Clinic staff
Kristi Conner
Kristi earned both her bachelor’s and doctorate degrees form Ball State University. While there she was on the board of the National Association of Future Doctors of Audiology. She has a passion for individualized care and education and is committed to providing the right solution for each patient. Kristi also enjoys educating the community on hearing loss prevention and treatment. When out of the office, she enjoys spending time with her husband and their two sons.
This provider participates in the following insurance and discount plans: OCCM, UAW, Federal Employee Program, Harmony Hearing, Advanced Hearing Providers, Perkspot, AMAC, Prime Health, MCAS, Homelink, NEI, CAP Connection, AFE USA and AARP-HearUSA.
Benjamin Lee Hendricks
Dr. Benjamin Hendricks is a licensed audiologist working in our Madison and Columbus office locations where needed. He earned his Doctorate in audiology from Ball State University, a bachelor’s degree from Western Kentucky University and from Utah State University. He is knowledgeable in the latest technology in hearing aids and devices so he can help his patients choose the best solution for their hearing needs.
Dr. Hendricks enjoys spending time with family and friends in his spare time.
This provider participates in the following insurance and discount plans: Federal Employee Program, CAP Connection, MCAS, AFE USA, AARP-HearUSA, AMAC, NEI, Advanced Hearing Providers, OCCM, Homelink, Perkspot, Harmony Hearing, Prime Health and UAW.
Joshua Kappel
Dr. Joshua Kappel is a licensed audiologist who works in our Greensburg office location. He earned a bachelor’s degree from Purdue University and a Doctorate in audiology from Ball State University. Dr. Kappel gained experience working in a variety of clinical settings and enjoys learning all about his patients in order to provide tailored hearing services.
When not helping others, Dr. Kappel enjoys spending time with his family, reading, cooking and travel.
This provider participates in the following insurance and discount plans: Advanced Hearing Providers, Federal Employee Program, MCAS, AMAC, NEI, Prime Health, Perkspot, CAP Connection, Harmony Hearing, AFE USA, UAW, Homelink, OCCM and AARP-HearUSA.
Clinic reviews
Read 10 verified patient reviews for Sound Hearing Solutions, LLC! Their average review score is 5 () from 10 reviews.
“Dr. Conner is outstanding. I have severe hearing loss due to Meneire's disease, and went to Dr. Conner as she is expert in fitting the brand that served me well for many years. She allowed me to try both that brand and a different brand she thought might be better for me. Clearly her suggestion was correct, and her subsequent customized fitting over several appointments has produced the best hearing that I've had in years. I strongly recommend Dr. Conner as she took my feedback and made specific adjustments to really improve my hearing. Work with her and I'm confident you will achieve the same excellent results!”
“Dr. Conner is absolutely amazing! She gave such personal care to my son and has gone above and beyond in answering our questions and helping us with his hearing issues. ”
“They were very professional & very nice.”
“They were very personable and very able. ”
“Seemed very knowledgeable answered all my questions and took the time to listen. Very informative. ”
More information
Hours of operation
| Sunday | Closed |
| Monday | 8:00 am - 5:00 am |
| Tuesday | 8:00 am - 5:00 am |
| Wednesday | 8:00 am - 5:00 pm |
| Thursday | 8:00 am - 5:00 pm |
| Friday | 8:00 am - 5:00 pm |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Insurance accepted, please call for details