Alber Hearing Services
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Staff
Lisa Alber,
AuD
Audiologist
Lisa Alber has over 25 years experience as an audiologist. She earned her Bachelor's and Master's degrees from the University of Massachusetts and her Doctorate in Audiology from Arizona State University. In 2009 she made the decision to open her own audiology office serving her community and strives to improve your quality of life through better hearing.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 292 verified patient reviews for Alber Hearing Services! Their average review score is 4.98 () from 292 reviews.
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“My meeting Lisa was the best thing I have done in a long time. I never realized how bad my hearing was and with her expertise she fixed my problem. I want to thank her she’s the best. The staff is fantastic and will assist you were any of your cares.”
10/11/2022 Review submitted online
“My mother whose first language is not English had a very positive and pleasant experience with Lisa Alber. Everyone was very kind and helpful even with the language barrier, my mother sensed genuine caring people. I highly recommend Alber Hearing Services for anyone seeking to have a hearing evaluation. ”
07/14/2022 Review submitted online
“The practice reflects hometown courtesy. A pleasant place with safe health practices and friendly staff. Lisa is conscientious, efficent and pratical. From the beginning she informs you about the need for wearing both hearing aids, all day to allow your brain to adjust. As long as your hearing aids are working for you with hearing tests and adjustments, she does not suggest new ones. They are aware of the "latest" technologies if one is interested! You pay once and are taken care of as needed, only paying for out-of-office repairs if needed, after the warranty. Over six year customer.”
02/08/2022 Review submitted online
“I've worn hearing aids for 35 years and have worked with many, many audiologists over that time. Alber Hearing is far and away the best I've ever experienced, and by a wide margin. Every other audiologist I've seen has been focused on making the most money possible from me, and I seemed to be nothing more than an anonymous number. At Alber Hearing, it's just the opposite. It's very personal, and the focus is entirely on what's best for me, whatever that might be. Lisa Alber is tremendously knowledgable and also kind, warm-hearted, and generous with her time. The entire staff is the same. They bend over backward to help me, and always with a smile. I have found my final audiologist.”
02/04/2021 Review submitted online
“Wonderful services and staff, understanding, professional, kind, flexible. The canine staff make it even better!”
02/03/2021 Review submitted online
“Lisa is very patient and will guide you every step of the way in setting up and adjusting to your new hearing aids. And the staff is always willing to help with minor fixes or other questions.”
08/23/2020 Review submitted online
“I am beyond pleased with Alber Hearing. They are professional, kind and relaxed. Always making sure I understand my options and patient one make decisions. ”
03/27/2020 Review received via mail
“I have nothing but excellent service provided to me by everyone on the Alber's staff. For quality service, this is the place to go!!”
01/20/2020 Review received via mail
“Lisa was surprised that I only had one hearing aid. Upon testing we learned that both ears had significant losses. Now hearing what I was missing with two aids. Lisa is very caring and passionate about her clients hearing well. ”
01/10/2020 Review received via mail
“Great experience, friendly and very knowledgeable staff. ”
01/02/2020 Review received via mail
“A great experience!”
01/02/2020 Review received via mail
“Excellent all the way around! ”
12/13/2019 Review received via mail
“I have been a patient for many years. Lisa goes out of her way to help her patients. She is a very thoughtful person and provider. I wouldn't see anyone else! ”
12/12/2019 Review received via mail
“Lisa was skilled, supportive and genuine. The office was welcoming, clean and comfortable. My life is so much easier with my increased ability to hear thanks to Lisa's help. ”
11/25/2019 Review received via mail
“This year I needed to hear my sick husband. Alber Hearing Services helped me promptly, exceeded my expectations for excellent evaluation and personal consideration of my needs. ”
11/22/2019 Review received via mail
“At first, didn't wear the hearing aids all the time but as time went on, realized their value to me. Thank you Lisa for being available and helping me. ”
11/22/2019 Review received via mail
“I went into Alber's thinking I had a large wax build up. With much gentleness and valuable information, I learned I had a mild hearing loss and would benefit from hearing aids that I received on the spot. I love my hearing aids! ”
11/18/2019 Review received via mail
“Could not ask for nicer and very informative people to work with. They have helped me out very much and I can hear better now. What a great experience. ”
11/18/2019 Review received via mail
“I have been a client of Alber hearing services for a number of years. I have found Lisa and her staff to be very professional and caring. I would highly recommend Alber to everyone that requires hearing services!”
11/18/2019 Review received via mail
“Alber came highly recommended and did not disappoint. We were given all the time and help needed to acclimate to wearing hearing aids successfully. ”
11/18/2019 Review received via mail
“Comfortable during visits. Dr. Alber showed great patience. ”
11/04/2019 Review received via mail
“I am thrilled to have chosen Alber Hearing Services for my hearing care and Lisa is extremely helpful and very knowledgeable. I would highly recommend her and her services for anyone in need. ”
10/29/2019 Review received via mail
“Extremely pleasant, attention to detail, availability, thorough exam. ”
10/29/2019 Review received via mail
“Gail Brown at Alber Hearing Services is my audiologist. She is truly caring and a professional. I was fitted this summer with my new pair of rechargeable Oticon hearing aids. Assessing hearing is the key to a positive outcome. ”
10/29/2019 Review received via mail
“Very nice, listens to you and is not pushy. ”
10/29/2019 Review received via mail
“Service was prompt. Clear instructions on using hearing aid with knowledge I could call if I had questions. ”
09/16/2019 Review received via mail
“I have been very well served at Alber. I received a thorough exam with Dr. Brown, who listened to my hearing and also to my concerns and questions. My hearing aid is working well and there has been good response to my questions. I'm very happy with my Alber experience. ”
08/23/2019 Review received via mail
“Lisa is one of the best audiologists. She takes her time to listen to her patients' needs and acts accordingly. Her staff is also very professional. ”
08/13/2019 Review received via mail
“No pun intended, but she listens well. Lisa and staff are attentive and helpful. Very importantly, there is no pressure. Patient is given time to decide and try devices before purchasing. Alber Hearing has always been very helpful and I have used them for several years for hearing aid support. ”
08/12/2019 Review received via mail
“Been a client 20 years, great success always. Personal, professional and honorable. Great symptoms of success. ”
08/12/2019 Review received via mail
“Hearing loss requires time, support and adjustment to hearing the world a different way. Lisa skillfully provides a realistic supportive approach to her clients which makes for a successful experience. Thank you. ”
08/06/2019 Review received via mail
“The staff is well trained, the office is comfortable, Dr. Alber is professional and also is well acknowledged leader in the community. ”
07/30/2019 Review received via mail
“Dr. Lisa Alber is a knowledgeable professional who is a huge advocate in restoring and maintaining people's hearing health. My husband and I have been her patients for years and feel so lucky to have her locally. ”
07/22/2019 Review received via mail
“Very helpful serivce, thank you. ”
07/15/2019 Review received via mail
“Gail Brown at Alber Hearing Services provided outstanding professional service. My hearing aid has worked extremely well. In fact, it's the best I've ever had. Lightweight and easy to adjust for volume. Thank you! ”
07/15/2019 Review received via mail
“Very impressive, professional assistance. I was very thankful that Dr. Alber was as patient with me as she was. It took time for me to adjust and Lisa was there helping me. Thank you. ”
07/10/2019 Review received via mail
“For several years, Dr. Lisa has cared for me and my hearing. She is caring, kind and extremely professional. She advises prudently and with expertise. She and her entire staff are the go to home for hearing! ”
07/10/2019 Review received via mail
“Lisa is so great. She doesn't let you leave until you're completely happy with your hearing. The staff is great. Everyone should see Lisa. I've been to different hearing places, none of them compare to the genuine care Lisa provides. ”
07/01/2019 Review received via mail
“Lisa Alber was amazing. She took the time to discuss all my concerns and walked me through the steps of using hearing aids for the first time. Learning that you are losing your hearing can be scary, but she explained each stop along the way and I left the office with hearing aids that changed everything for the better.”
06/11/2019 Review received via mail
“Very helpful in teaching me about the use of hearing aids. ”
05/20/2019 Review received via mail
“This is a hi-tech process that was executed with precision in a very professional environment. This entire process was amazing. I am very pleased with this experience. ”
05/07/2019 Review received via mail
“When Lisa Alber moved from clinic to a private practice, there was no hesitation about moving with her. She has continuously kept track and analyzed my usage for optimum hearing in all possible situations and in care for my quality of life. ”
05/07/2019 Review received via mail
“The personalized service at Alber Hearing is second to none. The hearing aids are top quality and have allowed me to communicate and function in the work place and socially. ”
05/07/2019 Review received via mail
“Always courteous and helpful.”
03/28/2019 Review received via mail
“It's so nice to have a hearing Doctor (Lisa) that is so concerned about your hearing. She is just great. I would highly recommend. I have no ear drum in my left ear, right has a hole in the ear drum. Just tuning up and adjust, needs to finish me up. Lisa is the best. ”
03/28/2019 Review received via mail
“Excellent service from Lisa. She made the transition to using hearing aids a painless process for me. ”
03/25/2019 Review received via mail
“Vast difference between the units I purchased from Miracle Ear and the unit I purchased from Alber Hearing Services. Thank you very much for your superior product. Older units were worn six years, never really satisfied, very happy now. ”
03/25/2019 Review received via mail
“Fast service, everything explained carefully, great follow-up. ”
03/13/2019 Review received via mail
“My experience was very thorough. ”
03/13/2019 Review received via mail
“From the Audiologist to the office staff, everyone was very courteous and made me feel comfortable. ”
02/06/2019 Review received via mail
“Alber Hearing Services is very professional, caring and capable. We are fortunate to have Lisa's services. ”
02/06/2019 Review received via mail
“I was greeted very warmly and treated the same at all meetings regardless of my attitude whether good or bad items discussed. They're attitude was great and they did everything to help me. I'm 80 years old and I guess older people can be difficult. ”
02/05/2019 Review received via mail
“Friendly, knowledgeable, patient and spends a great deal of time explaining. ”
02/05/2019 Review received via mail
“Friendly, knowledgeable, patient & spends a great deal of time explaining.”
02/05/2019 Review received via mail
“I was greeted very warmly and treated the same at all meetings regardless of my attitude wether good or bad items discussed. They're attitude was great and they did everything to help me. I'm 80 years old and I guess older people can be. ”
02/05/2019 Review received via mail
“Entirely professional. Everyone on staff pleasant, responsive, caring. Can't ask for much more. ”
02/05/2019 Review received via mail
“I do not have health insurance to pay for hearing aids. Lisa, showing utmost care, respect and professionalism, hooked me up with financial assistance who helped pay for my exam and hearing aids. I am delighted. ”
01/29/2019 Review received via mail
“Thorough - allowed me to figure it out - in no way pushy! Very comfortable. ”
01/29/2019 Review received via mail
“I liked the personal service. The staff makes you feel welcome and they go above and beyond to make your visit a pleasure.”
01/25/2019 Review received via mail
“Very personal staff. Dedicated to help ensure that your hearing needs are met to highest level. ”
01/23/2019 Review received via mail
“Friendly, efficient and knowledgeable staff. Great product, no pressure. ”
01/22/2019 Review received via mail
“Fully satisfied with a quality process and product. ”
01/22/2019 Review received via mail
“The service and people were good. The price was very high! ”
01/22/2019 Review received via mail
“Very friendly service, prompt response to any questions/concerns with positive outcomes - for new OPNI's. ”
01/16/2019 Review received via mail
“I liked the earnestness to get the hearing aids adjusted to make them the best for me. ”
01/02/2019 Review received via mail
“I like that they keep trying to improve my hearing. ”
01/02/2019 Review received via mail
“Great staff, they care about the patient. They make sure you are satisfied with your experience. I've recommended them to many people. They're OUTSTANDING!! ”
12/12/2018 Review received via mail
“These hearing aids really do allow my brain to hear what I want to hear (chirping birds, rustle of leaves) and filter out or not hear background noise (such as car tires on the highway) that my brain wants to ignore. Thanks! ”
11/30/2018 Review received via mail
“Gail is a wonderful doctor. I don't think she understood the loud and constant noise where I work. However, the aids have helped my hearing acuity and my wife is much happier. ”
11/27/2018 Review received via mail
“I am completely satisfied with Alber Hearing Service! The entire staff is helpful, friendly and knowledgeable of their hearing aids. Thank you Lisa and staff! ”
11/27/2018 Review received via mail
“Lisa and staff are always very responsive to any questions or issues I may have. She is up on the latest products for me AND they do the insurance paperwork. ”
11/15/2018 Review received via mail
“Hi Lisa, love my hearing aids. ”
11/12/2018 Review received via mail
“Everything was explained so I could understand it. ”
11/05/2018 Review received via mail
“Very helpful on selecting the correct settings. ”
10/25/2018 Review received via mail
“Could not be more pleased with the experience in getting my hearing aids. They work very well and have improved my quality of life. ”
10/19/2018 Review received via mail
“This office does everything well, from reception to testing, to helping select and fit the hearing aid that is right for you and your budget. ”
10/05/2018 Review received via mail
“Friendly service, asked about previous hearing aids and made sure I would be able to hear in circumstances which had not been possible before. ”
09/17/2018 Review received via mail
“I liked the friendly manner, a true professional! Patience, great product!”
09/14/2018 Review received via mail
“To begin, just entering the office, the atmosphere was pleasant and cheerful and always ready to give me assistance. The Dr. was always very patient, encouraging and helpful answering all questions, teaching, cleaning and trying out the hearing aids. Very informative, encouraging and with a smile. ”
09/12/2018 Review received via mail
“Great service overall. ”
08/06/2018 Review received via mail
“I liked the competent assessment. Excellent education about hearing aids. No hard sell. Friendly and helpful office staff (and dog). Excellent tech help available. ”
08/03/2018 Review received via mail
“I liked everything about the hearing aids was clearly explained and demonstrated. Lisa was very friendly and kind. Everyone in the office is always smiling. ”
07/25/2018 Review received via mail
“There have been many times that I have walked in and everyone dropped what they were doing to assist me. ”
07/19/2018 Review received via mail
“Service is prompt and very helpful. Lisa and the others try to help improve my hearing. ”
07/17/2018 Review received via mail
“Very thorough programming of new aids. ”
07/17/2018 Review received via mail
“Lisa Alber has worked with me on getting great hearing devices for around 18 years, starting with her work in a health group I belong to. I followed her into independent practice because she listens to my concerns and helps me find the best way to enhance my ability to hear. ”
07/09/2018 Review received via mail
“Prompt and friendly service. ”
06/14/2018 Review received via mail
“Delightful to work with and knowledgeable! ”
06/12/2018 Review received via mail
“They let me try them for 30 days but very soon I knew I loved these new hearing aids. My old set were not as easy to use and they were much larger and quite old. ”
06/12/2018 Review received via mail
“I liked the help with all my questions regarding my hearing aids. ”
06/07/2018 Review received via mail
“Friendly, professional care! ”
06/07/2018 Review received via mail
“I like how caring everyone is and if you have any problems, they are right there to help you. Lisa Albert is very knowledgeable with the hearing aids. ”
06/07/2018 Review received via mail
“Everyone cares and wants me to hear as well as possible. Service is excellent. ”
05/09/2018 Review received via mail
“Very friendly - warm feeling from all great attention to type of hearing aid best for me - along with close detail to the fine tuning for best possible hearing. (My wife thanks you too!)”
05/07/2018 Review received via mail
“What I like is its easy to get an appointment, walk in service for hearing aid cleaning and staff is very friendly. ”
05/07/2018 Review received via mail
“I am unable to say what I like best. Office workers were amazing, audiologists were fantastic. Maggie is definitely on top with this experience. Thank you. ”
05/07/2018 Review received via mail
“I appreciated the supportive personal care I received around the use of my hearing aid, especially when I lost it. Lisa was quick in providing me with a replacement which minimized any negative impact to my life as I can only hear in one ear. ”
04/30/2018 Review received via mail
“The quality of service is unmatched. Very welcoming office. ”
04/18/2018 Review received via mail
“I liked the service best. ”
04/12/2018 Review received via mail
“I liked the patience and care that was given to make sure she was comfortable with her hearing aid.”
03/21/2018 Review received via mail
“Caring staff, "Therapy dog" greeted me at the door, and expertise of Lisa Alber, AuD”
03/21/2018 Review received via mail
“I was well instructed with device and volume adjusted as I had issues at work with machinery tones. ”
03/13/2018 Review received via mail
“I liked the accessibility of the audiologist who worked with me to get the right hearing aids functioning perfectly. ”
03/13/2018 Review received via mail
“I liked the services best. ”
03/09/2018 Review received via mail
“Everyone was very pleasant and professional, great customer service. Especially Maggie who greeted me on my visits. Gail was outstanding explaining what to expect and walking me through the process. Keep up the great work. ”
02/28/2018 Review received via mail
“Professional and friendly. Quality evaluation and equipment. Responsive adjustments to tune your hearing. ”
02/16/2018 Review received via mail
“105 years young! Lisa was so patient to make sure my mother was comfortable with her hearing aid and could hear good. ”
02/16/2018 Review received via mail
“That Lisa really listened to me and didn't push or rush me into a decision to invest in the hearing aids until I was ready. I also liked being able to take as much time as I needed to wear them and try them out. ”
02/13/2018 Review received via mail
“Lisa Alber made me feel comfortable in helping me to make a decision of investing in hearing aids. She answered my many questions with patience. Her staff is friendly and very helpful also. ”
02/07/2018 Review received via mail
“Never rushed! Reassurance always given for future evaluations and corrections when needed. Very professional and efficient. Pleasant surroundings with easy access. ”
01/30/2018 Review received via mail
“All my visits were very friendly, helpful and thorough. ”
01/30/2018 Review received via mail
“Ms. Alber was very knowledgeable and caring. ”
01/26/2018 Review received via mail
“Professional and quality of service is what I liked best. ”
01/25/2018 Review received via mail
“The things I liked best were; Maggie, the conversation, welcoming atmosphere and knowledgeable professionals. ”
01/04/2018 Review received via mail
“I liked the way Lisa described my hearing aids, gave me a couple of weeks to try them and all in relaxed but professional way. ”
01/04/2018 Review received via mail
“I liked the positive attitude and response. ”
01/04/2018 Review received via mail
“I liked the more than competent service, the level of warm professionalism throughout the practice instills confidence. A+ service with A+ follow-up! Thank you!”
12/28/2017 Review received via mail
“The process of adjusting the hearing aids was convenient with the doctor performing the adjustments ASAP. They encouraged me to call with any questions and never made me feel that once I had the hearing aids they would no longer be involved. ”
12/20/2017 Review received via mail
“At Alber Hearing I was made to feel comfortable. This is extremely important. Staff is professional but personal. Very helpful. ”
12/13/2017 Review received via mail
“I appreciated that you worked real hard to set Irah's hearing aids so he doesn't have to keep playing with them. ”
12/12/2017 Review received via mail
“I always received immediate and friendly attention. Everyone, including the office staff, are wiling to listen to my concerns and get me the assistance I needed. It did not matter how many times I came back to tweak the hearing aid, Gail was determined to solve my concerns until I was completely satisfied and only then did I have to pay. I am very satisfied with my experience. ”
11/30/2017 Review received via mail
“I liked the caring shown to ensure complete satisfaction by Gail. ”
11/22/2017 Review received via mail
“I like they are patient with me, explaining my hearing loss, working with me and my hearing aids to get satisfactory results. Great,happy, cheerful environment. ”
11/16/2017 Review received via mail
“I liked the personal attention and caring that the hearing aids were working at capacity. ”
11/15/2017 Review received via mail
“I have attempted to attain assistance with my hearing deficiency for many years from several doctors. I received perfect and complete correction and support for my problem from Doctor Alber and would be pleased to recommend her to any and all of my relatives and contacts. ”
11/15/2017 Review received via mail
“They explained everything clearly. Gave me a fair amount of time to try them out. I was not pressured into buying them. ”
11/15/2017 Review received via mail
“My experience was excellent. ”
11/13/2017 Review received via mail
“I received courteous and professional help and assistance. ”
11/02/2017 Review received via mail
“My experience was very good. Kind, thoughtful, prompt and caring. Good experience, good results. Highly recommended - both audiologist and hearing devices. ”
11/01/2017 Review received via mail
“I originally tried aids when my husband had them but couldn't stand the echo on the first word I spoke. However, I knew when the time came that I really needed them that I had to overcome that. Don't even notice it now. ”
11/01/2017 Review received via mail
“I liked the explanation on how to use hearing aids. ”
10/20/2017 Review received via mail
“Dr. Gail Brown was wonderful. She was thorough and very pleasant. ”
10/19/2017 Review received via mail
“in my experience, it was easy and everyone was great and supportive. ”
10/19/2017 Review received via mail
“I had a very good experience with Alber Hearing Services. My hearing is quite a bit better. I like my "Unique Device Identifier", it helps me to hear the TV better. Thank you. ”
10/04/2017 Review received via mail
“Very thorough and professional explanation and demonstration. ”
09/18/2017 Review received via mail
“Strong support as fit, comfort etc. Quick and efficient help when visiting office, staff makes great effort to be sure all is correct and comfortable. Dr. Alber is most sincere and helpful that hearing aids are well fit and comfortable. ”
08/22/2017 Review received via mail
“Lisa is very knowledgeable, approachable, warm and supportive. Everyone is welcoming in the office - wouldn't want a better experience. ”
07/26/2017 Review received via mail
“I bought my hearing aids from Alber Hearing Services and I'm very, very happy with them. Great to hear again!”
07/21/2017 Review received via mail
“Some of the best customer service I have ever experienced. Friendly, patient, and capable staff. The professionalism and technical acumen of the audiologist, Gail Brown, had my hearing aids functioning properly for the first time since I purchased them. Even though I had not originally purchased my hearing aids from Alber Hearing Services and had never been a patient of theirs before, they treated me like I was a most valued customer. If you need hearing services I highly recommend Alber Hearing. I am looking forward to a long and happy relationship with them.”
07/06/2017 Review submitted online
“Couldn't have been any easier. A great experience. ”
07/06/2017 Review received via mail
“Excellent. Confident enough to lend out for 2 weeks. Sold on them after a day. Thorough explanation of technology, service and choice over others. ”
06/28/2017 Review received via mail
“Help with problem of bad hearing, you were great!”
06/26/2017 Review received via mail
“My experience was very pleasant and rewarding. Can really hear now. ”
06/26/2017 Review received via mail
“My experience was most wonderful. Staff was very nice. They addressed my problem and fixed it very fast. Thanks.”
06/13/2017 Review received via mail
“Very helpful and professional. Happy with the results. ”
06/13/2017 Review received via mail
“Lisa is more than willing to make sure that you are satisfied with the fit and that you are comfortable with the device. ”
06/09/2017 Review received via mail
“My experience was totally excellent. ”
06/08/2017 Review received via mail
“Lisa Alber has long experience and clear expertise in hearing loss and devices. She is patient and always encouraging clients to come back for adjustments at anytime. The office staff is knowledgeable also, and always helpful and cheerful. I think the value of having a local, convenient audiologist outweighs the lower cost of purchasing online. ”
06/06/2017 Review received via mail
“I like that Alber Hearing lets you try the hearing aids for several weeks. ”
05/24/2017 Review received via mail
“I am hearing much better now. Being with little children in school, I'm hearing everything that's going on. They love the sound of my hearing aid. ”
05/18/2017 Review received via mail
“I upgraded my aids to the newest level recently. As promised by Lisa Alber, the new ones are superior in all aspects and I'm certainly hearing more volume and understanding more words. Thanks Lisa!”
05/10/2017 Review received via mail
“Very caring, professional and quick. ”
05/10/2017 Review received via mail
“I so appreciate the patience and long term care and attention I get from everyone I've worked with at AHS. I hate not being able to hear well and all you seem to understand this so profoundly. Thank you! ”
05/10/2017 Review received via mail
“I am very pleased with Lisa's help in my hearing and recommend her as an aide for anyone who needs help, she cares. ”
05/05/2017 Review received via mail
“Lisa is the best in helping you understand all about hearing aids. It's been great for me. ”
04/06/2017 Review received via mail
“Lisa Alber of Alber Hearing is a knowledgeable, caring professional who has continued to give help anytime needed. ”
04/06/2017 Review received via mail
“New mini hearing aid is a big improvement over my old aid. Come Summer, with earwax, I'll have the opportunity to evaluate it further in different environments. ”
03/30/2017 Review received via mail
“Very professional and knowledgeable. ”
03/29/2017 Review received via mail
“Lisa really listens to her clients. She addresses all issues right away. I am very pleased with my hearing aids and her expert advice. ”
03/29/2017 Review received via mail
“Very professional. ”
03/29/2017 Review received via mail
“Very professional, attention to my hearing issues. Very great improvement on the receipt of my equipment. ”
03/23/2017 Review received via mail
“Alber Hearing Services goes above and beyond with any and all issues. They also are pleasant and courteous whenever I have a question or issue and response time if I leave a message immediate!”
03/22/2017 Review received via mail
“Very personal, great attention and all questions are answered. ”
03/22/2017 Review received via mail
“An extremely friendly and caring experience. Lisa Alber is committed to providing a quality product and exceptional service. She is dedicated to a long term relationship with her clients. ”
03/20/2017 Review received via mail
“Lisa and staff were friendly, helpful and accommodating. Beautiful office! Love the dog!”
03/09/2017 Review received via mail
“I had no problems. The decision was made between us for the best outcome. I was not influenced by the business to purchase something unneeded. ”
02/27/2017 Review received via mail
“My experience was very good. ”
02/27/2017 Review received via mail
“Great experience, good service and a quality product. ”
02/16/2017 Review received via mail
“All I can say is awesome! Lisa is highly professional, caring and has a huge heart. She will always make room in her schedule to see my mother at a moments notice. She has spent many appointments clearly explaining things to her and helping to understand how to use the aids. The extra amplication equipment is working great for her, thanks so much for teaching her to use it. Her staff is friendly and very helpful. We appreciate all you do and are lucky to have Alber Hearing in our hometown!!! ”
01/27/2017 Review submitted online
“My experience was very good. The people here were very helpful. They went out of their way to meet my needs, very patient with me. They were pleasant and cooperative and went the extra mile to understand what I needed. ”
01/26/2017 Review received via mail
“I previously did my business with the VA and had to travel to Leeds, MA for any audiology service. It's nice to have this service closer to home. ”
01/26/2017 Review received via mail
“Pleasant and helpful! ”
01/24/2017 Review received via mail
“Everything is as it should be in a business like this. People are friendly and very, very helpful. Everything was explained clearly. They are the best. ”
01/23/2017 Review received via mail
“Very professional and available for appointments. ”
01/19/2017 Review received via mail
“Lisa, I appreciate you and your staff responding to my needs Monday thru Friday at a moments notice. It is my pleasure having you!! ”
01/03/2017 Review received via mail
“Wonderful service all around. Thank you for lending me the hearing aids until I was able to purchase them. Also, I appreciate the additional amplification equipment. ”
12/23/2016 Review received via mail
“Alber Hearing Services provides a warm and caring experience in a friendly environment, making the process of dealing with hearing loss a pleasant relief. My hearing aids are working well, and making it much easier to hear and understand. Simple conversations and reducing a great deal of stress in my life!”
12/22/2016 Review received via mail
“Very cooperative and helpful. ”
12/22/2016 Review received via mail
“Professional, efficient and helpful. ”
12/22/2016 Review received via mail
“Good service, nice people. ”
12/21/2016 Review received via mail
“I knew I needed hearing assistance. I was taught how to care for them, (very thorough job). I wore them home to see how I would adjust. Everything worked out fine. I now have a happy family. A lower volume TV, radio and church is better also. I'm amazed at all I had stopped hearing. ”
12/19/2016 Review received via mail
“Lisa is the ultimate combination of professionalism and compassion. ”
12/14/2016 Review received via mail
“Knowledge, friendly and understanding. Great people!!”
11/16/2016 Review received via mail
“I liked the personal and courteous service, scientific knowledge, ample time to answer questions and address my concerns. ”
11/02/2016 Review received via mail
“Dr. Alber was most concerned that I'd be able to hear well again. She takes a personal interest in my being able to hear properly and I appreciate that!”
10/27/2016 Review received via mail
“Clearly dedicated to listening and helping. There is no hard selling or pressure to buy. Excellent service from the entire staff. ”
10/25/2016 Review received via mail
“I liked the way they made me feel like family. They didn't try to sell me anything I didn't need and they followed up after my first visit. ”
10/20/2016 Review received via mail
“Lisa took the time to get me in touch with rehab services so I could get the hearing aids I couldn't otherwise afford. She listens to problems I have with the hearing aids and works to correct it. ”
10/20/2016 Review received via mail
“Lisa is professional, but warm and caring as well. I feel it was important to her that she could help me as much as possible. She explained everything so I could easily understand. ”
10/18/2016 Review received via mail
“I liked just about everything. ”
10/14/2016 Review received via mail
“I liked the friendly nature of the staff! Thank you! ”
09/30/2016 Review received via mail
“I liked everything! Awesome, friendly and accommodating. Extremely satisfied! Does not get any better! ”
09/27/2016 Review received via mail
“I liked the personal attention I received. Lisa is always available when needed. ”
09/08/2016 Review received via mail
“I felt really listened to, no pun intended, and didn't feel pressured to make a decision immediately. I felt like I am encouraged to come back and make adjustments. ”
08/31/2016 Review received via mail
“I liked your quick service best. ”
08/31/2016 Review received via mail
“Always good service anytime I went there and at no charge. Thanks for your service, it was always content. ”
08/31/2016 Review received via mail
“The five things I liked best were the personal attention of Lisa, the education on hearing aid use and care, the staff attention and the comfortable, welcoming office. ”
08/29/2016 Review received via mail
“My hearing aids gave me the opportunity to hear my granddaughters breathing, the birds sing and my tinnitus resolved. I needed them years ago, but I wasn't ready until now and Lisa helped me realize that!”
08/23/2016 Review received via mail
“Lisa is very kind and generous. ”
08/23/2016 Review received via mail
“Friendly service, very professional and no long waiting.”
08/19/2016 Review received via mail
“I have used Alber Hearing Services for a long time. My Oticon aids were outdated. Mrs. Alber A.u.D., persuaded me that new aids would improve my hearing considerably, and I am very pleased with them. ”
08/11/2016 Review received via mail
“Excellent. ”
08/10/2016 Review received via mail
“I liked her honesty and how she helped me with my hearing. ”
08/10/2016 Review received via mail
“Exceptional experience! Professional...in business to serve their patients. They are very caring, no pressure, very concerned on matching the right device to your needs. They genuinely care about people. ”
08/08/2016 Review received via mail
“I like Lisa Alber's competence and friendliness best. ”
08/04/2016 Review received via mail
“Lisa Alber facilitates your journey to better hearing and better quality of life. She supports with knowledge and patience, realizing this is not an easy decision for everyone. ”
08/03/2016 Review received via mail
“I liked everything and hearing better! ”
08/03/2016 Review received via mail
“Lisa puts herself out to take care of you any time you need her, not having an appointment. I have stopped in and she always greets you with a smile and does what needs to be done. Any problem, no matter how big, is important to her. I just love her, she listens to you and the staff is great. ”
08/02/2016 Review received via mail
“I appreciate the support and the time taken to explain and the patience to repeat to us elderly people. I feel comfortable to call if ever a problem. ”
07/27/2016 Review received via mail
“Friendly, patient and understanding of the difficulty adjusting to the hearing aids. Always helpful in explaining and demonstrating how it all works. ”
07/27/2016 Review received via mail
“I learned all I wanted to know about hearing.”
07/27/2016 Review received via mail
“Lisa is very caring and knowledgeable, and is always responsive to my questions and my needs. Wanda and Jeremy, her office people, are also gems. AND, they stay right on top of my insurance provisions for me!”
07/27/2016 Review received via mail
“I truly enjoyed my experience with Alber Hearing Services. The staff was very professional and caring to my needs. It was a true blessing to walk out with my new hearing aids and to be able to hear. ”
07/13/2016 Review received via mail
“My experience was excellent; they are always helpful. ”
07/07/2016 Review received via mail
“Lisa Alber is great. She really wants to make sure your hearing is the best it can be. She is honest, helpful and sincere. She walks you through the whole process. Her new office is delightful! Highly recommend. ”
07/07/2016 Review received via mail
“I was very happy to go back to Lisa. She really cares about people and what she is doing. She is always ready to go the extra step in making your life with a hearing loss better! There should be more like her! ”
07/05/2016 Review received via mail
“I appreciated that Lisa listened to me!!”
06/21/2016 Review received via mail
“The things I liked best is the personal attention, good follow-up, friendly stay and staff, pleasant office and the care of Dr. Alber. ”
06/02/2016 Review received via mail
“Lisa Alber is very thorough and spends a lot of time with patients. The other thing I like is that I hear better with my new hearing aids. ”
05/13/2016 Review received via mail
“Lisa takes her time with you, and she doesn't rush her job. She is very pleasant and the staff is also very nice. Thank you. ”
05/11/2016 Review received via mail
“We have dealt with Alber Hearing for many years. Lisa is thorough, knowledgeable, kind and understanding. It is a pleasure for us to have her and her staff meet my hearing needs. ”
05/11/2016 Review received via mail
“Lisa is committed to making sure patients are comfortable and satisfied with their hearing aid. Most willing to make adjustments until you are happy with the product. ”
05/04/2016 Review received via mail
“Dr. Alber was very helpful in explaining the types of hearing aids and proper care of them. ”
05/04/2016 Review received via mail
“The entire staff is very professional, warm, caring and takes their responsibilities very seriously. It's a fun place. ”
04/29/2016 Review received via mail
“What I liked best was hours were arranged so I could take advantage of trying out the hearing aid for one week at no charge and how pleased I was with the results. ”
04/05/2016 Review received via mail
“The service was very good in every way; absolutely the best. Thanks.”
03/17/2016 Review received via mail
“My experience with Alber Hearing of Greenfield, MA was excellent! They were so patient and helpful, but both original aids were defective, and replacement was in a timely manner. Very expensive!!”
02/29/2016 Review received via mail
“I liked consistently being treated as a human being, not just another "little old lady", the quality of care and the improved hearing! Thanks!”
02/29/2016 Review received via mail
“I like the local location, friendly staff and dog, and the personalized service. ”
02/25/2016 Review received via mail
“I liked that they were friendly, helpful, had good follow-up and no pressure sales. ”
02/23/2016 Review received via mail
“Lisa is compassionate, so knowledgeable and a fantastic advocate. She understands the challenge of hearing loss and does everything she can to connect her patients to the best products and support systems possible. ”
02/10/2016 Review received via mail
“I appreciated the warm, friendly and knowledgeable staff. They gave honest opinions and answers to my questions. ”
02/09/2016 Review received via mail
“I liked how friendly, professional & capable they are and the quality of the product.”
02/02/2016 Review received via mail
“I appreciated Lisa's supportive attitude and advice. I liked the trial use period, no pressure to buy. I can hear so much better!”
02/02/2016 Review received via mail
“I like that if something is not right, the Dr. will come in early or stay late to help. Thanks!”
01/29/2016 Review received via mail
“Lisa Alber is down-to-earth, compassionate person whose primary concern is to match each person with the most appropriate hearing aid (or none if it's not right for you). She listens well, answers questions clearly and thoroughly, and knows the questions to ask her patients to meet their individual needs. She is everything you would want when you need help with your hearing: competent, caring, respectful, patient, and pleasant to interact with. ”
01/15/2016 Review received via mail
“I like knowing if there is an issue, they are there to assist. ”
01/14/2016 Review received via mail
“I liked her compassion, her experience, and her expertise. She was good.”
12/30/2015 Review verified by phone
“I like their genuine interest in my situation and her diligence in finding the best treatment. ”
12/09/2015 Review received via mail
“Lisa is amazing to work with. She spent time with me during the testing process and in discussing my hearing loss. And encourage me to come back for hearing aid adjustments as often as I needed. Lastly, I was worried about the cost of the hearing aids. Fortunately my insurance covered a portion of the cost, but I still needed to pay a fair amount. Lisa worked with me to come up with an affordable payment plan, and that made all the difference. Lisa is highly professional, respectful, friendly, and accommodating. I am grateful for her work! Thank you! ”
11/21/2015 Review submitted online
“I appreciate the service and Lisa. She does her best for us. I'm so glad I chose her. ”
11/15/2015 Review received via mail
“She explained things to us. She was very polite, and she was very knowledgeable about what was going on.”
10/31/2015 Review verified by phone
“Excellent service. Great info on hearing loss. ”
09/29/2015 Review received via mail
“I like Lisa Alber's professional and thorough care in hearing exams - fitting - and prompt follow-up also availability when any questions arise. ”
09/28/2015 Review received via mail
“They give personalized attention with real understanding of what means to be hearing impaired. ”
09/28/2015 Review received via mail
“I like their professional competence, desire to facilitate improved hearing, flexibility. ”
09/21/2015 Review received via mail
“I like their free trial period. ”
09/08/2015 Review received via mail
“She was very attentive. She was trying to help us the best she could. She wasn't really trying to push anything on to us, and she gave plenty of suggestions.”
08/12/2015 Review verified by phone
“Lisa was very good at explaining the issue of my hearing loss. Was good at making adjustments to my issues. ”
08/03/2015 Review received via mail
“I liked the test and "fitting" process whereby Dr. Alber let me try several diff types without any "oversell" pressure. Comfort was an issue and by using customized molds, I ended up with a perfect fit. Lisa is a real professional. ”
08/03/2015 Review received via mail
“Attentive, efficient, taking time to get hearing aids just right! Friendly and lovely lady. ”
08/03/2015 Review received via mail
“Lisa Alber was so positive, informational, as well as compassionate about how they would feel about getting hearing aids. They were hesitant at first but now are so excited about "hearing" the world around them. ”
07/24/2015 Review received via mail
“I liked her manner. She was very good at doing things.”
07/02/2015 Review verified by phone
“I liked everything - service, friendly, go above and beyond. ”
06/30/2015 Review received via mail
“Client-centered efficient care. ”
06/23/2015 Review received via mail
“I liked the attention to what hearing aid worked for me -- The individual treatment and consideration was terrific -- thank you!”
06/16/2015 Review received via mail
“She was very nice. ”
06/13/2015 Review verified by phone
“We worked with the owner and she was very knowledgeable and I liked her very much.”
06/09/2015 Review verified by phone
“Excellent experience - would recommend service to others!”
05/20/2015 Review received via mail
“Lisa was very patient. My needs were probably not typical. ”
05/18/2015 Review received via mail
“They have the best of service. Lisa is not only my Dr. but also my friend. She looks out for all her patients and has only their best interests at heart.”
05/14/2015 Review submitted online
“Wonderful to leave on the day of evaluation with hearing aids -- hearing! Dr. Alber's enthusiasm and quest to find the best results are wonderful. Great office staff. ”
05/11/2015 Review received via mail
“I appreciated Lisa's patience and lack of pressure when I was unsure whether the timing was right or if I need to wait a few more months and her ability to explain and to answer questions along the way. ”
04/24/2015 Review received via mail
“She is incredibly professional and afterward she explained what she thought the issue might be if I was having problems with hearing. So, she was very informative. I felt like I knew what I was talking about when I walked out of there.”
04/07/2015 Review verified by phone
“I like her personality. She was really focused on making sure I can hear. Now I can hear my husband but at times I wish I couldn't (lol) (laugh out loud). Going to church suppers are more enjoyable I can hear my friends "talk" She is an AWESOME GIRL Please give her a 5 plus :-) Thank you.”
04/06/2015 Review received via mail
“She was personable. It was a very relaxing atmosphere.”
03/21/2015 Review verified by phone
“I like best the improvement on my hearing with new hearing aids.”
03/17/2015 Review received via mail
“I liked their service and attitude. Personnal was very good.”
02/24/2015 Review received via mail
“The service was excellent. The people at Alber Hearing were extremely helpful and instrumental in me obtaining the hearing aids. Very courteous. ”
02/10/2015 Review received via mail
“I liked everything. They were very helpful and courteous. Love my hearing aids. ”
02/10/2015 Review received via mail
“I like best Lisa's personal touch.”
02/10/2015 Review received via mail
“I appreciate her knowledge of hearing loss and ways it impacts everyday life, our relationships, our brain intake because of what we can't hear. Her concern that I hear the best possible and the excellent follow-up she initiates. ”
02/01/2015 Review received via mail
“I like the location, Lisa Alber, the people there and I can hear!”
02/01/2015 Review received via mail
“Professional, helpful, friendly service. Great experience.”
01/31/2015 Review received via mail
“Lisa, she is great at what she does. Lisa, treats you with professional care. ”
01/28/2015 Review received via mail
“I appreciate the personalized care! Lisa was very attentive to my hearing loss needs and to which hearing aids best met them. This was a new experience for me so I really appreciate her patience and the time she took with me. I also really appreciated the trial period she allowed to try out some hearing aids (for free!). I feel I'm in good/knowledgeable hands and I am very grateful. Thank you Lisa!”
01/28/2015 Review received via mail
“Lisa takes a personal interest and works slowly and patiently to make sure we are satisfied. ”
01/27/2015 Review received via mail
“The whole process from Mass Rehab Comm is such a wonderful thing. Alber Hearing is the last and best step. Helpful, courteous and patient! I am so fortunate to have qualified! Thank you all so much!”
01/27/2015 Review received via mail
“No pressure! Very friendly and easy to talk with. Very knowledgeable. Great dog :-)”
01/23/2015 Review received via mail
“She was very professional. She was very helpful in getting me hearing aids.”
01/23/2015 Review received via mail
“I like their good advice.”
01/23/2015 Review received via mail
“I like the continuing care and interest that was given me to make my hearing as good as possible.”
01/23/2015 Review received via mail
“I like Mrs. Alber's helpful, friendly approach to her work.”
01/23/2015 Review received via mail
“Lisa Alber sure helped me. Everything. One of the best things for me when hearing aids went in. Hearing people talk, wind rain, toenails of a little dog walking through leaves!”
01/15/2015 Review received via mail
“Personable, courteous service; a delightful & efficient office staff with a warm, comfortable environment. ”
01/15/2015 Review received via mail
“I appreciate the warmth & concern for my care & needs. The meaningful explanations & demonstrations were key for me to accept advice & direction we needed. Lisa offers tremendous service & support. ”
01/15/2015 Review received via mail
“You listened to me.”
01/15/2015 Review received via mail
“I like the way Lisa did the tests and how pleasant & thorough she was. A great experience. ”
01/15/2015 Review received via mail
“Dr. Alber was very professional,compassionate and knowledgable. We are so happy with our new hearing devices. The office staff are professional, helpful and kind. Thank you all for helping to improve our hearing and life style.”
11/13/2014 Review submitted online
“This was a great experience for me. Establishing my baseline hearing was so important for me with a little history of hearing loss in my family. The visit was professional, friendly and comprehensive. Thank you! ”
09/17/2014 Review submitted online
“Very truthful, straight forward. ”
09/04/2013 Review verified by phone
“She was excellent. Very personable, Very professional.”
06/01/2013 Review verified by phone
Clinic details
If you think you have a hearing loss, you can take control of the situation. Hearing loss should not prevent you from enjoying life. If it is determined that you're a candidate for amplification, then you are eligible for a free, no risk, 30-day hearing aid trial! We want you to feel completely comfortable, satisfied, and happy with your hearing aids before making the investment. Making sure that all your questions are answered is a top priority!
Hearing care services
Alber Hearing Services offers the following and more:
- hearing tests and evaluations
- hearing aid sales
- hearing aid repairs
- custom hearing protection
- batteries
- free 30 day hearing aid trials
- professional ear wax removal
Walk-in hours are available from 10am to noon.
Early and late appointments available, call to schedule yours today!
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Ear cleaning
Hours of operation
Sunday | Closed |
Monday | 8 am - 12 pm, 1 - 5 pm by appointment |
Tuesday | 8 am - 12 pm, 1 - 5 pm by appointment |
Wednesday | 8 am - 12 pm, 1 - 5 pm by appointment |
Thursday | 8 am - 12 pm, 1 - 5 pm by appointment |
Friday | 8 am - 12 pm, 1 - 5 pm by appointment |
Saturday | Closed |
Amenities
Convenient parking
Wheelchair-accessible
Service pets welcome
Assistive listening devices
Pediatrics
Financing available
Ear cleaning
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Cash
- Check
- Debit
- Insurance accepted, please call for details