Hearing aids come with default settings, but your hearing care provider can also set up custom programs, such as music listening or for driving in a car.
Do you feel like you can hear but not understand words? This may mean you have high-frequency hearing loss--or even something unrelated, like an auditory processing problem.
Craig Van Doorne, Board Certified in Hearing Instruments, joined us in January 2011 as a licensed hearing instrument specialist. He also has credentials as an Audiology Assistant from Nova Southeastern University and has completed his distance learning for hearing health sciences from International Hearing Society. He brings to us a unique ability to troubleshoot hearing instruments and is a strong supporter of loop technology. His knowledge of the best practice protocol of real ear testing allows accurate first fittings. His understanding of how hearing loss affects lives comes through in his counseling not only to new users but to previous users but new to our practice.
Macenzie Koning, AuD, CCC-A
Verified by
Audiologist
Verified by
Dr. Macenzie Koning is a patient-centered clinical audiologist with a passion for helping patients achieve a higher quality of life with hearing health care. She received her degree from Central Michigan University, where she completed both her undergrad and graduate studies. Dr. Koning understands that improved hearing goes beyond just fitting of hearing aid technology; educating the patient, including family relationships, and dealing with the whole person is of utmost importance. She also enjoys having the continuity of care with her patients to assist in the process of better hearing, and she looks forward to starting this journey with you. Dr. Koning enjoys vacationing with her husband and daughter.
This provider has NPI #1548797244 and is licensed in Michigan (#1601000783).
Karen Van Doorne, Au.D.
Verified by
Audiologist
Verified by
Karen earned her Clinical Doctorate in Audiology from University of Phoenix and herMasters Degree in Audiology from Western Michigan University. She is a member of the American Academy of Audiology and is Board Certified by the American Board of Audiology. She is a member of the Academy of Rehabilitative Audiology, American Auditory Society, Michigan Audiology Coalition ,Academy of Dispensing Audiology and the American Tinnitus Association.
This provider has NPI #1942271614 and is licensed in Michigan (#1601000082).
Craig Peter Van Doorne
Verified by
Verified by
This provider has NPI #1275994840 and is licensed in Michigan (#3501004726).
Clinic reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.
Read 59 verified patient reviews for Van Doorne Hearing Care! Their average review score is 4.97 () from 59 reviews.
“It's always a pleasant experience at appointments. Very comfortable atmosphere and exam is thorough and I am listened to and questions answered.
”
Christine H. of Zeeland, MI 07/22/2021 Review submitted online
5 out of
51.
“Highly recommended. Top notch service and products. ”
Dennis L. of Holland, MI 07/21/2021 Review submitted online
5 out of
51.
“This office has always attended to any situation I have had with my instruments. Craig and Sarah are awesome individuals. When you finally decide you need hearing help, go here for your solution.”
Michael P. of West Olive, MI 07/21/2021 Review submitted online
5 out of
51.
“These folks always go above and beyond whenever I need with my hearing. Only problem is now I can truly hear my wife,no more excuses.”
Tracy B. of Holland, MI 06/11/2021 Review submitted online
5 out of
51.
“Couldn't have had a better experience!!!!!!!! EVERYONE is help, informative and pleasant!!!!!!!!!!!!!!!!!!!!! I would highly recommend them!!!!!!”
Lynne W. of Holland, MI 06/01/2021 Review submitted online
5 out of
51.
“If your thinking about hearing aides give Van Doorne’s a call. Their honest and very helpful. ”
Gary J. of Holland, MI 05/12/2021 Review submitted online
5 out of
51.
“Professional, caring, attentive, honest. I recommend this service.”
David R. of Holland, MI 05/04/2021 Review submitted online
5 out of
51.
“Fantastic service, Caring , professional service. Very attentive to every need.”
James K. of Holland, MI 04/21/2021 Review submitted online
5 out of
51.
“So patient and easy to work with. Thank you for that. ”
Goldie S. of Zeeland, MI 04/19/2021 Review submitted online
5 out of
51.
“Very attentive and professional with pleasant demeanor in spite of me being a tough consumer. Thank you.”
Suzanne H. of Holland, MI 04/16/2021 Review submitted online
5 out of
51.
“Friendly staff, professional, and knowledgeable. Very comfortable making decisions. Little wait time in a very hospitable office. ”
Sandra B. of Holland, MI 04/14/2021 Review submitted online
5 out of
51.
“Very professional and knowledgeable as well as personable. Craig takes his time and explains everything very well. ”
Joan S. of Holland, MI 03/30/2021 Review submitted online
5 out of
51.
“Excellent care, thorough examination, and a complete explanation of hearing options. ”
Trudy P. of Holland, MI 07/24/2020 Review submitted online
5 out of
51.
“I have been very pleased with the service given by Van Doorne Hearing. I am looking forward to new units and the improvement that they will give me.”
Floyd B. of Jenison, MI 07/14/2020 Review submitted online
5 out of
51.
“Caring people that are very knowledgeable.”
Randall B. of West Olive, MI 07/10/2020 Review submitted online
5 out of
51.
“I have been going to Karen since I was a little kid. Great service all around. Now that Craig took over it has been even better. Great service all around!!”
Nathan M. of Holland, MI 06/26/2020 Review submitted online
5 out of
51.
“I have experienced nothing but the best of services from Karen in prior years and now Craig. Truly a professional group.”
Tom H. of Gary, TX 06/25/2020 Review submitted online
5 out of
51.
“Great service, I especially appreciate the personal attention, patience explaining operations of the various hearing instruments, availability... Thanks!”
Liga R. of Grand Rapids, MI 03/30/2020 Review submitted online
5 out of
51.
“They are very knowledgeable and very friendly. I would definitely recommend them for anyone with a hearing issue!!”
Scott B. of West Olive, MI 03/30/2020 Review submitted online
5 out of
51.
“Dr Konig and the entire staff are outstanding! I had been to two other hearing clinics before coming to VanDoorne Hearing. I insist on science based, personally engaged care and have been extremely impressed with this hearing care group from the start and at every visit. I feel extremely fortunate to have found this group!”
Anne P. of Douglas, MI 03/30/2020 Review submitted online
5 out of
51.
“You are the greatest and most understanding person I have known. I will recommend you to anyone who asks for hearing help.”
Jack M. of Zeeland, MI 03/16/2020 Review submitted online
5 out of
51.
“During all my visits so far the focus of everyone at Van Doorne Hearing Care was to help me improve my hearing. All of the staff was extremely friendly and made me feel comfortable through the whole process from testing to fitting my new hearing aids. I am looking forward to a continued relationship with them.”
Don W. of Holland, MI 03/04/2020 Review submitted online
5 out of
51.
“To sum it up, concern for patients, professionalism, and competitive pricing. I've tried the others in the area and am pleased to have moved to VanDoorne. Wish I had started with them in the first place.”
Richard W. of Douglas, MI 02/17/2020 Review submitted online
5 out of
51.
“Very knowledgable of my situation with loss of my hearing thru years of factory work. Wish I had gotten hearing aid a long time ago. Thank you. ”
Thomas E. of Holland, MI 01/03/2020 Review submitted online
5 out of
51.
“Great service from the entire team at Van Doorne Hearing! I love the hearing aids, best decision I've made! Van Doorne team is always there to answer any questions I have. Would highly recommend this office to anyone interested in learning more about hearing care. ”
Doug B. of Jenison, MI 12/13/2019 Review submitted online
5 out of
51.
“Changed from a previous hearing care provider in Holland to Karen Van Doorne about 6 years ago and more recently to Craig. The staff at Van Doorne Hearing Care has provided professional care in every way with exceptional service. ”
Tom H. of Gary, TX 11/02/2019 Review submitted online
5 out of
51.
“VanDoorne Hearing is an awesome group. Everyone is very professional and knowledgeable. I didn’t realize my hearing was so bad. With my new hearing aids, I can hear better at sporting events, church, friends and family. My son says I don’t say “what” all the time when talking with him.”
Ron T. of Holland, MI 10/31/2019 Review submitted online
5 out of
51.
“Craig and staff very knowledgeable and friendly ”
Ed W. of Zeeland, MI 10/29/2019 Review submitted online
5 out of
51.
“An admirably patient-centered, service-oriented, and highly professional audiology practice. ”
David M. of Holland, MI 10/28/2019 Review submitted online
5 out of
51.
“Love the new technology and service is superb!!!”
Becky B. of Hudsonville, MI 09/25/2019 Review submitted online
5 out of
51.
“Professional, knowledgeable, excellent service. They take the time to listen to you regarding the hearing issues you are having and provide you with a solution that makes sense. ”
John K. of Attica, MI 09/13/2019 Review submitted online
5 out of
51.
“I switched to Van Doorne for better service, I not only got better, I got the BEST.”
Don R. 07/08/2019 Review submitted online
5 out of
51.
“Great service from great people. I consider going to Van Doorne one of the best decisions I’ve ever made. ”
Steven W. of Hudsonville, MI 06/19/2019 Review submitted online
5 out of
51.
“Good people, excellent service and support.”
Ken C. of Holland, MI 05/21/2019 Review submitted online
5 out of
51.
“My experience with Van Doorne Hearing has been very positive. Very professional and friendly what ever the reason for my being there. I especially appreciate their no pressure to buy the most expensive aids but to get you the best for your budget. I just ordered a new set of aids today and can't wait to get them. I would highly recommend Van Doorne Hearing to anyone. ”
Jim J. of Zeeland, MI 04/16/2019 Review submitted online
5 out of
51.
“Vandoorne Hearing is by far the best "Hearing Clinic" in the Western part of the State of MI. Service is great and the prices are even better.”
Terrence B. of Fennville, MI 04/11/2019 Review submitted online
5 out of
51.
“Personalized care-Great people to be caring for my hearing needs! Just love them!”
Brenda K. of Holland, MI 04/06/2019 Review submitted online
5 out of
51.
“Dr. Koning really shows she cares for her patients. I am getting high quality service from Van Doorne Hearing. Of equal importance is the pricing. I can't emphasize how important it is to shop for your hearing device. The difference between my lowest quote and highest was 100%! I am counting only local audiologists. I called three in the area and asked they quote a specific device. Van Doorne Hearing provided the best value of price and packaged services. ”
Richard W. of Douglas, MI 03/05/2019 Review submitted online
5 out of
51.
“What could be better than a family owned and operated hearing clinic that will properly evaluate, fit and follow you on your journey to improved relationships with family, friends, and co-workers? Dr. Karen, her son Craig, his wife Sarah, and most recently, Dr. Macenzie have successfully guided me for nearly five years. The treatment they continue to provide makes a major difference in my ability to enjoy solid relationships with those I love, those I interact with both at work and socially. Life is so much better in a hearing clearly world. ”
George J. of Holland, MI 12/11/2018 Review submitted online
5 out of
51.
“I was scared by the thought of wearing hearing aids. Van Doorne has treated me very well personally and professionally. I can hear again ! ”
Steve W. of Hudsonville, MI 12/04/2018 Review submitted online
5 out of
51.
“You all are awsome thank you. ”
Faith W. of Holland, MI 11/20/2018 Review submitted online
5 out of
51.
“They know what they are doing. Very impressed and would highly recommend them.”
Jerry D. of Zeeland, MI 10/21/2018 Review submitted online
5 out of
51.
“Thirteen years ago I was finally ready for hearing aids after many years of denial. I went to VanDoorne Hearing Care and was fitted with two hearing aids. This opened up new worlds in hearing for me. VanDoorne Hearing Care has continued to give me the professional service and followup I needed for these many years. Recently I was fitted with two new hearing aids with many new features. I now have a T-Coil receiver that allows me to hear better in spaces with an installed T-Coil loop. I am very appreciative of the many years of service that VanDoorne Hearing Care has provided for me. I would recommend them to anyone with questions about or need for better hearing.”
Robert D. of Grand Rapids, MI 05/12/2018 Review submitted online
5 out of
51.
“I decided to work with the Van Doorne Hearing Care group after hearing a presentation on hearing and technology that they sponsored at Hope College. I was introduced to Dr. Macenzie Koning and received thoughtful, caring and very professional advise and testing. I purchased my new hearing aids from Van Doorne after a two week trial and I am most pleased with the entire experience. Quality patient care and follow up is a high priority. If you are looking for new technology and professional support, give them a try!”
Terry A. of Zeeland, MI 04/19/2018 Review submitted online
5 out of
51.
“Karen and Craig are excellent in what they do and are always ready and willing to help with any problem that comes up with my aids. I would highly recommend them to any one needing hearing aids.”
james j. of Zeeland, MI 03/26/2018 Review submitted online
5 out of
51.
“Karen and Craig are simply fabulous. I cannot recommend highly enough! Rob”
Rob M. of Saugatuck, MI 07/21/2017 Review submitted online
5 out of
51.
“Very knowledgeable in the work they provide. Always willing to help in any way.”
Mary V. of West Olive, MI 06/12/2017 Review submitted online
4 out of
51.
“Some people love their jobs, some people love their products, some people love their clients. VanDoorne loves all three. This is a safe, comfortable place to get information, attentive care, and a wonderful experience. So grateful for the hearing improvement and for the kindness and consideration.”
William M. of Holland, MI 04/28/2017 Review submitted online
5 out of
51.
“Confident, knowledgeable, and friendly.”
Jeffrey R. of Holland, MI 11/05/2014 Review verified by phone
5 out of
51.
“I liked them very much.”
John M. of Holland, MI 02/25/2014 Review verified by phone
5 out of
51.
“U R awesome :-) Kindness, caring, explained all information clearly. Helped us to find hearing aids. Blessed us with no large financial burdens. My husband can hear and interact with all family and co-workers now.”
Christine M. of Holland, MI 02/12/2014 Review submitted online
5 out of
51.
“I like the personal care, They explained all information clearly. I can hear now!”
Gary M. of Holland, MI 02/12/2014 Review received via mail
5 out of
51.
“They were good people and they helped me out in any way they could.”
Robert W. of Holland, MI 12/08/2013 Review verified by phone
5 out of
51.
“They explained everything very well and were real professional. ”
Ronald S. of Holland, MI 10/29/2013 Review verified by phone
5 out of
51.
“They were very professional.”
Christopher N. of Holland, MI 09/20/2013 Review verified by phone
5 out of
51.
“The Dr. was real professional and it was nice to have met the Dr.”
Forrest H. of Grand Haven, MI 04/03/2013 Review verified by phone
4 out of
51.
“Karen and Craig are so knowledgeable about hearing needs. I brought my Mom in to get her hearing aids checked. She had a lot of fitting problems from a former Audiologists care. Karen and Craig were able to fit her properly and help her hear much better in the aids she already had. They are both very caring and excellent in understanding hearing needs. I am so thankful we were referred to them. We live in Grand Rapids and feel it is well worth the drive to Holland for such great care.
”
Linda W. of Grand Rapids, MI 02/17/2013 Review submitted online
5 out of
51.
“They did a good job”
Myron M. of Zeeland, MI 09/21/2012 Review verified by phone
5 out of
51.
“Karen (the doctor) was very kind, walked him through the process, and everything went great.”
Gurumurthy W. of Holland, MI 08/31/2011 Review verified by phone
We carry on a long tradition of excellent hearing care to our clients. You will find our office warm and comfortable. We always allow you to have a 2 week demo and temporary hearing devices available should yours need repair. We offer comprehensive hearing evaluations and will work with you to find the best hearing solution for you. We are trained in the latest technology and offer a complete selection of hearing aids from many manufacturers. We also offer personalized follow up care to ensure that you remain satisfied with your hearing.
Hearing care services
Some of our services and products include:
comprehensive hearing tests
dispensing hearing aids
repairs on most models
free premium batteries for 5 years with your biannual appointment
follow-up appointments to ensure satisfaction
Bluetooth accessories
loaners provided during repair time
quarterly cleaning and adjustments
cerumen management
yearly audiometric screening
ear measurement annually to verify you are getting maximum benefits
