HearingLife - Valparaiso

1653 Thornapple Circle Valparaiso, IN 46385

(26 Reviews)

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(219) 307-4152

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Staff

Jennifer Adams,
Au.D.

Audiologist

Jennifer Adams, AuD, CCC-A joined HearingLife (formerly Ross Hearing Center) in 2014. She received her doctorate from the University of Wisconsin-Madison. She also holds a Certificate of Clinical Competence from the American Speech Language Hearing Association. Jennifer strives to increase her patient’s quality of life through better hearing. Her main focus is counseling patients and their families on hearing loss as well as discussing solutions to best fit the patient's needs. Jennifer moved to Northwest Indiana from Platteville, Wisconsin in 2014 with her husband, two sons and two dogs. In her free time, she enjoys spending time with her boys at their sporting events, baking, shopping and getting outdoors as much as possible when the weather is nice.

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 26 verified patient reviews for HearingLife - Valparaiso! Their average review score is 4.62 () from 26 reviews.

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“Good experience ”

David C. of Wheatfield, IN
03/01/2024 Review submitted online

“Organized and professional from start to finish. Phone call setting the appointment and arrive for appointment. Little bit of paperwork. Friendly staff. The hearing test will test your ability to hear from loud to soft times (decibels). Doctor will also check if ear drums are clear of wax. Definitely easy and not stressful. Easy to find. Behind Dunkin Donuts on Route 30. Plenty of parking.. No neeed tp wear mask. If you need to reschedule Your appointment, they are happy to help. I will go again for a check up in the future. I'll refer my husband and any friends. ”

Diana K. of Valparaiso, IN
04/13/2023 Review submitted online

“Very professional staff. Getting hearing aids for the first time I was a little nervous. Tina put me at ease and explained all I needed to know about them. Would highly recommend Hearing Life!”

Greg F. of Rensselaer, IN
05/10/2022 Review submitted online

“Excellent staff humbly treated and excellent job done”

Nasiba H. of Valparaiso, IN
01/30/2021 Review submitted online

“I like being able to come between 1pm and 2pm for a problem with my hearing aids. Thank you”

Elizabeth M. of Valparaiso, IN
01/19/2021 Review submitted online

“Hearing Life is so accommodating! If you have any problem they see you right away to correct it. Always helpful, and very pleasant to work with. I’m glad I chose them over other companies :)”

Lynda H. of La Porte, IN
01/15/2021 Review submitted online

“The testers voice was clear and easy to understand. As the tests progressed I could tell that my hearing had deteriorated somewhat and I needed new hearing aids. New aids were tried and the difference was obvious. New aids were offered without pressure and I was assured my old ones would be available should I decide the new ones were not comfortable nor made a significant difference. The consultant was pleasant to talk to and very professional. ”

Kathy K. of Valparaiso, IN
10/17/2020 Review submitted online

“Staff was professional. They took all the time you need to get tested and fitted for proper hearing aids. I highly recommend them.”

Karen W. of Valparaiso, IN
10/13/2020 Review submitted online

“Jennifer and Tina were both excellent in the initial testing and the fitting/settings for me. Very professional - and in giving me info about how my insurance could be of great help for additional services. So glad I was directed to them.”

Patty P. of La Porte, IN
09/02/2020 Review submitted online

“Very professional and gives extremely good service. I would highly recommend this establishment.”

Shirley M. of Portage, IN
08/13/2020 Review submitted online

“They are very nice and very professional. We had an excellent experience.”

Billie W. of Portage, IN
07/10/2020 Review submitted online

“I recently had the pleasure of meeting this doctor. I escourted a neighbor to her appointment at Ross hearing. I was so impressed, literally I had tears in my eyes. This doctor not only loves what she does she cares about her patients. She was so patient, caring, compassionate, and upbeat with this elderly patient that I would recommend no matter how far you have to drive make this your hearing doctor!”

Ruth A. of Michigan City, IN
11/13/2018 Review submitted online

“Had an awesome appointment on 5-1-2018 with Jennifer Adams, Au.D. ”

Judith W L. of Valparaiso, IN
05/09/2018 Review received via mail

“Jennifer thoroughly explained everything.”

Kevin B. of Chesterton, IN
04/19/2018 Review received via mail

“I got my new hearing aids; they work really great. I can hear birds singing in my left ear now. I haven't heard that since I was 10 years old. I can tell, you are happy for me. Thank you. I don't know if thank you is enough!”

Cecil F. of North Judson, IN
10/19/2017 Review received via mail

“Ross Hearing Center has made my hearing better great. The first aid I received gave me a problem. Due to the problems, a new aid was ordered. The new aid is great. Jennifer and her staff are caring and helpful. They are the best. ”

Lorraine S K.
08/10/2017 Review received via mail

“We, my husband and I, have had the worst possible service possible. The receptionist is rude, inconsiderate, misleading and generally does not have the skills to serve the public. The hearing appliance manufacturer, Opticon, does a poor job in maintaining their product.”

Deborah R. of Michigan City, IN
08/03/2016 Review submitted online

Official Response from HearingLife - Valparaiso:

“Dear Deborah, Thank you for your feedback. We are sorry that our service to your husband did not meet your expectations. It is our understanding that at this point, you and your husband are dealing directly with the manufacturer about your concerns with regards to the hearing aid he purchased from us four years ago and he has been given a new replacement device. Here at Ross Hearing Center, every staff member strives to take a respectful and understanding approach with every patient. It is always our goal to be kind, considerate, honest and competent. We apologize for you feeling we have fallen short of that in your experience, but, we do understand that sometimes it is easier for a person to take their frustration with a situation out on the people they see regularly and who are trying to help. We want to resolve this issue to your satisfaction and will continue to work with both you and the manufacturer to assist you with this. Sincerely, Irena Popovich, Operations Manager”

Received 03/19/2018

“They made sure that I understood everything and got along with the hearing aid and all that.”

Dennis B. of San Pierre, IN
12/09/2015 Review verified by phone

“She was very pleasant, very nice. ”

Tricia S. of Valparaiso, IN
11/19/2015 Review verified by phone

“I was very satisfied with pretty much everything. I've got to go back and have a little adjustment done, but other than that, they are working good.”

Donald S. of Gary, IN
11/03/2015 Review verified by phone

“Very Courteous--always there to help with great walk-in hours. They have fulfilled my needs on many occasions highly recommended.”

Karen P. of Portage, IN
06/07/2015 Review submitted online

“Very friendly, very courteous, and very knowledgeable.”

Chris D. of Chesterton, IN
04/29/2015 Review verified by phone

“He was very professional, very nice. He gave us a lot of information! ”

Jim A. of East Chicago, IN
11/24/2014 Review verified by phone

“I called to make an appointment and she said to come in that day - they take walk-ins. I had to take time off to go and then they didn't do anything. We ended up having to make another appointment anyway. ”

Connie C. of Valparaiso, IN
09/03/2014 Review verified by phone

Official Response from HearingLife - Valparaiso:

“As you were a new patient to our practice and called us about servicing hearing aids which were purchased elsewhere, and you were unable to tell us the manufacturer, model or age of the hearing aids, our standard procedure is to have you come in during our daily walk-in hours so that we can take a look at them and see if we can, in fact, service them. Once you came in and we saw the manufacturer and model were one with which we work, we were then able to schedule an appointment. ”

Received 03/19/2018

“They were patient, diligent and seemed to be very good at what they were doing. I would recommend then to anyone!”

Keith T. of East Chicago, IN
06/03/2014 Review verified by phone

“I could understand her well.”

Mary R. of Knox, IN
04/11/2014 Review verified by phone

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A message from HearingLife - Valparaiso:

Safety today and every day after: We’ll be asking you pre-screening questions for Covid and flu-like symptoms. Face masks will be worn where required by law. All surfaces are sanitized between appointments.

Clinic details

Your hearing is our expertise

HearingLife is united behind one simple vision: Helping more people hear better. We are one of the largest groups of hearing care centers in the U.S. with more than 600 offices nationwide. With a results-oriented approach to hearing healthcare and experienced professionals to guide you, HearingLife tailors solutions to meet your individual needs. We use the latest hearing aid technology to ensure you get the best quality products that fit your lifestyle and budget. Client satisfaction and hearing care is our number one priority. Your hearing is our expertise.

Hearing care services

We offer complete services including:

Hearing testing and evaluations
Hearing aid sales and repairs
Hearing aid fittings
Hearing aid accessories
Product demonstrations
Batteries and supplies
Contact us for a complete list of all services provided at this location

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Hours of operation

Sunday	Closed
Monday	9 am - 5 pm by appointment
Tuesday	9 am - 5 pm by appointment
Wednesday	9 am - 5 pm by appointment
Thursday	9 am - 5 pm by appointment
Friday	9 am - 5 pm by appointment
Saturday	Closed
Evening and/or weekend hours available by appointment. Please call to schedule.

Visit our other locations

HearingLife - Highland
2148 45th St
Highland, IN 46322
View Details

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Insurance accepted, please call for details

Disclaimer: This clinic profile is for general information purposes only.

Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

HearingLife - Valparaiso

Staff

Jennifer Adams,
Au.D.

Audiologist

Location

Reviews

A message from HearingLife - Valparaiso:

Clinic details

Hearing care services

Hours of operation

Visit our other locations

Clinic links

Accepted forms of payment

Hearing loss

Tinnitus

Assistive listening devices

Hearing aids

HearingLife - Valparaiso

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Staff

Jennifer Adams, Au.D.

Audiologist

A message from HearingLife - Valparaiso:

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Accepted forms of payment

Jennifer Adams,
Au.D.