Advanced Hearing Services, LLC

"Bringing the joy of hearing back to everyday life"
2001 S Shields St Bldg J2 Ft Collins, CO 80526
Clinic location map

Clinic staff

Photo of Susan Baker, BC-HIS from Advanced Hearing Services, LLC

Susan Baker

Your Hearing Network
Your Hearing Network

Susan has been helping people with their hearing needs since 1999 when she began working at Advanced Hearing Services. In 2004, she received her Board Certification in Hearing Instrument Sciences, and her Bachelor’s Degree in Business Management from the University of Phoenix in 2009. In July 2010, she took over as owner of Advanced Hearing Services.

Your hearing is her biggest concern, and she will help you choose the right hearing solution to fulfill your needs. She will guide you through this process with compassion and care. As a Hearing Health Care provider, she looks forward to building a relationship with you by bringing the joy of hearing back to your daily life.

She has two passions in her life. One is teaching people about hearing and helping them regain their hearing. Her other passion is horses. She has been riding since she was 10 years old and spends most of her time away from the office riding and training her two horses, Ruby and Einstein.

This provider has NPI #1063734986 and is licensed in Colorado (#HAD.0000161).
Photo of Kathy Wernsman from Advanced Hearing Services, LLC

Kathy Wernsman

Kathy joined Advanced Hearing Services in September 2018.  Kathy is our assistant and helps Susan with patient appointments. Kathy can clean and service your devices, help with Bluetooth connectivity, answer any questions you have about the function of your hearing devices, and is also a very knowledgeable administrative assistant. 

Kathy's favorite activity is spending time with my husband and 3 kids. She loves the Colorado outdoors and spends as much time as we can camping, hiking, and kayaking.  Kathy also enjoys an indoor hobby of quilting. 

Photo of Leah Henman from Advanced Hearing Services, LLC

Leah Henman

Leah began working at Advanced Hearing Services in April 2017 as one of our receptionists. 

Leah now works part time as Susan's assistant and administrative assistant.  She enjoys helping people with their hearing devices and answering questions about hearing healthcare.

She graduated from CSU in 2011 with a degree in social work and love to help and be around people. When she is not working I enjoy spending time with my twin daughters, soccer, bowling, yoga, and the outdoors.

Clinic reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 5 verified patient reviews for Advanced Hearing Services, LLC! Their average review score is 5 () from 5 reviews.

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“She was great, very professional, very friendly.”

of Fort Collins, CO   
08/26/2015    Review verified by phone
5 out of 5 1.

“My mother and I both receive services from Susan. She is very knowledgeable, professional, and very kind and caring to her patients. I still receive services from Susan even though I live in Raleigh, NC.”

of Raleigh, NC   
04/21/2015    Review submitted online
5 out of 5 1.


of Fort Collins, CO   
03/13/2013    Review verified by phone
5 out of 5 1.

“Susan at Advanced Hearing in Ft. Collins was very professional. She explained things very clearly in a way I could understand.”

of Windsor, CO   
09/26/2012    Review received via mail
5 out of 5 1.

“Very professional.”

of Fort Collins, CO   
11/17/2011    Review verified by phone
5 out of 5 1.

Clinic details

About this hearing center

At Advanced Hearing Services, your hearing healthcare is our biggest concern. We pride ourselves with our exceptional service. From the first phone call to a lifetime of hearing health care, you our patient are our priority.

When you call us, your first contact will be with our friendly staff. They will help and guide you through the process of scheduling a hearing exam/consultation with Susan.

Choosing a Hearing Healthcare provider is the most important step in moving forward with information regarding hearing and hearing loss. Knowing that Susan and her staff will be here for you from the moment you call to years after your hearing solution has been selected, should give you the confidence that you haven chosen the right place for your hearing needs.

Hearing care services

We provide full comprehensive hearing services including:

  • complete hearing evaluations and testing
  • tinnitus evaluations and testing
  • tinnitus Treatment
  • hearing aid evaluation and dispensing
  • hearing aid adjustment and servicing
  • custom hearing protection
  • assistive listening devices


Hours of operation

Monday8:00 am - 4:30 pm
by appointment
Tuesday8:00 am - 4:30 pm
by appointment
Wednesday8:00 am - 4:30 pm
by appointment
Thursday8:00 am - 4:30 pm
by appointment

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.