Van Doorne Hearing Care

“Very welcoming environment. I had to visit there today for cleaning and more wax guards. As I walked in I was greeted by Heidi who is always pleasant. They had a basket of cookies out Got my service done and was on my way. It a place I'd like to visit even if I didn't need anything.”

“They were able to get me in quickly this morning and solved the problem right away. I have always had great experiences with them. I would highly recommend them.”

“The staff is always friendly and helpful. They listen to your questions and always give helpful answers. If you need new hearing aids, they always prescribe aids fit to your needs.”

“VanDoorne Hearing staff is always eager to help patients adjust to new hearing aids. Staff is willing to talk about using your new hearing devices. ”

“I had problems replacing the earwax protector on one of my hearing aids on a Saturday. I called the office and left a message. Promptly Monday morning, I received a phone call and was able to come in that morning. Immediately upon arrival, a staff member helped me replace the earwax protector. ”

“I felt comfortable as soon as I walked into the building. I was welcomed by a friendly person who made sure that I was comfortable. There was soft music playing and the reception area was welcoming and calming. Mr. Van Doorne asked questions to better understand what I was experiencing before examining my ears and conducting the hearing tests. I really appreciate the time he took to review the results and provide me with options. I left having a better understanding of my hearing situation and what choices I have in the present and future. Everyone working was friendly, welcoming, knowledgeable and professional. ”

“Absolutely satisfied with the exam and care of aids.”

“Did an excellent job on fixing my hearing aids so I hear much better. ”

“Great service. I take my mom there and am pleased with the level of attention and service they provide my mom. ”

“Very informative and respectful. Comfortable office and courteous staff. ”

“They are always there for you, treat you like family! Always there to answer questions or help in anyway they can! Thank you! ”

“Actually a very pleasant experience! Very knowledgeable, covers all areas of training and satisfaction of hearing aids. I can’t wait to get my new hearing aids, and I am fully confident that they will be the best!”

“Very professional and would highly recommend. ”

“Responsive when I have questions; helpful with explanations and hands-on assistance if needed with my hearing aids; friendly staff.”

“Very knowledgeable. Friendly. Craig and his team does a phenomenal job on getting you the best care possible. ”

“I was very thankful that there was a time for me to come in on short notice. I was helped right away and it was very pleasant and business like. Thanks for your service.”

“I strongly urge anyone needing hearing assistance to use Van Doorne. Most important to me, they don’t gouge on pricing! Many audiologists do just that. They are also a multi-generation family business. Excellent technical expertise along with personalized customer service. In summary, best products, best service and best pricing. I rely on Van Doorne for my hearing. PS I’m a professional musician.”

“Very knowledgeable and friendly. Highly recommend. ”

“Professional, caring and patient. Takes the time to make sure you are totally taken care of.”

“Always a pleasant experience”

“Every question was patiently addressed as usual! I have been so appreciative of receiving such professional care for my hearing loss.”

“My hearing is greatly improved ”

“Very professional and informative. ”

“Always ready to help with friendly advice and service. I was referred by a friend and have not been sorry. ”

“very professional and always helpful.”

“I was referred to Van Doorne Hearing seven years ago by a friend. I have received excellent care from my first appointment to every appointment thereafter. That’s amazing, after seven years! They made me feel really comfortable and always take the time to answer all of my questions and concerns. I had issues with tinnitus and hoped I could find help in managing it better. I had no idea that I had hearing loss in both ears. I was fitted with great hearing aids that were specific to my needs that made a significant difference in my life. I love the sound masking feature that allows me to hear gentle waves by a push of a button. I recently upgraded to a newer pair and the technology keeps getting better that I could definitely hear a noticeable difference. It’s not enough these days to just have great products, it is absolutely essential to have great service and know you’re in good hands which is why I go to Van Doorne Hearing. I’m grateful to my friend for recommending them to me!”

“Care and hearing aids at Van Doorne are both excellent! I do miss Dr Koning but understand her reason for taking time out for family.”

“Personable but professional and very efficient ”

“friendly', knowledgeable, and well organized”

“Always friendly and supportive!!”

“Great people that really understand and help ”

“Very professional and customer oriented. Staff great to work with and answers any questions. Equipment suggested is of great quality and is set up for each customer. ”

“Good service and I feel very comfortable with this group; they are concerned about me, not my money or insurance.”

“The staff is always friendly and very helpful.”

“Previously I was using hearing aids from national chains and was not impressed with the care. When I started at Van Doorne, my experience was a very pleasant surprise. I feel genuinely cared for and I believe that I can count on receiving this same care in the future. ”

“Craig and Sarah are always helpful. When I fell in the canal with my hearing aids in and lost one of them they attended swiftly to my needs. ”

“Simply great care. Very honest and trustworthy. That’s why I continue to make the long drive from Ada to Holland to see them! ”

“Great people, great care, great products!”

“ Such a wonderful experience for a first time hearing aid patient. Very professional staff and current edge of technology practice that treats you like family from the minute you walk in. A high level of quality is what you will experience at Van Doorne.”

“Have been going to Van Doorne Hearing Care for many years. Recently a hearing test showed that my hearing had changed and it was determining I needed new hearing aids. The promptness of obtaining the new aids and the fitting and programing was great. After a few weeks of using the new aids I find a whole new world of hearing. The current technology found in hearing aids is well beyond my first and second set of aids. The staff at Van Doorne Hearing Care does a great job of fitting the best hearing aids to my needs.”

“Two friends of mine recommended me to try Van Doorne Hearing for new hearing aids. I was pleasantly surprised at the friendliness and professionalism during my visits. They listened to all my concerns and demonstrated their vast knowledge about how the ear works and all the new technology of hearing aids.”

“I went to Van Doorne Hearing as a result of my wife's experience with them. She really liked their friendly service. I totally agree with her assessment, they are thorough in every aspect of testing and finding the right instrument for me. I highly recommend them.”

“I feel they listen to my hearing concerns and truly give the best care, as well as offering the best products to fit my needs. I highly recommend VanDoorne. ”

“I was so nervous about getting hearing aids, Van Doorne excellent staff helped me get past the fear. I am treated nice, no rushing, and it is apparent they care about their patients. And I am thrilled to be a patient. Getting those hearing aids is the best thing I ever did. I can hear glorious sounds that I haven't heard for a long time. Thank Van Doorne hearing!”

“Entire staff pleasant and patient. Able to answer every technical question that was asked. Excited to have access to cutting edge technology in hearing aids ”

“Craig listened to all concerns and adjusted my hearing aid. The adjustment greatly improved my hearing and understanding of words. ”

“I have been going to Van Doorne Hearing for a very long time. It was were I got my first very good hearing aide. Craig is someone I trust with all my hearing needs and Sarah is always so welcoming.”

“Craig and Sarah are an awesome team who care about their patients. They have an excellent product. I cannot think of ever considering anyone else to care for my hearing. ”

“We are extremely pleased with the service we receive at VanDoorne Hearing. Dr. Koning is very knowledgeable and super friendly. Anytime we call for our needs with our hearing aids we are helped immediately. Their staff is efficient. We love their office. ”

“Very friendly and welcoming staff. They did an excellent job explaining my options. On the one occasion I had a problem with one of the hearing aids, they got me in right away and quickly back in business.”

“The staff is very personable and friendly as well as helpful. They offer helpful tips and are gracious when I ask them to repeat (I forget easily).”

“FANTASTIC ‼️5”

“I needed a quick repair on one of my hearing aids. Scheduled the same day that I called and out the door with a repaired hearing aid in under 15 minutes. Great service!”

“Always helpful and caring they treat you excellent and they're all very professional and considerate.”

“I could not ask for better service. It was great!”

“Van Doorne Hearing Care always treats me promptly, graciously, efficiently, and generously, from Sarah to Craig.”

“Dr. Koning always treats us with respect and like we are family members. Knows what our needs are for hearing loss. My husband and I are extremely pleased with the friendliness there is in the whole office. VanDoorne Hearing is the greatest!”

“VanDoorne Hearing has taken care of my hearing needs for years. Craig is great at knowing what is the best hearing aids that will work for me. He takes time to answer questions. I have recommended VanDoorne Hearing to others.”

“VanDoorne Hearing has always been very professional and most helpful with treatment for my hearing loss. I am currently on my second set of hearing aids with over 10 years of using VanDoorne Hearing. ”

“Have always been very pleased, cannot say but a great experience every time!”

“I noticed that my hearing in the left ear was not what it should be so I called Van Doorne to see if I could get in to check it out. They got me in right away and Craig found that I had a lot of wax build up in the ear. He recommend a ENT office in the area and they got me right in and removed the wax. Very satisfied and relieved with quick response from both Van Doorne and the ENT office. ”

“Macenzie treated me with respect and professionalism. Complimented my hearing loss with the best devices available. Completely satisfied!”

“My experience was wonderful. From the front desk to the fitting for my hearing aids everyone was kind and very professional. ”

“I like their professional, yet warm atmosphere. The attention they give in listening to my questions is great. They understand the things I deal with especially with having to wear a mask and offer suggestions to make wearing my hearing aides a positive experience. I highly recommend Van Doorne Hearing Care!”

“Very friendly professional place . I highly recommend their services!”

“Completely satisfied with examination and care . It was a comfortable meeting . ”

“Craig was efficient and effective. I now have a resupply of batteries and a next appointment in April. The initial payment covers several years, so it's nice not to have to pay for each and every visit.”

“I have always been treated with courtesy and concern for anything that I might have problems with. At my age I am grateful for their reminders.”

“It was excellent. Patient with me explaining results and how to deal with tintinitus plus difficulty hearing kids in back seat while driving. Great advice and recommended hearing test again in a couple of years.”

“I love this clinic and my usual audiologist, Dr Konig. She was unable to be in, I was 10 minutes late (road construction), and the person I saw was minimally engaging (only quickly looked at my ears and instructed the receptionist to give me new batteries. He also made an odd comment, which I found troubling.”

“I just stopped in for a few supplies. I was in and out in less than 5 minutes. The staff is always very helpful and friendly.”

“Everyone at Van Doorne Hearing is warm and welcoming. They provide me with all the answers to my questions and address any issues that may have come up between visits . They make every effort to get you in quickly if needed between yearly visits.”

“Very helpful and understanding. Excellent service.”

“The entire staff at Van Doorne hearing is the most pleasant and helpful of all the medical offices I go to and they stay on top to make my hearing the best it can be.”

“They got me in quickly. Craig was extremely professional and easy to talk to. He took the time to explain the pros and cons of all my options and guide me through the decision process. Up front, Sarah was friendly and welcoming, and she seamlessly dealt with the insurance details.”

“My experience with Van Doorne Hearing Care has been stellar from the beginning! Dr Macenzie Koning has gone out of her way to assure that the selection, fitting, and operation of my new hearing aids were perfect for me to compliment my hearing loss and my life style! I appreciate all that Macenzie has done to make my world of sound, complete again!! Thank you Macenzie for your knowledge and professionalism! I highly recommend Van Doorne Hearing Care to supply your hearing needs!!”

“The appointment we quickly and they listened to everything I was concerned about and either explained it to me or tried to make the changes I wanted.”

“It's always a pleasant experience at appointments. Very comfortable atmosphere and exam is thorough and I am listened to and questions answered. ”

“Highly recommended. Top notch service and products. ”

“This office has always attended to any situation I have had with my instruments. Craig and Sarah are awesome individuals. When you finally decide you need hearing help, go here for your solution.”

“These folks always go above and beyond whenever I need with my hearing. Only problem is now I can truly hear my wife,no more excuses.”

“Couldn't have had a better experience!!!!!!!! EVERYONE is help, informative and pleasant!!!!!!!!!!!!!!!!!!!!! I would highly recommend them!!!!!!”

“If your thinking about hearing aides give Van Doorne’s a call. Their honest and very helpful. ”

“Professional, caring, attentive, honest. I recommend this service.”

“Fantastic service, Caring , professional service. Very attentive to every need.”

“So patient and easy to work with. Thank you for that. ”

“Very attentive and professional with pleasant demeanor in spite of me being a tough consumer. Thank you.”

“Friendly staff, professional, and knowledgeable. Very comfortable making decisions. Little wait time in a very hospitable office. ”

“Very professional and knowledgeable as well as personable. Craig takes his time and explains everything very well. ”

“Excellent care, thorough examination, and a complete explanation of hearing options. ”

“I have been very pleased with the service given by Van Doorne Hearing. I am looking forward to new units and the improvement that they will give me.”

“Caring people that are very knowledgeable.”

“I have been going to Karen since I was a little kid. Great service all around. Now that Craig took over it has been even better. Great service all around!!”

“I have experienced nothing but the best of services from Karen in prior years and now Craig. Truly a professional group.”

“Great service, I especially appreciate the personal attention, patience explaining operations of the various hearing instruments, availability... Thanks!”

“They are very knowledgeable and very friendly. I would definitely recommend them for anyone with a hearing issue!!”

“Dr Konig and the entire staff are outstanding! I had been to two other hearing clinics before coming to VanDoorne Hearing. I insist on science based, personally engaged care and have been extremely impressed with this hearing care group from the start and at every visit. I feel extremely fortunate to have found this group!”

“You are the greatest and most understanding person I have known. I will recommend you to anyone who asks for hearing help.”

“During all my visits so far the focus of everyone at Van Doorne Hearing Care was to help me improve my hearing. All of the staff was extremely friendly and made me feel comfortable through the whole process from testing to fitting my new hearing aids. I am looking forward to a continued relationship with them.”

“To sum it up, concern for patients, professionalism, and competitive pricing. I've tried the others in the area and am pleased to have moved to VanDoorne. Wish I had started with them in the first place.”

“Very knowledgable of my situation with loss of my hearing thru years of factory work. Wish I had gotten hearing aid a long time ago. Thank you. ”

“Great service from the entire team at Van Doorne Hearing! I love the hearing aids, best decision I've made! Van Doorne team is always there to answer any questions I have. Would highly recommend this office to anyone interested in learning more about hearing care. ”

“Changed from a previous hearing care provider in Holland to Karen Van Doorne about 6 years ago and more recently to Craig. The staff at Van Doorne Hearing Care has provided professional care in every way with exceptional service. ”

“VanDoorne Hearing is an awesome group. Everyone is very professional and knowledgeable. I didn’t realize my hearing was so bad. With my new hearing aids, I can hear better at sporting events, church, friends and family. My son says I don’t say “what” all the time when talking with him.”

“Craig and staff very knowledgeable and friendly ”

“An admirably patient-centered, service-oriented, and highly professional audiology practice. ”

“Love the new technology and service is superb!!!”

“Professional, knowledgeable, excellent service. They take the time to listen to you regarding the hearing issues you are having and provide you with a solution that makes sense. ”

“I switched to Van Doorne for better service, I not only got better, I got the BEST.”

“Great service from great people. I consider going to Van Doorne one of the best decisions I’ve ever made. ”

“Good people, excellent service and support.”

“My experience with Van Doorne Hearing has been very positive. Very professional and friendly what ever the reason for my being there. I especially appreciate their no pressure to buy the most expensive aids but to get you the best for your budget. I just ordered a new set of aids today and can't wait to get them. I would highly recommend Van Doorne Hearing to anyone. ”

“Vandoorne Hearing is by far the best "Hearing Clinic" in the Western part of the State of MI. Service is great and the prices are even better.”

“Personalized care-Great people to be caring for my hearing needs! Just love them!”

“Dr. Koning really shows she cares for her patients. I am getting high quality service from Van Doorne Hearing. Of equal importance is the pricing. I can't emphasize how important it is to shop for your hearing device. The difference between my lowest quote and highest was 100%! I am counting only local audiologists. I called three in the area and asked they quote a specific device. Van Doorne Hearing provided the best value of price and packaged services. ”

“What could be better than a family owned and operated hearing clinic that will properly evaluate, fit and follow you on your journey to improved relationships with family, friends, and co-workers? Dr. Karen, her son Craig, his wife Sarah, and most recently, Dr. Macenzie have successfully guided me for nearly five years. The treatment they continue to provide makes a major difference in my ability to enjoy solid relationships with those I love, those I interact with both at work and socially. Life is so much better in a hearing clearly world. ”

“I was scared by the thought of wearing hearing aids. Van Doorne has treated me very well personally and professionally. I can hear again ! ”

“You all are awsome thank you. ”

“They know what they are doing. Very impressed and would highly recommend them.”

“Thirteen years ago I was finally ready for hearing aids after many years of denial. I went to VanDoorne Hearing Care and was fitted with two hearing aids. This opened up new worlds in hearing for me. VanDoorne Hearing Care has continued to give me the professional service and followup I needed for these many years. Recently I was fitted with two new hearing aids with many new features. I now have a T-Coil receiver that allows me to hear better in spaces with an installed T-Coil loop. I am very appreciative of the many years of service that VanDoorne Hearing Care has provided for me. I would recommend them to anyone with questions about or need for better hearing.”

“I decided to work with the Van Doorne Hearing Care group after hearing a presentation on hearing and technology that they sponsored at Hope College. I was introduced to Dr. Macenzie Koning and received thoughtful, caring and very professional advise and testing. I purchased my new hearing aids from Van Doorne after a two week trial and I am most pleased with the entire experience. Quality patient care and follow up is a high priority. If you are looking for new technology and professional support, give them a try!”

“Karen and Craig are excellent in what they do and are always ready and willing to help with any problem that comes up with my aids. I would highly recommend them to any one needing hearing aids.”

“Karen and Craig are simply fabulous. I cannot recommend highly enough! Rob”

“Very knowledgeable in the work they provide. Always willing to help in any way.”

“Some people love their jobs, some people love their products, some people love their clients. VanDoorne loves all three. This is a safe, comfortable place to get information, attentive care, and a wonderful experience. So grateful for the hearing improvement and for the kindness and consideration.”

“Confident, knowledgeable, and friendly.”

“I liked them very much.”

“U R awesome :-) Kindness, caring, explained all information clearly. Helped us to find hearing aids. Blessed us with no large financial burdens. My husband can hear and interact with all family and co-workers now.”

“I like the personal care, They explained all information clearly. I can hear now!”

“They were good people and they helped me out in any way they could.”

“They explained everything very well and were real professional. ”

“They were very professional.”

“The Dr. was real professional and it was nice to have met the Dr.”

“Karen and Craig are so knowledgeable about hearing needs. I brought my Mom in to get her hearing aids checked. She had a lot of fitting problems from a former Audiologists care. Karen and Craig were able to fit her properly and help her hear much better in the aids she already had. They are both very caring and excellent in understanding hearing needs. I am so thankful we were referred to them. We live in Grand Rapids and feel it is well worth the drive to Holland for such great care. ”

“They did a good job”

“Karen (the doctor) was very kind, walked him through the process, and everything went great.”