Sound Hearing Solutions, LLC

"Life sounds good"
3105 Middle Rd Ste B Columbus, IN 47203
Clinic location map

A message from Sound Hearing Solutions, LLC about COVID-19:

Please call us to verify our availability before coming to our office.

Clinic staff


Kristi Conner

Your Hearing Network
Your Hearing Network

Kristi earned both her bachelor’s and doctorate degrees form Ball State University. While there she was on the board of the National Association of Future Doctors of Audiology. She has a passion for individualized care and education and is committed to providing the right solution for each patient. Kristi also enjoys educating the community on hearing loss prevention and treatment. When out of the office, she enjoys spending time with her husband and their two sons. 

This provider has NPI #1427061837 and is licensed in Indiana (#23002396A).

Benjamin Lee Hendricks

Your Hearing Network
Your Hearing Network

Dr. Benjamin Hendricks is a licensed audiologist working in our Madison and Columbus office locations where needed. He earned his Doctorate in audiology from Ball State University, a bachelor’s degree from Western Kentucky University and from Utah State University. He is knowledgeable in the latest technology in hearing aids and devices so he can help his patients choose the best solution for their hearing needs.

Dr. Hendricks enjoys spending time with family and friends in his spare time.

This provider has NPI #1477075950 and is licensed in Indiana (#23002629).

Joshua Kappel

Your Hearing Network
Your Hearing Network

Dr. Joshua Kappel is a licensed audiologist who works in our Greensburg office location. He earned a bachelor’s degree from Purdue University and a Doctorate in audiology from Ball State University.  Dr. Kappel gained experience working in a variety of clinical settings and enjoys learning all about his patients in order to provide tailored hearing services.

When not helping others, Dr. Kappel enjoys spending time with his family, reading, cooking and travel.

This provider has NPI #1528326493 and is licensed in Indiana (#23002484A).

Clinic reviews

Read 10 verified patient reviews for Sound Hearing Solutions, LLC! Their average review score is 5 () from 10 reviews.

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“Dr. Conner is outstanding. I have severe hearing loss due to Meneire's disease, and went to Dr. Conner as she is expert in fitting the brand that served me well for many years. She allowed me to try both that brand and a different brand she thought might be better for me. Clearly her suggestion was correct, and her subsequent customized fitting over several appointments has produced the best hearing that I've had in years. I strongly recommend Dr. Conner as she took my feedback and made specific adjustments to really improve my hearing. Work with her and I'm confident you will achieve the same excellent results!”

of Batesville, IN   
08/09/2017    Review submitted online
5 out of 5 1.

“Dr. Conner is absolutely amazing! She gave such personal care to my son and has gone above and beyond in answering our questions and helping us with his hearing issues. ”

of Indianapolis, IN   
12/14/2016    Review submitted online
5 out of 5 1.

“They were very professional & very nice.”

of Columbus, IN   
09/11/2015    Review verified by phone
5 out of 5 1.

“They were very personable and very able. ”

of Nashville, IN   
09/24/2014    Review verified by phone
5 out of 5 1.

“Seemed very knowledgeable answered all my questions and took the time to listen. Very informative. ”

of Columbus, IN   
12/17/2013    Review verified by phone
5 out of 5 1.

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Clinic details

About this hearing center

Our mission is to improve the quality of life for our patients and provide exceptional care while finding the best solutions for their hearing needs. We accomplish this by listening to our patients' needs, maintaining a relationship through follow up care and service, and by educating patients and the community about hearing loss and hearing protection. 

We offer three locations to choose from:

3105 Middle Road  Suite B
Columbus, IN  47203

600 Clifty Drive  
Madison, IN  47250

905 W Keegans Way  Suite #11
Greensburg, IN  47240


Hearing care services

  • Comprehensive hearing evaluations for pediatrics and adults
  • Hearing aid selection and fitting
  • Counseling on hearing loss
  • Assistive Listening Devices
  • Hearing aid maintenance and repair
  • Hearing aid accessories
  • Custom earplugs

Hours of operation

Monday8:00 am - 5:00 am
Tuesday8:00 am - 5:00 am
Wednesday8:00 am - 5:00 pm
Thursday8:00 am - 5:00 pm
Friday8:00 am - 5:00 pm

Clinic links

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.