Johnson Audiology - Chattanooga

“The staff is great from the check in to the audiologist including the technician through to the checkout. My first visit was perfect!”

“Just great service”

“Easy Peasey Very pleasant experience! Appointments have been taken on time. Great People. Dr Kelsey Alpeter is whom to choose.”

“Everyone was really nice”

“Everyone was very nice and helpful”

“Everyone was nice and served me well. The technician was knowledgeable and informative. I am pleased with the service and will be getting my first hearing aids for tinnitus. Because the waiting room was small, I did not feel comfortable even wearing a mask now that we have Covid and flu going around.”

“These folks were great when I first stared with them over six years ago and they keep getting better! Hard to do but it’s true. ”

“Wonderful help with a cochlear issue is a real plus.”

“Best staff and service , very knowledgeable and understanding ”

“Thank you Dr. Whitney and Megan and the whole staff for a great experience at your office !! You all are so kind, caring !! No doubt this is the best place and I wouldn’t go anywhere else 100% happy !!”

“They were able to streamline my insurance. The adjustments and fittings were done quickly and precise. Thanks Johnson Audiology!”

“Reception staff were extremely friendly and attentive. Hardly had any wait at all (maybe 2-3 min). Kelsey (my audiologist) was very personable, knowledgeable, and attentive to my needs. Checked and cleaned my HA and my Cochlear processor, and ordered new batteries for my processor. Very satisfied ”

“I was taken care of on time, no wait, and my hearing aids cleaned, checked and returned in short order. Very impressive and professional. ”

“Excellent customer service. Timely,, efficient and staff are very friendly. Recommend to anyone needing hearing aides and or service.”

“I appreciated the fast friendly service for hearing aid cleaning and the help to set up a future appointment. ”

“Whitney was very helpful and knowledgeable. She was able to accurately answer all my questions.”

“Kelsey has incredible knowledge with my Kanso 2 CI processor. She explained everything in advance and and answered my questions with precision. Outstanding young Doctor of Audiology!!!”

“I was impressed with the attentiveness of the people dealing with me. The woman who personally dealt with me was precise and knowledgeable. ”

“If you need hearing aids this is the place you need to be .friendly intelligent and they know what you need”

“Was well please with doctor and staff! They were very knowledgeable, helpful and friendly. Very easy to communicate with and ask questions .”

“Everyone at this facility is so very nice and helpful. I was having problems with my charger and they immediately found the problem was a faulty cord. They gave me a new one and I was out the door in 5 minutes. I would strongly recommend them to anyone. ”

“Very professional and caring ”

“Doctors and staff are all very professional, knowledgeable, helpful, and friendly. I wouldn’t go anywhere else. ”

“I went in to get ear impressions for in-ear monitors for musicians. The company creating my in ears kept rejecting the impressions but the Johnson Audiology team stayed patient and were determined to get it right. Each step of the way they continually went above and beyond in their attention to detail and intentionality. These are amazing people to work with. ”

“The professional staff and the attention to details and taking the time for questions and concerns. They are excellent!!”

“Thank you Dr. Kelsey Alpeter! I’m very glad that you’re doing great job for my new N7. This device was awesome. Also thank you staffs at receptionist you guys awesome with friendly smile and helpful. ”

“Great people I’m very happy with the service and the staff! One of the few places that I can say I enjoyed going to the doctor!”

“5 Stars all around, Friendly and Professional and Dr. Porter is terrific, I highly recommend these folks!”

“I’ve been coming to Johnson Audiology for some years now and would not think of changing from their support. They are terrific.”

“These are good people. Yeah they're professional and know their stuff, but beyond that they really care and you leave with a good feeling. I couldn't have been more impressed. ”

“Susan did a wonderful job getting my hearing aids back to getting my hearing aids back to giving me the most benefit possible. She listened to my concerns and did everything possible to make my ability to hear as good as she could. She was very pleasant and genuinely caring. I am truly pleased.”

“I tried to use hearing services at a popular big box warehouse retailer when my last set of hearing aids reached the end of their life. The result was very disappointing, so I returned the warehouse hearing aids and went to Johnson Audiology. What a remarkable difference!! Their audiologists and office staff are thoroughly knowledgeable and personable, and there is no substitute for getting one's hearing aids from a Doctor of Audiology instead of a "hearing aid specialist. Education and training matters in a complex matter such as treating hearing loss, and the professionals at Johnson Audiology are second to none! I recommend that you accept no substitute!!”

“Having accompanied my wife to Johnson Audiology, I recalled that the staff was not only expert and thoroughly professional, but personable as well … all that came back on my own visit … I imagine it’s not often that one visits a medical(ish) office and comes away having enjoyed oneself … I did …”

“Dr. Kelsey is great to work with! I was having a problem with my Phonak hearing aid and she was able to immediately repair. Very pleased with her personable approach and knowledge. Will be my "go to" expert for all hearing issues!”

“Although I didn't have an appointment, the staff was friendly and helped me immediately. I was able to get my issue resolved quickly and was on my way within 15 minutes. Very thankful for such good customer service!”

“I stopped in without an appointment and they took care of me immediately. I was in and out within 10 minutes and the problem was solved. They are always so accommodating and friendly. ”

“Highly efficient and knowledgeable personnel. Ms. Alpeter was super in explaining the equipment and working out the details seamlessly.”

“Darnell Scafe did my hearing test and it was complete and professional. Dr Johnson did my fitting for my new hearing aids. She is friendly and very informative. Overall, my experience with Johnson Audiology was excellent. I highly recommend them.”

“The whole staff are friendly and ready to help with any problems. They deserve all the five star ratings. ”

“My experiences with Johnson Audiology has made adjusting to hearing aids an easy transition. The personnel and services have been exceptional. Thank you.”

“I love my new hearing aids and the help I have had to adjust them. Everyone here is so nice as well as there to make sure your experience is great!”

“Holly, Audiologist Assistant, cleaned my right ear of accumulated wax buidup and checked both hearing aids for any updates. ”

“That was a very enjoyable Dr. visit. They had so many Drs. there I thought I was fixing to have a major surgery!! First Dr. got my ear all nice and clean then started doing something else. This wasn't her normal room and the equipment just wasn't working so she called in some back up to try to figure out what was going on. Well I don't remember who fixed it but they were so nice. I'm talking about the whole crew were kind caring and professional. Even told me I'm almost deaf and they were going to fix it for me in a few weeks. I can't wait to go back. And a special thanks to Dr. Whitney for brightening up my day.”

“My visit was great, the staff was very polite and professional . Friendly, and very down to earth.”

“Great experience!”

“Went for activation of my Cochlear Implant processor upgrade. They did a wonderful job and I felt very confident with their work. Thank you!!”

“Always accommodating and able to fix or provide solutions. Welcoming staff”

“I love the people at Johnson they are so caring and patient. Whitney is my audiologist and she is precious! I hope she always stays with Johnson so I can always see her! I was so disdrought when I went there for my first visit. Had so much going on. And Whitney listen to me and hugged me while I cried. I say enough about how much I love these people there they feel like family when you go back for check ups and hearing aid cleanings. If you don't know where to go for help go to Johnson on gunbarrel road in Chattanooga. I drive 45 minutes to an hour depending on traffic. But I won't go anywhere else! Have a blessed day ”

“Professional, courteous and efficient.”

“In one sentence….The Best In The Business! Megan Johnson and her staff are Awesome! ”

“Lost my hearing aids. I have tinnitus. Called Hixson office several weeks away, called Gunbarrell office same thing but went on waiting list. Allie at Gunbarrell called next day with appointment next week. I accepted. I thought about it and called her back told her I was really suffering if she had an earlier cancellation call me. She said she would call me back. She Talked to Whitney and she took me next day. If you have Tinnitus you need to see Whitney she is by far the best. Expert on tinnitus and so very helpful. Fitted me that day. ”

“ Very professional, prompt, knowledgeable, and courteous. Glad I chose them.”

“Friendly people And very helpful”

“Been very happy with the people and service.”

“Very pleased with Dr. Susan Porter, Carrie, and all the staff. They have really gone out of their way to help us. Very friendly and kind. ”

“I started bringing my Mom, (Elouise) to your facility few years ago, and never stopped! Every time, the girls are all so wonderful! Holly Chadwick has been exemplary and has shown a genuine, caring attitude each time! Even in the midst of this pandemic - her personality has always been warm, considerate and so very helpful with our needs! Thank u for always making both my Mom and I comfortable and genuinely cared for! God Bless you all!! ”

“Always available for help. Sweet congenial staff.”

“Madison was very efficient and amiable. I actually enjoyed my appointment with her. Also had an appointment with Whitney, and she was just as friendly and helpful. I would recommend Johnson Audiology for their competence and fantastic staff.”

“Best we have ever used.”