Staff
Patti Thigpen,
AuD, CCC-A
Audiologist
Dr. Patti Thigpen, owner, has been involved in hearing healthcare since 1980 in the fields of speech and hearing sciences. Having graduated with a bachelor’s degree locally from MTSU and then a master’s degree from the University of Tennessee, Patti then obtained her doctorate (Au.D.) from Salus University in Pennsylvania. Her experience includes positions as director of audiology programs, consultant for school-based hearing impaired programs, newborn hearing screening director, and industrial consultant for noise management programs. She has provided clinical supervision of audiology college students and was employed as a speech therapist for 7 years in the public school system. She worked within medical ENT practices for 17 years developing their audiology departments for growth and services provided and continues to serve newborn through adult populations. Dr. Thigpen began private practice in 2008 and has carefully added other audiologists to her staff to ensure quality patient care. She currently is a member of the American Speech Hearing Language Association and the American Academy of Audiology.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 12 verified patient reviews for Thigpen Hearing Center - Murfreesboro! Their average review score is 4.83 () from 12 reviews.
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“I’m celebrating my 5th year with Thigpen. I have travelled the world, worked with thousands of companies, am a trainer for customer service and I can state without doubt, the Thigpen family is as good as they come. I have a 50 year career working with people. These folks are outstanding. Thanks to all of you for your wonderful care.”
“I have been going to Thigpen hearing for almost 8 years. This is when there was only Patti and Sue seeing patients. Their care was superior to any I have had before any where else. As Dr. Thigpen expanded the business the customer service has declined (except for Sue). Now when I go I do not feel like the newer associates have my best interests in mind and they have become so impersonal. When I first started their only goal was to help me in any way possible, to make sure my hearing aids worked at optimal efficiency and they found solutions for any issues I came up Agaisnt. Now when I have an issue I am told that they cannot help you or they only have one solution and it costs so much it cannot be afforded. I really love Dr. Thigpen and Dr. Vavrock, but I miss that I do not get to see them any more. They made me feel special, but now I feel like one of the many. I am sad to say that, but that is how I feel.”
Received 11/02/2022Official Response from Thigpen Hearing Center - Murfreesboro:“Hi Mike, You can’t imagine our surprise to what your experience has been. We are all so very sorry because as you know from previous visits, helping you hear your best is our passion and desire no matter what. We have reviewed your history with us and want you know that we appreciate your feedback. We strive, daily, to provide each and every one of our patients the care that will not only meet their needs but exceed their expectations. Let’s schedule an appointment as soon as possible. We really look forward to meeting with you soon. You are special to us. ”
“I saw Dr. Sue Vavrock first in 2018 when my wife and I determined that an evaluation of my hearing was indicated. The doctor to patient manner Dr. Vavrock has was positive from the beginning. At my request, she allowed my wife to sit in on the assessment. Our impression of her was excellent from the start. She listens. She learns of any history (which I have from two separate incidents) that might account for the loss of hearing. She asks appropriate questions. While being a person who is all business, she is just as personable, as well. Since Dr. Vavrock fitted hearing aids to me, my ability to hear has improved, dramatically. She is exceptionally good at what she does, and I continue to feel just as confident today in her professional expertise as I did from that initial meeting with her.”
“My son-in-law put me in touch with Thigpen Hearing Center. I made an appointment and saw Sue Vavrock, Au, D. I couldn’t be happier with my service from Her. She walked me through the steps of wearing hearing aids. She went through the types of hearing aids that were available to me and told me pro and cons of each hearings aid. I chose the hearing aids that you just plug into an outlet because I didn’t want to have to worry about the batteries. She went through the entire users manual and explained everything to me in detail. She set up my IPhone to the app that I would use with the hearing aids. I was set! I would highly recommend Thigpen hearing Center to anyone who wear hearing aids already or need to check into getting hearing aids you want be disappointed! This group of ladies are TOP NOTCHED! The customer service is what a customer should an will get! ”
“They were nice and they let me know exactly what was going on with my hearing.”
Clinic details
Thigpen Hearing Center is your hometown, private practice audiology office. We live within our community and with our patients while we strive to improve our community by giving back to the city through our time, donations and care. We have a total of 4 doctors of Audiology in 2 locations with over 50 years of combined experience. We are a faith based, medical audiology practice that adheres to best recommended practices for standard of care. Your hearing aid success is dependent upon the expertise of programming the aid for your comfort and your best ability to hear. We counsel the patient and family with appropriate communication strategies for specific situations. We use devices with TV and telephone amplifiers as needed. We care and we listen to create a personalized plan for each person.
Hearing care services
We provide full comprehensive hearing services including:
- Diagnostic evaluations performed by highly experienced Doctors of Audiology
- Diagnostic DPOAE evaluations and treatment recommendations
- In-Depth counseling and rehabilitation for hearing loss
- Expert hearing aid fitting and programming
- Assistive listening devices (ALDs)
- Tinnitus evaluation and treatment
- Hearing aid repair
- Fitting of custom musicians', sleep, swim, and other specialty ear plugs
- Hunting and industrial hearing protection
- Support agency referrals
Hours of operation
| Sunday | Closed |
| Monday | 8 am - 5 pm |
| Tuesday | 8 am - 5 pm |
| Wednesday | 8 am - 5 pm |
| Thursday | 8 am - 5 pm |
| Friday | 8 am - 4 pm |
| Saturday | Closed |
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details
