs. They make you feel very welcome. Great job!”

Diane A. of Demotte, IN
07/14/2020 Review submitted online

“The girls that work there are so nice and always willing to help. Dad is 94 and they always take care of him. Thank you.”

Robert P. of Hammond, IN
07/09/2020 Review submitted online

“We were so happy with our service at Ross Hearing. My wife and I both needed hearing aids and they were able to rush the order so we would have it for a family wedding in 2 days. Gabrielle and Theresa were great!!”

Joseph H. of Valparaiso, IN
09/28/2017 Review received via mail

“I went and got my initial hearing test that was supposed to be free. They wanted to charge me $6000 for hearing aids, they told me what hearing aids to get. I found a company online that would sell me the hearing aids for $2000 and set them up for free, while she was going to charge me $1000 and when I went to get my free hearing test, they charged me $120 because I wasn't going to buy their $6000 hearing aids. She told me what to get, and she said she would charge me $1000 to have them set them up, and this other company said they would do it for free, all I needed was my hearing test that she took, that was supposed to be free. First, they didn't want to give it to me, so I called up my lawyer and I found out they had to give it to me, so I went in and they charged me $120. Initially, my experience there was very good but once they found out I wasn't going to buy their $6000 hearing aids, it became a 1, the worst. They advertise a free hearing evaluation and I went in there because other places were charging a hundred and some dollars for one. I asked if it was free, they said yes, but when I didn't use their services for the hearing aids, it costed me what the other places wanted. I don't recommend them to anyone. ”

Michael B. of Hobart, IN
10/09/2015 Review verified by phone

Official Response from HearingLife - Merrillville 80th:

“Dear Michael, Thank you for your feedback. Here at Ross Hearing Centers, we take patient satisfaction very seriously. We apologize that your experience here did not meet your expectations. We feel that there may have been a misunderstanding; we offer free basic hearing evaluations and provide the results of that to patients at no cost when requested. When a patient requests a comprehensive audiological examination for the purpose of the dispensing of hearing aids, there is a cost associated with that level of testing and the copies of those results are included, when requested, at no additional charge. When a patient's hearing loss can be helped with hearing aids, we recommend specific devices based on that individual's loss, lifestyle needs and budget. When there are prohibitive budget constraints, we are sometimes able to refer patients to various programs where they might be able to acquire hearing help at no cost, if eligible. Unlike hearing aids purchased online, the cost of hearing aids purchased directly from us includes annual screenings, updates in programming, cleanings and batteries for the lifetime of the hearing aids. This ensures we keep our patients happy and hearing as best as they can. Our hearing aid services are provided by licensed professionals with years of specific education and clinical experience. These services have significant value. We also do offer programming and professional dispensing services for hearing aids that were acquired elsewhere; for those services, we charge customary professional fees. If you have any additional questions or if there is anything else we can do to serve your hearing needs, please don't hesitate to call our office. Sincerely, Irena Popovich, Director of Operations - Official Response from Ross Hearing Centers - Merrillville”

Received 03/19/2018

“She was courteous & informative.”

Alma W. of Gary, IN
08/29/2015 Review verified by phone

“She was patient. ”

Kathy R. of Merrillville, IN
08/06/2015 Review verified by phone

“Very commercial. Old era (high) pricing.”

Kent W. of Portage, IN
03/05/2015 Review submitted online

Official Response from HearingLife - Merrillville 80th:

“At Ross Hearing we pride ourselves on providing hearing solutions customized to an individual's lifestyle, needs and budget.”

Received 03/02/2018

“She's very patient, communicated very clearly, friendly. ”

Betty H.
02/27/2015 Review verified by phone

“I believe that Ross Hearing truly works with the patient to find the best hearing aid fit at the best possible price. The staff is supportive and they stand by their products. I trust them more than any other audiology practice I have ever gone to. ”

Tara W. of Hammond, IN
12/31/2014 Review submitted online

“Good personality. ”

Joseph T. of Detroit, MI
09/20/2013 Review verified by phone

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Clinic details

Your hearing is our expertise

HearingLife is united behind one simple vision: Helping more people hear better. We are one of the largest groups of hearing care centers in the U.S. with more than 600 offices nationwide. With a results-oriented approach to hearing healthcare and experienced professionals to guide you, HearingLife tailors solutions to meet your individual needs. We use the latest hearing aid technology to ensure you get the best quality products that fit your lifestyle and budget. Client satisfaction and hearing care is our number one priority. Your hearing is our expertise.

Hearing care services

We offer complete services including:

Hearing testing and evaluations
Hearing aid sales and repairs
Hearing aid fittings
Hearing aid accessories
Product demonstrations
Batteries and supplies

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Hours of operation

Sunday	Closed
Monday	9 am - 5 pm by appointment
Tuesday	9 am - 5 pm by appointment
Wednesday	9 am - 5 pm by appointment
Thursday	9 am - 5 pm by appointment
Friday	9 am - 5 pm by appointment
Saturday	Closed
Evening and/or weekend hours available by appointment. Please call to schedule.

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Financing available for those who qualify
Insurance accepted, please call for details

Disclaimer: This clinic profile is for general information purposes only.

Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

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HearingLife - Merrillville 80th

Staff

Gabriella Popovich,
Hearing Instrument Specialist

Location

Reviews

Clinic details

Hearing care services

Hours of operation

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HearingLife - Merrillville 80th

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Staff

Gabriella Popovich, Hearing Instrument Specialist

Clinic links

Accepted forms of payment

Gabriella Popovich,
Hearing Instrument Specialist