Audiology Associates of North Florida - Centerville Rd

“Dr Mary Susan Thornton was very helpful in answering my hearing aid product related questions and was willing to utilize and work with audiological test data from another audiologist to set up the hearing aids. She provided a “trial set” of the hearing aids I was likely going to buy and even swapped them out during the holidays when one had a issue. She scheduled a quick turn around appointment after Xmas so I could purchase my new aids before the new year and take advantage of the current years health insurance/deductible situation. Went out of her way to make things happen for me!!! I would recommend her to anyone needing hearing aids. ”

“Dr Lynch was professional and patient. This was my my first hearing aide, and I was a little apprehensive about the whole process. Rebecca was kind and generous with her time in helping me choose a device that was perfect for me. Thank you for making this transition in my life doable. ”

“My experience at Audiology Associates of North FL was excellent. My audiologist explained everything to me clearly. My hearing aids were reviewed and each part was fully explained. I am very pleased.”

“Terrific service, fast polite people. Gave great instructions, answered all questions. I was reassured they will continue to work with me to be assured I would be pleased with their service. Great warranty on product.”

“I was seen by Ms Rachel Lynch on 6/15/2020. Ms. Lynch took the time to thoroughly explain how to use and care for the new hearing aids. She was very knowledgeable and was able to answer all my questions. She was always pleasant, patient, courteous and respectful. I greatly appreciate her sharing her wealth of knowledge and experience with me in terms I could understand. In all ways, it was an excellent customer service experience.”

“The staff was very friendly and knowledgeable. ”

“From diagnosis to implementation, it was an excellent experience.”

“Once the mold was made, it was easy to insert it. They made sure I could do it on my own and they insisted on leaving a battery replacement. There's a walk in service should there be questions. ”

“Lisa Myrick and Pam Granger were both excellent and most helpful in assisting me with discussions of my hearing care, fitting and technology set up/use. I've already shared my positive experience and recommendation twice!”

“My hearing is so much better since being fitted with Oticon. I was losing so much of the conversation with my old hearing aids, now I may miss a word or two but I'm engaged in the conversation. ”

“Wonderful people! I have had hearing aids for over 9 years. They fully take care of it every 6 months by cleaning, adjusting or replacing parts. I just purchased a new one last week and expect I will continue to receive excellent service. ”

“The care/treatment was outstanding! Caring, patient, helpful, informative and help me get what I needed. My doctors were great and I feel I got what I need. Only issue was getting first appointment (minor.) Thanks. ”

“I didn't expect such wonderful service from everyone involved in the pleasant time I had getting my hearing aids and the continued great service after. ”

“Responsive and prompt service. ”

“Excellent associates. ”

“Great job of pairing the hearing aids with my needs. This is my third pair of hearing aids and by far the best, the only bad part was the price. ”

“Outstanding customer service. ”

“I had my hearing tested to get a baseline of the state of my hearing. I have a strong family history of hearing loss. I thought I had excellent hearing, but, instead, found it to be moderately impaired. I would never have known otherwise until my hearing got much worse. The Oticon 5 aids work very well. ”

“Amazing and supportive always! Lisa and Pam are very helpful. I always recommend this office.”

“My experience was a well defined and knowledgeable one. Thank you to the AA of NF staff!!”

“They care.”

“So far, wonderful. ”

“Every piece of equipment was discussed and demonstrated, based on questions and answers about my planned use of each item. The personal attention was a real plus. ”

“Rachel Lynch and Beth were wonderful. Answered all my questions and in ha cheerful manner. Made my acceptance of having to now wear a hearing aid much easier. Thank you both.”

“Everyone was very professional and knowledgeable. Would highly recommend! Thanks. ”

“Everything explained well. Very professional. ”

“Mary and Beth discussed almost everything from the hearing test to what to expect from wearing the hearing aid to price and guarantee. Also how to care for your hearing aid. ”

“My experience was wonderful, very caring people. ”

“Always perfect with Audiology Associates of North Florida. ”

“Wonderful experience. ”

“I found the staff to be patient (I ask a lot of questions!), friendly and while each appointment was started on time (a big plus), I never felt rushed during my appointment. The staff knew "their stuff" and made me feel valued. "Staff" includes everyone including the reception staff. ”

“Outstanding service! All personnel involved were highly competent, friendly and helpful. ”

“I was thrilled after leaving. Erin Lackinger helped so many things. Explaining everything, making me feel at ease and helping with the whole procedure or what to expect, cleaning, how to change batteries, so glad I went. ”

“Everyone very helpful inside office. Receptionist needs more training. Last visit 10 minutes by watch before being acknowledged. 5 people behind me. Three other visits, close to the same.”

“Excellent staff - very patient and understanding. The entire experience has all been positive. They took time to answer all my questions. Thanks!!!!”

“Everyone at Audiology Associates was extremely helpful. Mary Susan spent a great deal of time fitting and instructing me on the use of my hearing aids. I couldn't be more pleased with my experience.”

“I been deaf in my right ear since birth, but now it's 2019 and I finally received hearing aids that help my left ear from continuing decreasing! ”

“Great service and patient education. Thanks! ”

“Great! ”

“Excellent. ”

“Both Susan and Karen were very helpful and answered all my questions. They took a lot of time with me. I did not feel rushed. ”

“Everyone is nice, professional and very supportive. ”

“The personal attention given by the staff gives the customer the confidence that we will be helped if we need it. ”

“You are all the best! The total experience was superb and you took a "doubting Thomas" (as to using hearing aids) to the ranks of true believers. In particular, Mary Susan, Beth and Dr. Becker are absolute stars! ”

“Excellent.”

“I can't say enough about Lisa and Pam, they are so knowledgeable and professional and they made the whole experience so easy! ”

“Everything was explained thoroughly and I have access by future appointments and by phone, if necessary. ”

“Enjoyed total experience. Just now trying to find left hearing aid lost, hope in the house and keeping them in the ears daily! Suggestions??”

“Lisa and Pam are the best. They are thorough, compassionate and professional. I am a long time client and always recommend Audiology Associates to all for hearing issues. ”

“Great experience, everyone was helpful and they did a great job demonstrating how to take care of and use the hearing aids. ”

“My experience was very informative!!”

“This is my second set of hearing aids from Audiology & Associates. The second time around is because of the great service and care I received from Susan Nowlin the first time. She was never better this time. Thanks so much. ”

“The people I work with (staff & audiologists) were great! All my questions were answered and the post-sale service has been excellent. The only reason I didn't give a rating of 5 was because I had to send my aid back twice in two weeks - the manufacturer did not properly repair it the first time. ”

“I appreciate the excellent support provided by the group. ”

“Everyone is extremely helpful. I have had to call for hearing aid help and got immediate help over the phone. I have stopped in for help and received immediate help. Love this office! ”

“Personal, informative and accommodating. ”

“Excellent care! ”

“Dependable, high quality care with sincere compassion. Highly recommend this practice. ”

“The service was excellent, but the long wait to get an appointment was excessive. ”

“I had a very good experience, the staff and everyone was very nice and helpful. I got hearing aids without anyone pressuring me and got several options with my hearing aids. I definitely would recommend them. ”

“Lisa and Pam, my audiologist and support specialist were both very helpful, thorough and friendly. It was a pleasure working with them both. I couldn't have asked for a better experience. I felt like they both really cared about me and their work.”

“Everyone was very helpful and I would recommend them to my family and friends. ”

“My Doctor of Audiology is Lisa Myrick Au.D. and my Audiology Support Specialist is Pam Granger. They completely explained everything about what we might experience. They were professional, but warm and kind. ”

“I want to thank everyone at Audiology Associates, especially Lisa Myrick and Pam Granger for their professional and kind explanations of my experience of hearing aids. I CAN HEAR NOW. Thank you.”

“The staff at Tallahassee Audiology were very friendly, helpful and knowledgeable. It is a pleasure doing business with them. They made me feel very comfortable during my visits. ”

“Very patient, answered all my questions. Made sure I knew help was available if I had problems. Pleasant experience. ”

“Lisa was great and so was her associates. They explained everything to Bethany, Mom and myself in a way that we understood. I would recommend Audiology Associates to anyone. Great time!!”

“My experience at Audiologist Associates was very pleasant. Everything was explained in a way that I understood and all of my questions were answered. My daughter and I were there at the same time. We both got individual attention. I will gladly refer a friend. ”

“I upgraded to the Widex 440 Fusion hearing aids after using the Widex Dream 330 aids for several years. The 440 Fusion aids are an outstanding over the Dream 330. The sound is much clearer and using Bluetooth to connect to Iphone and TV is a great advantage. ”

“Very professional. ”

“Very professional and competent. ”

“This is my first experience with hearing aids. Everyone was helpful and thoroughly explained my needs. Dr. Kyle Clifton and his staff never pushed me to buy anything. I will go back again. ”

“She took her time with me.”

“I liked that they were very professional and highly nice. ”

“She was adaptable and courteous.”