SoundChoice Hearing

"One Week Free Test Drive!"
4811-C Hardware Dr NE Suite 2 Albuquerque, NM 87109
Verified
by
Your Hearing Network

Clinic staff

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Christy Castillo

Office Manager, Owner

Christy is happy to help you on your journey to hearing well again. She can help you discover that improved hearing is within reach with several financial options and a customer service guarantee.  

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Damian Castillo

BC-HIS, Owner

Damian Castillo has been helping the people of New Mexico hear well again for over 10 years. He is one of only a handful of board certified specialists in New Mexico. He and his wife Christy founded Sound Choice Hearing to offer their clients their own uniquely strong brand of customer service.

He and Christy have been married since 1997. Outside of the office, they enjoy spending time with their six children and one grandchild.

This provider has NPI #1538218474 and is licensed in New Mexico (#645).
This provider participates in the following insurance and discount plans: AARP-HearUSA, Federal Employee Program, Advanced Hearing Providers, MCAS, Prime Health, Homelink, Hearing Care Solutions, Harmony Hearing and OCCM.

Clinic reviews

Read 30 verified patient reviews for SoundChoice Hearing! Their average review score is 4.67 () from 30 reviews.

Write a review

“Very happy with service. Christy always helpful. ”

of Santa Fe, NM   
10/15/2018    Review received via mail
5 out of 5 1.

“I purchased a set of high-end hearing aids from an online website, and subsequently found that the merchant offered limited adjustment services, inadequate for my needs. The folks at Sound Choice were able to fine tune the instruments to my degree of hearing loss, and performed a number of other unexpected services as well. They discovered that my hearing aids were not under warranty as they should have been, and they arranged with the manufacturer to cover them for a two-year period. After my initial encounter with the Sound Choice staff, I ran into a number of additional difficulties with the software controlling the devices, and Damian and his associates were able to correct these problems with no difficulty, and on some occasions on short notice with no appointment. Finally, I want to point out that I attempted to purchase a fairly expensive product from Sound Choice (rechargeable battery functionality) and Damian declined to sell it to me, noting that the technology was problematic and that I should wait until irregularities had been resolved by the manufacturer. Sound Choice is a highly customer-oriented business.”

of Rio Rancho, NM   
10/14/2018    Review submitted online
5 out of 5 1.

“They went over and beyond taking care of me. Chrissy Pease made me comfortable. I had hearing aids and changed to this company. Thank you. ”

of Albuquerque, NM   
09/19/2018    Review received via mail
5 out of 5 1.

“Staff is wonderful, helpful. Damien is very understanding and helpful, would and do recommend to anyone. ”

of Albuquerque, NM   
06/21/2018    Review received via mail
5 out of 5 1.

“I wanted to take a minute and say “thank you” to you and your staff at Sound Choice. I consider myself a smart consumer who does a good amount of research before making a decision, especially when it comes to something as important as my ability to hear again. After researching the hearing aid industry for a couple of years I found myself completely flustered with the overwhelming amount of information flooding the market, including a large amount of misleading advertisement. Through my research I found out about your office and made my first call for an appointment. The whole experience has been outstanding. Based on your recommendation I purchased a pair of hearing aids about nine months ago and am very happy with my improved hearing ability and options with the product. I want to let you know how happy I am with your customer service and the care your entire staff has for their clients. You guys always call me to see how things are going and to make sure I’m scheduled for my follow-up visits. My hearing is important and I want it to be the best it can be, therefore, I find myself looking forward to my visits and seeing your team, getting an adjustment or educated about what is new and - receiving the best service possible.”

of Albuquerque, NM   
06/07/2018    Review submitted online
5 out of 5 1.

More Reviews

More information

About this clinic

Sound Choice Hearing is the Albuquerque area's choice for expert hearing care for the whole family. Our locally-owned and husband-wife-team operated clinic dispenses and fits the most sophisticated hearing aid technology to suit all types of hearing loss, lifestyles and budgets. Make a SoundChoice and better your hearing healthcare today.

Clinic services

  • FREE hearing screenings
  • FREE one-week trial of any hearing aid
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
  • Computerized hearing aid fittings to ensure proper amplification
  • Hearing aid accessories
  • Assistive Listening Devices (ALDs) including amplified telephones for people who are hearing impaired
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Hearing aid batteries
  • Custom earmolds for hearing aids and earplugs for swimming and hearing protection
  • 24 hour on-call service
  • In-home service
  • No-interest / low payment options
  • "Pay once and you're done" guarantee
  • Trade-in credit for old hearing aids
  • Covered parking
  • Se habla Espanol

Call this clinic today!

(505) 369-0906

Or request an appointment online

Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
Tuesday 9:00 am - 5:00 pm
Wednesday 9:00 am - 5:00 pm
Thursday 9:00 am - 5:00 pm
Friday 9:00 am - 5:00 pm
Saturday 9:00 am - 12:00 pm
By appt.

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.